message stuck in outbox

[Guest]

What is the solution?

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix and hope it will install
again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.

The Vista SP1 update contains this hotfix and more, but takes longer
to install.

The hotfix and update won't necessarily delete that message, but
should at least make it possible for you to delete it.

 

[marie]

try to download, but a window open with: "The update doesn't apply to your
system".
I try to downlaod both 32 and 64. Still doesn't work.
Thanks

Glad to help.

--
Gary VanderMolen [MS-MVP WLM]

Thanks Gary! I've been looking for a solution for MONTHS!! Yours was the
only actual post that worked. Thank you so much for sharing!

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Gary VanderMolen]

Please describe your problem in detail.
Are there any error messages? If so, post the complete error message.

What happened when you tried to install that Microsoft fix? Did it say
something about not being suitable for your system?

--
Gary VanderMolen, MS-MVP

try to download, but a window open with: "The update doesn't apply to your
system".
I try to downlaod both 32 and 64. Still doesn't work.
Thanks

Glad to help.

--
Gary VanderMolen [MS-MVP WLM]

Thanks Gary! I've been looking for a solution for MONTHS!! Yours was the
only actual post that worked. Thank you so much for sharing!

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[marie]

When I try to send via youcam a video by mail, I have an error message :"one
or more message in your outbox do not have a valid account specified. Would
you like to use your default account to send this message?".
I answer "yes", after an another error window open with :"An unknown error
has occurred. Subject 'none', Account: 'pop.gmail.com', Server:
'smtp.gmail.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Error Number:
0x800CCC0B".
After I'm stuck...
Thanks

Please describe your problem in detail.
Are there any error messages? If so, post the complete error message.

What happened when you tried to install that Microsoft fix? Did it say
something about not being suitable for your system?

--
Gary VanderMolen, MS-MVP

try to download, but a window open with: "The update doesn't apply to your
system".
I try to downlaod both 32 and 64. Still doesn't work.
Thanks

Glad to help.

--
Gary VanderMolen [MS-MVP WLM]


Thanks Gary! I've been looking for a solution for MONTHS!! Yours was the
only actual post that worked. Thank you so much for sharing!

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[marie]

oops, I forgot. After it start to download, I have only this error message
:"The update does not apply to your system". Do you think I have to fix my
system to allow this update?

Please describe your problem in detail.
Are there any error messages? If so, post the complete error message.

What happened when you tried to install that Microsoft fix? Did it say
something about not being suitable for your system?

--
Gary VanderMolen, MS-MVP

try to download, but a window open with: "The update doesn't apply to your
system".
I try to downlaod both 32 and 64. Still doesn't work.
Thanks

Glad to help.

--
Gary VanderMolen [MS-MVP WLM]


Thanks Gary! I've been looking for a solution for MONTHS!! Yours was the
only actual post that worked. Thank you so much for sharing!

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Guest]

Do you have the Vista SP1 update installed, which includes that update
and more but takes hours longer to install? If so, Vista may be blocking
you from running the same update again, even if you need it, and you may
have to try the WORKAROUND section of the 941090 description.
If not, see here for information on how to get ready to try it.

http://support.microsoft.com/kb/936330

http://windowshelp.microsoft.com/Windows/en-US/windowsvistasp1.mspx

oops, I forgot. After it start to download, I have only this error message
:"The update does not apply to your system". Do you think I have to fix my
system to allow this update?

Please describe your problem in detail.
Are there any error messages? If so, post the complete error message.

What happened when you tried to install that Microsoft fix? Did it say
something about not being suitable for your system?

--
Gary VanderMolen, MS-MVP

try to download, but a window open with: "The update doesn't apply to
your
system".
I try to downlaod both 32 and 64. Still doesn't work.
Thanks

:

Glad to help.

--
Gary VanderMolen [MS-MVP WLM]


Thanks Gary! I've been looking for a solution for MONTHS!! Yours
was the
only actual post that worked. Thank you so much for sharing!

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on
a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or
deleted.Now when
I open windows mail it brings up a pop up saying you have one or
more
messages in your outbox do not have a valid account specified
would you like
to use your default account to send these messages ?I have to
click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its
very
annoying and its slowing up the e-mail opperation

 

[Dave]

You probably don't need the hotfix, you just need to set up your Gmail
account properly.
Gmail doesn't use port 25. Gmail now has instructions for enabling POP and
for configuring Windows
Mail....
http://mail.google.com/support/bin/answer.py?answer=86382

 

[Gary VanderMolen]

No, don't bother with that.

--
Gary VanderMolen, MS-MVP

oops, I forgot. After it start to download, I have only this error message
:"The update does not apply to your system". Do you think I have to fix my
system to allow this update?

Please describe your problem in detail.
Are there any error messages? If so, post the complete error message.

What happened when you tried to install that Microsoft fix? Did it say
something about not being suitable for your system?

--
Gary VanderMolen, MS-MVP

try to download, but a window open with: "The update doesn't apply to your
system".
I try to downlaod both 32 and 64. Still doesn't work.
Thanks

:

Glad to help.

--
Gary VanderMolen [MS-MVP WLM]


Thanks Gary! I've been looking for a solution for MONTHS!! Yours was the
only actual post that worked. Thank you so much for sharing!

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Gary VanderMolen]

See Dave's response.

--
Gary VanderMolen, MS-MVP

When I try to send via youcam a video by mail, I have an error message :"one
or more message in your outbox do not have a valid account specified. Would
you like to use your default account to send this message?".
I answer "yes", after an another error window open with :"An unknown error
has occurred. Subject 'none', Account: 'pop.gmail.com', Server:
'smtp.gmail.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Error Number:
0x800CCC0B".
After I'm stuck...
Thanks

Please describe your problem in detail.
Are there any error messages? If so, post the complete error message.

What happened when you tried to install that Microsoft fix? Did it say
something about not being suitable for your system?

--
Gary VanderMolen, MS-MVP

try to download, but a window open with: "The update doesn't apply to your
system".
I try to downlaod both 32 and 64. Still doesn't work.
Thanks

:

Glad to help.

--
Gary VanderMolen [MS-MVP WLM]


Thanks Gary! I've been looking for a solution for MONTHS!! Yours was the
only actual post that worked. Thank you so much for sharing!

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Mike B]

I have too downloaded the 941090 updated. My windows automatically downloads
any recommended updates as well. I still cannot send emails from Windows
Mail. I have a sbcglobal.net and att.net domain. Anything in particular?

No, don't bother with that.

--
Gary VanderMolen, MS-MVP

oops, I forgot. After it start to download, I have only this error message
:"The update does not apply to your system". Do you think I have to fix my
system to allow this update?

Please describe your problem in detail.
Are there any error messages? If so, post the complete error message.

What happened when you tried to install that Microsoft fix? Did it say
something about not being suitable for your system?

--
Gary VanderMolen, MS-MVP


try to download, but a window open with: "The update doesn't apply to your
system".
I try to downlaod both 32 and 64. Still doesn't work.
Thanks

:

Glad to help.

--
Gary VanderMolen [MS-MVP WLM]


Thanks Gary! I've been looking for a solution for MONTHS!! Yours was the
only actual post that worked. Thank you so much for sharing!

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Gary VanderMolen]

Is there an error message when you try to send? If so, right-click on it, copy,
then paste the complete error message into a reply here.

 

[Guest]

See if this leads you to help for both of those domains:

http://helpme.att.net/article.php?item=10918

If it only seems to reach instructions for one of the domains, you
may have to clean out your cookies before trying to use it to find
information for the other domain.

Also, you may need to try the WORKAROUND section of the
941090 hotfix description if you've already tried the 32-bit
version of the hotfix, the 64-bit version, and also the Vista SP1
update, and none of them worked.

I have too downloaded the 941090 updated. My windows automatically
downloads
any recommended updates as well. I still cannot send emails from Windows
Mail. I have a sbcglobal.net and att.net domain. Anything in particular?

No, don't bother with that.

--
Gary VanderMolen, MS-MVP

oops, I forgot. After it start to download, I have only this error
message
:"The update does not apply to your system". Do you think I have to fix
my
system to allow this update?

:

Please describe your problem in detail.
Are there any error messages? If so, post the complete error message.

What happened when you tried to install that Microsoft fix? Did it say
something about not being suitable for your system?

--
Gary VanderMolen, MS-MVP


try to download, but a window open with: "The update doesn't apply
to your
system".
I try to downlaod both 32 and 64. Still doesn't work.
Thanks

:

Glad to help.

--
Gary VanderMolen [MS-MVP WLM]


Thanks Gary! I've been looking for a solution for MONTHS!!
Yours was the
only actual post that worked. Thank you so much for sharing!

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail
on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


message
I have a message stuck in my outbox that cannot be moved or
deleted.Now when
I open windows mail it brings up a pop up saying you have one
or more
messages in your outbox do not have a valid account specified
would you like
to use your default account to send these messages ?I have to
click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please
its very
annoying and its slowing up the e-mail opperation

 

[Mike B]

It states "One or more messages that you have tried to send.........would you
like to send it now." Then below it, it offers me to visit a link for
"community help" Which is why I am here currently. Gary, by the way, thank
you for your help. Are you responsible to help persons in here or just do it
out of your own heart?

It seems that the ATT account is now working :crosses fingers:

But the SBCGLOBAL account says " Account: 'SBCGLOBAL', Server:
'pop.att.yahoo.com', Protocol: POP3, Server Response: '-ERR invalid
user/password', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error
Number: 0x800CCC92"

 

[Gary VanderMolen]

I don't understand your distinction between an AT&T account and
an SBCglobal account. They are all the same company.

As for the error message below, it sounds like the password store for
that account has become corrupted. As a quick fix, try this:
Delete that account, restart Windows Mail, then recreate the account.
Did that fix it? More worrisome is what caused it to become corrupted
in the first place. Which antivirus program are you running?

I am an unpaid volunteer who happens to enjoy technical challenges.
Being retired, it keeps my mind sharp.

 

[joshua]

I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Christy Rosenthal]

--
christy rosenthal

 

[Guest]

Undeletable messages are often due to interference from an antivirus
program.
What if any antivirus programs do you have, and have you ever had a Norton
or McAfee antivirus program on that computer?

For a temporary fix, download and install this hotfix, with Windows Mail
not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. The Vista SP1 update includes this hotfix and more, but
takes longer to install.

 

[Frank@theX]

I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Donnie Kersey]

Thank you Gary for the link Im at work but as soon as I get home I will try it.

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]

I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Gary VanderMolen]

You're very welcome.

--
Gary VanderMolen, MS-MVP (Mail)

Thank you Gary for the link Im at work but as soon as I get home I will try it.

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]

I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation