message stuck in outbox

[Gary VanderMolen]

No, that download is not applicable to your issue.

--
Gary VanderMolen, MS-MVP (WLMail)

I downloaded and it automatically installed the 32 bit version, so no, I
haven't tried the 64 bit version. Is there something else I have to do to
make this download work on my computer?

Did you try installing both the 32-bit version of the KB941090 hotfix
and the 64-bit version? One should refuse to install, but usually not
the other one. Just downloading either of them, without installing them,
doesn't help.

If that doesn't help either, click on the error message and copy it to your
next message, in case there's some important detail of it that's different
from the previous error messages.

I have downloaded the suggested fix, but still get the same error message
even after restarting my computer. I'm very frustrated.

:

The same problem occurred to me today. I found the solution here. After
installing KB941090 I was able to delete the mail from outbox.

Simo

"DianeG" <[email protected]> kirjoitti viestissä
I had the same thing. Said the download was not for my machine . I have
a
new computer with 32bit Vista on it . Have a mail stuck in my outbox.
I
Have
dleted all my mail addresses ... reinstalled but still there . Are
there
no
DBX boxes to delete in Vista ... thanks for any help
DianeG

:

Veronica, perhaps your issue is a little different. Please describe
the
exact symptoms and include a copy of any error message.

--
Gary VanderMolen [MS-MVP WLM]


you seem to have good answers. i tried downloading the 941090 like
you
had
suggested but when i try to open it i get a pop-up saying that the
update
does not apply to my system. any other tricks?

 

[Gary VanderMolen]

That means the KB941090 fix does not apply to you.

 

[Gary VanderMolen]

Are you using a laptop away from home?

--
Gary VanderMolen, MS-MVP (WLMail)

I don't understand what that means, sorry. Also, I should tell you that I've
been using Windows Mail for the last 2 months without any trouble - this only
started yesterday. Why the sudden problem?

Configure Comcast to use SMTP Port 587:

http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1
See if that works.
--
Regards, BobF.

I've tried all of what has been suggested here, downloaded the recommended
fix and I still get this error message when trying to send email:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Duplicate charge ', Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error
Number: 0x800CCC0F

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now
when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you
like
to use your default account to send these messages ?I have to click no
then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[kathy777]

I thought I had it resolved by changing the comcast server thing to 587 but
it's not working now. I am more than a little frustrated at this point.

No, that download is not applicable to your issue.

--
Gary VanderMolen, MS-MVP (WLMail)

I downloaded and it automatically installed the 32 bit version, so no, I
haven't tried the 64 bit version. Is there something else I have to do to
make this download work on my computer?

Did you try installing both the 32-bit version of the KB941090 hotfix
and the 64-bit version? One should refuse to install, but usually not
the other one. Just downloading either of them, without installing them,
doesn't help.

If that doesn't help either, click on the error message and copy it to your
next message, in case there's some important detail of it that's different
from the previous error messages.

I have downloaded the suggested fix, but still get the same error message
even after restarting my computer. I'm very frustrated.

:

The same problem occurred to me today. I found the solution here. After
installing KB941090 I was able to delete the mail from outbox.

Simo

"DianeG" <[email protected]> kirjoitti viestissä
I had the same thing. Said the download was not for my machine . I have
a
new computer with 32bit Vista on it . Have a mail stuck in my outbox.
I
Have
dleted all my mail addresses ... reinstalled but still there . Are
there
no
DBX boxes to delete in Vista ... thanks for any help
DianeG

:

Veronica, perhaps your issue is a little different. Please describe
the
exact symptoms and include a copy of any error message.

--
Gary VanderMolen [MS-MVP WLM]


you seem to have good answers. i tried downloading the 941090 like
you
had
suggested but when i try to open it i get a pop-up saying that the
update
does not apply to my system. any other tricks?

 

[kathy777]

no, I'm on my laptop at home. It's worked fine the last 2 months since I got
it, but since yesterday, Mail won't allow my outgoing emails to be sent.

Are you using a laptop away from home?

--
Gary VanderMolen, MS-MVP (WLMail)

I don't understand what that means, sorry. Also, I should tell you that I've
been using Windows Mail for the last 2 months without any trouble - this only
started yesterday. Why the sudden problem?

Configure Comcast to use SMTP Port 587:

http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1
See if that works.
--
Regards, BobF.
I've tried all of what has been suggested here, downloaded the recommended
fix and I still get this error message when trying to send email:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Duplicate charge ', Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error
Number: 0x800CCC0F

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now
when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you
like
to use your default account to send these messages ?I have to click no
then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[kathy777]

I spoke too soon. It's still not working

i think that worked! I just sent a test email and it went through! Thank
you so much!

Configure Comcast to use SMTP Port 587:

http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1
See if that works.
--
Regards, BobF.

I've tried all of what has been suggested here, downloaded the recommended
fix and I still get this error message when trying to send email:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Duplicate charge ', Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error
Number: 0x800CCC0F

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now
when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you
like
to use your default account to send these messages ?I have to click no
then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Gary VanderMolen]

Please post the error message you get with port 587.
Also, make sure you have "My server requires authentication"
enabled. That option is required with port 587.

--
Gary VanderMolen, MS-MVP (WLMail)

I spoke too soon. It's still not working

i think that worked! I just sent a test email and it went through! Thank
you so much!

Configure Comcast to use SMTP Port 587:

http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1
See if that works.
--
Regards, BobF.
I've tried all of what has been suggested here, downloaded the recommended
fix and I still get this error message when trying to send email:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Duplicate charge ', Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error
Number: 0x800CCC0F

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or deleted.Now
when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you
like
to use your default account to send these messages ?I have to click no
then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[BobF.]

Kathy,
Each time you make a change you might get a slightly different behavior.
It's important that the group knows what this new behavior is. If you
repost the error you get we might see a slight change that could move us in
an entirely different direction.. So please, what are you seeing now?

--
Regards, BobF.

I spoke too soon. It's still not working

i think that worked! I just sent a test email and it went through!
Thank
you so much!

Configure Comcast to use SMTP Port 587:

http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1
See if that works.
--
Regards, BobF.
I've tried all of what has been suggested here, downloaded the
recommended
fix and I still get this error message when trying to send email:
Your server has unexpectedly terminated the connection. Possible
causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Duplicate charge ', Account:
'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL):
No,
Error
Number: 0x800CCC0F

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on
a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or
deleted.Now
when
I open windows mail it brings up a pop up saying you have one or
more
messages in your outbox do not have a valid account specified
would you
like
to use your default account to send these messages ?I have to
click no
then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its
very
annoying and its slowing up the e-mail opperation

 

[Guest]

Many antivirus programs are rather slow at causing problems in Windows
Mail; it often takes months for the problems to appear. What if any
antivirus
programs, antispyware programs, firewall programs, and other security
programs do you have? Also, do you have the Google Toolbar program
or any program with SMS in its name installed?

Comcast seems to be trying to get all their users to switch their outgoing
email server use to port 587, especially for users accused or sending even
one spam, but they don't seem to be good at telling their users about this.
Just changing the port number isn't enough, though; see the instructions
for information on the other change you need to make if you're doing
this.

Also, many internet providers block connections to port 25 if the connection
crosses over from one internet provider's equipment to another's before
it reaches the server. Therefore, if you want to be able to send mail while
you are travelling, it's a good idea to avoid using port 25.

I don't understand what that means, sorry. Also, I should tell you that
I've
been using Windows Mail for the last 2 months without any trouble - this
only
started yesterday. Why the sudden problem?

Configure Comcast to use SMTP Port 587:

http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1
See if that works.
--
Regards, BobF.

I've tried all of what has been suggested here, downloaded the
recommended
fix and I still get this error message when trying to send email:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Duplicate charge ', Account:
'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error
Number: 0x800CCC0F

:

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


I have a message stuck in my outbox that cannot be moved or
deleted.Now
when
I open windows mail it brings up a pop up saying you have one or
more
messages in your outbox do not have a valid account specified would
you
like
to use your default account to send these messages ?I have to click
no
then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its
very
annoying and its slowing up the e-mail opperation

 

[Robbia]

I tried both options, and it gives me the message "This update does not apply
to your system." I don't know what to do next.

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]

I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Guest]

I think SP1 for Vista includes this hotfix, which often refuses to let you
install it twice. You may have to try some of the harder methods in
the WORKAROUNDS section.

I tried both options, and it gives me the message "This update does not
apply
to your system." I don't know what to do next.

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]

I have a message stuck in my outbox that cannot be moved or deleted.Now
when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you
like
to use your default account to send these messages ?I have to click no
then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Gary VanderMolen]

Then you don't have the problem that this fix addresses.
What exactly are your symptoms? Any error message?
--
Gary VanderMolen, MS-MVP (WLMail)

I tried both options, and it gives me the message "This update does not apply
to your system." I don't know what to do next.

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]

I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Frank Saunders MS-MVP IE,OE/WM]

iam having problems with my email. sending i messages stuck in my out box
this is the message iam getting, can someone help me,.

an unknown error has occurred. Subject '', Account: 'mail.mchsi.com',
Server: 'mail.mchsi.com', Protocol: SMTP, Server Response: '450
12.214.7.232
has too many connections ( 2 ) on sccmmhc92', Port: 25, Secure(SSL): No,
Server Error: 450, Error Number: 0x800CCC68

0x800CCC68 SMTP_450_MAILBOX_BUSY Mailbox is locked and busy.
Looks like the mailbox is open on another computer or Windows User.

 

[Frank Saunders MS-MVP IE,OE/WM]

I've tried all of what has been suggested here, downloaded the recommended
fix and I still get this error message when trying to send email:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Duplicate charge ', Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error
Number: 0x800CCC0F

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

 

[John Spence]

I have Norton and have no problems with Windows mail. That is an
unreasonable request to uninstall Norton or McAfee.

 

[Gary VanderMolen]

How long have you been working this newsgroup, John?
What do you know about the history of this antivirus problem?
You are a sample size of one.
--
Gary VanderMolen, MS-MVP (WLMail)

I have Norton and have no problems with Windows mail. That is an unreasonable request to uninstall Norton or McAfee.

 

[Frank Saunders MS-MVP IE,OE/WM]

I have Norton and have no problems with Windows mail. That is an
unreasonable request to uninstall Norton or McAfee.

You will.

 

[Rudy]

Thanks Gary.

Rudy

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]

I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Gary VanderMolen]

You're welcome, Rudy.

--
Gary VanderMolen, MS-MVP (WLMail)

Thanks Gary.

Rudy

Try Microsoft's fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]

I have a message stuck in my outbox that cannot be moved or deleted.Now when
I open windows mail it brings up a pop up saying you have one or more
messages in your outbox do not have a valid account specified would you like
to use your default account to send these messages ?I have to click no then
its starts send and receive
I have spoken to my ISP provider they cannot help.Help please its very
annoying and its slowing up the e-mail opperation

 

[Anessia]

What is the solution?