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Patsy Dalton said:
have the same problem I don't think I'm opening my account properly do I
sign in with my msn account e-mail address. and follow throught as if I were
getting mail in and out through msn?
Click to expand...
 
Okay, I just got a new computer and upgraded to Windows Vista, and I decided
to use Windows mail in lieu of Mozilla Thunderbird and whatnot. I have put
in the correct addresses for my incoming and outgoing email. I am currently
receiving email; however, I am unable to send email. I keep getting an error
message that states:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Test', Account:
'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server
Response: '550 5.1.0 Your email could not be delivered at this time. We
apologize for the inconvenience. If you are using a new Cox.net email
account, please try again in 15 minutes. If you are not using a new email
account, visit http://support.cox.com for additional assistance in correcting
this issue.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC78

I've already contacted Cox, and their analyst appeared to be as baffled as I
was, and we tried various settings with no luck. Anyone have any ideas on
what the problem could be? I'm accessing email and the Internet from a
wireless network set up in my home, so my computer is fairly close to the
router (I could understand this message if I was accessing Wi-Fi somewhere
else). I REALLY need to be able to send email without using webmail. Any
assistance would be greatly appreciated
 
I don't see any obvious reason as to why you might be getting
that error message. What happens when you send an email to
yourself? Try rebooting the modem/router. That will change
your assigned IP address, which sometimes makes a difference.
How about if you eliminate the wireless link by connecting
directly to the router?

Gary VanderMolen
 
Judie said:
Okay, I just got a new computer and upgraded to Windows Vista, and I
decided
to use Windows mail in lieu of Mozilla Thunderbird and whatnot. I have
put
in the correct addresses for my incoming and outgoing email. I am
currently
receiving email; however, I am unable to send email. I keep getting an
error
message that states:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Test',
Account:
'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server
Response: '550 5.1.0 Your email could not be delivered at this time. We
apologize for the inconvenience. If you are using a new Cox.net email
account, please try again in 15 minutes. If you are not using a new email
account, visit http://support.cox.com for additional assistance in
correcting
this issue.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC78

I've already contacted Cox, and their analyst appeared to be as baffled as
I
was, and we tried various settings with no luck. Anyone have any ideas on
what the problem could be? I'm accessing email and the Internet from a
wireless network set up in my home, so my computer is fairly close to the
router (I could understand this message if I was accessing Wi-Fi somewhere
else). I REALLY need to be able to send email without using webmail. Any
assistance would be greatly appreciated
Click to expand...


Are you connecting to the Internet through Cox?
 
Gar, had the stack up problem in Windows Vista email. Your pointing ot Steve
Cochrane's site worked like a charm. Thans for being helpful.
 
Glad it worked for you, but that's a fairly old post you responded to.
Much has happened since then, and an easier Microsoft fix is now
available.

Gary VanderMolen
 
I can receive e-mail, but get the following error when I try to send. I am
using Outlook.... also, I recently downloaded/installed Norton 360.

An unknown error has occurred. Subject 'E-Mail TEST', Account:
'mail.charter.net', Server: 'mail.charter.net', Protocol: SMTP, Server
Response: '421 charter.net connection refused from [75.215.34.235]', Port:
25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67
 
Already answered in your other thread 'Error sending E-mail with
Windows Vista and Windoes Mail."
Please, only one thread per issue.

Gary VanderMolen
 
What is the purpose of showing all those problems? Exercise in
futility...What is the solution? I am a victim of being unable to send
e-mails but no solution from the "magician" in Microsoft. What a joke1
 
Your inability to see solutions is because of the clumsy web interface
you are using. Click on the link below, and see newsgroup posts
the way they are meant to be seen:

news://msnews.microsoft.com/microsoft.public.windows.vista.mail
 
You're likely to get an answer faster if you post the full error message.
Mentioning your internet service provider (usually found after the @
in your email address) and what email program you are using can also
help.
 
You may need to check with your internet provider on how to set up your
email account. It's likely to be shown somewhere on their web site.

If that doesn't help, cut and paste the entire error message here so we
don't have to show you the very long list of possible causes.
 
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