Unable to delete email

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tmerc65 said:
Message Body Reads:
Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again.

When you try to delete it an error message of:
An Unknown error has occurred.

Running Premier: 2GB MEM. 180GB HD.
Click to expand...
 
To Judy and all...have same issue & using Vista Home Premium...followed your
instructions thru start...all prog...and got to Your Name and then looked for
"AppData" and could not find. Any thoughts or suggestions
 
You have to go into Tools>Folder Options>View and enable View hidden files and
Folders to see the AppData folder
 
If you just delete the database files (which will work okay), then there is
an issue of sometimes WinMail will repeatedly attempt to recover messages
each time it is started. I recommended moving everything out of there so
that this would not be an issue.

steve
 
Is this a virus? too many individual having the same problem......this has
happened to me 4-25-07 after returning from vacation???
 
--
aubrey101


chrylwriter said:
My computer is new with 2G RAM. Low memory or low disk space isn't an issue.
There has to be a problem inherent with Windows Mail that causes this
"Unknown Error" when attempting to use the Empty "Deleted Items" Folder.
Click to expand...
 
I do not have the "AppData" in the path you provided. What path should be
taken in the abscence of the folder?
 
Every Vista computer has AppData. You need to configure
your Folder Options to show "hidden" files and folders.

Gary VanderMolen
 
I received a regular email from Dell but when I tried to open it encountered
the same messages as chrylwriter.I have plenty of memory and disc space.
 
Thank you Judy this worked a treat for me.

Judy said:
Had same problem - with ghost emails that I could not delete and got unknown
error. I saw an earlier post that was "readable" and tried it tonight.
first - turn off scan emails in your Virus program
Close windows email
open task manager - processes Tab: end porcess for Winmail.exe Applications
Tab: end Task
Go to Start, All Programs, Accesories, Windows Explorer, Computer, Local
Disc (C), Users, Your name (or whatever you called yourself), AppData, Local,
Microsoft, Windows Mail.

Copy the whole Windows Mail folder to a disc or another location (desktop etc)
You may want to rename this file Windows Mail 2 (this is in case something
goes wrong)

Go back to original windows Mail Folder (see above - the one you just
copies) and locate the file named WindowsMail.MSMessageStore Delete this
file. Then delete the same file in the BackUp folder.

Close all windows and restart the computer.

The ghost email was gone. I was able to send, etc.
This worked for me. Hope it works for you......
And thankyou to Bernice who discovered this fix.
Click to expand...
 
Caution, this 'fix' can result in repeated "Restored Folder" regeneration.

Gary VanderMolen
 
I'm having a problem. I still can't delete email that is getting the
message, "Message could not be Displayed" . Brand new computer. Low memory
or disk space not an issue. How do I get rid of this stuff? I'm new to the
pc and not to familiar with it. Please show me a simple way. Thanks.
 
Same here . I have a new laptop also. Now the question is.... Is Microsoft
working on this problem??

Bette
 
Judy said:
Had same problem - with ghost emails that I could not delete and got unknown
error. I saw an earlier post that was "readable" and tried it tonight.
first - turn off scan emails in your Virus program
Close windows email
open task manager - processes Tab: end porcess for Winmail.exe Applications
Tab: end Task
Go to Start, All Programs, Accesories, Windows Explorer, Computer, Local
Disc (C), Users, Your name (or whatever you called yourself), AppData, Local,
Microsoft, Windows Mail.

Copy the whole Windows Mail folder to a disc or another location (desktop etc)
You may want to rename this file Windows Mail 2 (this is in case something
goes wrong)

Go back to original windows Mail Folder (see above - the one you just
copies) and locate the file named WindowsMail.MSMessageStore Delete this
file. Then delete the same file in the BackUp folder.

Close all windows and restart the computer.

The ghost email was gone. I was able to send, etc.
This worked for me. Hope it works for you......
And thankyou to Bernice who discovered this fix.
Click to expand...
 
I tried this - it has the side effect of deleting all messages, which is not
excactly desirable. Any solution for this?
 
Bezbez said:
I tried this - it has the side effect of deleting all messages, which is
not
excactly desirable. Any solution for this?
Click to expand...

I had this problem (some mails in the 'deleted' folder just couldn't be
deleted) for the first time this morning.
The following worked for me: I marked those e-mails as 'unread' and
voila: Now I could delete them! Please don't ask me why <g>

Jochen
 
No, it doesn't. The mail will reappear in the Recovered Mail folders over
time. If you leave WinMail on with the computer not being used they will
reappear faster.

Or you can import them from the saved location.
 
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