Yes, there is an activation code. I was a bit fazed when I couldn't see the OEM that was showing on Muck's attachments, so I failed to mention it. Sorry for that, my bad.Your only access to the OS you've paid for is that activation code.
Without that key the access to any future installations would lie with Novatech, which is wrong.
If you do have an activation code you're ok, albeit without a disk for now.
Thanks Bootneck, yes I believe that was what that salesman was referring to this morning, on the phone.I may be wrong TC but in the OS control panel you can make a ghost copy of Windows & a boot/repair disc so if the Product Key is on the Microsoft label that should be on the side you should be able to reinstall Windows 7 from the ghost disc, I think.
Please, post a photo of this sticker.
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Another update: Another call from Novatech... they now have one in stock again. So swapping them this afternoon.![]()
He reiterated that it was an OEM, therefore it can only be applied to one machine and, "if the computer dies... that's it!"
Yes, to be fair, Novatech's Director of Customer Service dealt with this pretty quickly; she promised that the matter would be resolved today, and so it has, I'm happy to give them a thumbs-up for that. Well done Novatech!!Sounds like its been sorted, hopefully...!![]()
Oh thank you Evan - I thought I remembered some of you saying that. Nice to have it confirmed though.They always say that. But if you give the nice folks at MS a call they will activate it again for you. I have done this a number of times
Nice gesture from them giving you the 16gig USB
"leave it till tomorrow" ... wow, that is what I call restraint, you need a doctor?
We can give Novatech a pat on the back then, and, continue to recommend them to others.
If the computer dies, I hope they honour any warranty, dying hardware should have nothing to do with an OEM DVD, unless it's Sony.![]()
TC, don't forget, install 64bit Win 7 ...
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This has been the first morning that I've not woken with a banging head.... bliss!floppybootstomp said:So, Novatech came through ok in the end but they still caused you a lot of stress, delayed you using your new machine and you encountered two less than satisfactory Novatech employees - the first lulled you into doing without a disk without explaining the full consequences of your choice and the other, on the phone, sounded like an arrogant numpty.
Thank you Bootneck, feeling very happy now.bootneck02 said:Great stuff so glad it is all sorted out now
TC: