J L said:
Hi Jim,
I was very excited about Thinstall until I got this pricing from
Jonathan:
1 Application License per unit with Basic support $4,000.00
That is outrageous. For those who dont believe it, here is the link he
sent me to get that pricing
https://thinstall.com/store/index.php
He definetly needs to rethink his pricing structure! I do agree with
all you are saying. Thinstall's philosophy is the right way to go for
XCOPY to really work and they could make a killing if they set thier
price points correctly. I am a single developer creating custom
applications for some fairly large food processors. No way can I
afford that price. A few hundred dollars and it is tempting. I believe
Jonathan should rethink the possible/probable price/volume curve if he
did price this aggressively...let's see, how many millions of .Net
programmers?...
The price is a little steep for freeware or small software shops, but there
is a reason for the price.
Although Thinstall is very useful, the vast number of options it affords the
developer usually means a great deal of hand-holding and one-on-one
development assistance while the developer "learns the ropes". This support
is not cheap for Jonathan and the only other option is to leave developers
hanging with only written instructions or charge for hourly support (which
most customers won't go for).
Jonathan (like myself) would rather do it right and make every customer a
success story than to have legions of customers that may or may not be
satisfied.
I have to go with Jonathan on this one. Running my own business, I have
learned the hard way that going cheap only causes lots of lost sleep, upset
customers and a so-so reputation. I abandoned this WalMart approach as soon
as my customers weren't being taken care of like I would like to be taken
care of (like I am the most important customer the company has - even if I'm
not).
Jonathan's company (JIT) takes care of you like you are the most important
customer they have. They go far beyond just answering a question or
two....they learn your product and goals and offer suggestions to maximize
your profits. If needed, they will also create small demo applications
specifically for what you need to do - because seeing it done is always
better than hearing how it should be done.
Jonathan takes calls himself and stays in touch with his customer base. He
is a real "hands on" company president. Not because he has to be, but
because he wants to keep an eye on the quality of their product and customer
service.
I speak from experience on all of these points. He has helped me personally
with my projects. He has developed demos personally to help me understand
the possibilities that Thinstall affords developers and how those Thinstall
capabilities can help me acheive my goals.
Admitedly, I am a fan of Thinstall and the support I have recieved from
Jonathan Clark and the JIT team. I am so because of the product, service
and personal treatment by the JIT team.
If this unabashed endorsement of a product makes you queasy, I apologize.
But, if you try Thinstall, you'll understand why I am such a fan of it and
the JIT team.
Jim Hubbard