Question re Canon iP1500

[measekite]

<snip>



printers and


ASAP -


any of



It was an idea, but I was at STaples yesterday and sales guy mentioned
that all printers they have are out on display. There is a cork board in
most Staples stoere and they have tickets on them belonging to notebooks
or computers that they are selling cheaper, but haven't seen anything I
wanted there yet.

Mary

SINCE YOU TALK TO BURTIE FURTIE AND SAY THE THINGS YOU SAY I THINK YOU
ARE REALLY RIPE TO GET TAKEN BY A SALES JERK THAT DID NOT GRADUATE HIGH
SCHOOL.

 

[measekite]

The BJ2100 hasn't been in any stores here for years and neither is the
print heads for them. The printheads were $60.00 or $70.00 and thats why
I got a new printer a few years ago.
I do see the large black cart for the BJ2100 in some stores. Its $40.00,
and lasts a long time. I haven't used the BJ2100 for a long time though
so might not be good any more.
Electronic stores carry quite a lot of multi-function
printers/faxes/copiers now, but still more printers.some of the multi
function ones are quite cheap, but I already have a copier/scanner.




The HP 5440 I think it was, was the new one the sales guy told me
about. He says that supposedly the ink comes out in droplets so is
supposed to be more efficient.

<snipped rest as we discussed it before>




As I explained in my other message, they don't do things that way here,
or at least Staples doesn't. Canon Canada dictates what they want
Staples to do I suppose. I don't know about Best Buy or Future shop, but
I suspect they will have similar procedures. If you have a machine over
$200.00 and its during the first year under warranty with manufacturer,
or even if you have an extended warranty, the machine can be taken to an
authorized dealer and they decide if you need a printhead. So you can do
that, or give it to Staples and they send it to the manufacturer for
you. If under $200.00 the store gives you a replacement - doesn't have
to be the same printer manufacturer. I had an IBM monitor a few years
ago, and had extended warranty with Future shop. in the second year, the
colors went funny and I took it back to FS. They sent it to IBM. When it
came back, it was much the same problem, so obviously they had not been
able to fix it as it should be. I took it back again to FS and saw the
Manager who I had dealings with before, and he told me just to pick out
another one as a replacement. Mine was 15" and by this time they were
all 17" so the cheapest was about $75.00 more than I paid, so he gave it
to me and didn't ask me to pay the difference. He was a good guy to deal
with, but not at that store any more. He's manager at another store.

Mary

AND NOW SHE TALKS TO ZOOK DA KOOK. I AM CONFIDENT SHE WILL GET WHAT SHE
DESERVES.

 

[Mary]

I now also have an ip5000 printer for my wife. One of my i960 printers and
two ip5000 printers were purchased new on closeouts for $100 each. The
ip5000's were in Staples stores on unadvertised closeouts and had no signs
out or demo models on the shelf. I just happened to see them in the boxes
stacked with the newer printers on the shelf under the demo models. ASAP -
take a trip to the Staples stores in your area and see if they have any of
these left and if they are at a closeout price. Because the demand in
Canada is less, as you've described, you may get lucky!

It was an idea, but I was at STaples yesterday and sales guy mentioned
that all printers they have are out on display. There is a cork board in
most Staples stoere and they have tickets on them belonging to notebooks
or computers that they are selling cheaper, but haven't seen anything I
wanted there yet.

Mary

 

[measekite]

Thats the one on STaples web page but not in stores now. Its so much
cheaper than any others, I can't help but wonder if its any good. The
cheapest one I saw yesterday was $70.00. The HP3845 has to be ordered
from Staples online store, and store ordering and web ordering is
separate. You can order something from the web and take it back to the
store if you don't like it, but not the other way around - thats my
perception anyway.




Thats the one the sales guy said was a new model, though may not be new
on US market.




I didn't look at Lexmark. Most people say their cartridges are the most
expensive.




That is $129.00 and quite expensive carts. I am not thinking about
refilling, but its interesting to know what the costs are. If anything I
would buy compatibles if its STaples brand which are ok, or maybe online
sometime, but I definitely don't want to do my own refilling.




You are really into inks in a big way and seem to know everything about
them.
I really do appreciate your giving me so much information. I've got so
much information on this NG from various people, my head is spinning
and I am not sure what printer I would get. I will have to study the
stituation more and see what I think. All printers have some good
features and not so good features. Its a matter of trade-off as to what
I am willing to trade off.

Mary

HE IS REALLY INTO POOR ADVICE

 

[measekite]

Like Staples used to be Business Depot till it was bought by Staples. It
still has Business Depot/Staples outside their stores for people
familiar with Business Depot name. Hudsons Bay was just bought by a rich
American guy not long ago.

THAT WAS THE TIME OF THE FRENCH AND INDIAN WAR

They all get offers they can't refuse I
guess.




I'm in the east end of Toronto and only one Best Buy out my way but
about 4 Future shops, one FS a 5 min. drive from me

WHEN THERE IS NOT SNOW

 

[measekite]

BUT THE IP5200 IS MUCH FASTER THAN THE IP4200 AND PRODUCES BETTER TEXT
AND GRAPHICS THAN THE IP4000
HE WAS A FOOL TO BUY IT. POOR PHOTOS WHEN COMPARED TO THE IP4000.
IS THAT EVER DUMB
OH YEAH SOGGY FOGGY

 

[zakezuke]

Canon ip4000 cost $65.00 for both carts and not much more ink in them

than the ip1500 and as you know, print heads on carts. thats why they
are a lot more than my ip1500.

No. The ip4000 is like the ip1500 in the fact that it's an ink tank,
no head on the cart. It takes 5 tanks. The volume is much higher.

ip4000 25ml black 14 ml 4 colors (extra black, cyan magenta yellow)
ip1500 9.5ml black *4.6ml 3 colors (cyan magenta yellow).

*Not sure on the exact size of the bci-24c, but it's somewhere between
4ml and 5.5ml per color.

Black volume 2.6x about 500pages at 5%
Color volume 3x

I.e. the size of the bci-24c tank with 3 colors is the same volume as
one color in the ip4000.

Now this isn't to say the volume is super duper massive. HP and
Lexmark both printers which take larger tanks.

I didn't see any printers that had color and black carts for $25.00 like
the ip1500. They were about twice the price and not much more volume
either. Most HP's had printheads on carts, and no special values. Have
to buy name brands. Canon has the most STaples brands compatibles

Canon and Epson both employ the use of simple inktanks. With the
exception of the new canon pixma series, the ip4200/5200/6600d/7500,
there are more compatables than you can shake a stick at.

HP does have some printers which take inktanks, but I know nothing
about compatables for these new models.

You can get compatables for other printers that employ heads on the
cart, but this adds to the cost and limits your options. At least with
Canon and Epson there are people making replacement tanks and are not
dependent on used cartridges.

I didn't see any printers that had color and black carts for $25.00 like
the ip1500. They were about twice the price and not much more volume
either. Most HP's had printheads on carts, and no special values. Have
to buy name brands. Canon has the most STaples brands compatibles.

You won't. They are not made anymore. I think it has to do with the
simple fact that the people who bought them were those who mostly
printed black, and only bought color as needed, but their color went
dry and the printheads burnt out, and these suckers had to be replaced
under warranty.

The sales guy suggested I clean the bottom of the printhead with acetate
like nail polish to see if that helps, which I did.

That sounds too harsh to me, but it would clear up the ink. Windex is
the prefered medium. I'd go windex, boiling water, then consider
something more harsh personaly. But keep in mind that these suckers
are basicly lightbulbs, and like lightbulbs will eventually burn out.

I also got more information on Warranties and extended warranty with
Staples. I mentioned about some people here saying to phone Canon to get
a printhead, and he said it isn't done that way here, or not in Staples
at least.

I have to admit, I don't know about Canada... however in the US and the
UK if your in your "Canon" warranty period, they will ship you a
printhead for free. The extended warranty is pretty much just a
Staples thing and wouldn't affect your ability to talk to canon,
assuming your printer is under a year old. I'm sure you'd prefer
Staples to handle it, but it doesn't sound to me that Staples will
actually fix it. My personal experence is just the US and a friend
with an ip1500. Called canon, got a new printhead via the mail.

It's worth asking them in E-mail... but don't say you used acetone.



During the first year of the warranty, if the product you buy

 

[zakezuke]

That is $129.00 and quite expensive carts.

I was quoting prices in canadian dollars

 

[Mary]

No. The ip4000 is like the ip1500 in the fact that it's an ink tank,
no head on the cart. It takes 5 tanks. The volume is much higher.

I must be thinking of the Ip1600. If the 4000 takes 5 tanks , I probably
didn't look at it too closely. For now, I am checking tri color carts
more.

ip4000 25ml black 14 ml 4 colors (extra black, cyan magenta yellow)
ip1500 9.5ml black *4.6ml 3 colors (cyan magenta yellow).

*Not sure on the exact size of the bci-24c, but it's somewhere between
4ml and 5.5ml per color.

Its 5ml per color and the black is 9 ml.

Black volume 2.6x about 500pages at 5%
Color volume 3x

I.e. the size of the bci-24c tank with 3 colors is the same volume as
one color in the ip4000.

Now this isn't to say the volume is super duper massive. HP and
Lexmark both printers which take larger tanks.

The HP carts we checked yesterday for the printers I was looking at were
maybe a little more volume than the BCI 24 but not all that much..

Canon and Epson both employ the use of simple inktanks. With the
exception of the new canon pixma series, the ip4200/5200/6600d/7500,
there are more compatables than you can shake a stick at.

Probably online but Staples is about the only ones I've seen in stores,
though Future shop has some too but never checked them. I think my
daughter gets her tri color and black carts refilled at a mall refiller.
She has an Epson I think, but doesn't buy Epson carts. she sometimes get
compatibles from Future shop when I think of it.

HP does have some printers which take inktanks, but I know nothing
about compatables for these new models.

You can get compatables for other printers that employ heads on the
cart, but this adds to the cost and limits your options. At least with
Canon and Epson there are people making replacement tanks and are not
dependent on used cartridges.

In Staples they mainly have Canon compatibles but not for all Canons,
just some, and they have some Epson compatibles but I had a C64 which
never did get a compatible in stores.

You won't. They are not made anymore. I think it has to do with the
simple fact that the people who bought them were those who mostly
printed black, and only bought color as needed, but their color went
dry and the printheads burnt out, and these suckers had to be replaced
under warranty.

I don't know if the color would go dry. I don't know anybody who doens't
print using color enough to make it not dry up, but maybe some people
did. If that happened here, the whole printer is replaced, not just
printhead if the printer was under $200.00. Canon don't consider it
worth repairing if printer is under $200.00.

That sounds too harsh to me, but it would clear up the ink. Windex is
the prefered medium. I'd go windex, boiling water, then consider
something more harsh personaly. But keep in mind that these suckers
are basicly lightbulbs, and like lightbulbs will eventually burn out.

He said acetate worked for his printers. I haven't tried windex yet, or
boiling water, but you are right, they will eventually burn out. I never
knew anything about the inside workings of a printer will I came to this
NG. Its a good education for me. I don't mind knowing things like that.
Knowledge of computer related products is always handy to know.

I have to admit, I don't know about Canada... however in the US and the
UK if your in your "Canon" warranty period, they will ship you a
printhead for free. The extended warranty is pretty much just a
Staples thing and wouldn't affect your ability to talk to canon,
assuming your printer is under a year old. I'm sure you'd prefer
Staples to handle it, but it doesn't sound to me that Staples will
actually fix it. My personal experence is just the US and a friend
with an ip1500. Called canon, got a new printhead via the mail.

Doesn't work like that here. Canon here will not do that, whether the
printer is still under warranty by Canon or not. You can phone them for
advice, but cannot get them to send you a part. You need to take the
printer to an authorized dealer which they give you a list with the
printer instructions, or you can ship it to Canon if you don't live in a
big city like Toronto where there are lots of authorized dealers.
It must a US thing. If someone were to phone Canon and said to send a
new printhead, how would Canon know that the problem was actually the
printhead without seeing the printer? what if the printhead didn't fix
it and the customer phones again the next week for some other part.
Staples will not fix the printer and probably no other store here will
either, if the printer price is a cheap printer as Canon don't want it
back. If a printer was only sold for $70.00 or $80.00 and the printhead
or any other part is $30.00 which is what the sales guy says a printhead
costs, Canon do not feel its worth it and Staples just ship the
defective printer back to Canon and probably get credit it for it and
Canon don't want to fix it because its not worth their while. Maybe they
refurbish it. I don't really know. All stores probably work in a similar
way here. Canon Canada and Canon US probably do things differently.Due
to the much larger market in the US, Canon probably have their reasons
to do things differently than here.

It's worth asking them in E-mail... but don't say you used acetone.

I don't know what they would say about that but I wouldn't be surprised
if they said "how do you know its just the printhead. could be a lot of
things." I could ask I guess just to see what they say.

Mary

 

[Mary]

I was quoting prices in canadian dollars

Since you didn't quote anything of what you are replying to, I checked
and found where i said that, and I think I must have typed that
paragraph out of context because I was talking about some other printer.
I noticed you mentioned $88.82, but I wasn't talking about that. $88.82
is not very expensive, so don't know what I was referring to - I have a
headache

Mary

 

[Mary]

Canon and Epson both employ the use of simple inktanks. With the
exception of the new canon pixma series, the ip4200/5200/6600d/7500,
there are more compatables than you can shake a stick at.

HP does have some printers which take inktanks, but I know nothing
about compatables for these new models.

I didn't see any compatibles for HP's in Staples. I saw some "value
packs" with color and black carts made by HP.Haven't looked for any in
other stores. I notice that Staples have quite a lot of HP printers.
Maybe even more than Canon and Epson. I noticed when I was buying a
camera and looking in various stores, Staples seemed to have quite a few
models of HP digital cameras on sale quite often. And I've seen an HP
rep demonstrating a photo printer once. Maybe Staples buy a lot of stuff
from HP and get good prices.

You can get compatables for other printers that employ heads on the
cart, but this adds to the cost and limits your options. At least with
Canon and Epson there are people making replacement tanks and are not
dependent on used cartridges.

That is worth keeping in mind.

Mary

 

[zakezuke]

Doesn't work like that here. Canon here will not do that, whether the

printer is still under warranty by Canon or not. You can phone them for
advice, but cannot get them to send you a part. You need to take the
printer to an authorized dealer which they give you a list with the
printer instructions, or you can ship it to Canon if you don't live in a
big city like Toronto where there are lots of authorized dealers.
It must a US thing.

It works this way in both the USA and the UK.

If someone were to phone Canon and said to send a
new printhead, how would Canon know that the problem was actually the
printhead without seeing the printer?

The drill goes something like this.

1. Replace the cartridges
2. If still not printing properly, and under warranty, send a new
print head
3. If that fails, send a referb printer without a printhead

There are the usual steps regarding "cleaning" and "deep cleaning".

While I know in Canada the retailer is responcible for the stuff they
sell... I would be absolutly shocked if you were within your warranty
period, and given the problems you experence they didn't ship you a
replacement head, or better yet, a referb unit.

I'm not talking stores here, I'm talking canon them selves.

I don't know what they would say about that but I wouldn't be surprised
if they said "how do you know its just the printhead. could be a lot of
things." I could ask I guess just to see what they say.

In my experence, they ask you to do troubleshooting, try this, try
that, regular clean, deep clean.

I think the confusion here is you actually go to your store for
warranty service. Canon's phone support, and perhaps even their
e-mail, is actually pretty good. I can't honestly say it's good in
Canada as i'm having a hard time searching for Canadians who've posted
they did this. But US and UK, not a problem... replacement heads and
printers via post, or in my case, I has the option of going to the
service center or getting a printer via post.

 

[Mary]

I would like to ask something - do you think Canon and Epson and HP are
all equally good printers? Forgetting about ink refilling for the
moment, which manufactuers have good printers with not an arm and a leg
priced cartridges you can buy in a store? Of course, they all cost an
arm and a leg as far as most people are concerned, but some are not as
expensive as others. I am wondering if you think that HP are more
expensive in the long run than Canon and Epson. Are HP printers good
printers? I didn't really think about them till I was looking at them
yesterday but their cartridges seemed to cost more.

Mary

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[Mary]

It works this way in both the USA and the UK.

Well, I can only tell you what the sales guy at Staples told me and he's
been there for a few years, and other sales people have told me before.
I asked him yesterday again just to confirm. I had to take back a
printer a year and a half ago and had bought it at a different STaples,
though you can take anything back to any staples, but I asked the guy
there about the Canon warranty and Staples extended warranty and he told
me the exact same thing.

The drill goes something like this.

1. Replace the cartridges
2. If still not printing properly, and under warranty, send a new
print head
3. If that fails, send a referb printer without a printhead

There are the usual steps regarding "cleaning" and "deep cleaning".

While I know in Canada the retailer is responcible for the stuff they
sell... I would be absolutly shocked if you were within your warranty
period, and given the problems you experence they didn't ship you a
replacement head, or better yet, a referb unit.

I can get a replacement printer from Staples whether its in the first
year of the printer which theoretically is Canons reponsibility, not a
replacement head or refurb. unit. So not much point in getting a
printhead, if I can get a new printer.

I'm not talking stores here, I'm talking canon them selves.

Yes, I know you are, but Canon obviously know and have arrangements with
stores that even the first year when theoretically it is Canons warranty
which is in effect, Staples will give you a new replacement and send
your old printer to Canon. US and UK are not Canon Canada. Maybe they do
things differently here.

acetone.

In my experence, they ask you to do troubleshooting, try this, try
that, regular clean, deep clean.

I think the confusion here is you actually go to your store for
warranty service. Canon's phone support, and perhaps even their
e-mail, is actually pretty good.

I can only speak for myself. When I had a problem with an Epson I bought
at STaples, I told them about it one time and the guy said bring it back
here and we will give you a new one. Theoretically you are under Canon
warranty, but you can bring it here and we will ship it to them and
since Canon will not repair a printer under $200.00, we will just give
you another one.
That is how its done with printers at Staples, and I can't think that I
am the only one they do this for.
But I will phone Canon tomorrow or the next day if I get a chance and
will let you know what they say, but I am almost positive they will not
send me a printhead or a refurb. unit. Canon Canada and Canon US don't
necessarily handle things the same way ya know I will let you know
what Canon say. I phoned Canon before for something and you have to
phone the Canon Canada number if you bought the item in Canada.

I can't honestly say it's good in

Canada as i'm having a hard time searching for Canadians who've posted
they did this. But US and UK, not a problem... replacement heads and
printers via post, or in my case, I has the option of going to the
service center or getting a printer via post.

Well, I'm sure you did, but not the same procedure here. But I will
phone tomorrow - it will be quicker than email, if I get a chance or
Friday and I'll tell you what they say.

Mary

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[measekite]

I would like to ask something - do you think Canon and Epson and HP are
all equally good printers?

CANON IS THE BEST. I HAVE BOTH CANON AND HP. OK CANON IS FAR BETTER IN
THE FOLLOWING AREAS:

PRODUCING PHOTOGRAPHS
PAPER HANDLING FOR ENVELOPES, GREETING CARDS AND THINGS WHERE A SEMI
STRAIGHT PAPER PATH IS BENEFICIAL.
CANON OEM INK COSTS LESS THAN HP OEM INK
IS FASTER

HP (WITH THE INTEGRATED PRINTHEAD) IS BEST
FOR PRODUCING TEXT AND GRAPHICS
HAS A TERRIFIC DRAFT MODE THAT COMES SOMEWHAT CLOSE TO CANON IN STANDARD
MODE
IS BETTER FOR THE INFREQUENT USER SO IF THE HEAD DOES CLOG JUST REPLACE
THE CART. (BUT IN OVER 5 YEARS I HAVE NEVER HAD A HEAD CLOG.

AS FOR EPSON IT HAS BEEN REPORTED THAT THE C SERIES IS A CLOG MACHINE.
THE R SERIES SEEMS TO BE MUCH BETTER. THE PIGMENT PRINTERS HAVE A
GREATER TENDENCY TO CLOG THE EPSON PERMANENT HEAD. IN ALL I THINK EPSON
IS THE MOST COSTLY

 

[measekite]

I didn't see any compatibles for HP's in Staples.
TERRIFIC

I saw some "value
packs" with color and black carts made by HP.Haven't looked for any in
other stores. I notice that Staples have quite a lot of HP printers.
Maybe even more than Canon and Epson. I noticed when I was buying a
camera and looking in various stores, Staples seemed to have quite a few
models of HP digital cameras on sale quite often. And I've seen an HP
rep demonstrating a photo printer once. Maybe Staples buy a lot of stuff
from HP and get good prices.




That is worth keeping in mind.

I DID NOT KNOW YOU HAD ONE

 

[measekite]

Since you didn't quote anything of what you are replying to, I checked
and found where i said that, and I think I must have typed that
paragraph out of context because I was talking about some other printer.
I noticed you mentioned $88.82, but I wasn't talking about that. $88.82
is not very expensive, so don't know what I was referring to - I have a
headache

Mary

YOU GIVE THIS NG ONE

 

[measekite]

I must be thinking of the Ip1600. If the 4000 takes 5 tanks , I probably
didn't look at it too closely. For now, I am checking tri color carts
more.

YOU JUST GOTTA BE STUPID. YOU WILL PROBABLY NEVER GET MARRIED

THE IP4000 IS A GREAT PRINTER
THE IP1500 IS TOTAL TRASH

Its 5ml per color and the black is 9 ml.

YOU SHOULD BUY A LEXMARK INJET. YOU ARE THE TYPE THAT IS A PERFECT
MATCH FOR THEM

 

[Mary]

them live
in a

So you mean you just phone Canon and ask them to send you a replacement
head for your printer or maybe they will send you a refurb unit and they
will send it? Since we can get a new printer from Staples as a
replacement, even if the printer is 6 months old, and technically under
Canon warranty, we do even better.

Mary

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[measekite]

in a



Well, I can only tell you what the sales guy at Staples told me and he's
been there for a few years, and other sales people have told me before.
I asked him yesterday again just to confirm. I had to take back a
printer a year and a half ago and had bought it at a different STaples,
though you can take anything back to any staples, but I asked the guy
there about the Canon warranty and Staples extended warranty and he told
me the exact same thing.




I can get a replacement printer from Staples whether its in the first
year of the printer which theoretically is Canons reponsibility, not a
replacement head or refurb. unit. So not much point in getting a
printhead, if I can get a new printer.




Yes, I know you are, but Canon obviously know and have arrangements with
stores that even the first year when theoretically it is Canons warranty
which is in effect, Staples will give you a new replacement and send
your old printer to Canon. US and UK are not Canon Canada. Maybe they do
things differently here.




I can only speak for myself. When I had a problem with an Epson I bought
at STaples, I told them about it one time and the guy said bring it back
here and we will give you a new one. Theoretically you are under Canon
warranty, but you can bring it here and we will ship it to them and
since Canon will not repair a printer under $200.00, we will just give
you another one.
That is how its done with printers at Staples, and I can't think that I
am the only one they do this for.
But I will phone Canon tomorrow or the next day if I get a chance and
will let you know what they say, but I am almost positive they will not
send me a printhead or a refurb. unit. Canon Canada and Canon US don't
necessarily handle things the same way ya know I will let you know
what Canon say. I phoned Canon before for something and you have to
phone the Canon Canada number if you bought the item in Canada.

I can't honestly say it's good in



Well, I'm sure you did, but not the same procedure here. But I will
phone tomorrow - it will be quicker than email, if I get a chance or
Friday and I'll tell you what they say.

Mary

ASST MGR OF STAPLES