Actually if you really want to know, I might complain in writing... too
Of course you would, that is what any reasonable
person would do when someone laughed at them.
Unless, one was convinced a large money
compensation was possible by a lawyer.
However, we are not talking about sueing someone because they laughed
at them. We are talking about coffee servered at temps 195F plus.
Coffee not fit for human consumption, coffee designed to not be fit for
human consumption but rather to be stored for 2 hours and still be hot,
but this fact was undocumented.
We are talking about a person who offered to settle at $20,000, and
McDonnalds refused. So they went to court. She was finally awarded
$160,000 in compensatory damages, and punitive damages of $480,000.
McDonnalds refused to settle for basicly medial expences... they went
to court. This *IS* what any reasonable person would do. I'm told she
actually got much less in a settlement, but I don't have those figures.
I don't know if the lawyer is a scum bag or not, but the fact in this
case sugest that we are dealing with a reasonable person who did the
reasonable thing when a product she bought which was extra hot, so hot
it caused 3rd degree burns in a short period of time.
The amount depth of burn is related to the length
of time the skin is in contact with the hot fluid.
And the temp it was served at, which was "the" issue. The corp.
specifications called for 190F, in practice the temp was selected based
tuning the perkulator to boiling, then just a hair to the left.
Whoa, now you say 180F coffee is nice, but at the
beginning you indicated it was "bloody hot" and
would produce 3rd degree burns in 10 seconds.
Yeah I'm looking for inconsistencies and I found
one.
It's not an issue when you pour it into cups, wait a moment, sip
slowly. But even then 10 seconds in the unlikely event you spill it on
your self is more than enough time to get a towel.
195F bad
180F damn hot coffee
180F poured into the mug, not 180F anymore *this* is likely why most
people have not experenced 3rd degree burns from home brewed coffee.
But I don't believe anyone can possibly
serve coffee that arrives at 210 in your cup.
But I don't believe that you can receive coffee in
a cup that is 195 degrees either. Since I live at
about 2700 feet, the maximum coffee temperature is
well below 212F.
As far as 210F coffee, as I said, take the pot, make the coffee boil,
turn back just a hair, pour directly into syrofoam mug, pop a lid on
it. So hot it's still basicly boiling in the cup, and hot enough to
melt the lid. I don't know if that was the issue in this case, but
that was McDonnalds coffee... they admited the fact that their coffee
was served at a temp not fit for human consumption. No surprise. It's
rather why I bought McDonnalds coffee. They were much better than I
was at putting boiling liquid into syrofoam cups.
But I don't believe that you can receive coffee in a cup that is 195 degrees either.
In a syrofoam mug, fresh from the peculator, when it's set hot enough,
sure you can.
But the real problem IMHO are people who don't know the facts in this
case who use it as some vehicel to illistrate why the American civil
court system is screwy. This was a legit case where McDonnalds made it
a choice to serve their coffee hotter than everyone else, establsihed a
set of protocals to make sure that coffee you bought was so hot it
would remain hot 2 hours later, and didn't tell anyone it was not fit
for human consumption in the resturant. My memory is rather vague but
we are talking 3rd degree burns to 6% of the body, though now I look
up the number. Allow me to quote a slightly more reliable source
---
However, the cup tipped over, pouring scalding hot coffee onto her. She
received third-degree burns over 16 percent of her body, necessitating
hospitalization for eight days, whirlpool treatment for debridement of
her wounds, skin grafting, scarring, and disability for more than two
years.
---
http://www.centerjd.org/free/mythbusters-free/MB_mcdonalds.htm
Also see this
http://en.wikipedia.org/wiki/McDonald's_coffee_case
If you think this was a frivolous lawsuit, there is something
seriously wrong with you.