Can't deleate emails

  • Thread starter Thread starter Guest
  • Start date Start date
Has this situation been rectified yet? I have an email from hell that will
not go away!!
thanks,
Cathy E.
 
photo cop said:
First problem I have had with Vista. I have a email that I have read and can
not delete it from the inbox. When I click delete I get an error message:
An unknown error has occurred.

Any suggestions? HELP!
Click to expand...
 
In Windows Mail, unknown errors and undeletable messages are often due
to interference from an antivirus program. What if any antivirus programs
do you have, and have you ever had a Norton or McAfee antivirus program
installed on that computer?

For a temporary fix, download and install this hotfix, with Windows Mail
not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.
 
ok first highlight all emails and mark as unread.... then, move them to the
delete items folder. them empty the deleted items folder.

if that still doesn't work, sent them to the junk mail folder.

That's what I did, and they all disappeared.
 
PCDoc said:
Hiya Anna, In Windows Vista Mail there is a Bug which affects The Deleted
Items Folder. If you have emails in there you can not Delete, Type into the
Microsoft Search Bar at the top of the Page the following, Download KB941090
Update Press Enter. Just follow the Instructions, Once the Download is
Complete, A Restart is Required. When your system has rebooted go to Windows
Mail, Open the Deleted Items Folder Highlight the offending Error Message
then just click Delete. This should solve the Problem.
Click to expand...
PC Doc, your advice advice worked for me, thanks very much.
 
photo cop said:
First problem I have had with Vista. I have a email that I have read and can
not delete it from the inbox. When I click delete I get an error message:
An unknown error has occurred.

Any suggestions? HELP!
Click to expand...
 
photo cop said:
First problem I have had with Vista. I have a email that I have read and can
not delete it from the inbox. When I click delete I get an error message:
An unknown error has occurred.

Any suggestions? HELP!
Click to expand...
 
In Windows Mail, unknown errors and undeletable messages are often
caused by interference from antivirus programs. What if any antivirus
programs do you have, and have you ever had a Norton or McAfee
antivirus program on that computer, even one of the trial versions
that often come already installed on new computers?

For a temporary fix, download and install this hotfix, with Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.
 
photo cop said:
First problem I have had with Vista. I have a email that I have read and can
not delete it from the inbox. When I click delete I get an error message:
An unknown error has occurred.

Any suggestions? HELP!
Click to expand...
 
photo cop said:
First problem I have had with Vista. I have a email that I have read and can
not delete it from the inbox. When I click delete I get an error message:
An unknown error has occurred.

Any suggestions? HELP!
Click to expand...
 
photo cop said:
First problem I have had with Vista. I have a email that I have read and can
not delete it from the inbox. When I click delete I get an error message:
An unknown error has occurred.

Any suggestions? HELP!
Click to expand...
 
I am having the same problem. Cannot delete a msg in my inbox. What is the
fix if one is available?
 
photo cop said:
First problem I have had with Vista. I have a email that I have read and can
not delete it from the inbox. When I click delete I get an error message:
An unknown error has occurred.

Any suggestions? HELP!
Click to expand...
 
This worked for me...
Go to the "edit" menu
Mark the e-mail as unread
Then simply delete

I hope this works for you too
 
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