Frankly Kenneth based on your certainty that Symantec also purposely posted
a disguised international LD call I am more than just a tad inclined to
think this claim of yours as well is based on the same kind of "logic"
Hi Charlie,
You might be interested in knowing that I received refunds
on three or four copies of NAV from Symantec precisely
because of the renewal issue that I have mentioned.
Here, with the precision you seem to require, are the
details:
My product announced with a dialog box that it was to expire
in 30 days. I clicked to renew. I was then given the choice
to renew or upgrade. I chose the latter.
I then discovered that the expiration date was one year from
the date of the upgrade, rather than one year from the date
of expiration of the product I had prior.
That happened to me three or possibly four times on
different systems.
When I noticed the expiration date on one of the systems, I
called Symantec, spoke to one of my many friends in India,
and was told that indeed, because I had chosen to upgrade, I
had lost the last thirty days of my license on the prior
product.
I believe that be a sleazy business practice.
(You can start your name calling now.)
All the best,