Vista Sleep Issues

  • Thread starter Thread starter mhornet
  • Start date Start date
HOW did you disable the sleep function? I'm having similar problems --
hanging and freezing and giving error messages of "low system resources" when
the only application on the computer (besides VISTA, which came pre-loaded)
is AOL for dial-up internet!
 
mhornet said:
I've been having some problems with Vista going to not fully going to sleep
and the only way to get it back is to power down and restart. Some times it
works fine and others it hangs. How can I tell what program/drivers are
still active when the computer is going to sleep? IM guessing its a driver
not fully shutting down.

Thanks,
Mike
Click to expand...
 
gmenrock said:
I know how to change the power plan options, but how do you just turn them
off so it doesn't go to the power plan at all? I went through the options
and changed the hard disk to never....
Click to expand...
 
I had this problem because my network adaptor was check to bring computer out
of sleep. i went into device manager and unchecked let this device bring
computer out of sleep. Fixed the problem for me.
 
m using a laptop and using wnidows vista home edition in it...m having many
problem using vista...1st of all the softwars are not compatible wid
vista...and 2nd it take lot of time to shut down or to log off.....the only
option which left wid me is tun off the power...son kno wot to do?
 
I'm having a similar issue. I have a HP dv9231ca. When I attempt to
sleep/hibernate, the screen fades as it should. However, if I close the
laptop lid before it has finished entering sleep/hibernation mode, it will
remain indefinately stuck at the black screen.
 
"My computer kees being automatically opened , after installing Windows
Vista Home Premium 32-bit edition, every now and then, approximately 2-4
hours after I shut it off.Can anyone tell me how to find what causes this and
how to disable it???Thanx in advance!
 
J@mW@{ said:
m using a laptop and using wnidows vista home edition in it...m having many
problem using vista...1st of all the softwars are not compatible wid
vista...and 2nd it take lot of time to shut down or to log off.....the only
option which left wid me is tun off the power...son kno wot to do?
Click to expand...
 
This is a long time problem with Windows. XP had a history of hangs during
shutdown and wakeup issues. My Vista does the same thing; sometimes it
wakes up, sometimes I must hold the power button to shutdown and reboot.
Don't expect any help or fixes from Microsoft.
 
My Vista Ultimate x64 system seems to have an issue with staying asleep - but
only if my Logitech MX1000 wireless laser mouse is on it's cradle. If it's
on there, and I put the computer to sleep, it will awake almost instantly.

So, I went to the control panel -> Mouse -> hardware, and clicked on
properties (brings you to the device manager). I then went in and went to
"Advanced configuration" and "Power Options", and unchecked the box that says
"allow this device to wake the computer".

Well, that setting obviously changes absolutely nothing - the mouse - even
when moved on a surface, wakes the computer.

I found a MS Knowledgebase article about computer sleep issues
http://support.microsoft.com/kb/927821/en-us
and it said that this "is caused by a USB device that supports wake from
sleep functionality when it is connected to the UHCI host controller. This
problem occurs even when the system BIOS reports that the UHCI host
controller supports the wake from sleep functionality. To work around this
problem, plug the USB device into an Enhanced Host Controller Interface
(EHCI) host controller."

Huh?? Is an EHCI USB controller basically a USB 2.0 port? If so, then this
did not fix my problem either, as every port on my computer is USB 2.0 (and I
am using USB 2.0 cables).
It's also interesting to note that this same mouse issue also affects the
ability of the computer to enter the screensaver (but only when the mouse is
on the cradle).
I have contacted Logitech about this, and they are baffled, but can
reproduce the problem - so it's not just me ;-)

Any ideas here?

Thanks!

-Ryan
 
might try relocating the cradle.



(e-mail address removed)



My Vista Ultimate x64 system seems to have an issue with staying asleep - but
only if my Logitech MX1000 wireless laser mouse is on it's cradle. If it's
on there, and I put the computer to sleep, it will awake almost instantly.

So, I went to the control panel -> Mouse -> hardware, and clicked on
properties (brings you to the device manager). I then went in and went to
"Advanced configuration" and "Power Options", and unchecked the box that says
"allow this device to wake the computer".

Well, that setting obviously changes absolutely nothing - the mouse - even
when moved on a surface, wakes the computer.

I found a MS Knowledgebase article about computer sleep issues
http://support.microsoft.com/kb/927821/en-us
and it said that this "is caused by a USB device that supports wake from
sleep functionality when it is connected to the UHCI host controller. This
problem occurs even when the system BIOS reports that the UHCI host
controller supports the wake from sleep functionality. To work around this
problem, plug the USB device into an Enhanced Host Controller Interface
(EHCI) host controller."

Huh?? Is an EHCI USB controller basically a USB 2.0 port? If so, then this
did not fix my problem either, as every port on my computer is USB 2.0 (and I
am using USB 2.0 cables).
It's also interesting to note that this same mouse issue also affects the
ability of the computer to enter the screensaver (but only when the mouse is
on the cradle).
I have contacted Logitech about this, and they are baffled, but can
reproduce the problem - so it's not just me ;-)

Any ideas here?

Thanks!

-Ryan
 
Hi mikeyhsd -
I thought I mentioned it, but I did try every usb port on my machine. All
the ports on my computer should be USB 2.0, however in the device manager, I
have only two EHCI controllers listed, and the rest are UHCI. From what I
understand, on intel chipsets (Asus P5B), USB ports are assigned either under
the EHCI or UHCI controllers - but this is completely random. If that is the
case, how do you tell which ports are assigned under the EHCI controllers?
Like I said, I tried all ports, so I should have hit one EHCI port, right?

Thanks!

-
Ryan
 
did not say change usb port. move the cradle around on your desktop. location might make a difference.
when I used a wireless mouse it did.



(e-mail address removed)



Hi mikeyhsd -
I thought I mentioned it, but I did try every usb port on my machine. All
the ports on my computer should be USB 2.0, however in the device manager, I
have only two EHCI controllers listed, and the rest are UHCI. From what I
understand, on intel chipsets (Asus P5B), USB ports are assigned either under
the EHCI or UHCI controllers - but this is completely random. If that is the
case, how do you tell which ports are assigned under the EHCI controllers?
Like I said, I tried all ports, so I should have hit one EHCI port, right?

Thanks!

-
Ryan
 
....
You're saying that the position of the mouse cradle may be the cause of
keeping Vista from sleeping, and preventing the screen saver from activating?
No offense, but that just sounds a bit silly. It's not as if the cradle
causing some sort of radio interference that is keeping the computer awake...

The computer will sleep as well as activate the screen saver only when the
mouse is off the cradle (not charging). This charging state, which is
acknowledged by the Logitech SetPoint software, is somehow preventing Vista
from sleeping. Logitech has assumed this to be the main issue, as when I
uninstall Setpoint and drivers completely, the problem stops. Unfortunately,
I use features of this software, and Logitech has not offered a workaround.

I hoped that by turning off the "allow this device to wake the computer" on
the mouse settings, that it would fix it - and like I said, this setting had
no effect - as if it was ignored completely. Basically, I am forced to keep
the mouse off the cradle if I want my computer to sleep - and if I need to
charge my mouse, my computer cannot sleep at all.

-Ryan
 
"Thanks Ryan, I wish you had SOLVED my problem but at least you have answered
some questions. 2 weeks ago I rec a new dell with vista and a wireless
microsoft keyboard and mouse. The screen saver and sleep have not been
working. After reading your entry, I unpluggged the wireless k/board and
mouse from the USB and now screen saver and sleep are working perfectly. My
mouse doesn't have a charger so my problem has been constant one. At least
you can just remove yours from the charger. I have to unplug my $120 wireless
keyboard and mouse and go back to my primitive chords. Unless someone else
has some great ideas. I tried doing what you suggested in control panel and
mouse but had no luck getting past "properties". Any thoughts? I'm also
about to start musical chairs with the USB ports and see how I go.
 
TM said:
"Thanks Ryan, I wish you had SOLVED my problem but at least you have
answered
some questions. 2 weeks ago I rec a new dell with vista and a wireless
microsoft keyboard and mouse. The screen saver and sleep have not been
working. After reading your entry, I unpluggged the wireless k/board and
mouse from the USB and now screen saver and sleep are working perfectly.
My
mouse doesn't have a charger so my problem has been constant one. At least
you can just remove yours from the charger. I have to unplug my $120
wireless
keyboard and mouse and go back to my primitive chords. Unless someone else
has some great ideas. I tried doing what you suggested in control panel
and
mouse but had no luck getting past "properties". Any thoughts? I'm also
about to start musical chairs with the USB ports and see how I go.
Click to expand...

There is an optional update on windows update that has helped some folks
with this problem with the wireless MS mouse and keyboard. Sorry I don't
know what the KB article number is off the top of my head.
 
TM -
Glad to know Im not the only one having a similar issue, but sorry to hear
it at the same time.
To get to the area where you can attempt to turn off the setting "allow this
device to wake the computer", go into the control panel, and then double
click "mouse". There should be a "hardware" tab at the top. Click on the
name of your mouse under "devices", then click "properties" at the bottom. A
new window will open for your mouse; Click on "Change Settings" toward the
bottom left hand corner (you may get a UAC warning here - if so, hit
continue). Another window will open, and you should see a tab called "Power
Management" at the top - this is where you will find the option for disabling
"Allow this device to wake the computer." Uncheck it and hit OK. Maybe
you'll have better luck, but unfortunately this setting did absolutely
nothing for me (logic would tell you that it should).

Honestly, I think this has something to do with the constant reporting of
battery level to the mouse software running in the background - at least for
me - however, disabling this software does not fix the issue either - I think
it must be hard-coded into the mouse drivers as well, as when I don't use
SetPoint and the Logitech mouse dirver at all (use the generic Microsoft
driver) I can enter sleep, enter screensaver, and keep the mouse on the
cradle - but then I lose all other functionality of the mouse, which isn't
acceptable either...

Hopefully someone can figure out a workaround for this!

Good luck,

Ryan
 
there have been sillier sounding things causing problems with vista.
if you do not want to try it, fine.
as I said when I used a wireless mouse I had to move the base around on the desktop to get best results.

have you checked ms kb for a possible update. or the manufacturer for updates.




(e-mail address removed)



...
You're saying that the position of the mouse cradle may be the cause of
keeping Vista from sleeping, and preventing the screen saver from activating?
No offense, but that just sounds a bit silly. It's not as if the cradle
causing some sort of radio interference that is keeping the computer awake...

The computer will sleep as well as activate the screen saver only when the
mouse is off the cradle (not charging). This charging state, which is
acknowledged by the Logitech SetPoint software, is somehow preventing Vista
from sleeping. Logitech has assumed this to be the main issue, as when I
uninstall Setpoint and drivers completely, the problem stops. Unfortunately,
I use features of this software, and Logitech has not offered a workaround.

I hoped that by turning off the "allow this device to wake the computer" on
the mouse settings, that it would fix it - and like I said, this setting had
no effect - as if it was ignored completely. Basically, I am forced to keep
the mouse off the cradle if I want my computer to sleep - and if I need to
charge my mouse, my computer cannot sleep at all.

-Ryan
 
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