the message could not be deleted

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I am using windows mail with windows ista basic. I cannot delete or move some
messages from inbox as well as frpom deleted items.

Pleasde, help olving my issue.
zubair
 
garbea01 said:
i have a message in my inbox which i can neither delete or move.i know there
is no problem with the message because i know its fom a reliable source(EBAY).
 
Such problems are often due to the message being corrupted by interference
from an antivirus program. What if any antivirus programs do you have, and
have you ever had a Norton or McAfee antivirus program on that computer,
even a trial version?

For a temporary fix, download and install this hotfix, with Windows Mail not
running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. The Vista SP1 update includes this hotfix and more, but takes
hours longer to install.
 
Hi would it make any difference if its in the Out box I have a message it
looks like I tried to create and did not send now stays in Outbox and I
cannot delete it and when screen downloades I get a prompt box that asks me
to send my outbox messages. Thanks K
 
That usually blocks all the outgoing mail after the undeletable message.
For a temporary fix, download and install this hotfix, with Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes hours
longer to install.

Such problems are usually due to interference from an antivirus
program. What if any antivirus programs do you have, and have
you ever had a Norton or McAfee antivirus program on that
computer?

Also, check your list of installed programs. If it includes either
SMS Desktop or Google Toolbar, uninstall them. Web sites
that let you do a Google search are not a problem.
 
garbea01 said:
i have a message in my inbox which i can neither delete or move.i know there
is no problem with the message because i know its fom a reliable source(EBAY).
 
garbea01 said:
i have a message in my inbox which i can neither delete or move.i know there
is no problem with the message because i know its fom a reliable source(EBAY).
 
Wow, you are quoting some very old posts! Try reading the newer posts first.
This is a fast moving tech world where last week's fixes may no longer work.

If any messages won't move or can't be deleted, apply this Microsoft fix:

http://support.microsoft.com/kb/941090

Although that article only mentions Outbox, it works for all mail folders.
 
garbea01 said:
i have a message in my inbox which i can neither delete or move.i know there
is no problem with the message because i know its fom a reliable source(EBAY).
 
ya,some msg are in outbox & not being deleted.thus disturbing other mails to
send.do able to understand the reason. pl help.
 
Thanks Frank worked a treat. Why does this happen though as, it was from a
normally reliable source?
Thanks
Stesal
 
Gosh. A little bit late with your thank you answer Stesal . Your original post was
made 2 yrs ago and that is when the Late Frank Saunders answered you
 
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