Sleep Problems/Blue Screens - I'm SO frustrated! Please help!

  • Thread starter Thread starter Kcpirana
  • Start date Start date
Rick Rogers said:
Then it would be under warranty and the manufacturer should be contacted.
A stop error can be a sign of damaged/faulty hardware, and this would not
be resolvable by the end user. On a system under warranty, you should not
even be messing with it, this is why warranties exist.
Click to expand...

I agree that the OP should exercise his warranty - if only for less hassle.

However, he can tinker with his hardware and/or software configuration quite
happily without jeopardising his warranty rights. A PC is not a closed box,
and it designed to be both modular and user-configured.

The OEM might grumble but the have little legal redress. However, to aid his
OEM in fixing the issue, it's obviously simpler if he returns the unit under
RMA without any tinkering.
 
Well, I wasn't really referring to whether or not messing with it would
jeopardize the warranty. I was stating that no one should even have to
bother with doing the troubleshooting on a new system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
I also bought the exact same model toshiba satellite A205-S4577 i got mine
from best buy in april 07 i havnt had too many problems with mine i have
started getting teh blue screen error message after its been in sleep or
hibernation and i go to turn it back on. and were my ether cable goes the
part that locks it in broke but it still works i did awhile back i had a few
problems with the typing some letters not showing up but that quit. Did you
ever figure out ur problems?
 
New Toshiba PCs often come with a program with SMS in its name already
installed, even though this program often causes problems in Windows Mail.
Check if you have any such program installed, and if so, give us its full
name.

Also check if you have the Google Toolbar program installed, even though
it also causes problems in Windows Mail. If you do, uninstall it.

Some antivirus programs also cause problems in Windows Mail, although
seldom immediately. What if any antivirus programs do you have, and did
the PC come with a Norton or McAfee antivirus program installed?

Sleep problems are often due to not having the latest updates. If there's a
Toshiba updates web site for that model of PC, go there and catch up on
the available updates. Then click on the orb in the lower left corner of
your desktop, then Windows Update, and catch up on the available updates
there. You might also check if Lexmark has an updates web site for that
printer, and if so, catch up on updates there.
 
To Joe,

I have to thank you beyond words for your post here. I bought an HP
Pavilion 9000 series notebook from Best Buy back in June and it worked
wonderfully until about mid July when I had my first blue screen
(0X0000009f). After about five BSODs, I took it to Geek Squad and they
didn't know what was causing it or what to tell me. I have struggled with
this for MONTHS. It wasn't until last night, and 15 BSODs later, that I
finally got this post on a Yahoo search. I did just as you said and found
the driver that was causing all of the BSODs. It is a driver related to my
built in webcam and unfortunatly the update that Microsoft released for PCT -
Streaming Media and Broadcast - Simplo Webcam in July is the cause. My first
BSOD occurred 3 days after this installation, so I just want to warn everyone
that this is a horrible possibility associated with that update and I do NOT
recommend it. I'm going to try rolling back my driver in hopes of undoing
this change that I did way back in July.

Again, thank you Joe. You don't know how crazy this has driven me over the
past few months and your post help me accomplish something in 4 hours that I
have been working on for months.

Hoping the rollback will work,
Brittany
 
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