That too but they lacked the depth for real business consulting services,
No, the bigh probem was that they were taken over by the uber-arrogant
know-nothings. Some (DEC) internals blamed it on hiring a pile of
ex-beamers when the Cambridge Scientific Center and the "Burlington Mall"
(I think that was the one) closed. I just blame it on total incompetence.
Story (it's been long enough for the guilty to fined new identities): We
had a VAX 11/780 on our test floor (albeit with Fairchild clothes on it -
part of the contract). DEC *refused* to service it on our floor. They
*refused* to accept a PO to replace a failed disk drive. It went to VPs
of all companies concerned and the only resulution was to take out a
service contract with Fairchild, which turned around and took out a SC
with DEC (with a >20% adder). Any issues had to be reported to Fairchild,
who than had to call in DEC. *NUTZ!* We would have had no problem
sellign DEC hardware, and would have gladly serviced it. Money is money,
ya' know.
which is where YKW scores - at one time they probably had more talent
than even they needed... enough to swarm over any problem anybody had;
if they couldn't solve it it was err, intractable. At that end of the
business, the "client" only comes to the "consultant" with the "dirty"
problems where he's stumped - that takes real depth of knowledge &
talent to handle. DEC/Digital never had it in-house - same for CDC,
Univac, Burroughs and all the other used-to-bes.
Well, there is the little ATC "problem". Not even the biggies do
everythign right. Some problems really are intractable, particularly
those that grow without bound during the implementation phase.
To tell the truth I think AMD might be better off without him - devalue
their product by selling it off for nickels & dimes.
Oh, I've felt that way for a few years. Who needs to deal with an ego
like that? There are real customers out there; pnes who still believe
that main street is two-way.