DH said:
Thanks in advance.
I service small businesses(2 -30 computers) in my town. My services include
troubleshooting, consulting and fixing their
network,computers,printers...... So often I am asked to purchase computers
for the companies. They always balk about the extra ~$200US/computer for MS
Office. Is Openoffice's products a viable alternative? Is this question
addressed in any pages? Have others with a similar businesses considered
this option? I am especially concerned with the learning curve with their
product. It doesn't take much time to justify 200 bucks.
Again Thanks,
Dave H.
Dave - I do Helpdesk in a mixed environment of OOo and MS. I have
occasionally seen problems where an MS doc looks a little funny when
opened in OOo. It usually takes about 15 min to fix. I've recorded a
few macros to achieve this where the work is repetitive. I have NEVER
had a situation where an OOo file was saved in MS format, and MS failed
to open it correctly.
There is one known issue that OOo can do nothing about: MS files that
are password protected cannot be opened in OOo. The author must remove
the password before the OOo person can open it. (as such we zip the
files instead and password the zips).
A more detailed report exists on my web site.
www.jhoodsoft.org.
Issues not mentioned there:
Weaknesses of OOo compared to MS.
MSWord, Excel, PowerPoint macro language is incompatible. MS macros
are disabled when opening in OOo and do not re-enable when saved to MS.
OOo has no "copy format/paste format" function natively (it IS available
as an add-on).
No Access equivalent, no Outlook equivalent (Mozilla ThunderBird and
Sunbird calendar work nicely though).
First part of the learning curve is high, esp. dealing with users who
are ingrained to MS. There are still a few people who "don't like it"
but hey, can't please everyone. OOo makes the user do some things
manually that MS has a wizard for, a trade-off. Manual operation means
more control of output, but I mention it because some users noticed it.
Interface is plain plain plain!
Strengths of OOo.
Better tech support. OOo users group is likely to have the people who
actually designed/built OOo answering your question. When was he last
time you got that with MS. And no per incident support charges.
File sizes are smaller. It's compressed XML and style sheets. You can
open with a zip util.
More logical layout of menus.
Better control of templates and style sheets- easier to create.
Macros are more reliable.
"Auto-pilot" feature works like wizards.
Better mail-merge and datasource interfacing.
More reliable forms support.
HTML export contains no proprietary coding.
Obviously, lower TCO.
It has it's fans. There are people who have started with OOo and will
not go back to MS.
John Hood
Web Site
www.jhoodsoft.org
"The best home and business free software, no ads, no time limits, no
fluff."
"No kidding."