Help!
I need your help. Rather desperately.
I know virtually NOTHING about computers except how to use one for everyday word-processing, etc. My ex was the techie in the house. This same ex bought me an i-Buddie 4 almost 3 years ago and this past weekend it completely died. And I thankfully stumbled upon this site.
I have been reading through some of the previous messages and it seems that my desknote is/was afflicted with some of the same problems other users have had. The power adapter had been getting increasingly VERY hot, and now seems like it has 'melted' into the port; I can't remove it and don't want to force it. This past weekend, it all of a sudden shut down and started rebooting over and over. I shut it off and tried again the next day. It did the same thing, rebooting on its own, then it simply shut down. Now I can't even turn it on. I have taken it to several repair spots in town and no one has a clue what to do with it, nor have they ever heard tell of a 'desknote', etc.
It is still under warranty but I have no idea where to send it to get it fixed. I am no longer in contact with my ex and I have no idea where he bought it. Virtually no paperwork came with the thing so I am at a loss as to who to contact next. After reading what you have all said about ECS, I am not very optimistic about sending it to them. David Cai sounds like a magician, but I do not want to pay for repairs that should be covered under warranty.
Any advice??
I need your help. Rather desperately.
I know virtually NOTHING about computers except how to use one for everyday word-processing, etc. My ex was the techie in the house. This same ex bought me an i-Buddie 4 almost 3 years ago and this past weekend it completely died. And I thankfully stumbled upon this site.
I have been reading through some of the previous messages and it seems that my desknote is/was afflicted with some of the same problems other users have had. The power adapter had been getting increasingly VERY hot, and now seems like it has 'melted' into the port; I can't remove it and don't want to force it. This past weekend, it all of a sudden shut down and started rebooting over and over. I shut it off and tried again the next day. It did the same thing, rebooting on its own, then it simply shut down. Now I can't even turn it on. I have taken it to several repair spots in town and no one has a clue what to do with it, nor have they ever heard tell of a 'desknote', etc.
It is still under warranty but I have no idea where to send it to get it fixed. I am no longer in contact with my ex and I have no idea where he bought it. Virtually no paperwork came with the thing so I am at a loss as to who to contact next. After reading what you have all said about ECS, I am not very optimistic about sending it to them. David Cai sounds like a magician, but I do not want to pay for repairs that should be covered under warranty.
Any advice??