digisol said:
Read it (especially the last line) and weep.
Warranty Exclusions
This Warranty will not apply if during the warranty period:
A Product's serial number or any rating label is removed or changed in
any way;
A Product is repaired other than by a Service Agent;
You use a Product contrary to any technical or operating environment
guidelines recommended in its user guide or manual;
A part in your Product, (including without limitation the waste pads),
reaches the end of its service life;
A Product's malfunction or failure results from:
deliberate or accidental damage;
neglect or modification;
incorrect voltage or a power surge; or
your use of any non-genuine consumables, software, parts, accessories
or interfacing.
OUCH !
Wrong! The Epson warranty will not cover "damage caused by non-oem
products". The key wording here is ..."damaged caused by"....
If you're stupid enough to let some low level phone jerk buffalo you in
to believing that the non-oem ink you used damaged your Epson printer,
then you deserve what you got.
I've used Epson printers for over 10 yrs now and have sent three of them
back under warranty, with non-oem carts still in them. Only once did I
have a phone hack try to blow by me the "non-oem" corp bullshit line. My
answer was,â€according to your written warranty, you must prove that the
non-oem product I used caused the damageâ€. Are you willing to dothat?
If yes then you must send me the independent lab report that verifies
that my use of non-oem ink caused the damage so my lawyer can review it,
ok? You must also make the printer available should my lawyer want to
have another lab test it to verify your results.
The phone hack said…â€hold on a min pleaseâ€â€¦after a short time he
returned and said…"uhhh...we’ll send you a referb model".No problem.
The warranty is written to scare unknowing people...like you. The major
printer companies don’t ever want to go to court having to prove non-oem
ink damages their printers. Because they already know it doesn’t.They
know you don’t have to be a ****in rocket scientist to correctly
formulate ink. It’s only water and dye/pigment for pete’ssake! Hello!
It’s been around for thousands of years!
More importantly, the major printers manufacturers out source their ink
manufacturing. It’s called “contract manufacturingâ€. They also know
these ink factories sell their surplus ink in bulk, to other ink
suppliers, relabeled of course.
Wise up, oem is a game of very high profits that pays for top exec’s
huge salaries and benefits out of your pocket
But not out of my pocket!
Frank