.doc attachments

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Thx for the reaction,

Yesterday I tried to repair Word : no change

I think I found the origin of the problem, but I'm still not sure
because I can't get it right until now.

The steps I did until now :
1. In my administrator account evrything works fine. I realized that
the only difference between my admin account and the others is that
for the other accounts I changed the location of the My Documents map
to a partition on my harddisk other than the C:\ drive.

2. I created a new account, where I didn't change this location and it
seems to work fine, until now, windows mail does recognizes the DOC
attament and opens correctly with winword.

3. I tried to restore the original location of the map My Documents
for the other accounts to the normal place by clicking "restore
default location". The My Documents map is now back on C:\users
\accountname. However this didn't resolve the problem, i'm still not
able to open directly the attachment.

Have you any suggestions?
Thx

Carl

Ramesh, MS-MVP schreef:
 
Carl,

Thanks for the observation. Will try to replicate the problem later.

Meantime, can you check if the problem is resolved by starting Windows Mail elevated (Right-click and choose "Run as Administrator")?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Thx for the reaction,

Yesterday I tried to repair Word : no change

I think I found the origin of the problem, but I'm still not sure
because I can't get it right until now.

The steps I did until now :
1. In my administrator account evrything works fine. I realized that
the only difference between my admin account and the others is that
for the other accounts I changed the location of the My Documents map
to a partition on my harddisk other than the C:\ drive.

2. I created a new account, where I didn't change this location and it
seems to work fine, until now, windows mail does recognizes the DOC
attament and opens correctly with winword.

3. I tried to restore the original location of the map My Documents
for the other accounts to the normal place by clicking "restore
default location". The My Documents map is now back on C:\users
\accountname. However this didn't resolve the problem, i'm still not
able to open directly the attachment.

Have you any suggestions?
Thx

Carl

Ramesh, MS-MVP schreef:
The .DOC file association appears correct, Carl. Don't know why you receive that error. Perhaps repairing Word would help?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hi,

I have a similar problem and I tried all the proposed solutions even
the DocFix tool :
- DocFix tool 1.1 is giving me all the time the same warning that it
needs administrative rights, even when I run the program as an
administrator. I'm using the dutch version of Vista Premium
- The Office version I'm using is Office 2000, everything works fine,
except for teh windows mail, where i'm not able to open the doc
attachments directly.
Could you please help me ?
Thx a lot

Carl

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File association information for [.DOC] file type
Generated by FileExtInfo v2.0 on 5/10/2007 22:17:25

FileExtInfo © 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


[HKEY_CLASSES_ROOT\.DOC]
"Content Type"="application/msword"
@="Word.Document.8"

[HKEY_CLASSES_ROOT\.DOC\PersistentHandler]
@="{98de59a0-d175-11cd-a7bd-00006b827d94}"

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8]

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8\ShellNew]
"FileName"="winword8.doc"
Click to expand...
 
Ramesh,

Tried run as administrator, works allright, but doesn't open the
mailbox of the account with restricted rights, instead it opens the
administrator's windows mail with the administrator's accounts. As I
mentioned earlier logged in as an administrator the opening of the
attachments works just fine, so in this case everything works fine
too.

Meanwhile I found a workaround for my problem that's allright for my
situation.
1. I created a new account
2. left the "my documents" of this account in his original place
3. Copied all the data from my "problem account" to this new account
(=complete copy of "my documents").
Result : Windows mail works correct in this new account
4. I deleted the "problem account" and I have now a copy of windows
mail which copes with the .doc, .xls attachments as foreseen.

I renamed the new account to the name I gave originally to the
"problem account"

The only inconvenience is that the directory for this new account I've
created has a different name than the account itself. I tried to
change the name of this directory (c:/user/test) to (c:/user/carl) but
then my account won't open properly, so i restored the name given by
the system.
Everything works fine until now.
Thx a lot for the help !
If you need more information to replicate the problem you can always
contact me.
Regards,

Carl

Carl,

Thanks for the observation. Will try to replicate the problem later.

Meantime, can you check if the problem is resolved by startingWindowsMailelevated (Right-click and choose "Run as Administrator")?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [WindowsShell/User]Windows® Troubleshootinghttp://www.winhelponline.com


Thx for the reaction,

Yesterday I tried to repairWord: no change

I think I found the origin of the problem, but I'm still not sure
because I can't get it right until now.

The steps I did until now :
1. In my administrator account evrything works fine. I realized that
the only difference between my admin account and the others is that
for the other accounts I changed the location of the My Documents map
to a partition on my harddisk other than the C:\ drive.

2. I created a new account, where I didn't change this location and it
seems to work fine, until now,windowsmaildoes recognizes the DOC
attament and opens correctly with winword.

3. I tried to restore the original location of the map My Documents
for the other accounts to the normal place by clicking "restore
default location". The My Documents map is now back on C:\users
\accountname. However this didn't resolve the problem, i'm still not
able to open directly the attachment.

Have you any suggestions?
Thx

Carl

Ramesh, MS-MVP schreef:
The .DOC file association appears correct, Carl. Don't know why you receive that error. Perhaps repairingWordwould help?
Ramesh Srinivasan, Microsoft MVP [WindowsShell/User]
Windows® Troubleshootinghttp://www.winhelponline.com
Click to expand...
Hi,
Click to expand...
I have a similar problem and I tried all the proposed solutions even
the DocFix tool :
- DocFix tool 1.1 is giving me all the time the same warning that it
needs administrative rights, even when I run the program as an
administrator. I'm using the dutch version ofVistaPremium
- The Office version I'm using is Office 2000, everything works fine,
except for tehwindowsmail, where i'm not able to open the doc
attachmentsdirectly.
Could you please help me ?
Thx a lot
Carl
Click to expand...

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File association information for [.DOC] file type
Generated by FileExtInfo v2.0 on 5/10/2007 22:17:25
Click to expand...
FileExtInfo © 2005-2007 Ramesh Srinivasan.
Homepage:http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Click to expand...
[HKEY_CLASSES_ROOT\.DOC]
"Content Type"="application/msword"
@="Word.Document.8"
[HKEY_CLASSES_ROOT\.DOC\PersistentHandler]
@="{98de59a0-d175-11cd-a7bd-00006b827d94}"
Click to expand...
[HKEY_CLASSES_ROOT\.DOC\Word.Document.8]
Click to expand...

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8\ShellNew]
"FileName"="winword8.doc"
Click to expand...
Click to expand...
 
Thanks for the update, Carl. Noted this thing down, and shall mail you if I need more details.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Ramesh,

Tried run as administrator, works allright, but doesn't open the
mailbox of the account with restricted rights, instead it opens the
administrator's windows mail with the administrator's accounts. As I
mentioned earlier logged in as an administrator the opening of the
attachments works just fine, so in this case everything works fine
too.

Meanwhile I found a workaround for my problem that's allright for my
situation.
1. I created a new account
2. left the "my documents" of this account in his original place
3. Copied all the data from my "problem account" to this new account
(=complete copy of "my documents").
Result : Windows mail works correct in this new account
4. I deleted the "problem account" and I have now a copy of windows
mail which copes with the .doc, .xls attachments as foreseen.

I renamed the new account to the name I gave originally to the
"problem account"

The only inconvenience is that the directory for this new account I've
created has a different name than the account itself. I tried to
change the name of this directory (c:/user/test) to (c:/user/carl) but
then my account won't open properly, so i restored the name given by
the system.
Everything works fine until now.
Thx a lot for the help !
If you need more information to replicate the problem you can always
contact me.
Regards,

Carl
 
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