.doc attachments

Guest · Mar 22, 2007

I have an error message when opening a .doc file attachment, it reads;
this file does not have a program associated with it for performing this
action. Create an association in the set associations control panel.

i have set the association to open all .doc files with office word 2007, but
the error's still there!!!! any ideas??

Ramesh, MS-MVP · Mar 23, 2007

Hi Chrissy,

Are you able to save the attachment to the hard disk, and then open it? If that works, but you're unable to open the attachment directly from Windows Mail, try this:

Download FileExtInfo.zip from here:
http://windowsxp.mvps.org/fileextinfo.htm

Unzip the utility and extract the files to Desktop.
Right-click "FileExtInfo.exe" and choose "Run as Administrator"
Select .DOC file type from the list and generate a file association report.
Post the contents here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
WindowsÂ® Troubleshooting http://www.winhelponline.com

I have an error message when opening a .doc file attachment, it reads;
this file does not have a program associated with it for performing this
action. Create an association in the set associations control panel.

i have set the association to open all .doc files with office word 2007, but
the error's still there!!!! any ideas??

Guest · Apr 18, 2007

Same problem for me.

This is the error report I got:

File association information for [.DOC] file type
Generated by FileExtInfo v2.0 on 18/04/2007 12:41:30 PM

FileExtInfo Â© 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[HKEY_CLASSES_ROOT\.DOC]
@="doc_auto_file"
"Content Type"="application/msword"

[HKEY_CLASSES_ROOT\.DOC\PersistentHandler]
@="{98de59a0-d175-11cd-a7bd-00006b827d94}"

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8]

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8\ShellNew]
"FileName"="winword8.doc"

[HKEY_CLASSES_ROOT\doc_auto_file]
@=""

[HKEY_CLASSES_ROOT\doc_auto_file\shell]

[HKEY_CLASSES_ROOT\doc_auto_file\shell\open]

[HKEY_CLASSES_ROOT\doc_auto_file\shell\open\command
@=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\
00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,\
4e,00,54,00,5c,00,41,00,63,00,63,00,65,00,73,00,73,00,6f,00,72,00,69,00,65,\
00,73,00,5c,00,57,00,4f,00,52,00,44,00,50,00,41,00,44,00,2e,00,45,00,58,00,\
45,00,22,00,20,00,22,00,25,00,31,00,22,00,00,00

[HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC
"ExtendedTileInfo"="prop:System.ItemType;System.Size;System.DateModified;System.Author;System.OfflineAvailability
"FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Keywords;System.Category;System.Comment;System.PropGroup.Origin;System.Author;System.Document.LastAuthor;System.Document.RevisionNumber;System.Document.Version;System.ApplicationName;System.Company;System.Document.Manager;System.Document.DateCreated;System.Document.DateSaved;System.Document.DatePrinted;System.Document.TotalEditingTime;System.PropGroup.Content;System.ContentStatus;System.ContentType;System.Document.PageCount;System.Document.WordCount;System.Document.CharacterCount;System.Document.LineCount;System.Document.ParagraphCount;System.Document.Template;System.Document.Scale;System.Document.LinksDirty;System.Language;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName
"InfoTip"="prop:System.ItemType;System.Size;System.DateModified;System.Document.PageCount"
"PerceivedType"="document
"PreviewDetails"="prop:*System.DateModified;System.Author;System.Keywords;*System.Size;System.Title;System.Comment;System.Category;*System.Document.PageCount;System.ContentStatus;System.ContentType;*System.OfflineAvailability;*System.OfflineStatus;System.Subject;*System.DateCreated;*System.SharedWith"
"ThumbnailCutoff"=dword:00000000

Ramesh, MS-MVP · Apr 19, 2007

Hi Susan,

And the problem is? Please post a detailed description of the problem, the exact error message verbatim and also indicate the version of Office installed in your system.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
WindowsÂ® Troubleshooting http://www.winhelponline.com

Same problem for me.

This is the error report I got:

File association information for [.DOC] file type
Generated by FileExtInfo v2.0 on 18/04/2007 12:41:30 PM

FileExtInfo Â© 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[HKEY_CLASSES_ROOT\.DOC]
@="doc_auto_file"
"Content Type"="application/msword"

[HKEY_CLASSES_ROOT\.DOC\PersistentHandler]
@="{98de59a0-d175-11cd-a7bd-00006b827d94}"

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8]

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8\ShellNew]
"FileName"="winword8.doc"

[HKEY_CLASSES_ROOT\doc_auto_file]
@=""

[HKEY_CLASSES_ROOT\doc_auto_file\shell]

[HKEY_CLASSES_ROOT\doc_auto_file\shell\open]

[HKEY_CLASSES_ROOT\doc_auto_file\shell\open\command]
@=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\
00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,\
4e,00,54,00,5c,00,41,00,63,00,63,00,65,00,73,00,73,00,6f,00,72,00,69,00,65,\
00,73,00,5c,00,57,00,4f,00,52,00,44,00,50,00,41,00,44,00,2e,00,45,00,58,00,\
45,00,22,00,20,00,22,00,25,00,31,00,22,00,00,00

Guest · Apr 19, 2007

My problem is that I can not open .doc attachments in Windows Mail (I
previously could). I get the same error message that Chrissy wrote - that I
do not have an application for performing the action to Set Associations in
the Control Panel, which I have done.

Guest · Apr 19, 2007

i am using windows Share point service 3.0, When i am editing some .xls data
from firefox browser it is giviing error " 'Edit document' require a windows
sharepoint service compatible application and microsoft Internet Explorer 6.0
or Greater.

Kindly suggest what i need to do. I am giving FILEEXTINFO report for .XLS
file for my system.

FileExtInfo utility generates a complete file association report for the
file type you choose in the list box. This report can be xtremely helpful
when troubleshooting file type associations and related problems.

========================================================================
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File association information for [.XLS] file type
Generated by FileExtInfo v2.0 on 4/19/2007 7:23:04 PM

FileExtInfo Â© 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[HKEY_CLASSES_ROOT\.XLS]
"Content Type"="application/vnd.ms-excel"
@="Excel.Sheet.8"

[HKEY_CLASSES_ROOT\.XLS\Excel.Sheet.8]

[HKEY_CLASSES_ROOT\.XLS\Excel.Sheet.8\ShellNew]

[HKEY_CLASSES_ROOT\.XLS\PersistentHandler]
@="{98de59a0-d175-11cd-a7bd-00006b827d94}"

[HKEY_CLASSES_ROOT\.XLS\shellex]

[HKEY_CLASSES_ROOT\.XLS\shellex\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@="{00020827-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Excel.Sheet.8]
@="Microsoft Office Excel 97-2003 Worksheet"
"BrowserFlags"=dword:00000008
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\Excel.Sheet.8\CLSID]
@="{00020820-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\DefaultIcon]
@="C:\\WINDOWS\\Installer\\{90120000-0030-0000-0000-0000000FF1CE}\\xlicons.exe,28"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\DocObject]
@="16"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\Insertable]

[HKEY_CLASSES_ROOT\Excel.Sheet.8\protocol]

[HKEY_CLASSES_ROOT\Excel.Sheet.8\protocol\StdFileEditing]

[HKEY_CLASSES_ROOT\Excel.Sheet.8\protocol\StdFileEditing\server]
@="C:\\PROGRA~1\\MICROS~1\\Office12\\EXCEL.EXE"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\protocol\StdFileEditing\SetDataFormats]
@="NotesDocInfo"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\protocol\StdFileEditing\verb]

[HKEY_CLASSES_ROOT\Excel.Sheet.8\protocol\StdFileEditing\verb\0]
@="&Edit"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\protocol\StdFileEditing\verb\1]
@="&Open"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell]
@="Open"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\New]
@="&New"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\New\command]
@="\"C:\\Program Files\\Microsoft Office\\Office12\\EXCEL.EXE\" /e /n"
"command"=hex(7):76,00,55,00,70,00,41,00,56,00,58,00,21,00,21,00,21,00,21,00,\
21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,45,00,58,00,43,\
00,45,00,4c,00,46,00,69,00,6c,00,65,00,73,00,3e,00,74,00,57,00,7b,00,7e,00,\
24,00,34,00,51,00,5d,00,63,00,40,00,49,00,49,00,3d,00,6c,00,32,00,78,00,61,\
00,54,00,4f,00,35,00,20,00,2f,00,65,00,20,00,2f,00,6e,00,00,00,00,00

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\New\ddeexec]
@="[new(\"%1\")]"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\New\ddeexec\application]
@="Excel"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\New\ddeexec\topic]
@="system"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open]
@="&Open"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open\command]
@="\"C:\\Program Files\\Microsoft Office\\Office12\\EXCEL.EXE\" /e"
"command"=hex(7):76,00,55,00,70,00,41,00,56,00,58,00,21,00,21,00,21,00,21,00,\
21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,45,00,58,00,43,\
00,45,00,4c,00,46,00,69,00,6c,00,65,00,73,00,3e,00,74,00,57,00,7b,00,7e,00,\
24,00,34,00,51,00,5d,00,63,00,40,00,49,00,49,00,3d,00,6c,00,32,00,78,00,61,\
00,54,00,4f,00,35,00,20,00,2f,00,65,00,00,00,00,00

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open\ddeexec]
@="[open(\"%1\")]"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open\ddeexec\application]
@="Excel"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open\ddeexec\topic]
@="system"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\OpenAsReadOnly]
@="Open as Read-Only"
"Extended"=""

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\OpenAsReadOnly\command]
@="\"C:\\Program Files\\Microsoft Office\\Office12\\EXCEL.EXE\" /h /e"
"command"=hex(7):76,00,55,00,70,00,41,00,56,00,58,00,21,00,21,00,21,00,21,00,\
21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,45,00,58,00,43,\
00,45,00,4c,00,46,00,69,00,6c,00,65,00,73,00,3e,00,74,00,57,00,7b,00,7e,00,\
24,00,34,00,51,00,5d,00,63,00,40,00,49,00,49,00,3d,00,6c,00,32,00,78,00,61,\
00,54,00,4f,00,35,00,20,00,2f,00,68,00,20,00,2f,00,65,00,00,00,00,00

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\OpenAsReadOnly\ddeexec]
@="[open(\"%1\",,,,,,,,,,,,,,1,,1)]"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\OpenAsReadOnly\ddeexec\application]
@="Excel"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\OpenAsReadOnly\ddeexec\topic]
@="system"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Print]
@="&Print"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Print\command]
@="\"C:\\Program Files\\Microsoft Office\\Office12\\EXCEL.EXE\" /e"
"command"=hex(7):76,00,55,00,70,00,41,00,56,00,58,00,21,00,21,00,21,00,21,00,\
21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,45,00,58,00,43,\
00,45,00,4c,00,46,00,69,00,6c,00,65,00,73,00,3e,00,74,00,57,00,7b,00,7e,00,\
24,00,34,00,51,00,5d,00,63,00,40,00,49,00,49,00,3d,00,6c,00,32,00,78,00,61,\
00,54,00,4f,00,35,00,20,00,2f,00,65,00,00,00,00,00

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Print\ddeexec]
@="[open(\"%1\")][print()][close()]"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Print\ddeexec\application]
@="Excel"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Print\ddeexec\ifexec]
@="[open(\"%1\")][print()][quit()]"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Print\ddeexec\topic]
@="system"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Printto]

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Printto\command]
@="\"C:\\Program Files\\Microsoft Office\\Office12\\EXCEL.EXE\" /e"
"command"=hex(7):76,00,55,00,70,00,41,00,56,00,58,00,21,00,21,00,21,00,21,00,\
21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,45,00,58,00,43,\
00,45,00,4c,00,46,00,69,00,6c,00,65,00,73,00,3e,00,74,00,57,00,7b,00,7e,00,\
24,00,34,00,51,00,5d,00,63,00,40,00,49,00,49,00,3d,00,6c,00,32,00,78,00,61,\
00,54,00,4f,00,35,00,20,00,2f,00,65,00,00,00,00,00

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Printto\ddeexec]
@="[open(\"%1\")][print(1,,,,,,,,,,,2,\"%2\")][close()]"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Printto\ddeexec\application]
@="Excel"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Printto\ddeexec\ifexec]
@="[open(\"%1\")][print(1,,,,,,,,,,,2,\"%2\")][quit()]"

[HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Printto\ddeexec\topic]
@="system"

[HKEY_CLASSES_ROOT\SystemFileAssociations\.XLS]

[HKEY_CLASSES_ROOT\SystemFileAssociations\.XLS\shellex]

[HKEY_CLASSES_ROOT\SystemFileAssociations\.XLS\shellex\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}]
@="{9DBD2C50-62AD-11d0-B806-00C04FD706EC}"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.XLS]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.XLS\OpenWithList]
"a"="EXCEL.EXE"
"MRUList"="ab"
"b"="IEXPLORE.EXE"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.XLS\OpenWithProgids]
"Excel.Sheet.8"=hex(0):

=========================================================================================================

Regardsâ€¦
- Rahul Janghel.

Ramesh, MS-MVP · Apr 19, 2007

And the Office version is?

Try this:

Click Start, type regedit.exe and press ENTER
Navigate to:

HKEY_CLASSES_ROOT\.DOC

Double-click (default) and set its value data as "Word.Document.8" without quotes.

Close Regedit.exe

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
WindowsÂ® Troubleshooting http://www.winhelponline.com

My problem is that I can not open .doc attachments in Windows Mail (I
previously could). I get the same error message that Chrissy wrote - that I
do not have an application for performing the action to Set Associations in
the Control Panel, which I have done.

Gary VanderMolen · Apr 19, 2007

You would probably get more responses by posting this issue in
an Office newsgroup.

Gary VanderMolen

Guest · Apr 19, 2007

Thanks for the response. Version is MS Office 2003. I tried the suggestion
provided and still no luck.
???

Susan

Ramesh, MS-MVP · Apr 20, 2007

Susan,

Now that the value is changed. Can you post a new report? So far I've been unable to repro the problem in my system here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
WindowsÂ® Troubleshooting http://www.winhelponline.com

Thanks for the response. Version is MS Office 2003. I tried the suggestion
provided and still no luck.
???

Susan

Guest · Apr 20, 2007

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File association information for [.DOC] file type
Generated by FileExtInfo v2.0 on 20/04/2007 5:38:09 PM

FileExtInfo Â© 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[HKEY_CLASSES_ROOT\.DOC]
@="Word.Document.8"
"Content Type"="application/msword"

[HKEY_CLASSES_ROOT\.DOC\PersistentHandler]
@="{98de59a0-d175-11cd-a7bd-00006b827d94}"

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8]

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8\ShellNew]
"FileName"="winword8.doc"

[HKEY_CLASSES_ROOT\Word.Document.8]
@="Microsoft Word Document"
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\Word.Document.8\AppRegistry]
@="\\Software\\Microsoft\\Office\\10.0\\Word"

[HKEY_CLASSES_ROOT\Word.Document.8\CLSID]
@="{00020906-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Word.Document.8\DefaultIcon]
@="C:\\Windows\\Installer\\{90110409-6000-11D3-8CFE-0150048383C9}\\wordicon.exe,1"

[HKEY_CLASSES_ROOT\Word.Document.8\DocObject]
@=""

[HKEY_CLASSES_ROOT\Word.Document.8\HTML Handler]
@="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\msohtmed.exe\" %1"

[HKEY_CLASSES_ROOT\Word.Document.8\HTML Handler\Icon]
".mht"=".docmhtml"
".mhtml"=".docmhtml"
".html"=".dochtml"
".htm"=".dochtml"
@=".dochtml"

[HKEY_CLASSES_ROOT\Word.Document.8\HTML Handler\shell]

[HKEY_CLASSES_ROOT\Word.Document.8\HTML Handler\shell\edit]

[HKEY_CLASSES_ROOT\Word.Document.8\HTML Handler\shell\edit\command]
@="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\msohtmed.exe\" /o0 %1"

[HKEY_CLASSES_ROOT\Word.Document.8\HTML Handler\shell\PrintWithOptions]

[HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions\command]
@="\"C:\\PROGRA~1\\MICROS~2\\OFFICE11\\WINWORD.EXE\" /n"

[HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions\ddeexec]
@="[Dim dlg as
FilePrint][FileOpen(\"%1\")][t=IsDocumentDirty()][GetCurValues dlg][n =
Dialog dlg][if n = -1 then FilePrint dlg][SetDocumentDirty t][DocClose]"

[HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions\ddeexec\Application]
@="WinWord"

[HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions\ddeexec\ifexec]
@="[Dim dlg as FilePrint][FileOpen(\"%1\")][GetCurValues dlg][n = Dialog
dlg][if n = -1 then FilePrint dlg][FileExit 2]"

[HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions\ddeexec\Topic]
@="System"

[HKEY_CLASSES_ROOT\Word.Document.8\Insertable]
@=""

[HKEY_CLASSES_ROOT\Word.Document.8\protocol]
@=""

[HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing]
@=""

[HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing\RequestDataFormats]
@="NoteshNote,NotesDocAction"

[HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing\server]
@="C:\\PROGRA~1\\MICROS~2\\OFFICE11\\WINWORD.EXE"

[HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing\SetDataFormats]
@="NotesDocInfo"

[HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing\Verb]

[HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing\Verb\0]
@="Edit"

[HKEY_CLASSES_ROOT\Word.Document.8\shell]
@="Open"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Edit]
@="&Edit"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Edit\command]
@="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE\" /n /dde"
"command"=hex(7):27,00,5d,00,67,00,41,00,56,00,6e,00,2d,00,7d,00,66,00,28,00,\
5a,00,58,00,66,00,65,00,41,00,52,00,36,00,2e,00,6a,00,69,00,57,00,4f,00,52,\
00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,50,00,60,00,6f,00,73,00,2c,00,\
31,00,40,00,53,00,57,00,3d,00,50,00,37,00,76,00,36,00,47,00,50,00,6c,00,5d,\
00,58,00,68,00,20,00,2f,00,6e,00,20,00,2f,00,64,00,64,00,65,00,00,00,00,00

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Edit\ddeexec]
@="[REM _DDE_Direct][FileOpen(\"%1\")]"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Edit\ddeexec\Application]
@="WinWord"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Edit\ddeexec\Topic]
@="System"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\New]
@="&New"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\New\command]
@="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE\" /n /f /dde"
"command"=hex(7):27,00,5d,00,67,00,41,00,56,00,6e,00,2d,00,7d,00,66,00,28,00,\
5a,00,58,00,66,00,65,00,41,00,52,00,36,00,2e,00,6a,00,69,00,57,00,4f,00,52,\
00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,50,00,60,00,6f,00,73,00,2c,00,\
31,00,40,00,53,00,57,00,3d,00,50,00,37,00,76,00,36,00,47,00,50,00,6c,00,5d,\
00,58,00,68,00,20,00,2f,00,6e,00,20,00,2f,00,66,00,20,00,2f,00,64,00,64,00,\
65,00,00,00,00,00

[HKEY_CLASSES_ROOT\Word.Document.8\shell\New\ddeexec]
@="[REM _DDE_Direct][FileNew(\"%1\")]"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\New\ddeexec\Application]
@="WinWord"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\New\ddeexec\Topic]
@="System"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Open]
@="&Open"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\command]
@="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE\" /n /dde"
"command"=hex(7):27,00,5d,00,67,00,41,00,56,00,6e,00,2d,00,7d,00,66,00,28,00,\
5a,00,58,00,66,00,65,00,41,00,52,00,36,00,2e,00,6a,00,69,00,57,00,4f,00,52,\
00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,50,00,60,00,6f,00,73,00,2c,00,\
31,00,40,00,53,00,57,00,3d,00,50,00,37,00,76,00,36,00,47,00,50,00,6c,00,5d,\
00,58,00,68,00,20,00,2f,00,6e,00,20,00,2f,00,64,00,64,00,65,00,00,00,00,00

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\ddeexec]
@="[REM _DDE_Direct][FileOpen(\"%1\")]"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\ddeexec\Application]
@="WinWord"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\ddeexec\Topic]
@="System"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\OpenAsReadOnly]
@="Open as Read-Only"
"Extended"=""

[HKEY_CLASSES_ROOT\Word.Document.8\shell\OpenAsReadOnly\command]
@="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE\" /h /n /dde"
"command"=hex(7):27,00,5d,00,67,00,41,00,56,00,6e,00,2d,00,7d,00,66,00,28,00,\
5a,00,58,00,66,00,65,00,41,00,52,00,36,00,2e,00,6a,00,69,00,57,00,4f,00,52,\
00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,50,00,60,00,6f,00,73,00,2c,00,\
31,00,40,00,53,00,57,00,3d,00,50,00,37,00,76,00,36,00,47,00,50,00,6c,00,5d,\
00,58,00,68,00,20,00,2f,00,68,00,20,00,2f,00,6e,00,20,00,2f,00,64,00,64,00,\
65,00,00,00,00,00

[HKEY_CLASSES_ROOT\Word.Document.8\shell\OpenAsReadOnly\ddeexec]
@="[AppShow][REM _DDE_ReadWriteOnSave][FileOpen .Name=\"%1\",.Revert=0]"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\OpenAsReadOnly\ddeexec\Application]
@="WinWord"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\OpenAsReadOnly\ddeexec\Topic]
@="System"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Print]
@="&Print"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Print\command]
@="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE\" /x /n /dde"
"command"=hex(7):27,00,5d,00,67,00,41,00,56,00,6e,00,2d,00,7d,00,66,00,28,00,\
5a,00,58,00,66,00,65,00,41,00,52,00,36,00,2e,00,6a,00,69,00,57,00,4f,00,52,\
00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,50,00,60,00,6f,00,73,00,2c,00,\
31,00,40,00,53,00,57,00,3d,00,50,00,37,00,76,00,36,00,47,00,50,00,6c,00,5d,\
00,58,00,68,00,20,00,2f,00,78,00,20,00,2f,00,6e,00,20,00,2f,00,64,00,64,00,\
65,00,00,00,00,00

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Print\ddeexec]
@="[REM _DDE_Minimize][FileOpen(\"%1\")][t=IsDocumentDirty()][FilePrint
0][SetDocumentDirty t][DocClose]"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Print\ddeexec\Application]
@="WinWord"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Print\ddeexec\ifexec]
@="[FileOpen(\"%1\")][FilePrint 0][FileExit 2]"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Print\ddeexec\Topic]
@="System"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto]

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto\command]
@="\"C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.EXE\" /n /dde"
"command"=hex(7):27,00,5d,00,67,00,41,00,56,00,6e,00,2d,00,7d,00,66,00,28,00,\
5a,00,58,00,66,00,65,00,41,00,52,00,36,00,2e,00,6a,00,69,00,57,00,4f,00,52,\
00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,50,00,60,00,6f,00,73,00,2c,00,\
31,00,40,00,53,00,57,00,3d,00,50,00,37,00,76,00,36,00,47,00,50,00,6c,00,5d,\
00,58,00,68,00,20,00,2f,00,6e,00,20,00,2f,00,64,00,64,00,65,00,00,00,00,00

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto\ddeexec]
@="[REM _DDE_Minimize][FileOpen(\"%1\")][FilePrintSetup \"%2 on
p\",.DoNotSetAsSysDefault=1][FilePrint 0][DocClose 2][FilePrintSetup \"\"]"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto\ddeexec\Application]
@="WinWord"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto\ddeexec\ifexec]
@="[FileOpen(\"%1\")][FilePrintSetup \"%2 on
p\",.DoNotSetAsSysDefault=1][FilePrint 0][FileExit 2]"

[HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto\ddeexec\Topic]
@="System"

[HKEY_CLASSES_ROOT\Word.Document.8\XML Handler]

[HKEY_CLASSES_ROOT\Word.Document.8\XML Handler\Icon]
".xml"=".docxml"
@=".docxml"

[HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC]
"ExtendedTileInfo"="prop:System.ItemType;System.Size;System.DateModified;System.Author;System.OfflineAvailability"
"FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Keywords;System.Category;System.Comment;System.PropGroup.Origin;System.Author;System.Document.LastAuthor;System.Document.RevisionNumber;System.Document.Version;System.ApplicationName;System.Company;System.Document.Manager;System.Document.DateCreated;System.Document.DateSaved;System.Document.DatePrinted;System.Document.TotalEditingTime;System.PropGroup.Content;System.ContentStatus;System.ContentType;System.Document.PageCount;System.Document.WordCount;System.Document.CharacterCount;System.Document.LineCount;System.Document.ParagraphCount;System.Document.Template;System.Document.Scale;System.Document.LinksDirty;System.Language;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName"
"InfoTip"="prop:System.ItemType;System.Size;System.DateModified;System.Document.PageCount"
"PerceivedType"="document"
"PreviewDetails"="prop:*System.DateModified;System.Author;System.Keywords;*System.Size;System.Title;System.Comment;System.Category;*System.Document.PageCount;System.ContentStatus;System.ContentType;*System.OfflineAvailability;*System.OfflineStatus;System.Subject;*System.DateCreated;*System.SharedWith"
"ThumbnailCutoff"=dword:00000000

[HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex]

[HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}]
@="{9DBD2C50-62AD-11d0-B806-00C04FD706EC}"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithList]
"a"="WORDPAD.EXE"
"MRUList"="cdba"
"b"="fcc32.exe"
"c"="WINWORD.EXE"
"d"="WinMail.exe"

This is the new error report. Why is this so difficult???? I was
previously able to open the attachments. I appreciate your help, but very
frustrating...

Susan

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithProgids]
"doc_auto_file"=hex(0):
"Word.Document.8"=hex(0):

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\UserChoice]
"Progid"="Applications\\WINWORD.EXE"

Ramesh, MS-MVP · Apr 21, 2007

Susan,

I compared the registry export with that of my system (running Office 2003) where I'm able to open .doc attachments correctly. Every thing is same except I don't have the "UserChoice" subkey under ".DOC" key:

- - -
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\UserChoice]
"Progid"="Applications\\WINWORD.EXE"
- - -

1. Click Start, type Regedit.exe and press ENTER
2. Navigate to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\UserChoice

3. Right-click "UserChoice" and choose "Delete"
4. Close Regedit.exe

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
WindowsÂ® Troubleshooting http://www.winhelponline.com

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File association information for [.DOC] file type
Generated by FileExtInfo v2.0 on 20/04/2007 5:38:09 PM

FileExtInfo Â© 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[HKEY_CLASSES_ROOT\.DOC]
@="Word.Document.8"
"Content Type"="application/msword"

[HKEY_CLASSES_ROOT\.DOC\PersistentHandler]
@="{98de59a0-d175-11cd-a7bd-00006b827d94}"

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8]

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8\ShellNew]
"FileName"="winword8.doc"

Guest · Apr 21, 2007

DING! DING! DING! You win, Ramesh! It worked. Thank you.

Ramesh, MS-MVP · Apr 21, 2007

WOW!

Thanks for the update, Susan

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
WindowsÂ® Troubleshooting http://www.winhelponline.com

DING! DING! DING! You win, Ramesh! It worked. Thank you.

Guest · Apr 23, 2007

THANK YOU!!! It worked for me too!

Ramesh, MS-MVP · Apr 23, 2007

Nice! Thanks for the feedback, Chris.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
WindowsÂ® Troubleshooting http://www.winhelponline.com

THANK YOU!!! It worked for me too!

Guest · May 12, 2007

I tried this fix for my error message in winmail and now the attachement wants
to open in Works and I want Word as the default. I've set Word as the default
in other setttings.
What now?
thanks!
pam

Ramesh, MS-MVP · May 12, 2007

Can you post a registry export (.doc file association), Pam?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
WindowsÂ® Troubleshooting http://www.winhelponline.com

I tried this fix for my error message in winmail and now the attachement wants
to open in Works and I want Word as the default. I've set Word as the default
in other setttings.
What now?
thanks!
pam

Ramesh, MS-MVP · May 12, 2007

Or see if repairing Winword helps you restore the file associations for ..doc file type.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
WindowsÂ® Troubleshooting http://www.winhelponline.com

Can you post a registry export (.doc file association), Pam?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
WindowsÂ® Troubleshooting http://www.winhelponline.com

I tried this fix for my error message in winmail and now the attachement wants
to open in Works and I want Word as the default. I've set Word as the default
in other setttings.
What now?
thanks!
pam

Guest · Aug 4, 2007

Hi Ramesh,

As I am also facing a similar problem in Windows Live Mail of not being able
to open .doc files. I am using Vista and Office 2007.

Here is the report from the utility for .doc
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File association information for [.DOC] file type
Generated by FileExtInfo v2.0 on 04-08-2007 09:03:11

FileExtInfo Â© 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[HKEY_CLASSES_ROOT\.DOC]
@="doc_auto_file"
"Content Type"="application/msword"

[HKEY_CLASSES_ROOT\.DOC\PersistentHandler]
@="{98DE59A0-D175-11CD-A7BD-00006B827D94}"

[HKEY_CLASSES_ROOT\.DOC\shellex]

[HKEY_CLASSES_ROOT\.DOC\shellex\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@="{84F66100-FF7C-4fb4-B0C0-02CD7FB668FE}"

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8]

[HKEY_CLASSES_ROOT\.DOC\Word.Document.8\ShellNew]

[HKEY_CLASSES_ROOT\doc_auto_file]
@=""

[HKEY_CLASSES_ROOT\doc_auto_file\shell]

[HKEY_CLASSES_ROOT\doc_auto_file\shell\open]

[HKEY_CLASSES_ROOT\doc_auto_file\shell\open\command]
@=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\
00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,\
4e,00,54,00,5c,00,41,00,63,00,63,00,65,00,73,00,73,00,6f,00,72,00,69,00,65,\
00,73,00,5c,00,57,00,4f,00,52,00,44,00,50,00,41,00,44,00,2e,00,45,00,58,00,\
45,00,22,00,20,00,22,00,25,00,31,00,22,00,00,00

[HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC]
"ExtendedTileInfo"="prop:System.ItemType;System.Size;System.DateModified;System.Author;System.OfflineAvailability"
"FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Keywords;System.Category;System.Comment;System.PropGroup.Origin;System.Author;System.Document.LastAuthor;System.Document.RevisionNumber;System.Document.Version;System.ApplicationName;System.Company;System.Document.Manager;System.Document.DateCreated;System.Document.DateSaved;System.Document.DatePrinted;System.Document.TotalEditingTime;System.PropGroup.Content;System.ContentStatus;System.ContentType;System.Document.PageCount;System.Document.WordCount;System.Document.CharacterCount;System.Document.LineCount;System.Document.ParagraphCount;System.Document.Template;System.Document.Scale;System.Document.LinksDirty;System.Language;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName"
"InfoTip"="prop:System.ItemType;System.Size;System.DateModified;System.Document.PageCount"
"PerceivedType"="document"
"PreviewDetails"="prop:*System.DateModified;System.Author;System.Keywords;*System.Size;System.Title;System.Comment;System.Category;*System.Document.PageCount;System.ContentStatus;System.ContentType;*System.OfflineAvailability;*System.OfflineStatus;System.Subject;*System.DateCreated;*System.SharedWith"
"ThumbnailCutoff"=dword:00000000

[HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex]

[HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}]
@="{9DBD2C50-62AD-11d0-B806-00C04FD706EC}"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithList]
"a"="WORDPAD.EXE"
"MRUList"="cbda"
"b"="WINWORD.EXE"
"c"="wlmail.exe"
"d"="FIREFOX.EXE"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithProgids]
"doc_auto_file"=hex(0):

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\UserChoice]
"Progid"="Applications\\WINWORD.EXE"

.doc attachments

Guest

Ramesh, MS-MVP

Guest

Ramesh, MS-MVP

Guest

Guest

Ramesh, MS-MVP

Gary VanderMolen

Guest

Ramesh, MS-MVP

Guest

Ramesh, MS-MVP

Guest

Ramesh, MS-MVP

Guest

Ramesh, MS-MVP

Guest

Ramesh, MS-MVP

Ramesh, MS-MVP

Guest