XP Pro FAX

Sharon F · Mar 29, 2004

I suspect it's because
the XP Installation CD I borrowed has them as .dl_ files
and not .dll .... I don't understand why this should be.

This is normal, Bill. The files on the CD are compressed. The are expanded
when they are installed.

William B. Lurie · Mar 29, 2004

Sharon said:
If you're going to go this route (which I'm not to sure will work), you
could expand the DL_ files from your CD.

Directions for how to Expand a file can be found in this article:

Description and Explanation of a Cabinet File
http://support.microsoft.com/default.aspx?scid=kb;en-us;310435&Product=winxp

Dear Sharon:
I did some more searching, and found some interesting files.
On my hard drive, in C:\windows\system32\dllcache I found all, or
maybe almost all, of the fxszzzzz.dll files that the FX Install
would require. I'd like to lead the Add/Remove>>Windows programs>>
Fax install to th file it says it needs, and wants me to give it
the Installation CD so that it can install them. Instead, I
tried to give it the file it asked for, from w:\Windows\system32\
dll cache, but it insists it wants the file from the CD. Well, it's
a CATCH22, because on the CD, the files are unexpanded. And when I
offer it an expanded file, it just ignores me and puts i386 in the
location window. Tell me, are we making progress? Can you tell me
how to move the file it wants to where it will accept it?
Bill L.

Wislu Plethora · Mar 29, 2004

Sharon, I have done what you recommended earlier.....
I tried the Add/Remove route, and when it asks where the
files are, I insert the CD and tell it i386 just as
you did, and it doesn't find them. I suspect it's because
the XP Installation CD I borrowed has them as .dl_ files
and not .dll .... I don't understand why this should be.

So the two routes I have are to have the kind soul e-mail me
all of the files that are needed (of which I don't even have
a list), or convert the .dl_ files one at a time when they
are asked for, to .dll files, and put them somewhere, where
they can be found.

They are not on my OEM CD because that contains only a GHOST
image of what they supplied initially, and of course that included
no FAX stuff.

Most people aren't this persistent. Most people just give up in
disgust, as I did last year. One thing that isn't clear to me is why
Microsoft isn't willing to make the files available for download,
and another is why the 3 XP installation Cds all have .dl_ files
and yet yours appears to have .dll files.//Bill L.//
.

Billy, Billy, Billy. You are really deserving of credit
for resourcefulness in finding things to whine about. If
you had read Sharon's response (or had someone with a
brain read it to you) you would understand why those files
have a .dl_ extension. THEY'RE COMPRESSED. Sharon told
you how to go about learning how to decompress them.
Just out of curiousity, have you tried pointing the install
routine to the i386 folder on you hard drive?

Sharon F · Mar 29, 2004

why the 3 XP installation Cds all have .dl_ files
and yet yours appears to have .dll files.

My CD is a retail XP CD. The files in the i386 folder are shown as .dl_
files. This compressed form is normal and expected. The files get expanded
during installation. The compressed files can be manually expanded if
necessary but this is usually done on a file by file basis for repairs.

Here's the URL again for the article that explains how to manually expand
files if you missed it before.

Description and Explanation of a Cabinet File
http://support.microsoft.com/default.aspx?scid=kb;en-us;310435&Product=winxp

As for your mystery CD....
An OEM CD that restores an image is not installing anything when you use
it. It's not even an OEM restore CD that uses a customized install. It is
simply a copy of a master hard drive (very much the same as the one you
created last week with Drive Image). Then eMachines plops that image onto
the hard drives of systems built with the same configuration as the machine
with the "master" hard drive.

Apparently they have added an i386 folder to the CD since you can see that
when you examine the CD. This folder is normally supplied by the OEMs and
even copied to the hard drive to add/remove components and to do small
touchup repairs -- like reinstalling Paint if it gets broken.

I really don't understand why the MS Fax files are lacking on the eMachine
CD either. I'm not familiar with the options given to the OEMs and do not
have access to that information.

I can see them using a script or program that adds the i386 folder to their
image. But I don't understand how they could end up with an i386 folder
that does not included the needed items for the fax component. Fax is an
optional component - one of the few things that XP setup does not install
by default. It's part of the actual XP setup. It's not even stuck in a
separate folder like the "NT Backup/WinXP Home" situation.

There is a missing link somewhere between the OEM setup that eMachine uses
to create the master images for their computers and the restore CD that
they deliver to their customers. Unfortunately, I have no idea what it is.

Sharon F · Mar 29, 2004

Instead, I
tried to give it the file it asked for, from w:\Windows\system32\
dll cache, but it insists it wants the file from the CD. Well, it's
a CATCH22, because on the CD, the files are unexpanded. And when I
offer it an expanded file, it just ignores me and puts i386 in the
location window. Tell me, are we making progress? Can you tell me
how to move the file it wants to where it will accept it?

Bill, the problem isn't that the files are compressed or not compressed.
The installation of the component will expand the necessary files.

The one article that I posted a link to suggested copying the i386 folder
to the hard drive. Have you tried that yet? Would suggest trying it with
your i386 folder from eMachines. If that fails, try it again with the i386
from the borrowed CD.

Here's the reference to the article again:
"Cannot Copy File Fxscfgwz.dll" Error Message When You Try to Install
Windows XP Fax Services
http://support.microsoft.com/default.aspx?scid=kb;en-us;822799&Product=winxp

William B. Lurie · Mar 29, 2004

Sharon said:
Bill, the problem isn't that the files are compressed or not compressed.
The installation of the component will expand the necessary files.

The one article that I posted a link to suggested copying the i386 folder
to the hard drive. Have you tried that yet? Would suggest trying it with
your i386 folder from eMachines. If that fails, try it again with the i386
from the borrowed CD.

Here's the reference to the article again:
"Cannot Copy File Fxscfgwz.dll" Error Message When You Try to Install
Windows XP Fax Services
http://support.microsoft.com/default.aspx?scid=kb;en-us;822799&Product=winxp

I studied that article, Sharon, and downloaded it, and I followed
on my machine, and saw the "expand" button but didn't do anything
yet. I'll experiment some more this evening.

I may have been unclear about the eMachines CD. It contains only
a Ghost image which (a far as I can determine) is useless in
doing anything other than a bulk replacement of the drive as
I first received it. Destroying what I have, so that's out.

What I've been trying to use in my CD reader is a genuine XP Pro
Installation CD. It has the .dll files in .dl_ form, ready to be
expanded into .dll files. But my hard drive already has those
files, as .dll files, in C:\Windows\System32\dllcache .....
My logic, which doesn't seem to be valid, says, If I have the .dll
files I need, on my hard drive, why can't the FAX installed use
them? I try to lead it to the file it asks for, and it won't
accept it. Are you telling me that the file fxsevent.dll that it
goes to the CD for (and isn't there in expanded form) is not
the fxsevent.dll file that is on my drive already, that the one on
my drive needs to be expanded?

Hope I'm not exasperating you....and the other people who have
been annoyed by my persistence in trying to solve a problem.

Bill Lurie
William B. Lurie

William B. Lurie · Mar 30, 2004

Wislu said:
will work), you

this article:

up in

to me is why

have .dl_ files

Billy, Billy, Billy. You are really deserving of credit
for resourcefulness in finding things to whine about. If
you had read Sharon's response (or had someone with a
brain read it to you) you would understand why those files
have a .dl_ extension. THEY'RE COMPRESSED. Sharon told
you how to go about learning how to decompress them.
Just out of curiousity, have you tried pointing the install
routine to the i386 folder on you hard drive?

Please go soak your head. Your 'assistance' is not only
not needed....it is useless. But you knew that.

Morgana. · Mar 30, 2004

Morgana, there are 19 files starting with 'fx' and
with .dl_ extension. I can't ask you to e-mail me all
19, and who knows what else will be needed after
that hurdle is crossed. It really would be more proper
for the people closer to Microsoft to do it, and I've
been hoping they'd pick up the ball instead of letting
me fumble it.
Bill L.

Bill L ...
why not

are we not here to help each other.

yes there are 19 .. just counted them

easy to put them into several packages
and send them ..
I already scanned them for bugs ..

yes possibly another hurdle ...
as I recall there were several ..
but now cannot remember ....
all I do remember ..
I was mad that it was not easy
but I was going to overcome ..

as you wish

best of luck.

Morgana.

William B. Lurie · Mar 30, 2004

Morgana. said:
Bill L ...
why not
are we not here to help each other.

yes there are 19 .. just counted them

easy to put them into several packages
and send them ..
I already scanned them for bugs ..
yes possibly another hurdle ...
as I recall there were several ..
but now cannot remember ....
all I do remember ..
I was mad that it was not easy
but I was going to overcome ..

as you wish

best of luck.

Morgana.

Thanks, Morgana.....I don't want to put you to any trouble.
And it's hard to get them transmitted without spreading
e-mail addresses all over the newsgroup, a wide open
invitation to spammers and virus peddlers. I'll keep
your generous offer handy, though.
Bill L.

Morgana. · Mar 30, 2004

Thanks, Morgana.....I don't want to put you to any trouble.
And it's hard to get them transmitted without spreading
e-mail addresses all over the newsgroup, a wide open
invitation to spammers and virus peddlers. I'll keep
your generous offer handy, though.
Bill L.

yvw ..

think they go into system32
but for good measure I also put them into
system ... hth ..

Morgana.

Guest · Mar 30, 2004

Can you expand those dll files to a temp folder first, then direct the wizard to
that temp file?

William B. Lurie · Mar 30, 2004

That's one of the techniques which I'm trying......
but it isn't entirely clear what is expanded and what isn't.
I think I expanded one .dl_ file and ended up with a .dll
file the same size. Thanks for the helpful contribution.

Sharkman · Mar 30, 2004

While on the subject of faxing, is there any software available that will
allow a fax to be sent via broadband to a fax machine?

Rob Schneider · Mar 30, 2004

You need to sign up for a "service" on the internet that you send your
fax image to, and on their end they have a modem connected to the "plain
old telephone system" to make the call to complete the fax. Search
Google or equivalent for a service. A list I just found is at
http://www.savetz.com/fax/

FAX requires connection to the phone system.

Hope this is useful to you. Let us know.

rms

Jim Macklin · Mar 30, 2004

Guest · Apr 1, 2004

or just get free eFax (www.efax.com)

William B. Lurie · Apr 1, 2004

dan said:
or just get free eFax (www.efax.com)

Thank you, Dan. I have had free eFax for about 2 years.
And Smith Micro HotFax. But Windows XP furnishes FAX
and I'd like to try it. HotFax has features that need
improving; eFax certainly does, too. Microsoft put out
XP, with HotFax......I feel I'm entitled to at least
evaluate it. And like so much of this software, it is
a genuine challenge.....like a maze, a labyrinth, that
nobody (certainly nobody outside Microsoft) seems
able to find a fath through.

William B. Lurie · Apr 1, 2004

dan said:
or just get free eFax (www.efax.com)

I forgot to add, Dan, parenthetically. Not
that referring problem performance all the
way back to Microsoft will always get a
solution. So far, I have bucked two problems
back, and after half a dozen back and forth
exchanges, they themselves could not offer
solutions. As fate would have it, one of them went
away all by itself, the other is rumored to be
part of an upgrade of Plus! XP which might come
out some time.

Rob Schneider · Apr 1, 2004

But Bill... your XP came from eMachines, didn't it? Not from Microsoft.
You aren't *entitled* to it from Microsoft. Did eMachine's spec say it
was included? Do they guarantee it works on your machine?

With all due respect, I think you need to considering punting on this one.

My hunch is the the problem is the modem (but I know nothing of the
details of your modem). The only thing I can think of to make your fax
driver work is to pull out that modem, and buy (they are cheap) an
external modem. They are always easier to make work (my experience).
Keep trying to make it work with XP, but also you will surely find good
quality FAX software on the CD that comes with the new external modem.

Hope this is useful to you. Let us know.

rms

William B. Lurie · Apr 1, 2004

I see your point, most of the way, Rob. To answer specifically,
eMachines said only "Microsoft XP", and on would naturally
assume that that term, those 2 words, describe the same
product as one gets in a purchased Microsoft box. Emachines
guarantee is pretty much indicated by what the "Restore" CD
that comes with the machine does: gives you a GHOST image that
restores back to what they furnished on the machine.

I'll give up. If I ever have to start from a bare hard drive,
I'll install an XP that has the FAX and then I'll see how it
works. The modem is software, and I'm not going to try external
for more than one reason.

Thanks to you and Sharon for trying hard, and I hope we all
learned some more tidbits that will help you to help others.

Bill Lurie

XP Pro FAX

Sharon F

William B. Lurie

Wislu Plethora

Sharon F

Sharon F

William B. Lurie

William B. Lurie

Morgana.

William B. Lurie

Morgana.

Guest

William B. Lurie

Sharkman

Rob Schneider

Jim Macklin

Guest

William B. Lurie

William B. Lurie

Rob Schneider

William B. Lurie