Hi Chuck,
Thanks for patiently explaining this stuff. (Actually, I didn't realize you
two are volunteers, I thought you are being paid for giving technical
support.)
Yes, I see the parallels that you're implying about.
However, consider this. Out of 1,000 admitted patients about 700 have
exactly the same symptoms, and it happened under exactly the same
circumstances - and in the same period of time. Dr House with IQ of 200+ and
years of experience can only diagnose, say, 20 of them. If this is not an
epidemic, then what is? Real epidemics do happen, don't they? It's not even
about an epidemic; it's about Dr House scratching his head and unable to
find the cause.
You're being modest, but so far I couldn't find any blog on the web giving
better and more detailed advices than yours (and I searched well). Let's
face it: most of the cases such as mine are left unresolved, and you know
this stuff inside out.
I usually fix my hardware / software problems myself; I spent a week trying
to figure this out by myself, then stumbled upon your blog, and then posted
here, and after learning your blog by heart and 9 posts - still nothing. I'd
say more: in a week or so, I only saw one or two of these problems resolved.
Bob usually gives up after 2 posts, you - after 7 or 9. If you people can't
figure it out, a regular MS techsupport guy doesn't stand a chance.
Since you are volunteers, I can't ask much, and you really did a lot - thank
you for that. I'll go harass Microsoft, if it doesn't work - I'll gather
more people and repeat the exercise.
Regards,
Vadim