Windows won't acknowledge DVD Rom as present!

  • Thread starter Thread starter Guest
  • Start date Start date
In device manager, for the combo drive, in driver details, what drivers
appear..?
These drivers should appear: cdrom.sys, imapi.sys, redbook.sys, storprop.dll
and are considered signed.. The above drivers should be located in
c:\windows\system32\drivers folder, if there are other cd/dvd drivers showing
in driver details, they may need to be removed.. You should be able to
reinstall the Windows cd/dvd default drivers from the cdrom.inf file in
c:\windows\inf, you will need to unhide the INF folder..

This might help in repairing the registry, 30 day trialware..
http://www.glarysoft.com/registry-repair/
Hope this can help..
j;-j
 
OK, there were other drivers listed but I have removed them and now only have
the four that you mentioned. I've rebooted the PC but the result is still the
same! However, now I get a message saying that Pinnacle Driver Check has
identified problems with the driver settings. I clicked OK to fix and then
got a message advising that problems were fixed. Rebooted again, got the same
Pinnacle Driver message, clicked OK but this time it says that the problems
have not been fixed. PLease contact your system administrator. I guess this
is caused by my removing the excess driver files previously. Pinnacle seems
to be Pinnacle Studio v8.6 SE video/picture editing software.
 
Have uninstalled it but still get the message that says:

Pinnacle Driver Check has identified problems with the driver settings.
Would you like to fix these now?

When I click on Yes, another message pops up saying:

Your Driver Problems have not been fixed.
Please contact your system administrator.

Thanks and regards
 
OK, we've stopped the error message(s) but STILL the optical drive won't
appear!!
I've tried again to uninstall and reinstall it but Windows refuses to accept
the driver properly
 
Can you get the drive to work in another system..? If you can, you might try
the firmware update link and update the firmware if needed, check the
original first..
Then re-install in the client computer and see if it responds..

The merge option for the cdgone.reg file is still unavailable, right..?
Start, run, type in regedit and navigate to the following location and
delete the upper and lower filters by right clicking "modify"..
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-
Then go to device manager and uninstall the driver for the drive, right
click the drive, properties, driver tab, uninstall button, reboot and let
windows reinstall the driver..
You can also try clicking on "Scan for hardware changes" in the properties
window after uninstalling hardware or drivers instead of rebooting too..
Hope this can help..
j;-j
 
Thanks for all your help. I've fixed it by reinstalling Windows.

Jaymon said:
Can you get the drive to work in another system..? If you can, you might try
the firmware update link and update the firmware if needed, check the
original first..
Then re-install in the client computer and see if it responds..

The merge option for the cdgone.reg file is still unavailable, right..?
Start, run, type in regedit and navigate to the following location and
delete the upper and lower filters by right clicking "modify"..
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-
Then go to device manager and uninstall the driver for the drive, right
click the drive, properties, driver tab, uninstall button, reboot and let
windows reinstall the driver..
You can also try clicking on "Scan for hardware changes" in the properties
window after uninstalling hardware or drivers instead of rebooting too..
Hope this can help..
j;-j

jvk57 said:
OK, we've stopped the error message(s) but STILL the optical drive won't
appear!!
I've tried again to uninstall and reinstall it but Windows refuses to accept
the driver properly
Click to expand...
Click to expand...
 
Back
Top