Hi Gary
I have been having this problem... previously by signing in passward I could
get on mail, this annoying request would appear sporadically... but today I
can not send any mails as the windows mail asks again and again for the logon
information (name of the account and password) I receive the mai but can not
send.
The antivirus I use is eset smart security
Have tried all your remedies except windows live mail - which i am afraid
to use...
can you help ?
:
Please, call me Gary. We're pretty informal here.
![Smile :-) :-)](/styles/default/custom/smilies/smile.gif)
Joyce, I looked around but did not see a detailed problem statement from
you. This thread was started by someone else ("CoCojax"), so I can't be
sure you are experiencing the exact same symptoms unless you tell me so.
Assuming the problem is that Windows Mail repeatedly asks for you to
enter the username and password, it sounds like you've done pretty much
everything I would have suggested. To reiterate:
1. Use the special removal utilities for McAfee and Norton antivirus.
2. Install Avast (or AVG) antivirus using the custom method which doesn't
install the mail checking module.
3. Deleted that mail account, restart Windows Mail, recreate the account.
If no improvement, about the only thing left to do is to upgrade to Windows
Live Mail:
http://download.live.com/wlmail
--
Gary VanderMolen, MS-MVP (Mail)
Dear Mr. VanderMolen: I have done all of the various suggestions including
recreating an email account, checking and unchecking boxes for
authentication. Also, I deleted any traces of McAfee and Norton and
installed the security program you recommended (avast). Any other ideas?
Thanks. Joyce
:
Go to Tools, Accounts, select that mail account, Properties, Servers.
Make sure the box for "Log on using Secure Password Authentication."
is unchecked.
If it was already unchecked, which antivirus are you running?
Some of them are not fully compatible with Windows Mail.
--
Gary VanderMolen, MS-MVP (Mail)
I am having the same problem, mine started yesterday evening when I got home
after a week of vacation...
Keeps requesting me to sign in and when I do I receive this error message..
Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91
and then a different message...
Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC92
Seems like a lot of users are having similar problems so I am confused as to
why Windows has not come up with an answer...I have just completed my
updates...