Windows Vista Mail asking for logon information now

  • Thread starter Thread starter Madshade
  • Start date Start date
M

Madshade

Can't use Windows Mail without logging into server. This just started this
morning.


A windows security pop up window with username and password confirmation and
checkbox for remembering both pops up now. If you check remember my
credentils it still won't remember and will ask you again. It has nothing to
do with your ISP.


Any suggestions?
 
Madshade said:
Can't use Windows Mail without logging into server. This just started this
morning.


A windows security pop up window with username and password confirmation and
checkbox for remembering both pops up now. If you check remember my
credentils it still won't remember and will ask you again. It has nothing to
do with your ISP.


Any suggestions?
Click to expand...
 
Madshade said:
Can't use Windows Mail without logging into server. This just started this
morning.


A windows security pop up window with username and password confirmation and
checkbox for remembering both pops up now. If you check remember my
credentils it still won't remember and will ask you again. It has nothing to
do with your ISP.


Any suggestions?
Click to expand...
 
kls7377 said:
Im having the same problem-looking for answers thanks
Click to expand...

I am having the same problem, mine started yesterday evening when I got home
after a week of vacation...
Keeps requesting me to sign in and when I do I receive this error message..

Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

and then a different message...

Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC92

Seems like a lot of users are having similar problems so I am confused as to
why Windows has not come up with an answer...I have just completed my
updates...
 
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
Go to Tools, Accounts, select that mail account, Properties, Servers.
Make sure the box for "Log on using Secure Password Authentication."
is unchecked.

If it was already unchecked, which antivirus are you running?
Some of them are not fully compatible with Windows Mail.
 
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
Madshade said:
Can't use Windows Mail without logging into server. This just started this
morning.


A windows security pop up window with username and password confirmation
and
checkbox for remembering both pops up now. If you check remember my
credentils it still won't remember and will ask you again. It has nothing
to
do with your ISP.


Any suggestions?
Click to expand...
 
I am having a similar problem .... looks like lots of ppl are having same /
similar problem. I am using Norton Antivirus. Have never used a User Name /
Password for my email. We have several accounts on this computer ... family
members. None of the other accounts are having this problem, just mine.
Just began tonight.

Account: 'pop.broadband.rogers.com', Server: 'pop.broadband.rogers.com',
Protocol: POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC92

CoCojax said:
kls7377 said:
Im having the same problem-looking for answers thanks
Click to expand...

I am having the same problem, mine started yesterday evening when I got home
after a week of vacation...
Keeps requesting me to sign in and when I do I receive this error message..

Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

and then a different message...

Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC92

Seems like a lot of users are having similar problems so I am confused as to
why Windows has not come up with an answer...I have just completed my
updates...
Click to expand...
 
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

Norton Antivirus 2008 (and earlier) is among the top three troublemakers
for Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Several users here have reported that Symantec will give you a free
upgrade to Norton Antivirus 2009, which cures the problem.

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


cat_walker said:
I am having a similar problem .... looks like lots of ppl are having same /
similar problem. I am using Norton Antivirus. Have never used a User Name /
Password for my email. We have several accounts on this computer ... family
members. None of the other accounts are having this problem, just mine.
Just began tonight.

Account: 'pop.broadband.rogers.com', Server: 'pop.broadband.rogers.com',
Protocol: POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC92

CoCojax said:
kls7377 said:
Im having the same problem-looking for answers thanks

:

Can't use Windows Mail without logging into server. This just started this
morning.


A windows security pop up window with username and password confirmation and
checkbox for remembering both pops up now. If you check remember my
credentils it still won't remember and will ask you again. It has nothing to
do with your ISP.


Any suggestions?
Click to expand...

I am having the same problem, mine started yesterday evening when I got home
after a week of vacation...
Keeps requesting me to sign in and when I do I receive this error message..

Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

and then a different message...

Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC92

Seems like a lot of users are having similar problems so I am confused as to
why Windows has not come up with an answer...I have just completed my
updates...
Click to expand...
Click to expand...
 
Gary VanderMolen said:
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

Norton Antivirus 2008 (and earlier) is among the top three troublemakers
for Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained
here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Several users here have reported that Symantec will give you a free
upgrade to Norton Antivirus 2009, which cures the problem.

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
overly
intrusive antivirus products: http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


cat_walker said:
I am having a similar problem .... looks like lots of ppl are having same
/
similar problem. I am using Norton Antivirus. Have never used a User
Name /
Password for my email. We have several accounts on this computer ...
family
members. None of the other accounts are having this problem, just mine.
Just began tonight.

Account: 'pop.broadband.rogers.com', Server: 'pop.broadband.rogers.com',
Protocol: POP3, Server Response: '-ERR [AUTH] Error logging in. Please
visit
http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90,
Error Number: 0x800CCC92

CoCojax said:
:

Im having the same problem-looking for answers thanks

:

Can't use Windows Mail without logging into server. This just
started this
morning.


A windows security pop up window with username and password
confirmation and
checkbox for remembering both pops up now. If you check remember my
credentils it still won't remember and will ask you again. It has
nothing to
do with your ISP.


Any suggestions?


I am having the same problem, mine started yesterday evening when I got
home
after a week of vacation...
Keeps requesting me to sign in and when I do I receive this error
message..

Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

and then a different message...

Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90,
Error Number: 0x800CCC92

Seems like a lot of users are having similar problems so I am confused
as to
why Windows has not come up with an answer...I have just completed my
updates...
Click to expand...
Click to expand...
Click to expand...
 
I have been having similar problems but it is centered on my Yahoo account.
I have set up three accounts in Windows Mail all to check the same email
account at Yahoo. One uses the plus servers and the other two do not. The
problem is usually on the first of the three accounts encountered when I
click Send/Receive mail. I then click cancel and the other two work fine.
Sometimes the first works fine and the 2nd or 3rd one messes up. As an odd
coincidence, Since I just set up this newsgroup account and subscribed to
this group, I can select Synchronize All and all work fine, but if I try the
Send/Receive button I still get the error.

I will try your suggestion and delete all three accounts, restart Windows
Mail and then recreate the accounts. I'll report back the results. I do
not use Norton so that is not the problem.

Don
 
Was Norton or MacAfee antivirus ever installed on that computer?
Most new computers come with a trial version of one of those two.

I don't quite understand why you need three different accounts in
Windows Mail to check one email account at Yahoo.
 
Yes it was, but I used the Norton Removal tool to remove it. It appears
that tool has been updated as I did not see any non-plug and play drivers
that it used to leave behind unless they changed the names to just to be
ornery.

Yahoo email service suffers numerous problems at various times. Server
timeouts userid/password not recognized and other assorted errors. With
three accounts at least one works every time.

BTW I noticed that Microsoft now has two news servers, msnews.Microsoft.com
and news.Microsoft.com. It appears they are duplicates of each other. Are
any useful newsgroups (for an experienced amateur) unique to either one?

Don
 
msnews.microsoft.com and news.microsoft.com are aliases for the
same server.

Unless all three of your Yahoo accounts have the Mail Plus service,
downloading via POP will not be reliable.

--
Gary VanderMolen, MS-MVP (Mail)


Yes it was, but I used the Norton Removal tool to remove it. It appears that tool has been updated as I did not see any
non-plug and play drivers that it used to leave behind unless they changed the names to just to be ornery.

Yahoo email service suffers numerous problems at various times. Server timeouts userid/password not recognized and other
assorted errors. With three accounts at least one works every time.

BTW I noticed that Microsoft now has two news servers, msnews.Microsoft.com and news.Microsoft.com. It appears they are
duplicates of each other. Are any useful newsgroups (for an experienced amateur) unique to either one?

Don
Click to expand...
 
Downloading with the Plus service is no more reliable than without it. I
have the Plus service for the other benefits.

Don
 
Yes, but what I'm getting at is that free (non Plus) Yahoo accounts
are not supposed to have POP access. Does your Mail Plus service
entitle you to apply it to more than one Yahoo email address?

--
Gary VanderMolen, MS-MVP (Mail)


Downloading with the Plus service is no more reliable than without it. I have the Plus service for the other benefits.

Don
Click to expand...
 
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