P
PA Bear [MS MVP]
Upgrading in hopes of fixing an existing problem is seldom a wise idea. If
anything, doing so only makes try to resolve the problem much more
complicated.
anything, doing so only makes try to resolve the problem much more
complicated.
Martin said:I was able to download the SP2 from the Microsoft website yesterday, if I
install it might it correct the problem
PA Bear said:Please post a link to the forum thread where you've sought expert
assistance.
Repost:
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates. When you call, clearly state that your problem is
related to installing Security Updates
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available
through your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Martin said:I had already done those 2 step before you posted this message, the
system
is clean, I have even tried the OneCare scanner from the web, and it
found
nothing
Now do #2 and #3.
Martin Racette wrote:
Yes I did ran the Microsoft Malware removal tool, and my Antivirus is
updated daily, and I even did a full scan with Spybot and Defender and
nothing shows up, they all tell me that everything is running
normally.
The only thing that I could see that is not running is the BITS, which
trys
to start and get to about 20% of the status bar when I try to start it
and
it then stop
Now see the rest of my previous reply.
Martin Racette wrote:
I had already done all of those step, but the problem persist, and
the
repair tool for BITS tells me that BITS does not need any repair at
this
time
Courtesy of an archived post by MVP TauArian:
<QP>
You receive a "The necessary services are disabled or unavailable"
error
message when you connect to the Microsoft Windows Update Web site
or
to
the
Microsoft Update Web site
http://support.microsoft.com/kb/883822
The necessary services are disabled or unavailable. Error
0x80246007
The necessary services are disabled or unavailable. Error
0x80246008
Error message when you search for available updates on the Windows
Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706
Windows Update error 80246008
http://windowshelp.microsoft.com/Windows/en-US/Help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx
An update is available to fix a Background Intelligent Transfer
Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520
</QP>
Source:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/d19be33855592cd1
The above notwithstanding, there is also a very good chance that
you
are
seeing the effects of a hijackware infection!
NB: If you had no anti-virus application installed or the
subscription
had
expired *when the machine first got infected* and/or your
subscription
has
since expired and/or the machine's not been kept fully-patched at
Windows
Update, don't waste your time with any of the below: Format &
reinstall
Windows. A Repair Install will NOT help!
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
NB: Run the FULL scan, not the QUICK scan! You may need to
download
the
MSRT on a non-infected machine, then transfer MRT.EXE to the
infected
machine and rename it to SCAN.EXE before running it.
2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's
'Protection'
scan (only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the
requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
If these procedures look too complex - and there is no shame in
admitting
this isn't your cup of tea - take the machine to a local, reputable
and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling
1-866-PCSAFETY
in the United States and in Canada or by contacting your local
Microsoft
subsidiary. There is no-charge for support calls that are
associated
with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
:
For the past week or so, Windows Updates list some updates, but
when
I
click INSTALL, it then state PREPARING TO INSTALL, and after a
few
minutes
it just gives me an error that SOME UPDATE WERE NOT INSTALLED,
and
it
is
all the updates that are not installed
When it is for Defender I can always go downloaded them manually,
but
the
others I can not because I do not know how to find them, so I
would
like
to know how to fix this
the error is WindowsUpdate_80246008