Windows Update problem

[PA Bear [MS MVP]]

80072ee2 WindowsUpdate Failure

Software Synchronization Windows Update Client failed to
detect with error 0x80072ee2."

Usual translation: Server is swamped/Try again later.

Firstly, thanks for all the replies and suggestions.

As I mentioned before, I have run the Fixit, but not in Aggressive
mode.

Re Automatic Updates, I have that set to Notify Me but do not download
and install : I like to see what is being loaded into my computer -
even if I am not sure what it does! To that end, when the shield
appears, I have always gone to Start/Windows Update and connected that
way. Incidentally, the Target details in Properties for this link are
correct as stated by MowGreen in another thread in
microsoft.public.windowsupdate. Since the difficulties with
connecting to the webpage started, I have clicked the shield icon and
downloaded and installed that way, and that does seem to work.
Because of that, I do not think that it can be high traffic which is
blocking my access. Also, having been able to connect in Safe mode,
leads me to think that there is some conflict in my computer.
However, I have disabled my anti-virus software (AVG 8.5 Free) and
tried to connect, but no luck. As I have said, I do not have any
firewall software apart from Windows. I have run an Ad-Aware deep
scan, but nothing was reported. I have read lots of articles both on
MS Support and elsewhere trying to find a solution but haven`t found
one yet.

Yesterday, I did manage to reach the webpage. The site checked that I
had the right ActiveX software, and then checked for updates. The
progress bar (green scrolling thingy) just kept working and working
but
nothing appeared - not even the message to say that there were no new
updates available. I saved a copy of the WindowsUpdate.log for the
relevant attempt, the last few lines of which read "
80072ee2 WindowsUpdate Failure
Software Synchronization Windows Update Client failed to
detect with error 0x80072ee2."

I have searched this error code and run MS`s Article ID: 836941
troubleshooting suggestions, but am still getting the same problem.

It looks as though I shall probably have to live with it, and hope
that it clears itself eventually. Maybe it is time to try the Fixit
in Aggressive mode (I shall set a System Restore Point first!).

Thanks again for all the advice.
Kate

For the issue with the Update icon appearing in the Notification
Area and then disappearing after you Appove the download of updates
... there's a bug in the updating mechanism if Automatic Updates is
set to anything but it's Default setting, Auotmatic (recommended).

What's happening is that after you Approve the download of *all* the
updates the ones that are not *regulated* are downloaded to the
system. The non-regulated updates are Security updates. Then the
update icon disappears and you are not prompted to install them.
But, if you click Start > Turn off Computer, you will notice that
the Turn Off icon now has an icon overlay on it and this text is at
the bottom of the window

" Click Turn Off to install important updates and turn off your
computer. Click here to turn off without installing updates "

The last sentence is a link to turn off and not install the updates
downloaded. What's occurring is that the *regulated* update has
not been downloaded and the system does not prompt you to install
the Security updates previously downloaded.
That's not what Users expect when they *want* to have their systems
install Security regardless of whether non-security updates have
been downloaded.

As to IE freezing when it hits the Windows Update site, either
there's a scripting issue, an unregistered .dll, or malware present.
Scripting and unregistered .dll issues are usually caused by
security software or a 3rd party firewall.
If you go here: How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
There's a Fixit that you can either run from within IE or you can
download it and run it offsite. The tool will register the
associated updating .dlls when run in it's Default option.

When you run it in it's Agggressive mode, *all* of the steps are
carried out that are listed in the KB. The system must be online for
it to download and install the Windows Update Agent, as described in
Step 11.
AFAIK, the only difference between the Default and Aggressive
options is Step 11.

If you choose to run the Aggressive option, temporarily disable the
installed antivirus/security suite/3rd party firewall.
If a 3rd party firewall is disabled, * be sure * that the native XP
firewall is now Enabled.

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

Windows XP Home SP3 IE6 (Not sure if this query should be addressed
here or to the IE6 browser Newsgroup... )


Neither...

microsoft.public.windowsupdate would be the proper place.

I've crossposted this to that group to get you started.


I have set Windows Update to notify me but not to download and
install
automatically. Until a few months ago, when the gold shield
appeared
in the Notification Area, I would >Start/Windows Update, the page
would open, I would get the "Checking to see if your computer..."
message and all would proceed properly. Now, when I do this, the
progress bar for "Opening Page
update.microsoft.com/windowsupdate/v6/default.aspx..." freezes
about
one third of the way across. Occasionally, after a long wait, it
will
open, I receive the "Checking to see..." message, and then a blank
window, which remains that way. Meanwhile, there is no activity
showing in the double-monitor icon in the Notification Area. To
get
around this, I have been clicking the gold shield to get the update
details, then clicking download, followed by install when it has
finished. Today, I selected download and then tried to bring up
the
progress window, but nothing happened and the gold shield
disappeared.
There certainly wasn`t sufficient time for the whole package to
have
downloaded and installed and there was no activity showing in the
Notification Area. I tried re-booting, but the gold shield has not
re-appeared.

I have not made any changes to firewall settings, nor to browser
options, and hope that someone can explain how to resolve this
problem, please.

Many thanks
Kate

 

[Unknown]

Why do you continue making a total ass of yourself?
Don't you have any feelings for yourself at all?