M
mbech23
Hi. I have this problem I'm hoping I can get ANY help with.
For the last month or so, I've been having a problem with Windows
Explorer. At random times, and often several times once it begins, my
computer freezes and a message comes up: "Windows Explorer is Not
Responding." I'll be working in one program and want to bring up
another, and out of nowhere, I get the hourglass icon and not a single
program that is open will respond. In fact, my entire Start menu won't
come up.
After repeatedly clicking on the program, or on anything on my task
bar, the 'Windows Explorer is Not Responding' sign comes up and gives
me these options: Close the program or Wait for the program to respond.
And only if I click on 'Close the Program' will it activate, tell me
'Windows is checking for a solution to the problem' and after about
five seconds of the programs I am using freezing completely, everything
returns to normal.
When this happens, Ctrl+Alt+Del will work but the best I can do from
there is start the Task Manager and it simply tells me "Explorer.exe"
is not responding. What exactly is Windows Explorer, and how do I fix
this?
If it helps, I have Windows Vista Home Basic on a Toshiba laptop, and
the program I most recently added to it since this problem began is the
Microsoft Zune Program, but this happens whether I use Zune or not.
Aside from that, there really doesn't seem to be any pattern.
I hope I provided enough information and I'm sorry I'm not more
tech-savvy. Thanks!
For the last month or so, I've been having a problem with Windows
Explorer. At random times, and often several times once it begins, my
computer freezes and a message comes up: "Windows Explorer is Not
Responding." I'll be working in one program and want to bring up
another, and out of nowhere, I get the hourglass icon and not a single
program that is open will respond. In fact, my entire Start menu won't
come up.
After repeatedly clicking on the program, or on anything on my task
bar, the 'Windows Explorer is Not Responding' sign comes up and gives
me these options: Close the program or Wait for the program to respond.
And only if I click on 'Close the Program' will it activate, tell me
'Windows is checking for a solution to the problem' and after about
five seconds of the programs I am using freezing completely, everything
returns to normal.
When this happens, Ctrl+Alt+Del will work but the best I can do from
there is start the Task Manager and it simply tells me "Explorer.exe"
is not responding. What exactly is Windows Explorer, and how do I fix
this?
If it helps, I have Windows Vista Home Basic on a Toshiba laptop, and
the program I most recently added to it since this problem began is the
Microsoft Zune Program, but this happens whether I use Zune or not.
Aside from that, there really doesn't seem to be any pattern.
I hope I provided enough information and I'm sorry I'm not more
tech-savvy. Thanks!