Hi Dasha,
You're actually on the wrong forum for XP, but I'll make a few comments anyway
Please confirm your system clock and Time Zone also the Date set properly,
Having it set incorrectly can cause this type of behavior.
Test this WGA diagnose test, connection to MS, that scripts working and a
new Validation tool
http://www.microsoft.com/genuine/diag/
Download CCleaner and Dial-ª-fix
Ccleaner -
http://www.ccleaner.com ;
Note, uncheck Yahoos toolbar during instªll.
Do the scans with all the check marks ºn.
Run the above remover in safe mode then Ccleaner on all 3
settings(windows,apps & issues) and clear anything found reboot and see if it
still exists.
NOTE - The first time you run CCleaner's Issues scanner you'll have to keep
running it back-to-back until it finds nothing. One scenario is a registry
key may only be a reference pointing to a completely different location in
the registry and when it's removed then that reference link is also noticed
as being invalid on a subsequent scan. It's generally a good idea to keep
running the Issues scan until nothing is listed.
There is also a third-party fix which has had good results for a number of
folks here:
Dial-ª--Fix
http://wiki.djlizard.net/Dial-a-fix ;
Run this program with all the functions activated in safe mode. --it may
look as if the scan has frozen. DAF is actually doing lots of shoveling and
shuffling, so don't interrupt it.
Please read the page and Scroll down about 2/3 of the way to Download
Dial-ª-fix
Exit Safe Mode (Reboot)
Try the updates n0w
I hope this post is helpful.
Let us know how it works ºut