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Yousuf Khan
Yousuf said:Something strange just happened recently, under Windows 7, although I
have seen it happen under Windows XP before too. A hard drive that's
internal (i.e. always there, not physically removable), just disappeared
from Windows sight. No longer accessible, HD Sentinel didn't see it
either. Rebooted, and everything was fine, it came back. But there were
no warnings in SMART about that drive. Is there something in the Windows
logs that I can see about this?
Yousuf Khan
Looks like I've had another recurance of this problem on Windows 7, just
over 3 weeks later. The same issues again, I got an Event ID 15 on the
Disk subsystem in device \Device\Harddisk1\DR1. And also just like
before, I got a simultaneous Event ID 11 on the ATAPI subsystem in
device \Device\Ide\IdePort0.
Now, I don't think that there is actually anything wrong with the DVD
drive, corresponding to event id 11 on \Device\Ide\IdePort0. There was
only one instance of that message, but there were six instances of the
event id 15. Plus there was nothing in the DVD drives at the time to
read, so I think the event 11 is just a spurious message by a confused
system. As a test, I also tried reading a disk from that DVD drive
later, and it was able to read just fine.
I rebooted and all of the drives came back fine. But that's a crappy but
standard Windows solution, don't like it.
I've included the Everest SMART report down below on the drive
experiencing the problems.
[ ST3750330AS (3QK05VWL) ]
01 Raw Read Error Rate 6 114 99 75934965 OK: Value is normal
03 Spin Up Time 0 94 93 0 OK: Always passing
04 Start/Stop Count 20 100 100 217 OK: Value is normal
05 Reallocated Sector Count 36 100 100 0 OK: Value is normal
07 Seek Error Rate 30 72 60 16500356 OK: Value is normal
09 Power-On Time Count 0 92 92 7462 OK: Always passing
0A Spin Retry Count 97 100 100 0 OK: Value is normal
0C Power Cycle Count 20 100 100 173 OK: Value is normal
B8 <vendor-specific> 99 100 100 0 OK: Value is normal
BB <vendor-specific> 0 100 100 0 OK: Always passing
BC <vendor-specific> 0 99 99 655370 OK: Always passing
BD <vendor-specific> 0 100 100 0 OK: Always passing
BE <vendor-specific> 45 61 51 706347047 OK: Value is normal
C2 Temperature 0 39 50 39 OK: Always passing
C3 Hardware ECC Recovered 0 29 18 75934965 OK: Always passing
C5 Current Pending Sector Count 0 100 100 0 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100 0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200 0 OK: Always passing
As you can see there's a lot of Raw Read errors, Seek errors, and
hardware ECC recovered. What's the most likely cause of this? Cable?
Yousuf Khan