some of the HP software installs as a service, did you disable the
services?
is there a way to install the printer driver only?
I traced the problem to the HP Digital Monitor Software that loads
upon start up and is present in the system tray. When this program is
stopped, the communication issue disappears on the computer on which
the HP monitor SW is installed. The printer works fine wirelessly,
but with the Digital Monitor stopped, the HP solution center does not
function. This is another piece of sw that relies upon the HP Digital
Monitor SW to communicate with the printer. Scanning, copying, and
faxing can no longer be done through the HP Solution center with the
HP Digital Monitor SW disabled. Once disabled, I cannot find a place
to re-start it again, without rebooting the computer. Although I had
orginally thought the printer was initiating the communication with
the computer, it is, in fact, the other way around. It is the HP
Digital Monitor SW that is constantly initiating communication with
the printer, and the printer is simply responding to queries. Why it
does this with no requests for any kind of printer services I do not
know. The HP Digital Monitor SW also seems to reek havoc with my
wireless network and communicating on the internet. I am constantly
disconnected for no reason and it took me over an hour to establish a
link between this computer and the wireless network. The WPA
encryption is also playing into this somehow, but I don't know why.
Anyway, I think I understand what the problem is with the printer and
software. I am very disappointed in HP's sw. This HP Digital Monitor
SW appears to be a very poorly put together piece of sw that one has
to disable to get some basic functionality. Shame on HP for such a
shoddy product.
Doug