Warning - Maxtor 120GB 160GB drives are unreliable

[Rod Speed]

So they should build one?

Nope, they should do what the other hard drive manufacturers
do, get their distributors in this country organise the return of
the drives returned under warranty to Singapore.

Now consider that someone else, somewhere else,
won't have a WD or Samsung, Hitachi, etc, etc, center
near them. Overall, we can't fault them for where you
live, nor find fault with them wanting you to mail it to
them instead of, oh, to the local supermarket instead.

See above.

I'm suspecting the primary problem you had
was that you dealt with a Maxtor CSR a bit like
you deal with some posters in this newsgroup.

Pity it wasnt even me, child.

It wouldn't be hard to imagine a scenario where they
were smiling while they made you jump through hoops...
consider CSRs are low paid, have monotonous jobs,
and probably all secretly plot against you Rod. ;-)

Never ever could bullshit its way out of a wet paper bag.

If they require you to run it and it won't run, you
merely tell them that. Seems pretty clear cut to me.

Pity about when they refuse to RMA the drive in that situation.

How is that a question? Either you buy it knowing
it had a maxtor warranty or that it didn't.

It aint always that black and white, child.

You buy it knowing it had the OEM vendor
warranty instead or in addition, or that it didn't.

It aint always that black and white, child.

If you buy it with no paperwork stating a warranty at
all, and no warranty statement from the seller, you are
accepting there is no guarantee of warranty coverage.

Wrong again. Our legal system doesnt work like that, child.

That's not really questionable, either it's covered or not.

Wrong, as always.

If you throw away all your paperwork then maybe you won't know
if you had several drives but how is that a manufacturer's fault?

Yet another of your puerile straw men.

Further, how is this any different than with another brand?

That was a comment on your stupid pig ignorant claim
about not needing any support, nothing specific to Maxtor.

Thats an example of where you may well need
support, with any hard drive manufacturer.

It is always easy.

Nope, not when the hard drive manufacturer refuses to do
the RMA because they claim that its an OEM drive, child.

Is it as easy as walking and chewing gum? Nope.
Easy as finding the sky? No again.
Easy as doing any other typical kind of RMA?
Yes, even easier than most.

Never ever could bullshit its way out of a wet paper bag.

It's easy. Maybe in your case it's expensive shipping
it long distances, but that's not hard, just more costly.

Never ever could bullshit its way out of a wet paper bag.

LOL.

Your village eejut imitations cut no mustard, child.

Rod, it's that easy.

No it isnt if you dont have the packing, child.

What they should be doing is to ship you the replacement,
then you can reuse what the replacement came in to ship
the failed drive back, child.

It might be even easier than "that easy".

Never ever could bullshit its way out of a wet paper bag.

 

[hodw]

The same system has two WD drives working perfecly.
It does not look like a system problem.

Hod

 

[kony]

The same system has two WD drives working perfecly.
It does not look like a system problem.

Hod

Are these two drives always in the same case, mounting
position? If so it might suggest the other positions aren't
as well cooled, or that the power lead to the additional
drive is poor. Putting multiple drives into exact same
scenario and finding them fail suggests the scenario as much
as the drives.

Maybe you are that unlucky, but it's quite unlikely.
Millions of drives are sold and it is impossible for them to
be failing at even 1/50th of the rate you are seeing without
it being widespead news on the internet. I mean news of
specific models being problematic, not just generic comments
that bash entire manufacturers' lines.

FWIW, I happen to have a couple of Maxtor 120GB here,
running 24/7 in a fileserver. Other Maxtors are running
fine too, but I dont' recall any that are 120 or 160GB.

 

[Rod Speed]

Are these two drives always in the same case, mounting
position? If so it might suggest the other positions aren't
as well cooled, or that the power lead to the additional
drive is poor. Putting multiple drives into exact same
scenario and finding them fail suggests the scenario as much
as the drives.

Maybe you are that unlucky, but it's quite unlikely.
Millions of drives are sold and it is impossible for them to
be failing at even 1/50th of the rate you are seeing without
it being widespead news on the internet. I mean news of
specific models being problematic, not just generic comments
that bash entire manufacturers' lines.

FWIW, I happen to have a couple of Maxtor 120GB here,
running 24/7 in a fileserver. Other Maxtors are running
fine too, but I dont' recall any that are 120 or 160GB.

The failure rate with some of the maxtor drives in the
storagereview reliablity survey are pretty obscene.

 

[Vic Smith]

FWIW, I've been running a 160gb Maxtor for a couple years
with no issues, along with 6 or 7 different model Maxtor
250's. And I have a number of dead WD's, IBM's, and Seagates
lying around. And an old Maxtor. Means nothing.

The failure rate with some of the maxtor drives in the
storagereview reliablity survey are pretty obscene.

The storagereview reliablity survey itself is obscene.
2 of 3 common Maxtors I attempted to enter into the db
could not be properly assigned by model number.
Same with a dead WD.
That survey is meaningless, except perhaps to 'roos such
as you, and voodoo adherents. When finding I couldn't
enter common drive models, I didn't bother looking at it.
Pay attention, and you can avoid looking stupid again when
invoking such a "survey" for any reason whatsoever.

--Vic

 

[Rod Speed]

FWIW, I've been running a 160gb Maxtor for a couple years
with no issues, along with 6 or 7 different model Maxtor 250's.

They can be rather more sensitive to inadequate cooling the some drives.

They are dying like flys in their external housings
which have grossly inadequate cooling.

And I have a number of dead WD's, IBM's, and Seagates
lying around. And an old Maxtor. Means nothing.

Its not as black and white as that.

The storagereview reliablity survey itself is obscene.

We'll see...

2 of 3 common Maxtors I attempted to enter into the
db could not be properly assigned by model number.
Same with a dead WD.

It wont let you enter data for drives they have not reviewed.

That survey is meaningless,

Its a hell of a lot better a sample than what you have.

<reams of your puerile shit any 2 year old could leave for dead flushed where it belongs>

 

[Vic Smith]

Its not as black and white as that.

Nobody said anything about black and white, except you.
Means nothing to me. If you want to add some color, be
my guest.

We'll see...


It wont let you enter data for drives they have not reviewed.

I know. As I said, I couldn't enter common mass-market drives.
Common 250gb Maxtors which have been sold for years and
continue to be sold.

Its a hell of a lot better a sample than what you have.

Nope, they just have a larger, but inaccurate sample. My sample has
accurate model numbers. The storagereview sample allows "I think so"
models with point and click, because they won't allow the respondent
to enter the actual model number. With that methodology, it's bound
to be crap.
Mine means nothing because it's small, their's means nothing
because it's inaccurate. You go right on thinking that survey has
validity, 'roo, and pull it out when you need it.

--Vic

 

[Rod Speed]

Nobody said anything about black and white, except you. Means
nothing to me. If you want to add some color, be my guest.

Never ever could bullshit its way out of a wet paper bag.

I know.

Liar. You do now.

As I said, I couldn't enter common mass-market drives.
Common 250gb Maxtors which have been sold for
years and continue to be sold.

There's 250G Maxtors in the list.

Yep.

they just have a larger, but inaccurate sample.

Pathetic. You clearly havent actually got
a clue about what a viable sample is about.

My sample has accurate model numbers.

So does theirs.

The storagereview sample allows "I think so" models with point and click,
because they won't allow the respondent to enter the actual model number.
Pathetic.

With that methodology, it's bound to be crap.
Pathetic.

Mine means nothing because it's small, their's means nothing because it's inaccurate.
Pathetic.

You go right on thinking that survey has validity, 'roo, and pull it out when you need
it.

Never ever could bullshit its way out of a wet paper bag.

 

[Vic Smith]

Never ever could bullshit its way out of a wet paper bag.

That's your job, 'roo.

Liar. You do now.

Knew it yesterday too. See, this is why you're held in such low
regard. Your mouth writes checks that reality can't cash.

There's 250G Maxtors in the list.

Only the models they reviewed. Not my common mass market models.
Only an backward 'roo can not understand that a different model number
usually signifies the drive is different. A common exception is
Maxtor will sometimes give the same drive a different retail and OEM
model number. I have one 250gb Maxtor with a 16mb buffer, which so
happens to run a few degrees hotter than my other 250gb Maxtors.
Can't report that on the survey without assigning its "problem" to a
different model entirely, which of course I won't do. Same deal with
a dead WD. Doesn't stop others who want to pitch a bitch, as I'm sure
they do, having seen the likes of you and some of the other dishonest
jomocas on these newsgroups.

Pathetic. You clearly havent actually got
a clue about what a viable sample is about.

You go on and believe that "I think so" is an accurate way
to determine the model number and report on it.
And go on believing that survey isn't full of misrepresented
hard drive models. Your problem.

So does theirs.

Old shit-in-his-ears writes another rubber check.

Pathetic.

Which means you're writing those checks again.

Never ever could bullshit its way out of a wet paper bag.

Which means you've given up. So I'm quitting now.
No sense beating a dead 'roo. Especially when it's begun to stink.
****s up your shoes.

--Vic

 

[Rod Speed]

Knew it yesterday too.
Liar.

Only the models they reviewed. Not my common mass market models.

Another pig ignorant lie.

<reams of your puerile shit any 2 year old could leave for dead flushed where it belongs>

 

[kony]

They can be rather more sensitive to inadequate cooling the some drives.

I suggest completely ignoring failure rates of inadequately
cooled drives. We can't single out Maxtor here either, a
recent generation of Seagate also had/has a problem with
poor ventilation and other drives will be at risk too.

They are dying like flys in their external housings
which have grossly inadequate cooling.

yes, small passive housings are a piss-poor way to run a
drive for longer than 20 minutes or so depending on ambient
temp. Not a Maxtor issue, rather a general cooling issue.
We can blame Maxtor for a poor product when they make the
external case, and should blame them, but as well blame
other manufacturers for same design blunders.

Its not as black and white as that.

As what?
Typically you'll hear of someone having drive after drive
fail then blame the brand. Even with small sample sizes,
when you compare that to others that have several drive and
no higher failure rate with the Maxtor (or whichever other)
brand, more perspective is gained.

 

[Rod Speed]

I suggest completely ignoring failure rates of inadequately cooled drives.

I dont, particularly when considering what drive to buy with
cases that arent ideal cooling wise, particularly when its just
not practical to leave a free slot between each drive. If you
do need to do that, best to avoid most of the Maxtors.

We can't single out Maxtor here either, a recent generation
of Seagate also had/has a problem with poor ventilation

I was JUST commenting on his comment about Maxtors there.

and other drives will be at risk too.

Not necessarily if its the only drive in the system.

yes, small passive housings are a piss-poor way
to run a drive for longer than 20 minutes or so
depending on ambient temp. Not a Maxtor issue,

Yes it is when Maxtor is stupid enough
to design the external housings that way.

In spades when their drives dont like inadequate cooling.

rather a general cooling issue. We can blame Maxtor for a poor
product when they make the external case, and should blame them,

Which is precisely what I did.

but as well blame other manufacturers for same design blunders.

They are completely irrelevant to the
Maxtor external drives designed by Maxtor.

As what?

That last 'means nothing'

Typically you'll hear of someone having drive after drive fail then blame
the brand. Even with small sample sizes, when you compare that to
others that have several drive and no higher failure rate with the
Maxtor (or whichever other) brand, more perspective is gained.

The technical term for that is still 'pathetically inadequate sample'