Follow up:
I googled 0x80073712 and found some problems on my computer I hadn't noticed
before.
I started command prompt as administrator and ran sfc /scannow and it
encountered some problems that could not be fixed.
c:\windows\logs\cbs\cbs.log
2009-05-28 15:35:17, Info CSI 00000228 [SR] Cannot
verify component files for 47d652ab5793a577a5646cdc3ca7f489, Version =
6.0.6001.18214, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
(FALSE)
2009-05-28 15:35:17, Info CSI 00000229 [SR] Cannot
verify component files for f2eff7c739b1b3ff76131886093b709f, Version =
6.0.6000.16819, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
(FALSE)
2009-05-28 15:35:17, Info CSI 0000022a [SR] Cannot
verify component files for Microsoft-Windows-OESpamfilter-DAT, Version =
6.0.6001.18214, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
2009-05-28 15:35:17, Info CSI 0000022b Repair results
created:
POQ 71 starts:
I checked Windows Update and found junk e-mail filter had failed to install
since May 12 and hasn't been installed:
Update for Windows Mail Junk E-mail Filter [May 2009] (KB905866)
Installation date: ?5/?12/?2009 5:45 PM
Installation status: Failed
Error details: Code 80073712
Update type: Recommended
Install this update for Windows Mail to revise the definition files that are
used to detect e-mail messages that should be considered junk e-mail or that
may contain phishing content. After you install this item, you may have to
restart your computer. This update is provided to you and licensed under the
Windows Vista License Terms.
More information:
http://go.microsoft.com/fwlink/?LinkID=79015
Help and Support:
http://support.microsoft.com
I believe this is a symptom and not the source of the problem.
The System Update Readiness tool ran without a hitch.
Still can not install SP2. Not sure where to go from here.
Tae Song said:
My attempt to install Vista SP2 failed for unknown reasons.
It failed to install even under Safe Mode.
I even downloaded and installed Windows6.0-KB947821-v4-x86. No problems
were encountered, SP2 install still fails.
Log Name: System
Source: Microsoft-Windows-Service Pack Installer
Date: 5/28/2009 4:09:57 AM
Event ID: 7
Task Category: None
Level: Error
Keywords:
User: User-PC\User
Computer: User-PC
Description:
Changes to an update(Service Pack for Microsoft Windows (KB948465)) failed
during Service Pack installation.
Identity: VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005
Error Code: 0x80073712
Target State: 7
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Service Pack Installer"
Guid="{62ef8b9f-ee45-4aba-a9b9-b70e878bf30a}" />
<EventID>7</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-05-28T08:09:57.796Z" />
<EventRecordID>123085</EventRecordID>
<Correlation />
<Execution ProcessID="5908" ThreadID="968" />
<Channel>System</Channel>
<Computer>User-PC</Computer>
<Security UserID="S-1-5-21-305116893-3674275537-2081564863-1000" />
</System>
<EventData>
<Data Name="PackageDisplayName">Service Pack for Microsoft Windows
(KB948465)</Data>
<Data
Name="CBSIdentity">VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005</Data>
<Data Name="ErrorCode">0x80073712</Data>
<Data Name="TargetInstallState">7</Data>
</EventData>
</Event>