B
Bob W
Yeah, it says that NOW, but it didn't until AFTER I called them up and chewed on them about the bug after I wasted a day and half trying to install SP1 and figuring out what the bug was. Each try takes about 2-1/2 hours.
Bob, Still Old, Still Grey, And Still A Woolf
No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.
Bob's Space - Home Page of the Olde Greywoolf
Hello,
The generic trouble-shooting article for SP1 installations does suggest to
disable anti-virus as part of the trouble-shooting.
947366 Error message when you try to install Windows Vista Service Pack 1:
"Installation was not successful" or "An internal error occurred while
installing the service pack"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;947366
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
| >Thread-Topic: Vista SP1 Will Not Install
| >thread-index: AciquJnn6jsDHVyVS9GvL7EGdt3dYA==
| >X-WBNR-Posting-Host: 217.33.240.50
| >From: =?Utf-8?B?TXIgVGFm?= <[email protected]>
| >References: <[email protected]>
<[email protected]>
| >Subject: Re: Vista SP1 Will Not Install
| >Date: Wed, 30 Apr 2008 04:52:01 -0700
| >Lines: 41
| >Message-ID: <[email protected]>
| >MIME-Version: 1.0
| >Content-Type: text/plain;
| > charset="Utf-8"
| >Content-Transfer-Encoding: 7bit
| >X-Newsreader: Microsoft CDO for Windows 2000
| >Content-Class: urn:content-classes:message
| >Importance: normal
| >Priority: normal
| >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| >Newsgroups: microsoft.public.windows.vista.installation_setup
| >Path: TK2MSFTNGHUB02.phx.gbl
| >Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.installation_setup:39197
| >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
| >
| >Bob
| >
| >Good guess. IOLO antivirus was installed. I say 'was' because as soon
as i
| >uninstalled it, SP1 successfully installed.
| >
| >Many thanks for your response on this. It's a shame Microsoft Support
| >themselves could not offer this advice and I have had to rely on the
good
| >grace of the user community to answer my response.
| >
| >Many thanks again
| >
| >"Bob W" wrote:
| >
| >> Let me guess. You have McAfee security software or some other
Antivirus/Malware software? It's a known issue with McAfee ISS and SP1
Update. Had the exact same problem. Turn OFF "until restart" everything
in McAfee, etc. that you can find. Try the update again. If that doesn't
work (if you have something other than McAfee), then I suggest a uninstall
of the program, then update and then re-install. If you are running
Norton, it does NOT play well with Vista to begin with and you should
change to another virus program.
| >> Bob, Still Old, Still Grey, And Still A Woolf
| >>
| >>
| >> No trees were harmed in the sending of this message and a very large
number of electrons were asked their permission to be terribly
inconvenienced. And a party was thrown for them afterwards for being really
cool about it.
| >>
| >> Bob's Space - Home Page of the Olde Greywoolf
| >>
| >> I've tried numerous times to Install Vista Sp1, but without success.
The
| >> install appers to go well, reaching 100% at stage 3, but then the
screen
| >> reports the SP did not successfully install, and proceeds to roll
back. On
| >> Checking the message in Windows Update, the install failed with
error
| >> 80004005.
| >>
| >> I've raised the issue directly with MS, but the advice to install
the SP in
| >> Safe mode has not helped. I've also trawled various forums and
cannot find
| >> any reference to the specific error code.
| >>
| >> I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it
might be a
| >> hardware issue, and I have tried disabling / uninstalling various
devices to
| >> see if this helps, but this also has not got me any further.
| >>
| >> Has anyone else experienced this? Does anyone know what this error
code
| >> means? Is there a way to force the SP to install despite this error
code (it
| >> does get to 100% at stage 3 after all, so maybe it does install, but
one of
| >> the packages check routines is picking up an error which doesn't
really
| >> exist???)
| >
Bob, Still Old, Still Grey, And Still A Woolf
No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.
Bob's Space - Home Page of the Olde Greywoolf
Hello,
The generic trouble-shooting article for SP1 installations does suggest to
disable anti-virus as part of the trouble-shooting.
947366 Error message when you try to install Windows Vista Service Pack 1:
"Installation was not successful" or "An internal error occurred while
installing the service pack"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;947366
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
| >Thread-Topic: Vista SP1 Will Not Install
| >thread-index: AciquJnn6jsDHVyVS9GvL7EGdt3dYA==
| >X-WBNR-Posting-Host: 217.33.240.50
| >From: =?Utf-8?B?TXIgVGFm?= <[email protected]>
| >References: <[email protected]>
<[email protected]>
| >Subject: Re: Vista SP1 Will Not Install
| >Date: Wed, 30 Apr 2008 04:52:01 -0700
| >Lines: 41
| >Message-ID: <[email protected]>
| >MIME-Version: 1.0
| >Content-Type: text/plain;
| > charset="Utf-8"
| >Content-Transfer-Encoding: 7bit
| >X-Newsreader: Microsoft CDO for Windows 2000
| >Content-Class: urn:content-classes:message
| >Importance: normal
| >Priority: normal
| >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| >Newsgroups: microsoft.public.windows.vista.installation_setup
| >Path: TK2MSFTNGHUB02.phx.gbl
| >Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.installation_setup:39197
| >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
| >
| >Bob
| >
| >Good guess. IOLO antivirus was installed. I say 'was' because as soon
as i
| >uninstalled it, SP1 successfully installed.
| >
| >Many thanks for your response on this. It's a shame Microsoft Support
| >themselves could not offer this advice and I have had to rely on the
good
| >grace of the user community to answer my response.
| >
| >Many thanks again
| >
| >"Bob W" wrote:
| >
| >> Let me guess. You have McAfee security software or some other
Antivirus/Malware software? It's a known issue with McAfee ISS and SP1
Update. Had the exact same problem. Turn OFF "until restart" everything
in McAfee, etc. that you can find. Try the update again. If that doesn't
work (if you have something other than McAfee), then I suggest a uninstall
of the program, then update and then re-install. If you are running
Norton, it does NOT play well with Vista to begin with and you should
change to another virus program.
| >> Bob, Still Old, Still Grey, And Still A Woolf
| >>
| >>
| >> No trees were harmed in the sending of this message and a very large
number of electrons were asked their permission to be terribly
inconvenienced. And a party was thrown for them afterwards for being really
cool about it.
| >>
| >> Bob's Space - Home Page of the Olde Greywoolf
| >>
| >> I've tried numerous times to Install Vista Sp1, but without success.
The
| >> install appers to go well, reaching 100% at stage 3, but then the
screen
| >> reports the SP did not successfully install, and proceeds to roll
back. On
| >> Checking the message in Windows Update, the install failed with
error
| >> 80004005.
| >>
| >> I've raised the issue directly with MS, but the advice to install
the SP in
| >> Safe mode has not helped. I've also trawled various forums and
cannot find
| >> any reference to the specific error code.
| >>
| >> I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it
might be a
| >> hardware issue, and I have tried disabling / uninstalling various
devices to
| >> see if this helps, but this also has not got me any further.
| >>
| >> Has anyone else experienced this? Does anyone know what this error
code
| >> means? Is there a way to force the SP to install despite this error
code (it
| >> does get to 100% at stage 3 after all, so maybe it does install, but
one of
| >> the packages check routines is picking up an error which doesn't
really
| >> exist???)
| >