Vista Enterprise Key

  • Thread starter Thread starter Ron Williams
  • Start date Start date
R

Ron Williams

Has anybody else not been able to get their key from Microsoft? Our
licensing person says she has been trying to get the serial number since the
day we were able to download the media at the end of November but she says
she can't get any response from Microsoft. Now, all of our test machines
and initial installs are nearing the end of their 30-day grace period and we
still have no key to be able to activate them. Is anybody else in the same
situatioin, or is it just something with our person?

RLW.
Ohio U.
 
Windows Vista Enterprise Licensing:
http://www.microsoft.com/licensing/sa/benefits/vista.mspx

--
Carey Frisch
Microsoft MVP
Windows Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/


---------------------------------------------------------------------------

:

| Has anybody else not been able to get their key from Microsoft? Our
| licensing person says she has been trying to get the serial number since the
| day we were able to download the media at the end of November but she says
| she can't get any response from Microsoft. Now, all of our test machines
| and initial installs are nearing the end of their 30-day grace period and we
| still have no key to be able to activate them. Is anybody else in the same
| situatioin, or is it just something with our person?
|
| RLW.
| Ohio U.
 
Okay,.... that was completely useless.
It was VERY obvious from the question that we already purchased the volume
licensing option, and we even downloaded the ISO images. What we haven't
been provided is the serial number needed to activate it. And as I said,
our licensing person says she can't get a response from Microsoft. (Or
perhaps the response she is getting is about as useless as your reply...)

Pay attention to the question before tossing up garbage.

RLW
Ohio U.
 
Ron Williams said:
Okay,.... that was completely useless.
It was VERY obvious from the question that we already purchased the volume
licensing option, and we even downloaded the ISO images. What we haven't
been provided is the serial number needed to activate it. And as I said,
our licensing person says she can't get a response from Microsoft. (Or
perhaps the response she is getting is about as useless as your reply...)

Pay attention to the question before tossing up garbage.
Click to expand...


I think Carey is an automated bot from Microsoft, made to answer these
questions on activation and licencing, as well as any other bad news.

ss.
 
Your "licensing person" needs to deal with the entity that sold
your organization the Windows Vista Enterprise Agreement.
This peer-to-peer public newsgroup has no idea from whom
the purchase was made from. The Product Keys should have
been made available at the time the purchase was made.

From the web page previously provided:

"To purchase software through the Microsoft Enterprise Agreement program,
contact your Microsoft Large Account Reseller (LAR) or Enterprise Software
Advisor (ESA). To find a Microsoft LAR or ESA near you, call (800) 426-9400
in the United States".

--
Carey Frisch
Microsoft MVP
Windows Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/


---------------------------------------------------------------------------

:

| Okay,.... that was completely useless.
| It was VERY obvious from the question that we already purchased the volume
| licensing option, and we even downloaded the ISO images. What we haven't
| been provided is the serial number needed to activate it. And as I said,
| our licensing person says she can't get a response from Microsoft. (Or
| perhaps the response she is getting is about as useless as your reply...)
|
| Pay attention to the question before tossing up garbage.
|
| RLW
| Ohio U.
|
|
| | > Windows Vista Enterprise Licensing:
| > http://www.microsoft.com/licensing/sa/benefits/vista.mspx
| >
| > --
| > Carey Frisch
| > Microsoft MVP
| > Windows Shell/User
| > Microsoft Community Newsgroups
| > news://msnews.microsoft.com/
| >
| >
| > ---------------------------------------------------------------------------
| >
| > "Ron Williams" wrote:
| >
| > | Has anybody else not been able to get their key from Microsoft? Our
| > | licensing person says she has been trying to get the serial number since
| > the
| > | day we were able to download the media at the end of November but she
| > says
| > | she can't get any response from Microsoft. Now, all of our test
| > machines
| > | and initial installs are nearing the end of their 30-day grace period
| > and we
| > | still have no key to be able to activate them. Is anybody else in the
| > same
| > | situatioin, or is it just something with our person?
| > |
| > | RLW.
| > | Ohio U.
| >
| >
|
 
The surprising thing is that Ron installed it on his production environment
without having all the necessary pieces to support it. I hope he doesn't
get into too much trouble when the reduced functionality kicks in.

Dale
 
Carey:
There must be something lacking or a communication error somewhere
within their organization. I purchased Vista Enterprise v/l s/a and the
product keys were readily available after the license was added to the
account. Have a great holiday season.
 
Ron;
The problem is no one here can help you.
The only person that can is your licensing rep.
The fact she can not get a hold of Microsoft is irrelevant.
Carey gave you a link to support with Contact Us information.

My guess is your licensing person does not know the proper way or does not
know who to contact and is feeding you a line to conceal her own ignorance.
Others in your situation seem to have no problem getting the keys.
Verify she knows what she is doing.
In any case, the solution to your problem is with her.
 
Dennis;
I suspect the licensing person is concealing her own ignorance and the rest
are paying the price for her incompetence.
However we may never know.
 
Got keys to Enterprise and Business as soon as they were made available to
us grunts within our organization...

Lang
 
The surprising thing is that Ron installed it on his production
environment without having all the necessary pieces to support it. I hope
he doesn't get into too much trouble when the reduced functionality kicks
in.
Click to expand...

Can you point me to any notes on what the reduced functionality is? As
part of my testing I may decide to let my install run over the 30 days
(and why only 30, XP was 60) just to see what works and what doesn't.
 
So did you try the number from that website that Carey provided? Reduced
functionality is that you can surf the web looking for answers for a period
of one hour, after which you have to log on again..
 
Jeff Gaines said:
Can you point me to any notes on what the reduced functionality is? As
part of my testing I may decide to let my install run over the 30 days
(and why only 30, XP was 60) just to see what works and what doesn't.
Click to expand...


I've already seen what happens after you do not activate it for 30 days.
You are only able to open IE7, and it shows a page with instructions for
activation. There is no Taskbar or Start Menu, but I was able to open
folders by typing in the location in the IE address bar. Basically, the
computer is pretty much unusable, but I was able to run programs to back
files up before reinstalling the OS. I'll have to go through this process
one more time before I can buy a key when Vista is released.

The 'reduced functionality' that was mentioned is what happens when an
attempt to *crack* Vista has been discovered.

ss.
 
Let me see if I can extrapolate an actual answer to the question based on
your responses... I believe what you are trying to say is:
'Nobody you know of has reported having a similar problem, so the problem is
likely between your licensing person and you vendor, or between you vendor
and MS.'

Which is actually an answer I'm expecting to get. If that turns out to be
acurate then I could further consider that if the problem is between our
vendor and MS, then other customers of the same vendor should be having the
same problem. Or, if the problem was on the MS end, then perhaps other
vendors and their customers have run into the same thing. Hence the actual
question: 'Is anybody else having this issue.' If nobody else is having the
problem then the hangup is between our person and our vendor, and of no
other customers of that vendor are having the issue, it's probably something
related more to the person on our end.

However, the first step to sorting it out is to find out if anybody else out
there is having the same issue. And, based on several of the other
responses to my question here, we may well be the only one having this
issue.

Ron W.
Ohio U.
 
I went as far as I could through the web site last week. However, I
eventually reach a point where I need to provide our license agreement
number (either via phone or email) and I don't have that number. I've asked
the woman here that is supposed to be doing all of this if she could just
give me that number and I'll handle contacting whomever I need to deal with
to get the number, but she won't let anybody else have the number.

Until we get the key, we can't do anything permanent; (like setting up any
deployment options) because we may have to re-format those machines when we
hit the 30-day mark. Basically, we're stuck waiting for her to get the key
for us, and she is telling us the problem lies higher up than her.

Ron W.
Ohio U.
 
Ron Williams said:
Has anybody else not been able to get their key from Microsoft? Our licensing person says
she has been trying to get the serial number since the day we were able to download the media
at the end of November but she says she can't get any response from Microsoft. Now, all of
our test machines and initial installs are nearing the end of their 30-day grace period and
we still have no key to be able to activate them. Is anybody else in the same situatioin, or
is it just something with our person?
Click to expand...

I don't know why this hasn't been mentioned,
but you can restart the 30 day grace period.
It is built into Windows, it's not a hack.

http://www.microsoft.com/technet/windowsvista/plan/faq.mspx
<quote>
Q. What is Initial Grace?
A.Initial Grace (or OOB Grace) starts the first time you start your computer after you install
the operating system. It provides 30 days for the computer to be activated. The Initial Grace
period can only be restarted by running sysprep /generalize, or by using slmgr.vbs -rearm.
These processes reset the Initial Grace timer to 30 days. This will only work three times.
</quote>

<quote>
A client can be returned to its initial activation state for the current license by using the
slmgr.vbs script with the -rearm option. This option resets the computer's activation timer and
reinitializes some activation parameters, including a KMS client's unique machine ID (also
known as client machine ID, or CMID). The number of times this can be repeated is limited and
depends on how many times sysprep /generalizehas been run to create the distribution media. The
maximum number of rearms possible is three.
</quote>

In an elevated command prompt type:
slmgr -rearm
 
Thanks for the tip. I hadn't dug through all the options with Vista's
sysprep yet (primarily because we don't have our key yet...) so I wasn't
aware that it could be reset. I'll look into doing that while we "wait
patiently" for the key. Perhaps this will allow us to make some progress.

Thanks again.
Ron W.
Ohio U.
 
Restart your grace period for activation.

In an elevated command prompt, type;
slmgr -rearm

It's that simple.


-Michael
 
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