Hello Jeff,
It is the driver that needs updating from what I was told not the bios.
The case number you list is the Flight Simulator one, it wouldn't surprise
me that it is the same cause.
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>From: "Jeff Bucarion" <
[email protected]>
|>References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
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[email protected]>
<
[email protected]>
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[email protected]>
<
[email protected]>
<#
[email protected]>
<
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|>Subject: Re: Vista Activation Lost After Every Restart
|>Date: Thu, 4 Jan 2007 07:58:00 -0500
|>Keywords: < Not Specified >
|>Lines: 297
|>Message-ID: <
[email protected]>
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|>Newsgroups: microsoft.public.windows.vista.general
|>Path: TK2MSFTNGHUB02.phx.gbl
|>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.general:14527
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|>X-Tomcat-NG: microsoft.public.windows.vista.general
|>
|>Darrell,
|>
|>I checked the SiL 3114 driver, I have version 1.5.10 which according to
|>their website is for Vista RC2. They do not have a final posted yet. So
it
|>sounds like I may be stuck until they get the final version released. I
do
|>not have the most recent BIOS installed for the SiL 3114 controller as
that
|>must be provided by the the motherboard vendor (ASUS) and they are not
the
|>best and doing updates. That being said, Can you confirm that it is the
|>Windows driver and not the BIOS that need updating? Also I don't know if
|>this makes a difference, but I get the notices of a hardware changes
without
|>rebooting.
|>
|>I had to tickets open with Microsoft one was SRX061226602369 and I am
|>looking for the scrap of paper with the other. One was for an issue with
MS
|>Flight Simulator X that had the same problem as Vista that the validation
|>would not "Stick" as it reported there were hardware changes, and the
other
|>was the problem with Vista.
|>
|>Thanks,
|>
|>-Jeff
|>
|>|>> Hello Jeff,
|>> That is the issue, you more than likely need an updated driver from
|>> Silicon
|>> Image. There was an issue with the SIL 3114 driver that caused the disk
|>> serial number to be reported as different each boot which could cause
your
|>> issue. An updated driver should be available to address this issue.
|>> Do you have a case number where it was told to you that the processor
was
|>> the problem?
|>> The processor should not cause this type of problem to happen and there
|>> have been no reports of this happening. I would like to track down where
|>> that information is coming from
|>> Thanks,
|>> Darrell Gorter[MSFT]
|>>
|>> This posting is provided "AS IS" with no warranties, and confers no
rights
|>> --------------------
|>> |>From: "Jeff Bucarion" <
[email protected]>
|>> |>References: <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <#
[email protected]>
|>> <
[email protected]>
|>> |>Subject: Re: Vista Activation Lost After Every Restart
|>> |>Date: Tue, 2 Jan 2007 17:37:56 -0500
|>> |>Keywords: < Not Specified >
|>> |>Lines: 180
|>> |>Message-ID: <
[email protected]>
|>> |>MIME-Version: 1.0
|>> |>Content-Type: text/plain;
|>> |> format=flowed;
|>> |> charset="iso-8859-1";
|>> |> reply-type=original
|>> |>Content-Transfer-Encoding: 7bit
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|>> |>X-MS-CommunityGroup-ThreadID: AAAE3110-A8BF-4B88-87DF-8B0B6AC036EB
|>> |>X-MS-CommunityGroup-ParentID: D4BF70A9-B210-4894-805A-C5BDDA57F3E1
|>> |>Newsgroups: microsoft.public.windows.vista.general
|>> |>Path: TK2MSFTNGHUB02.phx.gbl
|>> |>Xref: TK2MSFTNGHUB02.phx.gbl
|>> microsoft.public.windows.vista.general:13992
|>> |>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
|>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>
|>> |>Darrell,
|>> |>
|>> |>I am running a Silicon Image RAID controller on the motherboard (ASUS
|>> |>A8N-SLI Premium). I am running 3 300 GB drives in a RAID 5
|>> configuration.
|>> |>
|>> |>These drives were installed and configured prior to installing Vista.
|>> |>
|>> |>Thanks,
|>> |>
|>> |>-Jeff
|>> |>
|>> message
|>> |>|>> |>> HEllo Jeff,
|>> |>> What is the mass storage controller that you are using with that
|>> machine?
|>> |>> Thanks,
|>> |>> Darrell Gorter[MSFT]
|>> |>>
|>> |>> This posting is provided "AS IS" with no warranties, and confers no
|>> rights
|>> |>> --------------------
|>> |>> |>From: "Jeff Bucarion" <
[email protected]>
|>> |>> |>References: <
[email protected]>
|>> |>> <
[email protected]>
|>> |>> <
[email protected]>
|>> |>> <
[email protected]>
|>> |>> <
[email protected]>
|>> |>> <
[email protected]>
|>> |>> <
[email protected]>
|>> |>> <
[email protected]>
|>> |>> |>Subject: Re: Vista Activation Lost After Every Restart
|>> |>> |>Date: Mon, 1 Jan 2007 10:37:14 -0500
|>> |>> |>Keywords: < Not Specified >
|>> |>> |>Lines: 101
|>> |>> |>MIME-Version: 1.0
|>> |>> |>Content-Type: text/plain;
|>> |>> |> format=flowed;
|>> |>> |> charset="utf-8";
|>> |>> |> reply-type=response
|>> |>> |>Content-Transfer-Encoding: 7bit
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|>> |>> |>X-MSMail-Priority: Normal
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|>> |>> |>Message-ID: <#
[email protected]>
|>> |>> |>Newsgroups: microsoft.public.windows.vista.general
|>> |>> |>NNTP-Posting-Host: pool-72-77-244-203.tampfl.fios.verizon.net
|>> |>> 72.77.244.203
|>> |>> |>Path:
|>> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
|>> |>> |>Xref: TK2MSFTNGHUB02.phx.gbl
|>> |>> microsoft.public.windows.vista.general:13421
|>> |>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>> |>
|>> |>> |>Rick,
|>> |>> |>
|>> |>> |>According to MS it is true. The computer can be running and
|>> validated
|>> |>> and I
|>> |>> |>will get the popup telling me to that my hardware has changed.
|>> Since
|>> I
|>> |>> |>re-imaged the computer with Vista, there have been no hardware
|>> changes
|>> |>> made.
|>> |>> |>According to support a change in CPU speed can trigger the
hardware
|>> |>> change
|>> |>> |>flag. They are seeing this a lot (so they say) with machines
that
|>> are
|>> |>> using
|>> |>> |>overclocking software (mine is not). I thought it was originally
a
|>> |>> problem
|>> |>> |>with the license store as the Microsoft online validation website
|>> says
|>> |>> it
|>> |>> is
|>> |>> |>a genuine and valid copy of Vista, but the computer disagrees, it
is
|>> as
|>> |>> |>though when it gets validated it is not storing the validation.
|>> |>> |>
|>> |>> |>The person I spoke with was the tech support person and two
others
|>> he
|>> |>> |>brought in to help. I opened the ticket through MSDN premium
|>> support.
|>> |>> They
|>> |>> |>said that the issue is documented on their internal system, but in
|>> not
|>> |>> in
|>> |>> |>the knowledgebase available to the public.
|>> |>> |>
|>> |>> |>Here is the log of the hardware change event. I generated 12 in
two
|>> |>> minutes
|>> |>> |>by putting the computer under a varying load by running some Excel
|>> |>> recalcs.
|>> |>> |>After these messages, I get the popup, that my hardware has
changed
|>> and
|>> |>> I
|>> |>> |>need to re-validate.
|>> |>> |>
|>> |>> |>Log Name: Application
|>> |>> |>Source: Microsoft-Windows-Security-Licensing-SLC
|>> |>> |>Date: 1/1/2007 9:55:27 AM
|>> |>> |>Event ID: 1024
|>> |>> |>Task Category: None
|>> |>> |>Level: Information
|>> |>> |>Keywords: Classic
|>> |>> |>User: N/A
|>> |>> |>Computer: Athlon64X2
|>> |>> |>Description:
|>> |>> |>The hardware has changed.
|>> |>> |>Event Xml:
|>> |>> |><Event
|>> xmlns="
http://schemas.microsoft.com/win/2004/08/events/event">
|>> |>> |> <System>
|>> |>> |> <Provider Name="Microsoft-Windows-Security-Licensing-SLC"
|>> |>> |>Guid="{1FD7C1D2-D037-4620-8D29-B2C7E5FCC13A}"
|>> EventSourceName="Software
|>> |>> |>Licensing Service" />
|>> |>> |> <EventID Qualifiers="32768">1024</EventID>
|>> |>> |> <Version>0</Version>
|>> |>> |> <Level>4</Level>
|>> |>> |> <Task>0</Task>
|>> |>> |> <Opcode>0</Opcode>
|>> |>> |> <Keywords>0x80000000000000</Keywords>
|>> |>> |> <TimeCreated SystemTime="2007-01-01T14:55:27.000Z" />
|>> |>> |> <EventRecordID>4996</EventRecordID>
|>> |>> |> <Correlation />
|>> |>> |> <Execution ProcessID="0" ThreadID="0" />
|>> |>> |> <Channel>Application</Channel>
|>> |>> |> <Computer>Athlon64X2</Computer>
|>> |>> |> <Security />
|>> |>> |> </System>
|>> |>> |> <EventData>
|>> |>> |>
|>> |>>
|>>
<Binary>6E000000190040000000030006000100010003000100000002000100010024940217
|>> |>>
|>>
A24558E77BB3DE937E08EAD4008774EA3E8E064B8CF58DEFC60EF2F4B60E6440AC56A0920D00
|>> |>>
|>>
0100010300020B000301000402000500000602000700000802000903000A01000B00000C0900
|>> |>>
|>>
42000000030006000100010003000200000002000100010024940217A24558E77BB3DE937E08
|>> |>> EAD4008774EA3E8EF28A8CF58DEFC60EF2F4B60ECD586440AC56A092</Binary>
|>> |>> |> </EventData>
|>> |>> |></Event>
|>> |>> |>|>> |>> |>> I've not heard of this bug, Jeff. Were it true, some things
come
|>> to
|>> |>> mind:
|>> |>> |>>
|>> |>> |>> - Many, many laptops/notebooks change processor speed according
to
|>> the
|>> |>> |>> power supply in use (plugged in vs. battery). Were this a true
|>> bug,
|>> I
|>> |>> |>> should think we would be inundated with activation problems of
|>> this
|>> |>> |>> nature.
|>> |>> |>> - Reactivation is required when the hardware change threshold is
|>> |>> exceeded.
|>> |>> |>> To my knowledge and understanding of activation, simply
changing
|>> the
|>> |>> cpu
|>> |>> |>> speed does not change the hardware ID, nor would simply
changing
|>> the
|>> |>> cpu
|>> |>> |>> itself be enough to invoke reactivation. It would have to be in
|>> |>> concert
|>> |>> |>> with a number of other changes.
|>> |>> |>>
|>> |>> |>> I would seriously question the source of information here. If
you
|>> were
|>> |>> |>> told this by an MS rep, I'd call back and ask to speak to
someone
|>> who
|>> |>> |>> knows what they are talking about, or be pointed to an article
|>> |>> documenting
|>> |>> |>> this (as there are none that I can find).
|>> |>> |>>
|>> |>> |>> --
|>> |>> |>> Best of Luck,
|>> |>> |>>
|>> |>> |>> Rick Rogers, aka "Nutcase" - Microsoft MVP
|>> |>> |>>
|>> |>> |>> Windows help -
www.rickrogers.org
|>> |>> |>>
|>> |>> |>> |>> |>> |>>>I spoke with Microsoft and they have confirmed it is a known
bug.
|>> The
|>> |>> |>>>same thing happens with MS Flight Simulator X as it uses the
same
|>> |>> |>>>activation system. From what they said, the problem occurs with
|>> CPU's
|>> |>> |>>>that can change their speed. It views the speed change as a
|>> hardware
|>> |>> |>>>change and thus requires a re-activation. They currently have
no
|>> date
|>> |>> as
|>> |>> |>>>to when it will be fixed.
|>> |>> |>>>
|>> |>> |>>>
|>> message
|>> |>> |>>> |>> |>> |>>>> Sooooo......no one has any ideas yet? Activating via phone
|>> every
|>> 3
|>> |>> days
|>> |>> |>>>> has
|>> |>> |>>>> gone past being old and annoying and is now just plain
ticking
|>> me
|>> |>> |>>>> off....
|>> |>> |>>>
|>> |>> |>>
|>> |>> |>
|>> |>>
|>> |>
|>>
|>
