Hello Jeff,
That is the issue, you more than likely need an updated driver from Silicon
Image. There was an issue with the SIL 3114 driver that caused the disk
serial number to be reported as different each boot which could cause your
issue. An updated driver should be available to address this issue.
Do you have a case number where it was told to you that the processor was
the problem?
The processor should not cause this type of problem to happen and there
have been no reports of this happening. I would like to track down where
that information is coming from
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>From: "Jeff Bucarion" <
[email protected]>
|>References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
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<#
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|>Subject: Re: Vista Activation Lost After Every Restart
|>Date: Tue, 2 Jan 2007 17:37:56 -0500
|>Keywords: < Not Specified >
|>Lines: 180
|>Message-ID: <
[email protected]>
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|>Newsgroups: microsoft.public.windows.vista.general
|>Path: TK2MSFTNGHUB02.phx.gbl
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|>Darrell,
|>
|>I am running a Silicon Image RAID controller on the motherboard (ASUS
|>A8N-SLI Premium). I am running 3 300 GB drives in a RAID 5 configuration.
|>
|>These drives were installed and configured prior to installing Vista.
|>
|>Thanks,
|>
|>-Jeff
|>
|>|>> HEllo Jeff,
|>> What is the mass storage controller that you are using with that
machine?
|>> Thanks,
|>> Darrell Gorter[MSFT]
|>>
|>> This posting is provided "AS IS" with no warranties, and confers no
rights
|>> --------------------
|>> |>From: "Jeff Bucarion" <
[email protected]>
|>> |>References: <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> <
[email protected]>
|>> |>Subject: Re: Vista Activation Lost After Every Restart
|>> |>Date: Mon, 1 Jan 2007 10:37:14 -0500
|>> |>Keywords: < Not Specified >
|>> |>Lines: 101
|>> |>MIME-Version: 1.0
|>> |>Content-Type: text/plain;
|>> |> format=flowed;
|>> |> charset="utf-8";
|>> |> reply-type=response
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|>> |>Message-ID: <#
[email protected]>
|>> |>Newsgroups: microsoft.public.windows.vista.general
|>> |>NNTP-Posting-Host: pool-72-77-244-203.tampfl.fios.verizon.net
|>> 72.77.244.203
|>> |>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
|>> |>Xref: TK2MSFTNGHUB02.phx.gbl
|>> microsoft.public.windows.vista.general:13421
|>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>
|>> |>Rick,
|>> |>
|>> |>According to MS it is true. The computer can be running and validated
|>> and I
|>> |>will get the popup telling me to that my hardware has changed. Since
I
|>> |>re-imaged the computer with Vista, there have been no hardware changes
|>> made.
|>> |>According to support a change in CPU speed can trigger the hardware
|>> change
|>> |>flag. They are seeing this a lot (so they say) with machines that are
|>> using
|>> |>overclocking software (mine is not). I thought it was originally a
|>> problem
|>> |>with the license store as the Microsoft online validation website
says
|>> it
|>> is
|>> |>a genuine and valid copy of Vista, but the computer disagrees, it is
as
|>> |>though when it gets validated it is not storing the validation.
|>> |>
|>> |>The person I spoke with was the tech support person and two others he
|>> |>brought in to help. I opened the ticket through MSDN premium support.
|>> They
|>> |>said that the issue is documented on their internal system, but in
not
|>> in
|>> |>the knowledgebase available to the public.
|>> |>
|>> |>Here is the log of the hardware change event. I generated 12 in two
|>> minutes
|>> |>by putting the computer under a varying load by running some Excel
|>> recalcs.
|>> |>After these messages, I get the popup, that my hardware has changed
and
|>> I
|>> |>need to re-validate.
|>> |>
|>> |>Log Name: Application
|>> |>Source: Microsoft-Windows-Security-Licensing-SLC
|>> |>Date: 1/1/2007 9:55:27 AM
|>> |>Event ID: 1024
|>> |>Task Category: None
|>> |>Level: Information
|>> |>Keywords: Classic
|>> |>User: N/A
|>> |>Computer: Athlon64X2
|>> |>Description:
|>> |>The hardware has changed.
|>> |>Event Xml:
|>> |><Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event">
|>> |> <System>
|>> |> <Provider Name="Microsoft-Windows-Security-Licensing-SLC"
|>> |>Guid="{1FD7C1D2-D037-4620-8D29-B2C7E5FCC13A}"
EventSourceName="Software
|>> |>Licensing Service" />
|>> |> <EventID Qualifiers="32768">1024</EventID>
|>> |> <Version>0</Version>
|>> |> <Level>4</Level>
|>> |> <Task>0</Task>
|>> |> <Opcode>0</Opcode>
|>> |> <Keywords>0x80000000000000</Keywords>
|>> |> <TimeCreated SystemTime="2007-01-01T14:55:27.000Z" />
|>> |> <EventRecordID>4996</EventRecordID>
|>> |> <Correlation />
|>> |> <Execution ProcessID="0" ThreadID="0" />
|>> |> <Channel>Application</Channel>
|>> |> <Computer>Athlon64X2</Computer>
|>> |> <Security />
|>> |> </System>
|>> |> <EventData>
|>> |>
|>>
<Binary>6E000000190040000000030006000100010003000100000002000100010024940217
|>>
A24558E77BB3DE937E08EAD4008774EA3E8E064B8CF58DEFC60EF2F4B60E6440AC56A0920D00
|>>
0100010300020B000301000402000500000602000700000802000903000A01000B00000C0900
|>>
42000000030006000100010003000200000002000100010024940217A24558E77BB3DE937E08
|>> EAD4008774EA3E8EF28A8CF58DEFC60EF2F4B60ECD586440AC56A092</Binary>
|>> |> </EventData>
|>> |></Event>
|>> |>|>> |>> I've not heard of this bug, Jeff. Were it true, some things come to
|>> mind:
|>> |>>
|>> |>> - Many, many laptops/notebooks change processor speed according to
the
|>> |>> power supply in use (plugged in vs. battery). Were this a true bug,
I
|>> |>> should think we would be inundated with activation problems of this
|>> |>> nature.
|>> |>> - Reactivation is required when the hardware change threshold is
|>> exceeded.
|>> |>> To my knowledge and understanding of activation, simply changing the
|>> cpu
|>> |>> speed does not change the hardware ID, nor would simply changing the
|>> cpu
|>> |>> itself be enough to invoke reactivation. It would have to be in
|>> concert
|>> |>> with a number of other changes.
|>> |>>
|>> |>> I would seriously question the source of information here. If you
were
|>> |>> told this by an MS rep, I'd call back and ask to speak to someone
who
|>> |>> knows what they are talking about, or be pointed to an article
|>> documenting
|>> |>> this (as there are none that I can find).
|>> |>>
|>> |>> --
|>> |>> Best of Luck,
|>> |>>
|>> |>> Rick Rogers, aka "Nutcase" - Microsoft MVP
|>> |>>
|>> |>> Windows help -
www.rickrogers.org
|>> |>>
|>> |>> |>> |>>>I spoke with Microsoft and they have confirmed it is a known bug.
The
|>> |>>>same thing happens with MS Flight Simulator X as it uses the same
|>> |>>>activation system. From what they said, the problem occurs with
CPU's
|>> |>>>that can change their speed. It views the speed change as a
hardware
|>> |>>>change and thus requires a re-activation. They currently have no
date
|>> as
|>> |>>>to when it will be fixed.
|>> |>>>
|>> |>>>
message
|>> |>>> |>> |>>>> Sooooo......no one has any ideas yet? Activating via phone every
3
|>> days
|>> |>>>> has
|>> |>>>> gone past being old and annoying and is now just plain ticking me
|>> |>>>> off....
|>> |>>>
|>> |>>
|>> |>
|>>
|>