G
Guest
Ok I really have no idea why I am having this problem. I purchased Vista
Home Premium Edition yesterday and tried installing it when I got home from
work. I ran the tool before I opened it just to make sure that my computer
was compatible and I passed. Now comes my frustration:
I open the case, pop in the cd, autoplay install screen. Everything seems
to be working fine as I proceed through the beginning install screens. Now
my problem arises when I get to the screen where I enter in my product key.
If I enter in my product key and click next it just sits there with the
hourglass cursor. Windows Task Manager show sthat the program is "running"
and not "not responding." Still, nothing happens. I then decided to try
entering in my key later so I just clicked next without entering it in. I
select the version that I installed and click next, frozen again. This time
Windows Task Manager says that the program is "not responding."
Now I begin to wonder if it just might be a problem with my dvd rom or
something of the sort so I attempt to install it on my sister's computer.
Gets through the steps just fine and beyond the point which I am stuck at.
At this point I really have no idea what to do. I am trying to avoid having
to do a clean install because I would prefer to just not go through that
process right now, especially if I'm uncertain as to whether or not the
install will even work then. So I ask you, suggestions?
Home Premium Edition yesterday and tried installing it when I got home from
work. I ran the tool before I opened it just to make sure that my computer
was compatible and I passed. Now comes my frustration:
I open the case, pop in the cd, autoplay install screen. Everything seems
to be working fine as I proceed through the beginning install screens. Now
my problem arises when I get to the screen where I enter in my product key.
If I enter in my product key and click next it just sits there with the
hourglass cursor. Windows Task Manager show sthat the program is "running"
and not "not responding." Still, nothing happens. I then decided to try
entering in my key later so I just clicked next without entering it in. I
select the version that I installed and click next, frozen again. This time
Windows Task Manager says that the program is "not responding."
Now I begin to wonder if it just might be a problem with my dvd rom or
something of the sort so I attempt to install it on my sister's computer.
Gets through the steps just fine and beyond the point which I am stuck at.
At this point I really have no idea what to do. I am trying to avoid having
to do a clean install because I would prefer to just not go through that
process right now, especially if I'm uncertain as to whether or not the
install will even work then. So I ask you, suggestions?