G
Guest
May have lucked out. I went back through my system (registry & files &
shortcuts) and deleted anything I could that said "Symantec". I then ran a
registry cleaning program that found about 107 problems it cleaned up. I ran
the upgrade and it went further this time with no errors. A screen told me to
uninstall Windows Defender before installing. I did. Restarted my computer
and now it is going on with the installation. Don't know how it will work but
at least it is installing. Good luck.
shortcuts) and deleted anything I could that said "Symantec". I then ran a
registry cleaning program that found about 107 problems it cleaned up. I ran
the upgrade and it went further this time with no errors. A screen told me to
uninstall Windows Defender before installing. I did. Restarted my computer
and now it is going on with the installation. Don't know how it will work but
at least it is installing. Good luck.
Tejraj Antooa said:How exactly did you fix the problem with upgreport.dll? I'm having the exact
same problem as you were. I successfully enter my product key and accept the
EULA, but when i click the option to "upgrade," the "checking compatibility"
screen comes up and hangs for about 6 - 8 minutes until this message:
________________________________________________________________
|Microsoft Visual C++ Runtime Library
[x]|
|_______________________________________________________________|
|Runtime Error!
|
|
|
|Program: C:\$WINDOWS.~BT\Sources\setup.exe
|
|
|
|
|
|This application has requested the Runtime to terminate it in an unsual
way. |
|Please contact the application's support team for more information.
|
| [OK]
|
|_______________________________________________________________|
When I click OK, I am told that Windows Installation and Setup has
encountered a problem and needs to close.
AppName: setup.exe AppVer: 6.0.5384.4 ModName: upgreport.dll
ModVer: 6.0.5384.4 Offset: 00025d1b
I had Mcafee Security Center, but I uninstalled it about 2 months ago for EZ
Armor. When I read this thread, I uninstalled ATI Catalyst Control Center,
but the same problem persists. My system has Windows Media Center 2005, a 3.0
gig processor, 512 mgs of RAM, 120 gigs free space, and 128 mgs of videocard
memory, which should be enough to meet the requirements of Vista Beta 2. How
did you which program caused the problem for upgreport.dll and what steps did
you take for the installer to continue? Thank you and any help would be
appreciated. I hope I posted enough information to help solve the problem.
Thanks in advance.
Charles F McDevitt said:It turns out the upgreport.dll is very sensitive to software you have
installed, and crashes when it gets confused.
On my laptop, it got confused by some files (or registry entries) left over
when I uninstalled McAfee Antivirus.
Deleting all files and registry entries referring to "McAfee" solved that
problem.
On another system, it got confused by the Ati Catalyst Control Center (the
..net thing).. Uninstalling that allowed it to continue, although much later,
it failed due to not liking the 82801FR SATA RAID controller in that system.