Search Assistant Not Working Right

[Robert Aldwinckle]

....

"Screenshot" == URL? <w>

Sorry, Jan. I only realized this possible confusion now
after reviewing the whole discussion (56 messages so far!)

I tried the url and it still didn't give me the normal options when I
clicked on search assistant. The page did load and it looked like it
should, but when choosing search assistant, I used to get another page that
let me choose how many search agents I wanted to use and what order I wanted
them in.

I'm mainly trying to help make the transitions between the two
Classic search bar modes and in the case of XP, Search Companion.
(I'm assuming that W2K doesn't have Search Companion too.
Somebody please correct me if that is wrong because I have never
used that OS.)

Otherwise I suspect that other functionality has been removed
and that accounts as the reason that the Next button is greyed.

I hadn't looked at the SrchCust page for so long that the last time
I saw it it still had that third page to load for customizing the
Search from the Address bar settings. That's why I'm clear that
there have been changes in functionality at the SrchAsst site.
E.g., now the Search from the Address bar settings are being done
in the same page and there is no pretense about supporting anything
other than showing its search results in the main window.

This is the url that I used in IE address bar.
http://ie.search.msn.com/en-us/srchasst/srchcust.htm

Exactly. And using that would allow you to use right-click Refresh (e.g.)
if necessary to get that Loading... symptom to change to the new lists.

BTW choosing different providers for the different modes
using that page does work but perhaps the changes
are not reflected immediately in the Search bar itself.
E.g. you probably have to close it and reopen it? Etc.


HTH

Robert
---

 

[Jan Il]

Hi Jim

Hi Jan - What types of "background" anti-malware might you be running that
normally "protect" such settings? SpywareBlaster, Windows Defender,
Windows
Anti-Spyware, SpyBot S&D Immunize, etc.? (Windows Defender is what I
might
suspect as a Beta) You might try disabling any such, one at a time, to
see
if there's any effect.

I had to uninstall WD some time back and do a full repair install from the
mess it made, but, has been working ok. I have SB S&D Immunize, but, not
sure what in there may be a cause. I have SpywareBlaster, but, not the WAS.
I see no way to disable the Immunize feature, or the SB. SpywareBlaster is
disabled. No difference. I am now back to the two choices and the
Loading... Earlier, all was working as it should be. So, again, something
has changed it.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/



|| Hi all..
||
|| Here is another curious/strange behavior. Last night when I made my
last
|| report, all was as it should be and working well. I closed IE and made
no
|| other changes to any settings.
||
|| Just now, I opened the IE and checked the Search and Customization and
it
|| had changed back to just the two choices and Loading.....
||
|| So....as I reported previously here that there seemed to be a method to
the
|| on -again-off-again madness, I closed IE, went to Start>Search>Change
|| Preferences>Change Internet Search behavior>and saw that it had changed
back
|| to With Classic search instead of the With Search Companion I had
changed
it
|| to that last time. ???
||
|| Then I selected the With Search Companion, closed the Search and opened
IE.
|| The Search Companion window was there as it should be.
||
|| Then I closed IE, reopened Search from the Start menu, and went to
Change
|| Preferences> Change Internet Search behavior>reselected the With
Classic
|| search, closed Search and reopened IE. There is the panel was the
normal
|| search window, the Customize tab and grayed out Next button. When I
clicked
|| the Customize button, there were the normal 3 choices and all related
list
|| boxes, all worked as it should.
||
|| I checked the laptop and the same change up had happened there even
with
the
|| machine turned off, and with the same set of steps necessary to restore
the
|| normal Customize window.
||
|| Dang! This is really confusing! How the heck can we determine what is
|| causing this when there seems to be a gremlin in the works making
changes
|| all the time? Here is another aspect. I turned off the laptop,
although,
|| it was still plugged in to the power supply. I did not turn off my
desktop,
|| although, all programs were closed. Thus, I did not have reboot, or
|| re-logon the desktop, but, did the laptop. Neither situation seemed to
make
|| any difference.
||
|| The only thing that I can think of at this point, and it may be off the
mark
|| by a mile, is that it might have to do with the opening and closing of
IE,
|| although, I did open and close the IE several times while testing last
|| evening and there were no changes that took place on closing that I
could
|| tell.
||
|| However, at this point, I *can* make the normal Search Customize
choices
and
|| selections available by doing the steps that I outlined above, and all
do
|| work as they should. At least at this point. While it is a
round-robin
|| effort, at least they do work for now, and hopefully, a step closer to
|| finding a workaround.
||
|| Perhaps Anna could test the steps that I posted here and see if they
work
|| for her as well.
||
|| Hope this helps.
||
|| Jan
|| MS MVP - Windows IE/OE [DTS/AumHa]
|| Smiles are meant to be shared,
|| that's why they're so contagious.
||
|| Replies are posted only to the newsgroup for the benefit or other
readers.
|| How to make a good newsgroup post:
|| http://www.dts-l.org/goodpost.htm
||
||
||
|| ||| Hi all
|||
||| |||| Hi Jan - Well, the single common element you describe is core IE
|||| exclusive
|||| of SP1 or 2. Here's my full "fix IE" post - maybe something in it
will
|||| suggest something:
||||
||||
|||| There is no direct Repair function for IE6 in XP. Here are some
|||| alternatives:
||||
|||| First try this courtesy of MVP Ramesh Srinivasan:
|||| http://windowsxp.mvps.org/IEFIX.htm
||||
|||| Then try each of the following:
||||
|||| 1. If you're on XP SP2, try the following suggestions from KB
870700,
|||| here:
|||| How to troubleshoot problems accessing secure Web pages with Internet
|||| Explorer 6 Service Pack 2,
http://support.microsoft.com/?kbid=870700#9
|||| first. Don't worry that your problem isn't specifically secure-page
|||| related - these extracted below are general fix steps for the most
part.
|||| Check to see if your problem remains after each:
||||
|||| a. Turn off the pop-up blocker
|||| Internet Explorer SP2 includes the ability to block pop-up windows.
This
|||| new
|||| feature may block some Web pages. To turn off the Pop-Up Blocker,
follow
|||| these steps:
||||
|||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
|||| then
|||| click the General tab.
|||| 2) Click the Privacy tab.
|||| 3) In the Pop-Up Blocker section, click to clear the Block pop-ups
check
|||| box.
|||| 4) Click Apply.
|||| 5) Click OK.
||||
|||| b. Delete the contents of the Temporary Internet Files folder
|||| If a copy of the Web page is in the Temporary Internet Files folder,
the
|||| page may not display as expected. To resolve this problem, you must
|||| delete
|||| the contents of this folder. To do this, follow these steps:
|||
||||
|||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
|||| then
|||| click the General tab.
|||| 2) Click Delete Cookies, and then click OK.
|||| 3) Click Delete Files, and then click OK.
|||| 4) Click Clear History, and then click Yes.
|||| 5) Click OK.
||||
|||| c. Third-party browser extensions
|||| Some third-party browser extensions and add-ons may interfere with
how
|||| Internet Explorer views certain Web pages. To turn off these
extensions,
|||| follow these steps:
||||
|||| 1) Click Start, right-click Internet Explorer, and then click
Internet
|||| Properties.
|||| 2) Click the Advanced tab.
|||| 3) Click to clear the Enable third-party browser extensions (requires
|||| restart) check box.
|||| 4) Click Apply.
|||| 5) Click Ok.
|||| 6) Start Internet Explorer, and then try to reproduce the issue.
|||
||| OK...here's the last update thus far. After running the IEFix on the
||| laptop, there was no change in the status of the Search window
situation.
||| Thus, I proceeded with the next 3 steps above: a) no change, b) no
change,
||| c) unchecked and then closed IE. I went to the Start>Search> and the
||| clicked the Change Preferences>Change Internet search
behavior>selected
||| Classic search>selected my search engine and clicked OK. Then clicked
on
||| Search the Internet. When IE opened and the Search panel opened, the
word
||| Search was on the top of the search bar. Clicking the Customize button
||| opened the customize window and there were 3 choices and two list
boxes,
||| as there should be. In this window the first selection, Search
Assistant
||| is now selected. I can change the selections and new list boxes
appear
||| for each different choice selected as they should. I can change the
||| choices and selection, however, I must close and reopen IE after each
||| change for it to take effect. All appears to be working as it should,
||| with the
||| exception of the Next button, which remains grayed out.
|||
||| However, I don't think that we can look at what has transpired here as
a
||| possible solution until at least 24 hours without change has occurred,
as
||| things continue to change on and off as a matter of course in this
problem
||| for the past week or more. So I won't know if it is a good fix or not
||| until some time has passed. But, at last now I am able to make
changes,
||| which I was not able to do before, even when it appeared that things
were
||| normal.
|||
||| I did not proceed with the other steps below at this point, in order
to
||| see what will happen in the next 24 hours.
|||
||| I hope this helps.
|||
||| Jan
|||
||||
|||| d. Reset the Security Zones to the default settings:
||||
|||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
|||| then
|||| click the Security tab.
|||| 2) Click Internet, and then click Default Level.
|||| 3) Click Local Intranet, and then click Default Level.
|||| 4) Click Trusted sites, and then click Default Level.
|||| 5) Click Restricted sites, and then click Default Level.
|||| 6) Click Apply.
|||| 7) On the Privacy tab, click Default, and then click Apply.
||||
|||| 2. Then you need to go (as an Administrator) to Start|Run and type
"sfc
|||| /scannow" (without the quotes and notice the space between the c and
the
|||| /.)
|||| Have your XP CD handy and be prepared to go get a cup of coffee - it
|||| takes a
|||| while. This will do the same thing as Repair IE6 for XP but a lot
more,
|||| that is find any corrupt system files and replace them. It does NOT,
|||| however, re-register the various software components, and you will
need
|||| to
|||| do this manually using regsvr32.exe if any are shown as
replaced
|||| in
|||| Event Viewer|System.
||||
|||| Be aware that under certain circumstances (Win2k before SP4 - see
mskb
|||| 814510,
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510)
|||| sfc
|||| can erroneously overwrite (restore over) previously installed files
from
|||| certain "hotfixes" which will then need to be re-installed. This may
|||| also
|||| apply to XP. To check for this, after running sfc, open a Cmd window
and
|||| enter "qfecheck /v /l:c:\" (without the quotes). If you don't have
|||| qfecheck
|||| installed, it can be obtained for XP here:
|||| http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and
for
|||| Win2k
|||| here: http://www.microsoft.com/downloads/release.asp?ReleaseID=35470
A
|||| version stated to be common to both is available here:
||||
http://www.microsoft.com/downloads/...FamilyID=155C7C58-102E-47B0-A12A-BFAB8CFCCC03
|||| Further information about qfecheck is
|||| available here: http://support.microsoft.com/kb/282784/EN/
||||
||||
||||
|||| 3. Another alternative for just IE6 repair if you don't have IE6
listed
|||| in
|||| Add-Remove Programs, then in Start|Run then enter
||||
|||| "rundll32 setupwbv.dll,IE6Maintenance"
||||
|||| without the quotes, exactly as shown (it's case sensitive), and
select
|||| the
|||| appropriate entry. More detailed info is available here:
Description
of
|||| the Internet Explorer Repair Tool
|||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
(You
|||| may
|||| have to re-install Sun Java JRE if you had it installed afterwards,
BTW.)
||||
||||
||||
|||| 4. If you find that you need to do a re-install of IE6 then you can
|||| consider the following:
||||
|||| 1) Insert the Windows installation CD in your CD-ROM drive.
|||| 2) Click Start, and click Run.
|||| 3) Copy the command prompt below in the Open box (exactly as shown -
it's
|||| case sensitive), and click OK. (Assumes %System% is installed in
Windows
|||| on
|||| your C:\ partition. Change as appropriate for your particular
|||| situation.)
||||
|||| rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
|||| c:\windows\inf\ie.inf
||||
|||| 4) It will display a "File Needed" screen, click "Browse.." and
browse
to
|||| <CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of the
|||| CD-ROM, For example, D.
||||
|||| 5) Click Open, click Ok, it should begin reinstalling Internet
Explorer.
||||
|||| (NOTE: It has been reported, courtesy of Steve Wechsler, that if
you're
|||| on
|||| Windows XP Pro SP2, it may prompt you for some files that it cannot
find
|||| in
|||| the WINDOWS\ServicePackFiles\i386 folder, which you'll then need to
|||| browse
|||| to. It's thought that this may apply to XP Home also. The specific
|||| files
|||| are iexplore.exe which actually IS in the i386 folder,
mswrd632.wpc
|||| , which is located in the Program Files\Common Files\Microsoft
|||| Shared\TextConv folder, AND, INSTALL.IN_ , which will be
located
|||| on
|||| a slipstreamed XP Pro CD in the i386 folder and also located in the
i386
|||| folder on an XP Pro SP1 disk. So, copying the 2 files above to the
|||| WINDOWS\ServicePackFiles\i386 folder should allow you to be able to
|||| repair/reinstall IE on an SP2 system by right clicking ie.inf in the
|||| WINDOWS\inf folder and selecting Install or using the rundll32.exe
line
|||| given above.)
||||
||||
|||| 5. Lastly, here is a link to a MSKB article about re-installing
IE6/OE6:
||||
|||| How to Reinstall or Repair Internet Explorer and Outlook Express in
|||| Windows
|||| XP (Q318378)
|||| http://support.microsoft.com/?id=kb;en-us;Q318378
||||
|||| --
|||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
|||| My Blog, Defending Your Machine, here:
|||| http://DefendingYourMachine.blogspot.com/
||||
||||
||||
|||| |||||| ||||||| Yeah, I agree Bear - looking at the rest of the thread something's
clearly
||||||| out of kilter beyond a normal .reg reset. I wonder if a
Tools|Internet
||||||| Options|Programs| "Reset Web Settings" or a Repair IE:
||||||
|||||| The one thing that gets me is that is it not limited to one type of
|||| OS,
|||| it
|||||| seems to be affecting them all across the board, and yet, not all
|||| Users.
|||| And
|||||| it comes and goes. So....how the heck do you nail it down? It does
|||| seem
|||| to
|||||| be Internet generated, but, why not all Users?
||||||
|||||||
||||||| "3. Another alternative for just IE6 repair if you don't have IE6
listed
||||||| in
||||||| Add-Remove Programs, then in Start|Run then enter
|||||||
||||||| "rundll32 setupwbv.dll,IE6Maintenance"
|||||||
||||||| without the quotes, exactly as shown (it's case sensitive), and
|||| select
|||| the
||||||| appropriate entry. More detailed info is available here:
|||| Description
|||| of
||||||| the Internet Explorer Repair Tool
||||||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
|||| (You
|||| may
||||||| have to re-install Sun Java JRE if you had it installed
afterwards,
BTW.)"
|||||||
|||||||
||||||| would work, or has this already been tried somewhere along the
way?
||||||
|||||| IIRC, somewhere along the way in one of the threads here or the
AumHa
forum,
|||||| I or someone else did recommend doing a repair, and AIRC it did not
resolve
|||||| the problem. I am really pretty sure at this point, given that I
am
|||||| experiencing the same situation as the OPs that is it not a problem
|||| with
|||| the
|||||| PC's, program or update. We are not all using the same OS,
firewall,
|||| AV
|||| or
|||||| other such programs, the only link is IE. However, there too, is a
|||||| difference, as some only have IE6 SP1, and some of us have IE SP2.
????
||||||
|||||| Jan
|||||| MS MVP - Windows IE/OE [DTS/AumHa
|||||||
|||||||
||||||| --
||||||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
||||||| My Blog, Defending Your Machine, here:
||||||| http://DefendingYourMachine.blogspot.com/
|||||||
|||||||
|||||||
||||||| ||||||||| It didn't do what "Anna" wanted it to do when she tried it from
my
post in
||||||||| her thread at Aumha Forums, Jim. I think "something" definitely
has
||||||||| changed. -- ~PA Bear
|||||||||
||||||||| Jim Byrd wrote:
|||||||||| Hi Jan - Did you try my .reg file on this?
||||||||||
||||||||||
|||||||||| Download and run:
|||||||||| http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG
to
restore
|||||||||| your default Search functionality and reset your prefixes.
You'll
||||||| have
||||||| to
|||||||||| manually re-select any Search Customizations you may have had,
however.
||||||||||
||||||||||
|||||||||| ||||||||||| As of this time, the Search has changed back to it was earlier
this
||||||||||| morning. None of the Customize settings will work, and
everything just
||||||||||| hangs up again.
|||||||||||
||||||||||| Hope this helps.
|||||||||||
||||||||||| Jan
||||||||||| MS MVP - Windows IE/OE [DTS/AumHa]
||||||||||| Smiles are meant to be shared,
||||||||||| that's why they're so contagious.
|||||||||||
||||||||||| Replies are posted only to the newsgroup for the benefit or
other
||||||||||| readers. How to make a good newsgroup post:
||||||||||| http://www.dts-l.org/goodpost.htm
|||||||||||
|||||||||||
||||||||||| |||||||||||| They just now changed here, or at least within the last hour.
I see the
|||||||||||| same search list I did a few days ago when I first checked it
|||| due
|||| to
|||||||||||| Anna's post. It then changed the Customize to only two
|||| selections,
|||| Search
|||||||||||| Assistant and Use one search service. No list boxes, and
when
I
||||||| tried
||||||| to
|||||||||||| select one of the choices, they would not work. When I
clicked
|||| OK,
|||| it
|||||||||||| just brought the search list up again, and all that was in it
|||| was
|||| the
|||||||||||| search window and the GO button.
||||||||||||
|||||||||||| Now, I see the same Search window in the panel, but, the
|||| Customize
||||||| is
||||||| as
|||||||||||| it was before.
||||||||||||
|||||||||||| Hope this helps.
||||||||||||
|||||||||||| Jan
|||||||||||| MS MVP - Windows IE/OE [DTS/AumHa]
|||||||||||| Smiles are meant to be shared,
|||||||||||| that's why they're so contagious.
||||||||||||
||||||||||||
|||||||||||| ||||||||||||| Check again today and see if things have changed at all.
They
have
||||||||||||| here. Why? I have no idea.
||||||||||||| --
||||||||||||| ~Robear Dyer (PA Bear)
||||||||||||| MS MVP-Windows (IE/OE, Security, Shell/User)
|||||||||||||
||||||||||||| PA Bear wrote:
|||||||||||||| See these recent threads: http://snipurl.com/f05w
||||||||||||||
|||||||||||||| Yes, Search Assistant has changed. No, we don't know how
or
|||| why.
|||| (This
|||||||||||||| may
|||||||||||||| have something to do with it:
||||||||||||||
http://seattlepi.nwsource.com/business/260821_msftads25.html.) No,
|||||||||||||| there
|||||||||||||| doesn't seem to be a way of getting the old Search
Assistant
back.
||||||||||||||
|||||||||||||| Steve Horrillo wrote:
||||||||||||||| I notice the Search Assistant isn't working right anymore.
"Next" is
||||||||||||||| now
||||||||||||||| greyed out and will only let me use one chosen search
engine.
||||||| This
||||||| has
||||||||||||||| happened on my XP as well as my Win 2000 machine. What's
wrong?

 

[Jan Il]

Don't you dare leave us! We need all the expertise input we can get. A
word or suggestion here or there can perhaps trigger a thought or perhaps
something to check we did not think of yet. There is 'something' that seems
to be resetting, and then blocking, the Search functions and/or functions.
The fact that we can change it using the Start>Search functions, and it will
work normally when changed within the functions is pretty telling of that, I
think. At least that is how it appears to be happening on my end, and
Anna's confirmation. I will look at what I have on here that might be
interacting, but, there is nothing I have added in the past month or more.
I usually only use the well established and recommended programs, but, that
is not to say that some update for one of them has not created the problem.

But, we should also keep in mind that there are other OPs with other OS
versions that are having the same problem, so, that would somewhat rule out
just an XP update, at least in my mind. Perhaps we should try to find a
common denominator in a program that we all have installed and that may have
gotten updated about the same time. I don't allow autoupdates, but, I try
to do the manual updates as soon as I get notified.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]

Hi Anna - Well, I said I was going to drop out of this thread, but since
you've specifically addressed me . . .

SpyBot S&D is well known and I doubt presents any problem, but you can try
disabling its Immunize functions as a test if you wish. As for Norton -
While their commercial software and specific virus/malware removal tools
are
excellent, as a matter of experience I don't encourage anyone to use any
of
the non-commercial Norton/Symantec software, as it's notorious for
interfering with other software (particularly on installs and with system
software generally) as well as being very difficult to completely remove.
If there's been any sort of recent update to it, I would be suspicious of
it. I would certainly test by disabling it for a period. (There have
been
recent reports of other problems caused by a recent Norton update, BTW.)
I
would take the same approach with respect to Windows Defender - just
because
of it's Beta nature (although it's pretty stable apparently), and because
it
does get involved with "protecting" certain IE settings as well as the
fact
that it's a recent addition by your report.

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/



|| Jim, when I first noticed this problem, I had SpyBot search and destroy
|| immunize and Norton antivirus running. I now have added Windows
Defender
|| as suggested at AumHa forum. I have used the first two programs for
several
|| years.
|| Anna.
||
|| ||| Hi Jan - What types of "background" anti-malware might you be running
that
||| normally "protect" such settings? SpywareBlaster, Windows Defender,
||| Windows
||| Anti-Spyware, SpyBot S&D Immunize, etc.? (Windows Defender is what I
||| might
||| suspect as a Beta) You might try disabling any such, one at a time,
to
||| see
||| if there's any effect.
|||
||| --
||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
||| My Blog, Defending Your Machine, here:
||| http://DefendingYourMachine.blogspot.com/
|||
|||
|||
||| ||||| Hi all..
|||||
||||| Here is another curious/strange behavior. Last night when I made my
last
||||| report, all was as it should be and working well. I closed IE and
made no
||||| other changes to any settings.
|||||
||||| Just now, I opened the IE and checked the Search and Customization
and
it
||||| had changed back to just the two choices and Loading.....
|||||
||||| So....as I reported previously here that there seemed to be a method
to the
||||| on -again-off-again madness, I closed IE, went to
Start>Search>Change
||||| Preferences>Change Internet Search behavior>and saw that it had
changed back
||||| to With Classic search instead of the With Search Companion I had
||| changed
||| it
||||| to that last time. ???
|||||
||||| Then I selected the With Search Companion, closed the Search and
opened IE.
||||| The Search Companion window was there as it should be.
|||||
||||| Then I closed IE, reopened Search from the Start menu, and went to
Change
||||| Preferences> Change Internet Search behavior>reselected the With
Classic
||||| search, closed Search and reopened IE. There is the panel was the
normal
||||| search window, the Customize tab and grayed out Next button. When I
clicked
||||| the Customize button, there were the normal 3 choices and all
related
list
||||| boxes, all worked as it should.
|||||
||||| I checked the laptop and the same change up had happened there even
||| with
||| the
||||| machine turned off, and with the same set of steps necessary to
restore the
||||| normal Customize window.
|||||
||||| Dang! This is really confusing! How the heck can we determine what
is
||||| causing this when there seems to be a gremlin in the works making
changes
||||| all the time? Here is another aspect. I turned off the laptop,
although,
||||| it was still plugged in to the power supply. I did not turn off my
desktop,
||||| although, all programs were closed. Thus, I did not have reboot, or
||||| re-logon the desktop, but, did the laptop. Neither situation seemed
to make
||||| any difference.
|||||
||||| The only thing that I can think of at this point, and it may be off
the mark
||||| by a mile, is that it might have to do with the opening and closing
of
IE,
||||| although, I did open and close the IE several times while testing
last
||||| evening and there were no changes that took place on closing that I
could
||||| tell.
|||||
||||| However, at this point, I *can* make the normal Search Customize
||| choices
||| and
||||| selections available by doing the steps that I outlined above, and
all
do
||||| work as they should. At least at this point. While it is a
round-robin
||||| effort, at least they do work for now, and hopefully, a step closer
to
||||| finding a workaround.
|||||
||||| Perhaps Anna could test the steps that I posted here and see if they
work
||||| for her as well.
|||||
||||| Hope this helps.
|||||
||||| Jan
||||| MS MVP - Windows IE/OE [DTS/AumHa]
||||| Smiles are meant to be shared,
||||| that's why they're so contagious.
|||||
||||| Replies are posted only to the newsgroup for the benefit or other
readers.
||||| How to make a good newsgroup post:
||||| http://www.dts-l.org/goodpost.htm
|||||
|||||
|||||
||||| |||||| Hi all
||||||
|||||| ||||||| Hi Jan - Well, the single common element you describe is core IE
||||||| exclusive
||||||| of SP1 or 2. Here's my full "fix IE" post - maybe something in
it
will
||||||| suggest something:
|||||||
|||||||
||||||| There is no direct Repair function for IE6 in XP. Here are some
||||||| alternatives:
|||||||
||||||| First try this courtesy of MVP Ramesh Srinivasan:
||||||| http://windowsxp.mvps.org/IEFIX.htm
|||||||
||||||| Then try each of the following:
|||||||
||||||| 1. If you're on XP SP2, try the following suggestions from KB
870700,
||||||| here:
||||||| How to troubleshoot problems accessing secure Web pages with
Internet
||||||| Explorer 6 Service Pack 2,
||| http://support.microsoft.com/?kbid=870700#9
||||||| first. Don't worry that your problem isn't specifically
secure-page
||||||| related - these extracted below are general fix steps for the most
part.
||||||| Check to see if your problem remains after each:
|||||||
||||||| a. Turn off the pop-up blocker
||||||| Internet Explorer SP2 includes the ability to block pop-up
windows.
This
||||||| new
||||||| feature may block some Web pages. To turn off the Pop-Up Blocker,
follow
||||||| these steps:
|||||||
||||||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
||||||| then
||||||| click the General tab.
||||||| 2) Click the Privacy tab.
||||||| 3) In the Pop-Up Blocker section, click to clear the Block pop-ups
check
||||||| box.
||||||| 4) Click Apply.
||||||| 5) Click OK.
|||||||
||||||| b. Delete the contents of the Temporary Internet Files folder
||||||| If a copy of the Web page is in the Temporary Internet Files
folder,
the
||||||| page may not display as expected. To resolve this problem, you
must
||||||| delete
||||||| the contents of this folder. To do this, follow these steps:
||||||
|||||||
||||||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
||||||| then
||||||| click the General tab.
||||||| 2) Click Delete Cookies, and then click OK.
||||||| 3) Click Delete Files, and then click OK.
||||||| 4) Click Clear History, and then click Yes.
||||||| 5) Click OK.
|||||||
||||||| c. Third-party browser extensions
||||||| Some third-party browser extensions and add-ons may interfere with
how
||||||| Internet Explorer views certain Web pages. To turn off these
extensions,
||||||| follow these steps:
|||||||
||||||| 1) Click Start, right-click Internet Explorer, and then click
Internet
||||||| Properties.
||||||| 2) Click the Advanced tab.
||||||| 3) Click to clear the Enable third-party browser extensions
(requires
||||||| restart) check box.
||||||| 4) Click Apply.
||||||| 5) Click Ok.
||||||| 6) Start Internet Explorer, and then try to reproduce the issue.
||||||
|||||| OK...here's the last update thus far. After running the IEFix on
the
|||||| laptop, there was no change in the status of the Search window
situation.
|||||| Thus, I proceeded with the next 3 steps above: a) no change, b) no
change,
|||||| c) unchecked and then closed IE. I went to the Start>Search> and
the
|||||| clicked the Change Preferences>Change Internet search
behavior>selected
|||||| Classic search>selected my search engine and clicked OK. Then
clicked on
|||||| Search the Internet. When IE opened and the Search panel opened,
the
word
|||||| Search was on the top of the search bar. Clicking the Customize
button
|||||| opened the customize window and there were 3 choices and two list
boxes,
|||||| as there should be. In this window the first selection, Search
Assistant
|||||| is now selected. I can change the selections and new list boxes
appear
|||||| for each different choice selected as they should. I can change the
|||||| choices and selection, however, I must close and reopen IE after
each
|||||| change for it to take effect. All appears to be working as it
should,
|||||| with the
|||||| exception of the Next button, which remains grayed out.
||||||
|||||| However, I don't think that we can look at what has transpired here
as a
|||||| possible solution until at least 24 hours without change has
occurred, as
|||||| things continue to change on and off as a matter of course in this
problem
|||||| for the past week or more. So I won't know if it is a good fix or
not
|||||| until some time has passed. But, at last now I am able to make
changes,
|||||| which I was not able to do before, even when it appeared that
things
were
|||||| normal.
||||||
|||||| I did not proceed with the other steps below at this point, in
order
to
|||||| see what will happen in the next 24 hours.
||||||
|||||| I hope this helps.
||||||
|||||| Jan
||||||
|||||||
||||||| d. Reset the Security Zones to the default settings:
|||||||
||||||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
||||||| then
||||||| click the Security tab.
||||||| 2) Click Internet, and then click Default Level.
||||||| 3) Click Local Intranet, and then click Default Level.
||||||| 4) Click Trusted sites, and then click Default Level.
||||||| 5) Click Restricted sites, and then click Default Level.
||||||| 6) Click Apply.
||||||| 7) On the Privacy tab, click Default, and then click Apply.
|||||||
||||||| 2. Then you need to go (as an Administrator) to Start|Run and
type
"sfc
||||||| /scannow" (without the quotes and notice the space between the c
and
the
||||||| /.)
||||||| Have your XP CD handy and be prepared to go get a cup of coffee -
it
||||||| takes a
||||||| while. This will do the same thing as Repair IE6 for XP but a lot
more,
||||||| that is find any corrupt system files and replace them. It does
NOT,
||||||| however, re-register the various software components, and you will
need
||||||| to
||||||| do this manually using regsvr32.exe if any are shown as
replaced
||||||| in
||||||| Event Viewer|System.
|||||||
||||||| Be aware that under certain circumstances (Win2k before SP4 - see
mskb
||||||| 814510,
||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510)
||||||| sfc
||||||| can erroneously overwrite (restore over) previously installed
files
from
||||||| certain "hotfixes" which will then need to be re-installed. This
may
||||||| also
||||||| apply to XP. To check for this, after running sfc, open a Cmd
window and
||||||| enter "qfecheck /v /l:c:\" (without the quotes). If you don't
have
||||||| qfecheck
||||||| installed, it can be obtained for XP here:
||||||| http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and
for
||||||| Win2k
||||||| here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35470 A
||||||| version stated to be common to both is available here:
|||||||
|||
http://www.microsoft.com/downloads/...FamilyID=155C7C58-102E-47B0-A12A-BFAB8CFCCC03
||||||| Further information about qfecheck is
||||||| available here: http://support.microsoft.com/kb/282784/EN/
|||||||
|||||||
|||||||
||||||| 3. Another alternative for just IE6 repair if you don't have IE6
listed
||||||| in
||||||| Add-Remove Programs, then in Start|Run then enter
|||||||
||||||| "rundll32 setupwbv.dll,IE6Maintenance"
|||||||
||||||| without the quotes, exactly as shown (it's case sensitive), and
select
||||||| the
||||||| appropriate entry. More detailed info is available here:
||| Description
||| of
||||||| the Internet Explorer Repair Tool
||||||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
||| (You
||||||| may
||||||| have to re-install Sun Java JRE if you had it installed
afterwards,
BTW.)
|||||||
|||||||
|||||||
||||||| 4. If you find that you need to do a re-install of IE6 then you
can
||||||| consider the following:
|||||||
||||||| 1) Insert the Windows installation CD in your CD-ROM drive.
||||||| 2) Click Start, and click Run.
||||||| 3) Copy the command prompt below in the Open box (exactly as
shown -
it's
||||||| case sensitive), and click OK. (Assumes %System% is installed in
Windows
||||||| on
||||||| your C:\ partition. Change as appropriate for your particular
||||||| situation.)
|||||||
||||||| rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
||||||| c:\windows\inf\ie.inf
|||||||
||||||| 4) It will display a "File Needed" screen, click "Browse.." and
||| browse
||| to
||||||| <CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of
the
||||||| CD-ROM, For example, D.
|||||||
||||||| 5) Click Open, click Ok, it should begin reinstalling Internet
Explorer.
|||||||
||||||| (NOTE: It has been reported, courtesy of Steve Wechsler, that if
you're
||||||| on
||||||| Windows XP Pro SP2, it may prompt you for some files that it
cannot
find
||||||| in
||||||| the WINDOWS\ServicePackFiles\i386 folder, which you'll then need
to
||||||| browse
||||||| to. It's thought that this may apply to XP Home also. The
specific
||||||| files
||||||| are iexplore.exe which actually IS in the i386 folder,
mswrd632.wpc
||||||| , which is located in the Program Files\Common Files\Microsoft
||||||| Shared\TextConv folder, AND, INSTALL.IN_ , which will be
located
||||||| on
||||||| a slipstreamed XP Pro CD in the i386 folder and also located in
the
i386
||||||| folder on an XP Pro SP1 disk. So, copying the 2 files above to
the
||||||| WINDOWS\ServicePackFiles\i386 folder should allow you to be able
to
||||||| repair/reinstall IE on an SP2 system by right clicking ie.inf in
the
||||||| WINDOWS\inf folder and selecting Install or using the rundll32.exe
line
||||||| given above.)
|||||||
|||||||
||||||| 5. Lastly, here is a link to a MSKB article about re-installing
IE6/OE6:
|||||||
||||||| How to Reinstall or Repair Internet Explorer and Outlook Express
in
||||||| Windows
||||||| XP (Q318378)
||||||| http://support.microsoft.com/?id=kb;en-us;Q318378
|||||||
||||||| --
||||||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
||||||| My Blog, Defending Your Machine, here:
||||||| http://DefendingYourMachine.blogspot.com/
|||||||
|||||||
|||||||
||||||| ||||||||| |||||||||| Yeah, I agree Bear - looking at the rest of the thread
something's clearly
|||||||||| out of kilter beyond a normal .reg reset. I wonder if a
Tools|Internet
|||||||||| Options|Programs| "Reset Web Settings" or a Repair IE:
|||||||||
||||||||| The one thing that gets me is that is it not limited to one type
of
||||||| OS,
||||||| it
||||||||| seems to be affecting them all across the board, and yet, not
all
||||||| Users.
||||||| And
||||||||| it comes and goes. So....how the heck do you nail it down? It
does
||||||| seem
||||||| to
||||||||| be Internet generated, but, why not all Users?
|||||||||
||||||||||
|||||||||| "3. Another alternative for just IE6 repair if you don't have
IE6 listed
|||||||||| in
|||||||||| Add-Remove Programs, then in Start|Run then enter
||||||||||
|||||||||| "rundll32 setupwbv.dll,IE6Maintenance"
||||||||||
|||||||||| without the quotes, exactly as shown (it's case sensitive), and
||||||| select
||||||| the
|||||||||| appropriate entry. More detailed info is available here:
||||||| Description
||||||| of
|||||||||| the Internet Explorer Repair Tool
|||||||||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
||||||| (You
||||||| may
|||||||||| have to re-install Sun Java JRE if you had it installed
||| afterwards,
||| BTW.)"
||||||||||
||||||||||
|||||||||| would work, or has this already been tried somewhere along the
way?
|||||||||
||||||||| IIRC, somewhere along the way in one of the threads here or the
||| AumHa
||| forum,
||||||||| I or someone else did recommend doing a repair, and AIRC it did
not resolve
||||||||| the problem. I am really pretty sure at this point, given that
I
am
||||||||| experiencing the same situation as the OPs that is it not a
problem
||||||| with
||||||| the
||||||||| PC's, program or update. We are not all using the same OS,
||| firewall,
||||||| AV
||||||| or
||||||||| other such programs, the only link is IE. However, there too, is
a
||||||||| difference, as some only have IE6 SP1, and some of us have IE
SP2.
????
|||||||||
||||||||| Jan
||||||||| MS MVP - Windows IE/OE [DTS/AumHa
||||||||||
||||||||||
|||||||||| --
|||||||||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
|||||||||| My Blog, Defending Your Machine, here:
|||||||||| http://DefendingYourMachine.blogspot.com/
||||||||||
||||||||||
||||||||||
|||||||||| |||||||||||| It didn't do what "Anna" wanted it to do when she tried it
from
||| my
||| post in
|||||||||||| her thread at Aumha Forums, Jim. I think "something"
definitely has
|||||||||||| changed. -- ~PA Bear
||||||||||||
|||||||||||| Jim Byrd wrote:
||||||||||||| Hi Jan - Did you try my .reg file on this?
|||||||||||||
|||||||||||||
||||||||||||| Download and run:
|||||||||||||
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG
||| to
||| restore
||||||||||||| your default Search functionality and reset your prefixes.
||| You'll
|||||||||| have
|||||||||| to
||||||||||||| manually re-select any Search Customizations you may have
had,
however.
|||||||||||||
|||||||||||||
||||||||||||| |||||||||||||| As of this time, the Search has changed back to it was
earlier this
|||||||||||||| morning. None of the Customize settings will work, and
everything just
|||||||||||||| hangs up again.
||||||||||||||
|||||||||||||| Hope this helps.
||||||||||||||
|||||||||||||| Jan
|||||||||||||| MS MVP - Windows IE/OE [DTS/AumHa]
|||||||||||||| Smiles are meant to be shared,
|||||||||||||| that's why they're so contagious.
||||||||||||||
|||||||||||||| Replies are posted only to the newsgroup for the benefit or
other
|||||||||||||| readers. How to make a good newsgroup post:
|||||||||||||| http://www.dts-l.org/goodpost.htm
||||||||||||||
||||||||||||||
|||||||||||||| ||||||||||||||| They just now changed here, or at least within the last
hour. I see
||||||||||||||| the same search list I did a few days ago when I first
checked it
||||||| due
||||||| to
||||||||||||||| Anna's post. It then changed the Customize to only two
||||||| selections,
||||||| Search
||||||||||||||| Assistant and Use one search service. No list boxes, and
||| when
||| I
|||||||||| tried
|||||||||| to
||||||||||||||| select one of the choices, they would not work. When I
||| clicked
||||||| OK,
||||||| it
||||||||||||||| just brought the search list up again, and all that was in
it
||||||| was
||||||| the
||||||||||||||| search window and the GO button.
|||||||||||||||
||||||||||||||| Now, I see the same Search window in the panel, but, the
||||||| Customize
|||||||||| is
|||||||||| as
||||||||||||||| it was before.
|||||||||||||||
||||||||||||||| Hope this helps.
|||||||||||||||
||||||||||||||| Jan
||||||||||||||| MS MVP - Windows IE/OE [DTS/AumHa]
||||||||||||||| Smiles are meant to be shared,
||||||||||||||| that's why they're so contagious.
|||||||||||||||
|||||||||||||||
||||||||||||||| |||||||||||||||| Check again today and see if things have changed at all.
||| They
||| have
|||||||||||||||| here. Why? I have no idea.
|||||||||||||||| --
|||||||||||||||| ~Robear Dyer (PA Bear)
|||||||||||||||| MS MVP-Windows (IE/OE, Security, Shell/User)
||||||||||||||||
|||||||||||||||| PA Bear wrote:
||||||||||||||||| See these recent threads: http://snipurl.com/f05w
|||||||||||||||||
||||||||||||||||| Yes, Search Assistant has changed. No, we don't know
how
||| or
||||||| why.
||||||| (This
||||||||||||||||| may
||||||||||||||||| have something to do with it:
|||||||||||||||||
||| http://seattlepi.nwsource.com/business/260821_msftads25.html.) No,
||||||||||||||||| there
||||||||||||||||| doesn't seem to be a way of getting the old Search
||| Assistant
||| back.
|||||||||||||||||
||||||||||||||||| Steve Horrillo wrote:
|||||||||||||||||| I notice the Search Assistant isn't working right
anymore. "Next"
|||||||||||||||||| is now
|||||||||||||||||| greyed out and will only let me use one chosen search
||| engine.
|||||||||| This
|||||||||| has
|||||||||||||||||| happened on my XP as well as my Win 2000 machine.
What's
wrong?

 

[Jan Il]

Hi Jim

Hi Jan - Did you see my post from yesterday concerning anti-malware
protection programs which might be causing the reversion of the
setting(s),
and my reply to Anna today on that subject?

Yes...and I have checked. The only programs that I have installed are
SpyBot S&D, SpywareBlaster, and AdAware and WinPatorl. I disabled, and even
uninstalled them and tested as well, but, it made no difference. I use
F-Prot AV, the paid for version, not the free. I don't have any 3rd party
toolbars, popup or ad blockers installed, and only use the Windows firewall.
I'm also behind a router.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/



|| Hi Anna ;-)
||
||| The steps seen to work as you stated, except when I open search in IE
and
||| select customize, then select search assistant, I am not given any
choises
||| to select the search agents that I want. The other two choises seem
to
||| work as they should. Next button is always greyed out for me. So far
||| today I am given three choises when selecting customize search from
IE.
||| This site describes what I am looking for. I feel like I am going in
||| circles with this.
|||
http://www.internet-explorer-tutorials.com/best-search-engines-choices.html
||
|| Thank you for testing to see if the steps worked for you as they did
for
me.
|| I think at this point, we seem to have similar results from the various
|| tests and fix suggestions, as well as individual tests, as to what does
and
|| does not work on both ends. I don't know if that means anything or
provides
|| any help, but, it does seem to indicate that there is a sequence of
events
|| that will re-enable the Search to work as it should. It would appear
that
|| for some reason, the normal sequence of events is being disrupted
somehow,
|| somewhere.
||
|| But, at least we do know how to make it work again from within the
Search
|| functions, for a while anyway, until it somehow gets changed again,
except
|| for the grayed out Next button. It would be good to know if anyone
else
who
|| has posted with the same problem might also have had the same results.
||
|| Me...I ran out of circles 2 days ago! I'm on lopsided ovals now.
||
|| Thanks again for you time and help for do some backup testing. I really
|| appreciate it.
||
|| Bear? Jim? Robert? Any more suggestions? I don't have any idea
where
to
|| go from here.
||
|| Jan
|| MS MVP - Windows IE/OE [DTS/AumHa]
|| Smiles are meant to be shared,
|| that's why they're so contagious.
||
||
||
||
|||
|||
|||
||| |||| Hi all..
||||
|||| Here is another curious/strange behavior. Last night when I made my
last
|||| report, all was as it should be and working well. I closed IE and
made
|||| no other changes to any settings.
||||
|||| Just now, I opened the IE and checked the Search and Customization
and
it
|||| had changed back to just the two choices and Loading.....
||||
|||| So....as I reported previously here that there seemed to be a method
to
|||| the on -again-off-again madness, I closed IE, went to
Start>Search>Change
|||| Preferences>Change Internet Search behavior>and saw that it had
changed
|||| back to With Classic search instead of the With Search Companion I
had
|||| changed it to that last time. ???
||||
|||| Then I selected the With Search Companion, closed the Search and
opened
|||| IE. The Search Companion window was there as it should be.
||||
|||| Then I closed IE, reopened Search from the Start menu, and went to
|||| Change Preferences> Change Internet Search behavior>reselected the
With
|||| Classic search, closed Search and reopened IE. There is the panel
was
|||| the normal search window, the Customize tab and grayed out Next
button.
|||| When I clicked the Customize button, there were the normal 3 choices
and
|||| all related list boxes, all worked as it should.
||||
|||| I checked the laptop and the same change up had happened there even
with
|||| the machine turned off, and with the same set of steps necessary to
|||| restore the normal Customize window.
||||
|||| Dang! This is really confusing! How the heck can we determine what
is
|||| causing this when there seems to be a gremlin in the works making
changes
|||| all the time? Here is another aspect. I turned off the laptop,
|||| although, it was still plugged in to the power supply. I did not
turn
|||| off my desktop, although, all programs were closed. Thus, I did not
have
|||| reboot, or re-logon the desktop, but, did the laptop. Neither
situation
|||| seemed to make any difference.
||||
|||| The only thing that I can think of at this point, and it may be off
the
|||| mark by a mile, is that it might have to do with the opening and
closing
|||| of IE, although, I did open and close the IE several times while
testing
|||| last evening and there were no changes that took place on closing
that
I
|||| could tell.
||||
|||| However, at this point, I *can* make the normal Search Customize
choices
|||| and selections available by doing the steps that I outlined above,
and
|||| all do work as they should. At least at this point. While it is a
|||| round-robin effort, at least they do work for now, and hopefully, a
step
|||| closer to finding a workaround.
||||
|||| Perhaps Anna could test the steps that I posted here and see if they
work
|||| for her as well.
||||
|||| Hope this helps.
||||
|||| Jan
|||| MS MVP - Windows IE/OE [DTS/AumHa]
|||| Smiles are meant to be shared,
|||| that's why they're so contagious.
||||
|||| Replies are posted only to the newsgroup for the benefit or other
|||| readers.
|||| How to make a good newsgroup post:
|||| http://www.dts-l.org/goodpost.htm
||||
||||
||||
|||| ||||| Hi all
|||||
||||| |||||| Hi Jan - Well, the single common element you describe is core IE
|||||| exclusive
|||||| of SP1 or 2. Here's my full "fix IE" post - maybe something in it
|||||| will
|||||| suggest something:
||||||
||||||
|||||| There is no direct Repair function for IE6 in XP. Here are some
|||||| alternatives:
||||||
|||||| First try this courtesy of MVP Ramesh Srinivasan:
|||||| http://windowsxp.mvps.org/IEFIX.htm
||||||
|||||| Then try each of the following:
||||||
|||||| 1. If you're on XP SP2, try the following suggestions from KB
870700,
|||||| here:
|||||| How to troubleshoot problems accessing secure Web pages with
Internet
|||||| Explorer 6 Service Pack 2,
http://support.microsoft.com/?kbid=870700#9
|||||| first. Don't worry that your problem isn't specifically
secure-page
|||||| related - these extracted below are general fix steps for the most
|||||| part.
|||||| Check to see if your problem remains after each:
||||||
|||||| a. Turn off the pop-up blocker
|||||| Internet Explorer SP2 includes the ability to block pop-up windows.
|||||| This new
|||||| feature may block some Web pages. To turn off the Pop-Up Blocker,
|||||| follow
|||||| these steps:
||||||
|||||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
|||||| then
|||||| click the General tab.
|||||| 2) Click the Privacy tab.
|||||| 3) In the Pop-Up Blocker section, click to clear the Block pop-ups
|||||| check
|||||| box.
|||||| 4) Click Apply.
|||||| 5) Click OK.
||||||
|||||| b. Delete the contents of the Temporary Internet Files folder
|||||| If a copy of the Web page is in the Temporary Internet Files
folder,
|||||| the
|||||| page may not display as expected. To resolve this problem, you must
|||||| delete
|||||| the contents of this folder. To do this, follow these steps:
|||||
||||||
|||||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
|||||| then
|||||| click the General tab.
|||||| 2) Click Delete Cookies, and then click OK.
|||||| 3) Click Delete Files, and then click OK.
|||||| 4) Click Clear History, and then click Yes.
|||||| 5) Click OK.
||||||
|||||| c. Third-party browser extensions
|||||| Some third-party browser extensions and add-ons may interfere with
how
|||||| Internet Explorer views certain Web pages. To turn off these
|||||| extensions,
|||||| follow these steps:
||||||
|||||| 1) Click Start, right-click Internet Explorer, and then click
Internet
|||||| Properties.
|||||| 2) Click the Advanced tab.
|||||| 3) Click to clear the Enable third-party browser extensions
(requires
|||||| restart) check box.
|||||| 4) Click Apply.
|||||| 5) Click Ok.
|||||| 6) Start Internet Explorer, and then try to reproduce the issue.
|||||
||||| OK...here's the last update thus far. After running the IEFix on
the
||||| laptop, there was no change in the status of the Search window
||||| situation. Thus, I proceeded with the next 3 steps above: a) no
change,
||||| b) no change, c) unchecked and then closed IE. I went to the
||||| Start>Search> and the clicked the Change Preferences>Change Internet
||||| search behavior>selected Classic search>selected my search engine
and
||||| clicked OK. Then clicked on Search the Internet. When IE opened
and
||||| the Search panel opened, the word Search was on the top of the
search
||||| bar. Clicking the Customize button opened the customize window and
there
||||| were 3 choices and two list boxes, as there should be. In this
window
||||| the first selection, Search Assistant is now selected. I can change
the
||||| selections and new list boxes appear for each different choice
selected
||||| as they should. I can change the choices and selection, however, I
must
||||| close and reopen IE after each change for it to take effect. All
||||| appears to be working as it should, with the
||||| exception of the Next button, which remains grayed out.
|||||
||||| However, I don't think that we can look at what has transpired here
as
a
||||| possible solution until at least 24 hours without change has
occurred,
||||| as things continue to change on and off as a matter of course in
this
||||| problem for the past week or more. So I won't know if it is a good
fi
x
||||| or not until some time has passed. But, at last now I am able to
make
||||| changes, which I was not able to do before, even when it appeared
that
||||| things were normal.
|||||
||||| I did not proceed with the other steps below at this point, in order
to
||||| see what will happen in the next 24 hours.
|||||
||||| I hope this helps.
|||||
||||| Jan
|||||
||||||
|||||| d. Reset the Security Zones to the default settings:
||||||
|||||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
|||||| then
|||||| click the Security tab.
|||||| 2) Click Internet, and then click Default Level.
|||||| 3) Click Local Intranet, and then click Default Level.
|||||| 4) Click Trusted sites, and then click Default Level.
|||||| 5) Click Restricted sites, and then click Default Level.
|||||| 6) Click Apply.
|||||| 7) On the Privacy tab, click Default, and then click Apply.
||||||
|||||| 2. Then you need to go (as an Administrator) to Start|Run and type
|||||| "sfc
|||||| /scannow" (without the quotes and notice the space between the c
and
|||||| the /.)
|||||| Have your XP CD handy and be prepared to go get a cup of coffee -
it
|||||| takes a
|||||| while. This will do the same thing as Repair IE6 for XP but a lot
|||||| more,
|||||| that is find any corrupt system files and replace them. It does
NOT,
|||||| however, re-register the various software components, and you will
need
|||||| to
|||||| do this manually using regsvr32.exe if any are shown as
replaced
|||||| in
|||||| Event Viewer|System.
||||||
|||||| Be aware that under certain circumstances (Win2k before SP4 - see
mskb
|||||| 814510,
|||||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510)
sfc
|||||| can erroneously overwrite (restore over) previously installed files
|||||| from
|||||| certain "hotfixes" which will then need to be re-installed. This
may
|||||| also
|||||| apply to XP. To check for this, after running sfc, open a Cmd
window
|||||| and
|||||| enter "qfecheck /v /l:c:\" (without the quotes). If you don't have
|||||| qfecheck
|||||| installed, it can be obtained for XP here:
|||||| http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and
for
|||||| Win2k
|||||| here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35470
|||||| A
|||||| version stated to be common to both is available here:
||||||
http://www.microsoft.com/downloads/...FamilyID=155C7C58-102E-47B0-A12A-BFAB8CFCCC03
|||||| Further information about qfecheck is
|||||| available here: http://support.microsoft.com/kb/282784/EN/
||||||
||||||
||||||
|||||| 3. Another alternative for just IE6 repair if you don't have IE6
|||||| listed in
|||||| Add-Remove Programs, then in Start|Run then enter
||||||
|||||| "rundll32 setupwbv.dll,IE6Maintenance"
||||||
|||||| without the quotes, exactly as shown (it's case sensitive), and
select
|||||| the
|||||| appropriate entry. More detailed info is available here:
Description
|||||| of
|||||| the Internet Explorer Repair Tool
|||||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
(You
|||||| may
|||||| have to re-install Sun Java JRE if you had it installed afterwards,
|||||| BTW.)
||||||
||||||
||||||
|||||| 4. If you find that you need to do a re-install of IE6 then you
can
|||||| consider the following:
||||||
|||||| 1) Insert the Windows installation CD in your CD-ROM drive.
|||||| 2) Click Start, and click Run.
|||||| 3) Copy the command prompt below in the Open box (exactly as
shown -
|||||| it's
|||||| case sensitive), and click OK. (Assumes %System% is installed in
|||||| Windows on
|||||| your C:\ partition. Change as appropriate for your particular
|||||| situation.)
||||||
|||||| rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
|||||| c:\windows\inf\ie.inf
||||||
|||||| 4) It will display a "File Needed" screen, click "Browse.." and
browse
|||||| to
|||||| <CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of
the
|||||| CD-ROM, For example, D.
||||||
|||||| 5) Click Open, click Ok, it should begin reinstalling Internet
|||||| Explorer.
||||||
|||||| (NOTE: It has been reported, courtesy of Steve Wechsler, that if
|||||| you're on
|||||| Windows XP Pro SP2, it may prompt you for some files that it cannot
|||||| find in
|||||| the WINDOWS\ServicePackFiles\i386 folder, which you'll then need
to
|||||| browse
|||||| to. It's thought that this may apply to XP Home also. The
specific
|||||| files
|||||| are iexplore.exe which actually IS in the i386 folder,
|||||| mswrd632.wpc
|||||| , which is located in the Program Files\Common Files\Microsoft
|||||| Shared\TextConv folder, AND, INSTALL.IN_ , which will be
|||||| located on
|||||| a slipstreamed XP Pro CD in the i386 folder and also located in the
|||||| i386
|||||| folder on an XP Pro SP1 disk. So, copying the 2 files above to the
|||||| WINDOWS\ServicePackFiles\i386 folder should allow you to be able
to
|||||| repair/reinstall IE on an SP2 system by right clicking ie.inf in
the
|||||| WINDOWS\inf folder and selecting Install or using the rundll32.exe
line
|||||| given above.)
||||||
||||||
|||||| 5. Lastly, here is a link to a MSKB article about re-installing
|||||| IE6/OE6:
||||||
|||||| How to Reinstall or Repair Internet Explorer and Outlook Express in
|||||| Windows
|||||| XP (Q318378)
|||||| http://support.microsoft.com/?id=kb;en-us;Q318378
||||||
|||||| --
|||||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
|||||| My Blog, Defending Your Machine, here:
|||||| http://DefendingYourMachine.blogspot.com/
||||||
||||||
||||||
|||||| |||||||| ||||||||| Yeah, I agree Bear - looking at the rest of the thread
something's
clearly
||||||||| out of kilter beyond a normal .reg reset. I wonder if a
Tools|Internet
||||||||| Options|Programs| "Reset Web Settings" or a Repair IE:
||||||||
|||||||| The one thing that gets me is that is it not limited to one type
of
|||||| OS,
|||||| it
|||||||| seems to be affecting them all across the board, and yet, not all
|||||| Users.
|||||| And
|||||||| it comes and goes. So....how the heck do you nail it down? It
does
|||||| seem
|||||| to
|||||||| be Internet generated, but, why not all Users?
||||||||
|||||||||
||||||||| "3. Another alternative for just IE6 repair if you don't have
IE6
listed
||||||||| in
||||||||| Add-Remove Programs, then in Start|Run then enter
|||||||||
||||||||| "rundll32 setupwbv.dll,IE6Maintenance"
|||||||||
||||||||| without the quotes, exactly as shown (it's case sensitive), and
|||||| select
|||||| the
||||||||| appropriate entry. More detailed info is available here:
|||||| Description
|||||| of
||||||||| the Internet Explorer Repair Tool
||||||||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
|||||| (You
|||||| may
||||||||| have to re-install Sun Java JRE if you had it installed
afterwards, BTW.)"
|||||||||
|||||||||
||||||||| would work, or has this already been tried somewhere along the
way?
||||||||
|||||||| IIRC, somewhere along the way in one of the threads here or the
|||||| AumHa
|||||| forum,
|||||||| I or someone else did recommend doing a repair, and AIRC it did
not
resolve
|||||||| the problem. I am really pretty sure at this point, given that I
am
|||||||| experiencing the same situation as the OPs that is it not a
problem
|||||| with
|||||| the
|||||||| PC's, program or update. We are not all using the same OS,
firewall,
|||||| AV
|||||| or
|||||||| other such programs, the only link is IE. However, there too, is
a
|||||||| difference, as some only have IE6 SP1, and some of us have IE
SP2.
????
||||||||
|||||||| Jan
|||||||| MS MVP - Windows IE/OE [DTS/AumHa
|||||||||
|||||||||
||||||||| --
||||||||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
||||||||| My Blog, Defending Your Machine, here:
||||||||| http://DefendingYourMachine.blogspot.com/
|||||||||
|||||||||
|||||||||
||||||||| ||||||||||| It didn't do what "Anna" wanted it to do when she tried it
from
|||||| my
|||||| post in her
||||||||||| thread at Aumha Forums, Jim. I think "something" definitely
has
||||||||||| changed. -- ~PA Bear
|||||||||||
||||||||||| Jim Byrd wrote:
|||||||||||| Hi Jan - Did you try my .reg file on this?
||||||||||||
||||||||||||
|||||||||||| Download and run:
|||||||||||| http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG
to restore
|||||||||||| your default Search functionality and reset your prefixes.
|||||| You'll
||||||||| have
||||||||| to
|||||||||||| manually re-select any Search Customizations you may have
had,
however.
||||||||||||
||||||||||||
|||||||||||| ||||||||||||| As of this time, the Search has changed back to it was
earlier
this
||||||||||||| morning. None of the Customize settings will work, and
|||||| everything
|||||| just
||||||||||||| hangs up again.
|||||||||||||
||||||||||||| Hope this helps.
|||||||||||||
||||||||||||| Jan
||||||||||||| MS MVP - Windows IE/OE [DTS/AumHa]
||||||||||||| Smiles are meant to be shared,
||||||||||||| that's why they're so contagious.
|||||||||||||
||||||||||||| Replies are posted only to the newsgroup for the benefit or
|||||| other
|||||| readers.
||||||||||||| How to make a good newsgroup post:
||||||||||||| http://www.dts-l.org/goodpost.htm
|||||||||||||
|||||||||||||
||||||||||||| |||||||||||||| They just now changed here, or at least within the last
hour.
|||||| I
|||||| see the
|||||||||||||| same search list I did a few days ago when I first checked
it
|||||| due
|||||| to
|||||||||||||| Anna's post. It then changed the Customize to only two
|||||| selections,
|||||| Search
|||||||||||||| Assistant and Use one search service. No list boxes, and
when
|||||| I
||||||||| tried
||||||||| to
|||||||||||||| select one of the choices, they would not work. When I
|||||| clicked OK,
|||||| it
|||||||||||||| just brought the search list up again, and all that was in
it
|||||| was
|||||| the
|||||||||||||| search window and the GO button.
||||||||||||||
|||||||||||||| Now, I see the same Search window in the panel, but, the
|||||| Customize
||||||||| is
||||||||| as
|||||||||||||| it was before.
||||||||||||||
|||||||||||||| Hope this helps.
||||||||||||||
|||||||||||||| Jan
|||||||||||||| MS MVP - Windows IE/OE [DTS/AumHa]
|||||||||||||| Smiles are meant to be shared,
|||||||||||||| that's why they're so contagious.
||||||||||||||
||||||||||||||
|||||||||||||| ||||||||||||||| Check again today and see if things have changed at all.
|||||| They
|||||| have here.
||||||||||||||| Why? I have no idea.
||||||||||||||| --
||||||||||||||| ~Robear Dyer (PA Bear)
||||||||||||||| MS MVP-Windows (IE/OE, Security, Shell/User)
|||||||||||||||
||||||||||||||| PA Bear wrote:
|||||||||||||||| See these recent threads: http://snipurl.com/f05w
||||||||||||||||
|||||||||||||||| Yes, Search Assistant has changed. No, we don't know how
or
|||||| why.
|||||| (This
|||||||||||||||| may
|||||||||||||||| have something to do with it:
||||||||||||||||
|||||| http://seattlepi.nwsource.com/business/260821_msftads25.html.)
|||||| No,
|||||||||||||||| there
|||||||||||||||| doesn't seem to be a way of getting the old Search
Assistant back.
||||||||||||||||
|||||||||||||||| Steve Horrillo wrote:
||||||||||||||||| I notice the Search Assistant isn't working right
anymore.
"Next"
||||||||||||||||| is now
||||||||||||||||| greyed out and will only let me use one chosen search
|||||| engine.
||||||||| This
||||||||| has
||||||||||||||||| happened on my XP as well as my Win 2000 machine. What's
wrong?

 

[LAH]

Jan Il, did you happen to read this post by Misskitty27 "IE 6 search
button features" posted on March 22 at 2:15 pm on this forum? I seems she
has been in contact with Microsoft.

Don't you dare leave us! We need all the expertise input we can get. A
word or suggestion here or there can perhaps trigger a thought or perhaps
something to check we did not think of yet. There is 'something' that seems
to be resetting, and then blocking, the Search functions and/or functions.
The fact that we can change it using the Start>Search functions, and it will
work normally when changed within the functions is pretty telling of that, I
think. At least that is how it appears to be happening on my end, and
Anna's confirmation. I will look at what I have on here that might be
interacting, but, there is nothing I have added in the past month or more.
I usually only use the well established and recommended programs, but, that
is not to say that some update for one of them has not created the problem.

But, we should also keep in mind that there are other OPs with other OS
versions that are having the same problem, so, that would somewhat rule out
just an XP update, at least in my mind. Perhaps we should try to find a
common denominator in a program that we all have installed and that may have
gotten updated about the same time. I don't allow autoupdates, but, I try
to do the manual updates as soon as I get notified.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]

Hi Anna - Well, I said I was going to drop out of this thread, but since
you've specifically addressed me . . .

SpyBot S&D is well known and I doubt presents any problem, but you can try
disabling its Immunize functions as a test if you wish. As for Norton -
While their commercial software and specific virus/malware removal tools
are
excellent, as a matter of experience I don't encourage anyone to use any
of
the non-commercial Norton/Symantec software, as it's notorious for
interfering with other software (particularly on installs and with system
software generally) as well as being very difficult to completely remove.
If there's been any sort of recent update to it, I would be suspicious of
it. I would certainly test by disabling it for a period. (There have
been
recent reports of other problems caused by a recent Norton update, BTW.)
I
would take the same approach with respect to Windows Defender - just
because
of it's Beta nature (although it's pretty stable apparently), and because
it
does get involved with "protecting" certain IE settings as well as the
fact
that it's a recent addition by your report.

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/



|| Jim, when I first noticed this problem, I had SpyBot search and destroy
|| immunize and Norton antivirus running. I now have added Windows
Defender
|| as suggested at AumHa forum. I have used the first two programs for
several
|| years.
|| Anna.
||
|| ||| Hi Jan - What types of "background" anti-malware might you be running
that
||| normally "protect" such settings? SpywareBlaster, Windows Defender,
||| Windows
||| Anti-Spyware, SpyBot S&D Immunize, etc.? (Windows Defender is what I
||| might
||| suspect as a Beta) You might try disabling any such, one at a time,
to
||| see
||| if there's any effect.
|||
||| --
||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
||| My Blog, Defending Your Machine, here:
||| http://DefendingYourMachine.blogspot.com/
|||
|||
|||
||| ||||| Hi all..
|||||
||||| Here is another curious/strange behavior. Last night when I made my
last
||||| report, all was as it should be and working well. I closed IE and
made no
||||| other changes to any settings.
|||||
||||| Just now, I opened the IE and checked the Search and Customization
and
it
||||| had changed back to just the two choices and Loading.....
|||||
||||| So....as I reported previously here that there seemed to be a method
to the
||||| on -again-off-again madness, I closed IE, went to
Start>Search>Change
||||| Preferences>Change Internet Search behavior>and saw that it had
changed back
||||| to With Classic search instead of the With Search Companion I had
||| changed
||| it
||||| to that last time. ???
|||||
||||| Then I selected the With Search Companion, closed the Search and
opened IE.
||||| The Search Companion window was there as it should be.
|||||
||||| Then I closed IE, reopened Search from the Start menu, and went to
Change
||||| Preferences> Change Internet Search behavior>reselected the With
Classic
||||| search, closed Search and reopened IE. There is the panel was the
normal
||||| search window, the Customize tab and grayed out Next button. When I
clicked
||||| the Customize button, there were the normal 3 choices and all
related
list
||||| boxes, all worked as it should.
|||||
||||| I checked the laptop and the same change up had happened there even
||| with
||| the
||||| machine turned off, and with the same set of steps necessary to
restore the
||||| normal Customize window.
|||||
||||| Dang! This is really confusing! How the heck can we determine what
is
||||| causing this when there seems to be a gremlin in the works making
changes
||||| all the time? Here is another aspect. I turned off the laptop,
although,
||||| it was still plugged in to the power supply. I did not turn off my
desktop,
||||| although, all programs were closed. Thus, I did not have reboot, or
||||| re-logon the desktop, but, did the laptop. Neither situation seemed
to make
||||| any difference.
|||||
||||| The only thing that I can think of at this point, and it may be off
the mark
||||| by a mile, is that it might have to do with the opening and closing
of
IE,
||||| although, I did open and close the IE several times while testing
last
||||| evening and there were no changes that took place on closing that I
could
||||| tell.
|||||
||||| However, at this point, I *can* make the normal Search Customize
||| choices
||| and
||||| selections available by doing the steps that I outlined above, and
all
do
||||| work as they should. At least at this point. While it is a
round-robin
||||| effort, at least they do work for now, and hopefully, a step closer
to
||||| finding a workaround.
|||||
||||| Perhaps Anna could test the steps that I posted here and see if they
work
||||| for her as well.
|||||
||||| Hope this helps.
|||||
||||| Jan
||||| MS MVP - Windows IE/OE [DTS/AumHa]
||||| Smiles are meant to be shared,
||||| that's why they're so contagious.
|||||
||||| Replies are posted only to the newsgroup for the benefit or other
readers.
||||| How to make a good newsgroup post:
||||| http://www.dts-l.org/goodpost.htm
|||||
|||||
|||||
||||| |||||| Hi all
||||||
|||||| ||||||| Hi Jan - Well, the single common element you describe is core IE
||||||| exclusive
||||||| of SP1 or 2. Here's my full "fix IE" post - maybe something in
it
will
||||||| suggest something:
|||||||
|||||||
||||||| There is no direct Repair function for IE6 in XP. Here are some
||||||| alternatives:
|||||||
||||||| First try this courtesy of MVP Ramesh Srinivasan:
||||||| http://windowsxp.mvps.org/IEFIX.htm
|||||||
||||||| Then try each of the following:
|||||||
||||||| 1. If you're on XP SP2, try the following suggestions from KB
870700,
||||||| here:
||||||| How to troubleshoot problems accessing secure Web pages with
Internet
||||||| Explorer 6 Service Pack 2,
||| http://support.microsoft.com/?kbid=870700#9
||||||| first. Don't worry that your problem isn't specifically
secure-page
||||||| related - these extracted below are general fix steps for the most
part.
||||||| Check to see if your problem remains after each:
|||||||
||||||| a. Turn off the pop-up blocker
||||||| Internet Explorer SP2 includes the ability to block pop-up
windows.
This
||||||| new
||||||| feature may block some Web pages. To turn off the Pop-Up Blocker,
follow
||||||| these steps:
|||||||
||||||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
||||||| then
||||||| click the General tab.
||||||| 2) Click the Privacy tab.
||||||| 3) In the Pop-Up Blocker section, click to clear the Block pop-ups
check
||||||| box.
||||||| 4) Click Apply.
||||||| 5) Click OK.
|||||||
||||||| b. Delete the contents of the Temporary Internet Files folder
||||||| If a copy of the Web page is in the Temporary Internet Files
folder,
the
||||||| page may not display as expected. To resolve this problem, you
must
||||||| delete
||||||| the contents of this folder. To do this, follow these steps:
||||||
|||||||
||||||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
||||||| then
||||||| click the General tab.
||||||| 2) Click Delete Cookies, and then click OK.
||||||| 3) Click Delete Files, and then click OK.
||||||| 4) Click Clear History, and then click Yes.
||||||| 5) Click OK.
|||||||
||||||| c. Third-party browser extensions
||||||| Some third-party browser extensions and add-ons may interfere with
how
||||||| Internet Explorer views certain Web pages. To turn off these
extensions,
||||||| follow these steps:
|||||||
||||||| 1) Click Start, right-click Internet Explorer, and then click
Internet
||||||| Properties.
||||||| 2) Click the Advanced tab.
||||||| 3) Click to clear the Enable third-party browser extensions
(requires
||||||| restart) check box.
||||||| 4) Click Apply.
||||||| 5) Click Ok.
||||||| 6) Start Internet Explorer, and then try to reproduce the issue.
||||||
|||||| OK...here's the last update thus far. After running the IEFix on
the
|||||| laptop, there was no change in the status of the Search window
situation.
|||||| Thus, I proceeded with the next 3 steps above: a) no change, b) no
change,
|||||| c) unchecked and then closed IE. I went to the Start>Search> and
the
|||||| clicked the Change Preferences>Change Internet search
behavior>selected
|||||| Classic search>selected my search engine and clicked OK. Then
clicked on
|||||| Search the Internet. When IE opened and the Search panel opened,
the
word
|||||| Search was on the top of the search bar. Clicking the Customize
button
|||||| opened the customize window and there were 3 choices and two list
boxes,
|||||| as there should be. In this window the first selection, Search
Assistant
|||||| is now selected. I can change the selections and new list boxes
appear
|||||| for each different choice selected as they should. I can change the
|||||| choices and selection, however, I must close and reopen IE after
each
|||||| change for it to take effect. All appears to be working as it
should,
|||||| with the
|||||| exception of the Next button, which remains grayed out.
||||||
|||||| However, I don't think that we can look at what has transpired here
as a
|||||| possible solution until at least 24 hours without change has
occurred, as
|||||| things continue to change on and off as a matter of course in this
problem
|||||| for the past week or more. So I won't know if it is a good fix or
not
|||||| until some time has passed. But, at last now I am able to make
changes,
|||||| which I was not able to do before, even when it appeared that
things
were
|||||| normal.
||||||
|||||| I did not proceed with the other steps below at this point, in
order
to
|||||| see what will happen in the next 24 hours.
||||||
|||||| I hope this helps.
||||||
|||||| Jan
||||||
|||||||
||||||| d. Reset the Security Zones to the default settings:
|||||||
||||||| 1) On the Tools menu in Internet Explorer, click Internet Options,
and
||||||| then
||||||| click the Security tab.
||||||| 2) Click Internet, and then click Default Level.
||||||| 3) Click Local Intranet, and then click Default Level.
||||||| 4) Click Trusted sites, and then click Default Level.
||||||| 5) Click Restricted sites, and then click Default Level.
||||||| 6) Click Apply.
||||||| 7) On the Privacy tab, click Default, and then click Apply.
|||||||
||||||| 2. Then you need to go (as an Administrator) to Start|Run and
type
"sfc
||||||| /scannow" (without the quotes and notice the space between the c
and
the
||||||| /.)
||||||| Have your XP CD handy and be prepared to go get a cup of coffee -
it
||||||| takes a
||||||| while. This will do the same thing as Repair IE6 for XP but a lot
more,
||||||| that is find any corrupt system files and replace them. It does
NOT,
||||||| however, re-register the various software components, and you will
need
||||||| to
||||||| do this manually using regsvr32.exe if any are shown as
replaced
||||||| in
||||||| Event Viewer|System.
|||||||
||||||| Be aware that under certain circumstances (Win2k before SP4 - see
mskb
||||||| 814510,
||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510)
||||||| sfc
||||||| can erroneously overwrite (restore over) previously installed
files
from
||||||| certain "hotfixes" which will then need to be re-installed. This
may
||||||| also
||||||| apply to XP. To check for this, after running sfc, open a Cmd
window and
||||||| enter "qfecheck /v /l:c:\" (without the quotes). If you don't
have
||||||| qfecheck
||||||| installed, it can be obtained for XP here:
||||||| http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and
for
||||||| Win2k
||||||| here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35470 A
||||||| version stated to be common to both is available here:
|||||||
|||
http://www.microsoft.com/downloads/...FamilyID=155C7C58-102E-47B0-A12A-BFAB8CFCCC03
||||||| Further information about qfecheck is
||||||| available here: http://support.microsoft.com/kb/282784/EN/
|||||||
|||||||
|||||||
||||||| 3. Another alternative for just IE6 repair if you don't have IE6
listed
||||||| in
||||||| Add-Remove Programs, then in Start|Run then enter
|||||||
||||||| "rundll32 setupwbv.dll,IE6Maintenance"
|||||||
||||||| without the quotes, exactly as shown (it's case sensitive), and
select
||||||| the
||||||| appropriate entry. More detailed info is available here:
||| Description
||| of
||||||| the Internet Explorer Repair Tool
||||||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
||| (You
||||||| may
||||||| have to re-install Sun Java JRE if you had it installed
afterwards,
BTW.)
|||||||
|||||||
|||||||
||||||| 4. If you find that you need to do a re-install of IE6 then you
can
||||||| consider the following:
|||||||
||||||| 1) Insert the Windows installation CD in your CD-ROM drive.
||||||| 2) Click Start, and click Run.
||||||| 3) Copy the command prompt below in the Open box (exactly as
shown -
it's
||||||| case sensitive), and click OK. (Assumes %System% is installed in
Windows
||||||| on
||||||| your C:\ partition. Change as appropriate for your particular
||||||| situation.)
|||||||
||||||| rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
||||||| c:\windows\inf\ie.inf
|||||||
||||||| 4) It will display a "File Needed" screen, click "Browse.." and
||| browse
||| to
||||||| <CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of
the
||||||| CD-ROM, For example, D.
|||||||
||||||| 5) Click Open, click Ok, it should begin reinstalling Internet
Explorer.
|||||||
||||||| (NOTE: It has been reported, courtesy of Steve Wechsler, that if
you're
||||||| on
||||||| Windows XP Pro SP2, it may prompt you for some files that it
cannot
find
||||||| in
||||||| the WINDOWS\ServicePackFiles\i386 folder, which you'll then need
to
||||||| browse
||||||| to. It's thought that this may apply to XP Home also. The
specific
||||||| files
||||||| are iexplore.exe which actually IS in the i386 folder,
mswrd632.wpc
||||||| , which is located in the Program Files\Common Files\Microsoft
||||||| Shared\TextConv folder, AND, INSTALL.IN_ , which will be
located
||||||| on
||||||| a slipstreamed XP Pro CD in the i386 folder and also located in
the
i386
||||||| folder on an XP Pro SP1 disk. So, copying the 2 files above to
the
||||||| WINDOWS\ServicePackFiles\i386 folder should allow you to be able
to
||||||| repair/reinstall IE on an SP2 system by right clicking ie.inf in
the
||||||| WINDOWS\inf folder and selecting Install or using the rundll32.exe
line
||||||| given above.)
|||||||
|||||||
||||||| 5. Lastly, here is a link to a MSKB article about re-installing
IE6/OE6:
|||||||
||||||| How to Reinstall or Repair Internet Explorer and Outlook Express
in
||||||| Windows
||||||| XP (Q318378)
||||||| http://support.microsoft.com/?id=kb;en-us;Q318378
|||||||
||||||| --
||||||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
||||||| My Blog, Defending Your Machine, here:
||||||| http://DefendingYourMachine.blogspot.com/
|||||||
|||||||
|||||||
||||||| ||||||||| |||||||||| Yeah, I agree Bear - looking at the rest of the thread
something's clearly
|||||||||| out of kilter beyond a normal .reg reset. I wonder if a
Tools|Internet
|||||||||| Options|Programs| "Reset Web Settings" or a Repair IE:
|||||||||
||||||||| The one thing that gets me is that is it not limited to one type
of
||||||| OS,
||||||| it
||||||||| seems to be affecting them all across the board, and yet, not
all
||||||| Users.
||||||| And
||||||||| it comes and goes. So....how the heck do you nail it down? It
does
||||||| seem
||||||| to
||||||||| be Internet generated, but, why not all Users?
|||||||||
||||||||||
|||||||||| "3. Another alternative for just IE6 repair if you don't have
IE6 listed
|||||||||| in
|||||||||| Add-Remove Programs, then in Start|Run then enter
||||||||||
|||||||||| "rundll32 setupwbv.dll,IE6Maintenance"
||||||||||
|||||||||| without the quotes, exactly as shown (it's case sensitive), and
||||||| select
||||||| the
|||||||||| appropriate entry. More detailed info is available here:
||||||| Description
||||||| of
|||||||||| the Internet Explorer Repair Tool
|||||||||| http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
||||||| (You
||||||| may
|||||||||| have to re-install Sun Java JRE if you had it installed
||| afterwards,
||| BTW.)"
||||||||||
||||||||||
|||||||||| would work, or has this already been tried somewhere along the
way?
|||||||||
||||||||| IIRC, somewhere along the way in one of the threads here or the
||| AumHa
||| forum,
||||||||| I or someone else did recommend doing a repair, and AIRC it did
not resolve
||||||||| the problem. I am really pretty sure at this point, given that
I
am
||||||||| experiencing the same situation as the OPs that is it not a
problem
||||||| with
||||||| the
||||||||| PC's, program or update. We are not all using the same OS,
||| firewall,
||||||| AV
||||||| or
||||||||| other such programs, the only link is IE. However, there too, is
a
||||||||| difference, as some only have IE6 SP1, and some of us have IE
SP2.
????
|||||||||
||||||||| Jan
||||||||| MS MVP - Windows IE/OE [DTS/AumHa
||||||||||
||||||||||
|||||||||| --
|||||||||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
|||||||||| My Blog, Defending Your Machine, here:
|||||||||| http://DefendingYourMachine.blogspot.com/
||||||||||
||||||||||
||||||||||
|||||||||| |||||||||||| It didn't do what "Anna" wanted it to do when she tried it
from
||| my
||| post in
|||||||||||| her thread at Aumha Forums, Jim. I think "something"
definitely has
|||||||||||| changed. -- ~PA Bear
||||||||||||
|||||||||||| Jim Byrd wrote:
||||||||||||| Hi Jan - Did you try my .reg file on this?
|||||||||||||
|||||||||||||
||||||||||||| Download and run:
|||||||||||||
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG
||| to
||| restore
||||||||||||| your default Search functionality and reset your prefixes.
||| You'll
|||||||||| have
|||||||||| to
||||||||||||| manually re-select any Search Customizations you may have
had,
however.
|||||||||||||
|||||||||||||
||||||||||||| |||||||||||||| As of this time, the Search has changed back to it was
earlier this
|||||||||||||| morning. None of the Customize settings will work, and
everything just
|||||||||||||| hangs up again.
||||||||||||||
|||||||||||||| Hope this helps.
||||||||||||||
|||||||||||||| Jan
|||||||||||||| MS MVP - Windows IE/OE [DTS/AumHa]
|||||||||||||| Smiles are meant to be shared,
|||||||||||||| that's why they're so contagious.
||||||||||||||
|||||||||||||| Replies are posted only to the newsgroup for the benefit or
other
|||||||||||||| readers. How to make a good newsgroup post:
|||||||||||||| http://www.dts-l.org/goodpost.htm
||||||||||||||
||||||||||||||
|||||||||||||| ||||||||||||||| They just now changed here, or at least within the last
hour. I see
||||||||||||||| the same search list I did a few days ago when I first
checked it
||||||| due
||||||| to
||||||||||||||| Anna's post. It then changed the Customize to only two
||||||| selections,
||||||| Search
||||||||||||||| Assistant and Use one search service. No list boxes, and
||| when
||| I
|||||||||| tried
|||||||||| to
||||||||||||||| select one of the choices, they would not work. When I
||| clicked
||||||| OK,
||||||| it
||||||||||||||| just brought the search list up again, and all that was in
it
||||||| was
||||||| the
||||||||||||||| search window and the GO button.
|||||||||||||||
||||||||||||||| Now, I see the same Search window in the panel, but, the
||||||| Customize
|||||||||| is
|||||||||| as
||||||||||||||| it was before.
|||||||||||||||
||||||||||||||| Hope this helps.
|||||||||||||||
||||||||||||||| Jan
||||||||||||||| MS MVP - Windows IE/OE [DTS/AumHa]
||||||||||||||| Smiles are meant to be shared,
||||||||||||||| that's why they're so contagious.
|||||||||||||||
|||||||||||||||
||||||||||||||| |||||||||||||||| Check again today and see if things have changed at all.
||| They
||| have
|||||||||||||||| here. Why? I have no idea.
|||||||||||||||| --
|||||||||||||||| ~Robear Dyer (PA Bear)
|||||||||||||||| MS MVP-Windows (IE/OE, Security, Shell/User)
||||||||||||||||
|||||||||||||||| PA Bear wrote:
||||||||||||||||| See these recent threads: http://snipurl.com/f05w
|||||||||||||||||
||||||||||||||||| Yes, Search Assistant has changed. No, we don't know
how
||| or
||||||| why.
||||||| (This
||||||||||||||||| may
||||||||||||||||| have something to do with it:
|||||||||||||||||
||| http://seattlepi.nwsource.com/business/260821_msftads25.html.) No,
||||||||||||||||| there
||||||||||||||||| doesn't seem to be a way of getting the old Search
||| Assistant
||| back.
|||||||||||||||||
||||||||||||||||| Steve Horrillo wrote:
|||||||||||||||||| I notice the Search Assistant isn't working right
anymore. "Next"
|||||||||||||||||| is now
|||||||||||||||||| greyed out and will only let me use one chosen search
||| engine.
|||||||||| This
|||||||||| has
|||||||||||||||||| happened on my XP as well as my Win 2000 machine.
What's
wrong?

 

[Guest]

anything on search problem yet ?

It doesn't help if "next" is still greyed out.

If you read my replies to the others here, you will see that it has now
changed back again for me as well.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

--
All the best,

Steve
http://stephenhorrillo.com

 

[Guest]

HELP any fix for this problem yet

 

[Guest]

I'm not sure of the cause but I was able to resolve this by recreating the
user profile.

Log onto Windows with a different username
Explore to All Users
Rename the affected username to username.old
Log out and back in as the affected user

It should now be fixed. If needed you can copy the directories from the
username.old to the new username directory (desktop, favorites, my documents
etc.)

Hope this helps.

 

[Guest]

Hello, Everybody.

I've been in contact with Microsoft regarding this problem, and I thought
that I would pass on this information to everybody who is upset about the
change in the IE search behavior. Here's the info:

Dear Paulette,

Thank you for contacting Microsoft Online Support. My name is Lori and I am
an Escalation Engineer for the Windows Support Team. In order to better serve
you and resolve this issue more efficiently, I have taken ownership of your
Service Request. To contact me, please send emails to
(e-mail address removed) with the case ID SRZ060411002690 in the
subject line or simply reply my email.

I appreciate that this matter has been ongoing for some time, and understand
the frustration this would cause. I greatly appreciate your cooperation and
apologize for any inconvenience. Please be assured that I will work closely
with you to resolve this matter as soon as possible.

Firstly, I would like to summarize our involvement to date:

The default search feature in Internet Explorer (IE) has been changed.

Before: http://www.internet-explorer-tutorials.com/searchengines.html
Now: http://ie.search.msn.com/en-us/srchasst/srchasst.htm

If I am not accurate in my understanding of this case, please feel free to
correct me.

As I understand, you have been working with Selina and the following steps
were completed.

Test the issue in a new user account.

Thank you for your inquiry. I would like to explain that this behavior is by
design. We have received many customers' feedback regarding the change of IE
search feature. This search feature was modified after installing security
updates of IE. Even after we uninstall the security updates, the search
feature cannot be rolled back.

Meanwhile, please be assured that on my side, I will forward your feedback
to our product team. Since IE 7 is still in beta version, they may add this
feature back in IE 7. Though it may take our product group some time to
improve the situation, please be assured that we will do everything necessary
to speed up the whole process. Your continued understanding and patience is
highly appreciated.

Paulette, although we didn't provide the effective solution this time, we
still want to let you know that we always strive to provide high level
support to our customers and hope you are satisfied with the service quality
provided so far with this service request. If there is anything you are not
very satisfied with, please don't hesitate to let us know as your feedback is
very valuable and meaningful to help us improve our service process and
quality. Our goal is to provide 1st class customer service to our customers.

If you have any further questions, please don't hesitate to let me know.

I look forward to your reply.

Best Regards,

Lori Cai
(e-mail address removed)
Microsoft Windows Escalation Support Professional
--------------------------------------------------------------------
Very satisfied customers are my top priority. Please let either myself or my
manager know what you think of the level of service provided. You can send
feedback to Microsoft Management at
mailto:[email protected]?subject=WindowsOnlineSupportIncident or
directly to my manager, James Xu at (e-mail address removed)

Hope this helps.

Regards,
4t9rs

 

[Robert Aldwinckle]

....

I've been in contact with Microsoft regarding this problem ....
My name is Lori and I am an Escalation Engineer
for the Windows Support Team. ....
Firstly, I would like to summarize our involvement to date:

The default search feature in Internet Explorer (IE) has been changed.

Before: http://www.internet-explorer-tutorials.com/searchengines.html

I have never seen that. Where did you see it?

Now: http://ie.search.msn.com/en-us/srchasst/srchasst.htm

As others have pointed out that URL is an example of the use of a template
contained in the registry:

http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm

<title>KB895339 - How to configure your Internet Explorer browser settings
after your computer has had malicious software removed </title>
http://support.microsoft.com/kb/895339/?sd=RMVP

BTW that implementation is as old as IE5.

<title>KB171853 - Changing Search Pages Used by Internet Explorer</title>
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q171853

(Search.microsoft.com for
srchasst
)


The problem is that MSN which serves these URLs has changed their
content and in some cases provides incomplete content (implying a
performance issue with these pages as well as a change of content.)

A problem then is that because it is in the Search Explorer bar
you can't right-click Refresh the page to try to get the complete page.

At least in the case of the Customization page, which has similar
performance issues, I find it easier to open its URL directly,
since that then would permit a Refresh if necessary.
E.g for a user whose Language settings are EN-US
(Alt-T,O,Alt-L top item) they could Open or Refresh:

http://ie.search.msn.com/en-us/srchasst/srchcust.htm


FYI

Robert Aldwinckle
---

 

[Guest]

Anyone else find it odd that the ONE AND ONLY search engine you can access
since this IE7 fiasco is MSN? And oddly enough it's the ONLY option available
as default search in that piece of junk IE7? I for one preferred the
flexibility of IE6 prior to the IE7 debacle and I don't like being TOLD where
to go or how to setup my browser. Searching in IE7 is completely ignorant and
the bold faced lie that adding tabs was to give the user more viewable area?
those TABS take even more out of my setup and I cannot eliminate the space
they consumed even if I eliminate the use of tabs. This all stems from that
IE7 junk and now you can't even use your current IE6 correctly how lame is
that? Someone should tell Bill that if he has ALL the money no one will have
any to buy his junk. From my point of view as a builder a room full of
monkeys hammering away on keyboards could have come up with better code.

 

[Frank Saunders, MS-MVP OE]

Anyone else find it odd that the ONE AND ONLY search engine you can access
since this IE7 fiasco is MSN? And oddly enough it's the ONLY option
available
as default search in that piece of junk IE7? I for one preferred the
flexibility of IE6 prior to the IE7 debacle and I don't like being TOLD
where
to go or how to setup my browser. Searching in IE7 is completely ignorant
and
the bold faced lie that adding tabs was to give the user more viewable
area?
those TABS take even more out of my setup and I cannot eliminate the space
they consumed even if I eliminate the use of tabs. This all stems from
that
IE7 junk and now you can't even use your current IE6 correctly how lame is
that? Someone should tell Bill that if he has ALL the money no one will
have
any to buy his junk. From my point of view as a builder a room full of
monkeys hammering away on keyboards could have come up with better code.

If I click the down arrow by the Search box and select Find More Providers I
get lots of them.