Seagate support

  • Thread starter Thread starter MikeM
  • Start date Start date
MikeM said:
Another question on cooling. If cooling is the problem the 500 GB WD
My Book that I filled with backups and put away was getting much
hotter than the Seagate on some very hot days we had at the time I was
backing up. Is it likely that the WD drive was transferring the heat
to the case more efficiently than the Seagate?
Click to expand...

The only way to find that out is to read the SMART temp of the
drives, and that isnt practical with USB exernal drives, which is
why I prefer the housings that do USB and eSATA. You can get
the SMART temp very easily using the eSATA connection, but hardly
any of those packaged external drives actually support sSATA.
The Seagate looks as though it is better ventilated but maybe it doesn't work as good.
Click to expand...

Very likely, and the only way to be sure is to measure
the drive temp somehow, best using the SMART temp.

Some drives do record the highest and lowest temps the drive has
ever seen in the SMART data, but thats not much use either because
Seagate and WD drives dont, and you have to physically remove
the drive from the housing to connect it directly to see that.
 
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