Seagate 7200.11 High Failure Rate

[Tony]

Right now I'm running four Seagate 7200.? 320 GB models in my Antec
P180 case, with zero problems. But my digital photo library is
growing so fast that I thought I should upgrade one or two of the
drives to 1 TB.

I was all set to order two of the Seagate 7200.11 1 TB drives, UNTIL I
read those same reports. Now I won't.

To all the people blaming the OP for being problem, just spend some
time on the egghead site and read product reviews. Most are pretty
positive, or point out a few design flaws. It's rare that you read
about product _failure rates_.

Not true. Upwards of 40% of the posts are negative (most of those "very
poor" rating because of failures/DOA) for the 320 GB 7200.11.

The fact that so many people are reporting problems IS statistically
significant. What the cause is, I don't know and I suspect Seagate
engineers do know and are struggling to fix it.

I got notice today that they are sending me yet another 2 drives to replace
the most recent failures. They were supposed to contact me to find a better
solution but maybe the warranty replacement process happens separately from
the discussions that are had with the technicians.

Seagate has their own forum also, I found out yesterday. Failures of the 320
GB 7200.11 have been noted there also.

Tony

 

[Tony]

How odd that almost no one else has got a result anything like yours.

MANY have/are having the same experience. See the forums (yes, Seagate's own
forum also).

Tony

 

[Tony]

Just another utterly mindless conspiracy theory.

They wouldnt label a particular field reallocated sectors if thats what
they were trying to do.

Seagate publicly states on their website that they don't disclose details of
their implementation.

Tony

 

[Rod Speed]

MANY have/are having the same experience.

Nope, very few get anything like the result you have in a series of replacements also failing.

See the forums (yes, Seagate's own forum also).

Did that long before you even showed up.

 

[Rod Speed]

Seagate publicly states on their website that they don't disclose details of their implementation.

They dont need to do that when their drives have a field labelled reallocated sectors. Its obvious what that means.

 

[Arno Wagner]

Not true. Upwards of 40% of the posts are negative (most of those "very
poor" rating because of failures/DOA) for the 320 GB 7200.11.

I got notice today that they are sending me yet another 2 drives to replace
the most recent failures. They were supposed to contact me to find a better
solution but maybe the warranty replacement process happens separately from
the discussions that are had with the technicians.

I think you will just have to cut your losses and move to a
different brand. My main reason for reading this group is to
get an impression of what is reliable at a particular time
and what is not. With margins being so low, it is not surprise
that the manufacturers are taking turns screwing up. In addition
there are those disks, that are reliable when handled carefully,
but have issues like heat sensitivity (older Maxtors come to
mind).

Currently Seagate is messes up, as thay moved a lot of manufacturing
to China. China has huge quality issues, because of cultural
issues. Quite a few manufacturing companies in other felds are
pulling out of China again because of that. Others had to
install their own, non-chinese, quality controll staff.
Unfortunately management is often just stupid and often
does not know when exactly to stop trying to cut costs, because
it starts to have serious negative impact on business. Come
to think of it, Seagate recently started offering data recovery
services. Looks to me at least part of the company knew
what manufacturing in China would actually do. Not that I see
anything malicious here, just incompetence and greed.

Arno

 

[Arno Wagner]

MANY have/are having the same experience. See the forums (yes,
Seagate's own forum also).

It is a bit like the IBM "Deatstars" 75GXP and 60GXP. Some here
are still denying that event took place, but it clearly did
and it was well visible in this group to anybody that was
wilign to listen.

And, yes, your perception seems pretty on the spot to me.
True, you have a very high failure rate, and I suspect there
is an additional problem somewhere in your setup or the
supply chain you are using, but the Seagate quality problem
looks very real and not only to you ane me.

Arno

 

[Tony]

I think you will just have to cut your losses and move to a
different brand. My main reason for reading this group is to
get an impression of what is reliable at a particular time
and what is not. With margins being so low, it is not surprise
that the manufacturers are taking turns screwing up. In addition
there are those disks, that are reliable when handled carefully,
but have issues like heat sensitivity (older Maxtors come to
mind).

I know that. I use myself as a guinee pig.

Currently Seagate is messes up, as thay moved a lot of manufacturing
to China. China has huge quality issues, because of cultural
issues. Quite a few manufacturing companies in other felds are
pulling out of China again because of that. Others had to
install their own, non-chinese, quality controll staff.
Unfortunately management is often just stupid and often
does not know when exactly to stop trying to cut costs, because
it starts to have serious negative impact on business. Come
to think of it, Seagate recently started offering data recovery
services. Looks to me at least part of the company knew
what manufacturing in China would actually do. Not that I see
anything malicious here, just incompetence and greed.

I test as a consumer, I won't put one of Seagate's drive in any of my "white
boxes".

Tony

 

[Tony]

They dont need to do that when their drives have a field labelled
reallocated sectors. Its obvious what that means.

Seagate publicly states on their website that they don't disclose details of
their implementation.

I'm not a politician, You are though. I just build computers. You want to
politcize, run for president. (good riddance).

Tony

 

[Tony]

Nope, very few get anything like the result you have in a series of
replacements also failing.


Did that long before you even showed up.

Noted: you are DUMB.

 

[Tony]

It is a bit like the IBM "Deatstars" 75GXP and 60GXP. Some here
are still denying that event took place, but it clearly did
and it was well visible in this group to anybody that was
wilign to listen.

That is "pushing my buttons". So I'm NOT ... I DON'T have the capability to
be a () POLITICIAN. I build product. If it is BAD. I want it said. I am not
afraid. It is what I do. I don't need a blanket of protection to insure
myself in the markplace and I SURELY ABHORE the thought of "just because I
have the money, I am righteous". Someone just pissed me off apparently. I am
real. Take your f'n money and....

shhhh.

And, yes, your perception seems pretty on the spot to me.
True, you have a very high failure rate, and I suspect there
is an additional problem somewhere in your setup or the
supply chain you are using, but the Seagate quality problem
looks very real and not only to you ane me.

And I say: DUH! I want the specs but the can't deliver it, as far as I know.
I'm just "fighting" now for my own computer, but that isn't the case at all.
I seek to go to market with computers, and now I am tripped up with the hard
drive stuff. I don't care what they send me, I won't put one of those in a
computer for someone else! Nuff said. You get my drift.

 

[Arno Wagner]

That is "pushing my buttons". So I'm NOT ... I DON'T have the capability to
be a () POLITICIAN. I build product. If it is BAD. I want it said. I am not
afraid. It is what I do. I don't need a blanket of protection to insure
myself in the markplace and I SURELY ABHORE the thought of "just because I
have the money, I am righteous". Someone just pissed me off apparently. I am
real. Take your f'n money and....

And I say: DUH! I want the specs but the can't deliver it, as far as
I know. I'm just "fighting" now for my own computer, but that isn't
the case at all. I seek to go to market with computers, and now I
am tripped up with the hard drive stuff. I don't care what they send
me, I won't put one of those in a computer for someone else! Nuff
said. You get my drift.

Indeed. Although with that quality commitment, I do hope
you have a good profit margin.

Arno

 

[Rod Speed]

Noted: you are DUMB.

Never ever could bullshit its way out of a wet paper bag.

Or even manage to grasp that you dont get a string of problems like you have seen without the problem being at your end.

 

[Rod Speed]

Seagate publicly states on their website that they don't disclose
details of their implementation.

They dont need to do that when their drives have a field labelled
reallocated sectors. Its obvious what that means.

I'm not a politician,

Yep, just another fool that doesnt have a clue.

You are though.

Just another of your pathetic little drug crazed fantasys.

I just build computers.

And are too stupid to be able to work out that you dont get a series
of failures like you have seen without the problem being at your end.

You want to politcize, run for president.

There might just be a few more politicians than just the prez.

(good riddance).

Your pathetic excuse for mindless bullshit in spades.

 

[Tony]

Never ever could bullshit its way out of a wet paper bag.

Or even manage to grasp that you dont get a string of problems like you
have seen without the problem being at your end.

Bring it bitch, I'm in no mood to entertain you. Did I say get the **** out
of my face? I have no time for wankers like you. Go patter your pud,
dickweed. READ go rape your mom cuz I ain't putting up with your shit. Nuff
said. You and mommy need talk it out? Perhaps Dr. Phil?

(someone help this going-postal timebomb called rodspeed!)

 

[Andrew Hamilton]

Not true. Upwards of 40% of the posts are negative (most of those "very
poor" rating because of failures/DOA) for the 320 GB 7200.11.

Perhaps. I was interested only in the 1 TB version. And my 320 MB
drives are probably 7200.10 release.

Seagate has their own forum also, I found out yesterday. Failures of the 320
GB 7200.11 have been noted there also.

So maybe there is a very serious engineering/manufacturing flaw in the
overall .11 design. Bad for Seagate.

-AH

 

[Rod Speed]

<reams of your puerile shit any 2 year old could leave for dead flushed where it belongs>

Whoops, nothing left. Wota surprise.

 

[Tony]

My nightmare with 7200.11 drives continues! I am RMAing today, yet another
set of 2 drives that Seagate sent me as replacements. I've lost count of
how many drives have failed (7 now?). Literally, not one 7200.11 I have
received has lasted for more than a couple of weeks, and all but one have
died or started degrading immediately. Now the one that actually lived for
2 weeks is dead. I noticed also that other people are having the same
kinds of problems with other models (500 GB) of the 7200.11 series of
drives.

Same failures as before: BIOS and Seatools only intermittantly see the
drives. RAID card and Windows event logs show drive failures and errors.
Relocated sectors and seek errors. Can't complete formatting. This time
though, SeaTools actually noted that one drive failed the tests. The other
is no longer seen by SeaTools or the system BIOS.

I cannot in any way trust these drives with my data, so I am asking
Seagate to replace with the prior 7200.10 series which appears to have a
better track record in the forums than the unreliable 7200.11s. I'll keep
my fingers crossed I guess.

Tony

http://www.newegg.com/Product/Product.aspx?Item=N82E16822148316&Tpk=ST3320613AS :
Seagate Barracuda 7200.11 ST3320613AS 320GB 7200 RPM 16MB Cache SATA 3.0Gb/s
Hard Drive - OEM at NewEgg: Deactivated Item.

Looks like NewEgg has dropped this product. I'm leary about all 7200.11
drives, not just this model, given the user reviews.

 

[Tony]

Dropped them as so few people even consider a 320GB drive when you can get
a
750GB or larger drive for $69-$79

I have in the past and still today continue to buy the highest density,
single platter drives for they are a tad quieter, draw less power and have
the thinnest profile. Most users don't have a need for all that space. More
capacity is not necessarily better, and that is more true today with the
phenomenal platter capacities. Most likely though, they dropped
("deactivated") the product because of the high failure rate. Given the
data, hypothesizing anything but that is ludicrous.

Tony

 

[Tony]

http://www.newegg.com/Product/Product.aspx?Item=N82E16822148316&Tpk=ST3320613AS :
Seagate Barracuda 7200.11 ST3320613AS 320GB 7200 RPM 16MB Cache SATA
3.0Gb/s Hard Drive - OEM at NewEgg: Deactivated Item.

Looks like NewEgg has dropped this product. I'm leary about all 7200.11
drives, not just this model, given the user reviews.

I received 2 replacement drives fron Seagate today. They are different than
all the previous failed drives. All the previous where manufactured in
Thailand and had firmware SD11 whereas these are from China and have
firmware SD22. I'll try to do initial testing with these this weekend (or
sooner maybe).

Tony