D
Dom Robinson
In replacing a duff Lacie 250Gb external USB 2.0 hard drive (after just
four months of use, and it turns out it was a Maxtor anyway which I've
since heard are crap), I took delivery on Thursday of a Seagate 400Gb
external USB 2.0 hard drive, but after copying a number of files
across, despite it being USB 2.0, that night it was playing back video
files sluggish as hell, if at all.
It's not a problem in XP (using SP1) as I copied the same file to my C
drive and played it from there and it was fine.
When playing back from the Seagate the hard drive light (showing
activity) flashes about once a second as it accesses it.
This isn't what I bought a replacement hard drive to do, and given that
the box states you could even store 100 2hr movies at DVD quality on
it, you'd expect to be able to play them back on it. It also runs at
the usual speed of 7200rpm and has an 8Mb cache like the Lacie it's
replacing.
I thought the delay might be because the Lacie, which behaves in a
dicky fashion, was having a knock-on effect on the Seagate when it was
still attached at the time, but it was still the same after removal.
The Lacie had no problems in playing back video files as smooth as they
would on the C drive, so I really don't know what the problem is.
I was recommended to update the drivers, but the only drivers that come
with it on the disc are for Win98. It states if you have a more recent
OS (I'm using XP on a P4 2.66Ghz machine with 512Mb RAM) then it'll
detect it automatically. Which it did.
Playing a few files on Friday morning, VCD quality avi and mpg files
were playing more normally, albeit with occasional jerkiness as they
get going, and skipping to a later part of the file makes it wait a bit
longer than the Lacie did before continuing while it finds it.
Playing an MPEG2 mpg file was still sluggish and still not doing it
right. I'm wondering if since installing the Seagate it takes time to
warm up? I only thought of that possibility when
I went to bed on Thurs, but like plugging in a VCR that's come back
from the repair shop they always tell you to plug it in for an hour or
two to let it warm up, so I'm thinking along those lines there.
On Saturday mrning, I did a reboot to see if that might help at all.
VCD quality avi and mpgs are mostly fine but occasionally take a second
or two to get going, during which time they stall for a moment, but
MPEG2 mpg files are still sluggish and trying to check one to make sure
it's okay is impossible as you click to a later part in the file and it
practically grinds
to a halt while it tries to catch up. I don't often need to watch these
but always check them after I've converted a .vob to .mpg to make sure
it's okay, and I don't like the restriction of not being able to play
them properly. (I create DVDs with programmes from TV and am using this
external drive primarily to store them until a series has finished and
I can create the full DVD.) I also use it for storing other video
files.
I'm viewing the files in Windows Media Player 9, as I did from the
Lacie hard drive, and have connected it via the same USB port, so I'm
doing nothing different with the Seagate that I did with the Lacie so
there should be no change in the operation.
However, what could be the cause is that the Seagate parks itself
whereas the Lacie didn't AFAIK, and when it's playing the MPEG2 files I
can see the drive activity light coming on as if it can't seem to catch
up properly even though it's meant to have the same cache and seek time
as the Lacie. Is it possible to tell it to keep going and not park?
In response to someone asking me if the problem may be the way in which
my files were recovered or restored from when the Lacie went down
(using Getdataback) compared to how they play on my usual IDE drive
(C), they play perfectly fine.
I ran HD Tach and the results look interesting. In the program itself,
it gives a high reading at the start for some internal drives (couldn't
find an external example) which tails off as the graph goes on.
Mine is high all the way, except for a Kinga-sized gap in the middle of
around 120Gb where it drops to zero.
I thought that might be where there's no data, but the amount of data
on the hard drive at presents comes to... 119Gb.
Is it time to say Scan have sold me a duffer?
http://dvdfever.co.uk/seagate400gb.jpg
FWIW, I tried the same program on my Lacie but it crapped out during
the Random Access Test on both Quick and Long Bench tests (the Seagate
crapped out during the Sequential access on the Long Bench test, BTW)
Thanks in advance for any help,
Dom Robinson
Editor, http://DVDfever.co.uk and http://LeilaniWeb.co.uk
four months of use, and it turns out it was a Maxtor anyway which I've
since heard are crap), I took delivery on Thursday of a Seagate 400Gb
external USB 2.0 hard drive, but after copying a number of files
across, despite it being USB 2.0, that night it was playing back video
files sluggish as hell, if at all.
It's not a problem in XP (using SP1) as I copied the same file to my C
drive and played it from there and it was fine.
When playing back from the Seagate the hard drive light (showing
activity) flashes about once a second as it accesses it.
This isn't what I bought a replacement hard drive to do, and given that
the box states you could even store 100 2hr movies at DVD quality on
it, you'd expect to be able to play them back on it. It also runs at
the usual speed of 7200rpm and has an 8Mb cache like the Lacie it's
replacing.
I thought the delay might be because the Lacie, which behaves in a
dicky fashion, was having a knock-on effect on the Seagate when it was
still attached at the time, but it was still the same after removal.
The Lacie had no problems in playing back video files as smooth as they
would on the C drive, so I really don't know what the problem is.
I was recommended to update the drivers, but the only drivers that come
with it on the disc are for Win98. It states if you have a more recent
OS (I'm using XP on a P4 2.66Ghz machine with 512Mb RAM) then it'll
detect it automatically. Which it did.
Playing a few files on Friday morning, VCD quality avi and mpg files
were playing more normally, albeit with occasional jerkiness as they
get going, and skipping to a later part of the file makes it wait a bit
longer than the Lacie did before continuing while it finds it.
Playing an MPEG2 mpg file was still sluggish and still not doing it
right. I'm wondering if since installing the Seagate it takes time to
warm up? I only thought of that possibility when
I went to bed on Thurs, but like plugging in a VCR that's come back
from the repair shop they always tell you to plug it in for an hour or
two to let it warm up, so I'm thinking along those lines there.
On Saturday mrning, I did a reboot to see if that might help at all.
VCD quality avi and mpgs are mostly fine but occasionally take a second
or two to get going, during which time they stall for a moment, but
MPEG2 mpg files are still sluggish and trying to check one to make sure
it's okay is impossible as you click to a later part in the file and it
practically grinds
to a halt while it tries to catch up. I don't often need to watch these
but always check them after I've converted a .vob to .mpg to make sure
it's okay, and I don't like the restriction of not being able to play
them properly. (I create DVDs with programmes from TV and am using this
external drive primarily to store them until a series has finished and
I can create the full DVD.) I also use it for storing other video
files.
I'm viewing the files in Windows Media Player 9, as I did from the
Lacie hard drive, and have connected it via the same USB port, so I'm
doing nothing different with the Seagate that I did with the Lacie so
there should be no change in the operation.
However, what could be the cause is that the Seagate parks itself
whereas the Lacie didn't AFAIK, and when it's playing the MPEG2 files I
can see the drive activity light coming on as if it can't seem to catch
up properly even though it's meant to have the same cache and seek time
as the Lacie. Is it possible to tell it to keep going and not park?
In response to someone asking me if the problem may be the way in which
my files were recovered or restored from when the Lacie went down
(using Getdataback) compared to how they play on my usual IDE drive
(C), they play perfectly fine.
I ran HD Tach and the results look interesting. In the program itself,
it gives a high reading at the start for some internal drives (couldn't
find an external example) which tails off as the graph goes on.
Mine is high all the way, except for a Kinga-sized gap in the middle of
around 120Gb where it drops to zero.
I thought that might be where there's no data, but the amount of data
on the hard drive at presents comes to... 119Gb.
Is it time to say Scan have sold me a duffer?
http://dvdfever.co.uk/seagate400gb.jpg
FWIW, I tried the same program on my Lacie but it crapped out during
the Random Access Test on both Quick and Long Bench tests (the Seagate
crapped out during the Sequential access on the Long Bench test, BTW)
Thanks in advance for any help,
Dom Robinson
Editor, http://DVDfever.co.uk and http://LeilaniWeb.co.uk