Problem with printer since installing broadband

  • Thread starter Thread starter Claire Owen
  • Start date Start date
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Claire Owen

Hi new here, I am hoping someone might know the answer to my problem.
Since having put broadband on I have a printer problem. It seems to be that
the printer tries to work but stops after one third of a page. I have been
told that a router might solve the problem. Any opinions?


Claire in Montréal, France.
 
Just thought I should have said Windows ME Canon iP1500 printer
Claire in Montréal, France
 
Claire

Have you tried the test print from the 'properties'? Also try to disable
your broadband connection - unplug the router or lacking that, do not
connect to the broadband. Also could try to uninstall the printer and let
it reinstall at boot up.

Bigbear
 
bigbear said:
Claire

Have you tried the test print from the 'properties'? Also try to disable
your broadband connection - unplug the router or lacking that, do not
connect to the broadband. Also could try to uninstall the printer and let
it reinstall at boot up.

Bigbear
Click to expand...


Tried all of those things. Reinstalled driver the printer works when
broadband is disconected but it's such a pain to have to plug and unplug
everything . I just wanted it all to work at the same time, as long as thats
not too much to hope for !

Claire in Montréal, France.
 
Broadband should not affect the printer unless the printer is shared over the network. If you don't have a local network, file and print sharing should be disabled.
 
have you tried canon site for updated drivers?

Claire Owen said:
Tried all of those things. Reinstalled driver the printer works when
broadband is disconected but it's such a pain to have to plug and unplug
everything . I just wanted it all to work at the same time, as long as thats
not too much to hope for !

Claire in Montréal, France.
Click to expand...
 
Claire said:
Tried all of those things. Reinstalled driver the
printer works when broadband is disconected but it's
such a pain to have to plug and unplug everything .
I just wanted it all to work at the same time, as
long as thats not too much to hope for !
Click to expand...

It's not an exact match to your problem, but perhaps this would be
something to try:

I had a problem with an Epson (C62, I think) printer that would screw up
its print jobs, in a manner similar to yours, though much more sporadically.

Without ever correlating the problem to a cause, I solved it by
uninstalling the boatload of software that came with it, and
reinstalling *just* the printer driver.

Perhaps there was a problem with the highly aggressive software update
module that came with the printer. Perhaps that's what's happening to
you, and why you seem to see a conflict with your broadband connection.
Perhaps I have absolutely no idea what I'm talking about.

I realize I'm coming off as wishy washy here, but suspect your
desperation my tend to value even spurious advice such as mine. Good luck!
 
MrGrumpy said:
have you tried canon site for updated drivers?
Click to expand...

Yup, but it makes no difference . I also uninstalled cleaned and defragged
before reinstalling with anti virus fire wall etc all switched off. No
difference at all, canon seem stumped.
Friend of a friend recommended a router but I am unsure in what way this
will help

Claire in Montréal, France.
 
Grinder said:
It's not an exact match to your problem, but perhaps this would be
something to try:

I had a problem with an Epson (C62, I think) printer that would screw up
its print jobs, in a manner similar to yours, though much more sporadically.

Without ever correlating the problem to a cause, I solved it by
uninstalling the boatload of software that came with it, and
reinstalling *just* the printer driver.

Perhaps there was a problem with the highly aggressive software update
module that came with the printer. Perhaps that's what's happening to
you, and why you seem to see a conflict with your broadband connection.
Perhaps I have absolutely no idea what I'm talking about.

I realize I'm coming off as wishy washy here, but suspect your
desperation my tend to value even spurious advice such as mine. Good
Click to expand...
luck!


I know what you mean. I have tried installing it with just the printer
driver on the Cd and with just the printer driver from the canon website!!
No joy at all.
Just the sound of hair gently being torn !!!!!!
Still wonder what the router will offer so far my investigations seem to
tell me it will allow all computers in the house to use the broadband
wirelessly!! not sure how that will help the problem.

Claire in Montréal, France.
 
Are both your broadband and printer via usb?
If so perhaps check your mobo manu site for any updated chipset/usb drivers.
Do you know what size your pwr supply is?
 
Comments interspersed below.
Claire in Montréal, France

MrGrumpy said:
Are both your broadband and printer via usb?
Click to expand...

Yes , the printer is on the main usb for the computer and the broadband box
is on the usb splitter.
If so perhaps check your mobo manu site for any updated chipset/usb
Click to expand...
drivers.

Yes I have the most up to date drivers I downloaded them.
Do you know what size your pwr supply is?
Click to expand...

Not sure, how can I work this out?
 
Im only thinking there may be a pwr supply problem, ie to low.
You would either have to check your pc specs or search for the data on your
psu
I take is your PC has only a single usb port?

You could try an externally powered USB hub - perhaps you can borrow one to
test?
 
Wow your sixth post on the topic and you actually get round to mentioning
how your printer is connected to your printer.

The mind boggles as to what other relevant information you have missed out.

Anyway the only thing broadband and you printer have in common is the
USB so therein is likely to be the problem.

I don't know much about USB but a router might solve the problem.

However what I would say is that using the USB to connect your broadband
is probably not the best way if you have and ethernet connect/port (or
whatever).
I was told that ethernet connection was more efficient and my momden came
with to connections, USB and ethernet, unfortunately my computer doesnt have
an
ethernet port (but I bet yours does, even though you carefully omitted to
say what computer
it is) so I had to use USB.

So if I were you I would try connecting to your BB modem via ethernet
rather than a USB connection.





Claire Owen said:
Comments interspersed below.
Claire in Montréal, France



Yes , the printer is on the main usb for the computer and the broadband box
is on the usb splitter.

drivers.

Yes I have the most up to date drivers I downloaded them.

Not sure, how can I work this out?
Click to expand...

Probably in the manual or printed on PUS box itself however I
doubt the PSU is a factor as the printer has its own power and
sending data to a printer not going to effect drain any power.
 
Claire said:
Hi new here, I am hoping someone might know the answer to my problem.
Since having put broadband on I have a printer problem. It seems to be that
the printer tries to work but stops after one third of a page. I have been
told that a router might solve the problem. Any opinions?


Claire in Montréal, France.
Click to expand...

Some broadband modems have more than one way to connect to the computer
(Westell for example). IMHO, USB is about the worst way to connect
since USB is not a network protocol and requires that one install all
manner of useless software to make it work as if it were one. Does your
modem have an Ethernet connection also? If so, I'd advise that you use
it rather than USB and uninstall any software that the USB might have
needed. An Ethernet connection really should require no software at all
beyond basic operating system support.
 
Donald McTrevor said:
Wow your sixth post on the topic and you actually get round to mentioning
how your printer is connected to your printer.
Click to expand...

I meant to your computer :O)
 
Claire Owen said:
Hi new here, I am hoping someone might know the answer to my problem.
Since having put broadband on I have a printer problem. It seems to be that
the printer tries to work but stops after one third of a page. I have been
told that a router might solve the problem. Any opinions?


Claire in Montréal, France.
Click to expand...

Can you connect your printer via a normal 32 pin RS232 port,
often labled 'printer port' on your PC.

Just checked and it doesn't seem you can.
"and offers only a USB 1.1 port on the back"
 
John McGaw said:
Some broadband modems have more than one way to connect to the computer
(Westell for example). IMHO, USB is about the worst way to connect
since USB is not a network protocol and requires that one install all
manner of useless software to make it work as if it were one. Does your
modem have an Ethernet connection also? If so, I'd advise that you use
it rather than USB and uninstall any software that the USB might have
needed. An Ethernet connection really should require no software at all
beyond basic operating system support.
Click to expand...


Disconcertingly similar to my post, I hope you haven't been copying ;O)

 
--
Claire in Montréal, France.
http://claireowenperso.free.fr
Donald McTrevor said:
Wow your sixth post on the topic and you actually get round to mentioning
how your printer is connected to your printer.

The mind boggles as to what other relevant information you have missed out.

Anyway the only thing broadband and you printer have in common is the
USB so therein is likely to be the problem.

I don't know much about USB but a router might solve the problem.

However what I would say is that using the USB to connect your broadband
is probably not the best way if you have and ethernet connect/port (or
whatever).
I was told that ethernet connection was more efficient and my momden came
with to connections, USB and ethernet, unfortunately my computer doesnt have
an
ethernet port (but I bet yours does, even though you carefully omitted to
say what computer
it is) so I had to use USB.

So if I were you I would try connecting to your BB modem via ethernet
rather than a USB connection.
Click to expand...

Sorry about that, being new to this group, I believe I did mention that,
I havn't mentioned everything I should.

Ok I have 2 USB ports on the computer tower and one is used by the printer,
the other is used by a powered USB splitter into which I pug the broadband
box and the scanner and the digital camera , it's a 4 way splitter but I
currently use only 3.

I do not have an earthernet socket.

I had considered using the "old fashioned" printer connection but the out
lead of the printer is usb only. So this has not proved possible.

I posted here to find out why a router would help as all I had been able to
find on routers was how they spread/ share the broadband with all other
computers in the house. I am asuming, prahaps rather simply that it will
help with spooling/ sorting out the information so that the printer and
broad band don't become confused, and I was rather hoping that one of you
more knowledgable people would be able to confirm that. I didn't want to buy
a router and find it was no good for the job I want it to do seeing as I
don't want to buy it for it's primary purpose.
Sorry I didn't post all the info on my computer, I don't know what else you
need to know
Printer Canon iP15000 Windows Me 128 Mbram 2 Usb port etc etc

Claire in Montréal, France.
 
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