PLZ HELP

[David B.]

Because you provided no useful information with your question.

 

[David B.]

No one here works for Microsoft, we all volunteer to help people on these
forums.
You need to contact HP support to determine how you restore the original
software to your PC, usually it's via a keystroke during POST to access the
system recovery partition, and your Vista product key is provided by HP and
is on a sticker on the PC, you will not need to provide this key during the
recovery operation.

 

[~~single~~]

Hi,
I fixed a neighbor's HP laptop last month by going to the HP website and
buying a set of Restore CD's. The price was $16 including shipping, and
they got here in 3 days.
Mike

 

[crazy frog]

does contacting hp cost sumting????

No one here works for Microsoft, we all volunteer to help people on these
forums.
You need to contact HP support to determine how you restore the original
software to your PC, usually it's via a keystroke during POST to access the
system recovery partition, and your Vista product key is provided by HP and
is on a sticker on the PC, you will not need to provide this key during the
recovery operation.

 

[Shenan Stanley]

My problem is with sp2.The installation is fine
everything is fine but when i restart my computer it takes about 5
minutes to log in and a blue screen commes up or my computer
restarts.And i buyed my computer with vista i reinstalled it to
windows xp pro i downloaded all the updates i need but it will
still not work and i have always the genuine problem with my
product id my dad has the same product key and he works fine but
just PLEASE HELP ME WITH SP2 IM TIRED OF SP1

With XP, you can't have the same product key on two machines (for a
single licence, which I assume you have). It might have been a
good idea to keep Vista, and give only a small portion of Hard disk
to Vista and rest to XP. It's easy to split up the disk in Vista to
make it a dual boot, and that way, if XP dies, you can still boot
up to Vista (or vice versa).

With Windows 2000, you can use the same Key on multiple machines
(not legal, but it worked). With XP, you'd have to buy another
copy of XP, which is about $150 at TigerDirect.

I know your original question was regarding "blue screen," but
there is not much use to install all your stuff just to find out
after 30 days that XP won't stop bothering you with messages about
illigal copy of windows on your machine.

i vbuyed my computer at dumoulin were they supposed to give me a cd
to reinstall vista if its infested of virus and a undetected
virus???

Not necessarily, you may have a recovery partition on the hard
drive or a utility to make your own recovery disks.
What brand is it? Read the documentation that came with the PC to
determine the restore method you need to use.

oh my god i have to read everything that came with it OH MY GOD ITS
LIKE A DICTIONNARY

God forbid you should have to do a bit of research on your own to
help yourself with your problem.
If your not willing to get the info you/we need to help you, then
good luck, I'm wasting no more time on this thread.

no worry i am reading it all
i founf a cd to install it but no code the name of the cd is
windows anytime upgrade i have this cd
tu reinstall the windows but i need a code i sended an email at
dumoulin so they can give me the
code and i can give em everything they need to identify my computer
plz let this work!!!!

The code will be on your PC case

the cd is named windows anytime upgrade and i can upgrade or
install but there is a code
but its only9 digited and i ned way more tomorrow i wanted to go to
dumoulin and check if they
can give me the cd code do u think its possible

I was refering to the code for your Vista recovery, this is a Vista
specific code

well dl i have a question for ya:are u working for microsoft if yes
then are the guys that
give vista to stores so they can sell em if yes then could plz
contact dumoulin at laval canada if u can and ask em to give me the
code to install vista cause they didnt gave it to me when i bought
the computer reply plz

No one here works for Microsoft, we all volunteer to help people on
these forums.
You need to contact HP support to determine how you restore the
original software to your PC, usually it's via a keystroke during
POST to access the system recovery partition, and your Vista
product key is provided by HP and is on a sticker on the PC, you
will not need to provide this key during the recovery operation.

does contacting hp cost sumting????

crazy frog,

I am in awe by the lengths of this post and tghe questions being
asked/answered. It's very simple.

You bought a computer (you say) from "Dumoulin", which I assume to be:
http://www.dumoulin.com/ and that computer is an HP branded computer and
came with Windows Vista. You installed Windows XP (because you couldn't
play your games or something) using a CD/product key/license that was not
available for you to use (it is in use by your father.)

What you have been told is that you cannot simply install Windows XP on
there without a proper (and unused) license - and you either need to
purchase a legitimate copy of Windows XP to install on the machine (given
that HP supports it in terms of drivers for Windows XP) or you need to put
Windows Vista back on it. You have been informed that if your machine came
with Windows Vista on it (and given the fact it is an HP) - it should have a
sticker on it with the Product Key you would use to install Windows Vista
onto the system. You have also been informed that it should have come with
a manual explainning how to return said system to its original condition (if
you have not overwritten that capability by installing Windows XP.)

You seem resistant to doing your own research/legwork to resolve your
problem. If you want someone else to do the work for you beyond answering
your questions - take it into someone who can fix it and expect to pay them.
;-)

At this point - you have a couple of things to do... First - contact
Dumoulin for help. They sold it to you - thay should be able to help you
(or one would hope.) All you can do is try - call them and find out.

http://www.dumoulin.com/politiques/index.asp?send=eng

They state:
<quote>
We are present in more than 100 cities in Canada from coast to coast, you
will easily find a Dumoulin store near you.

1-877-386-6854(toll free)

Customer Satisfaction
If you have already chosen to purchase a product from a Dumoulin retail
outlet, please rest assured that we highly value your patronage. If there is
anything we can do to improve our service or products, please inform us
using the toll free number below, so that we may serve you better upon your
next visit. Online users may read our service policy to inform themselves
about Dumoulin's obligations and commitments in regards to their Internet
purchases.

1-877-386-6854 (toll free)
(e-mail address removed)
</quote>

Next - you should contact HP with the machine information and ask them how
you restore it to its 'as-shipped' state..
http://welcome.hp.com/country/us/en/wwcontact_us.html

That way you can figure out how to tell what your computer was supposed to
come with, what support you can get from HP, what you need to do and in your
case- what exactly you have I suppose.

As for it costing anything - call and find out. They cannot bill you if you
don't give them a way to and authorize a billing.