Please Help

  • Thread starter Thread starter Mary
  • Start date Start date
JLC said:
You should go to Microsoft and DL DX9. It's always a good idea to reinstall
DX after a driver change just to be sure all is installed right.

I had DX 8.1 before I downloaded the Catalyst drivers from the ATI site. It
was the new Catalyst drivers which installed Direct X 9 over Direct X 8.1.
It should have been ok in that case but maybe it didn't install right or
something. Would I just download Version 9.0 from MS site and install it
over the present DX 9.0 I already have?

Your new
card is a DX9 card. It was made to take advantage of all that DX9 has to
offer. And yes 3DFx are the guys that made the Voodoo cards. You do know
that by just removing a program and it's folder you're not really un
installing it right? There's a lot of info for that game sitting in your
registry, and that is what can cause major problem. Did you install it into
a different dir? That's why I mentioned it.

I just deleted the entire game and contents in Windows explorer and yes, I
know stuff goes into the registry, but usually its ok when you reinstall the
game even not using the uninstaller.
There is a config file in Alice, you can delete and it takes out all your
previous settings, so instead of uninstalling, I could have just done that.
I forgot about it but it mentions it in the Alice readme files. Strange
about 3DFX. I have never had a Voodoo card. Always had ATI cards for the
past few years.

If you leave all that stuff in
the reg, installing to a new dir will cause the game to write the info to
the reg again. It's hard to explain, but it is important. There's utilities
that you can get that will clean up your reg, but they're not 100% all the
time. Maybe someelse might have some idea's about what's going on with
"Alice" JLC

I have Toni Arts registry cleaner. It works pretty good. I also have MS
registry cleaner which I use as well. They are not always enough, but you
can leave some stuff in the registry and it doesn't matter. Other stuff it
does matter. I will try downloading DX 9.0 from MS site, but can I install
it over the previous DX 9.0 - I notice on that geek site you gave me, there
is a lot of good utilities. I bookmarked it.

Mary
 
JLC said:
You should go to Microsoft and DL DX9. It's always a good idea to reinstall
DX after a driver change just to be sure all is installed right. Your new
card is a DX9 card. It was made to take advantage of all that DX9 has to
offer. And yes 3DFx are the guys that made the Voodoo cards. You do know
that by just removing a program and it's folder you're not really un
installing it right? There's a lot of info for that game sitting in your
registry, and that is what can cause major problem. Did you install it into
a different dir? That's why I mentioned it. If you leave all that stuff in
the reg, installing to a new dir will cause the game to write the info to
the reg again. It's hard to explain, but it is important. There's utilities
that you can get that will clean up your reg, but they're not 100% all the
time. Maybe someelse might have some idea's about what's going on with
"Alice" JLC

I went to MS page and I can never find anything there. I looked for about 15
minutes and gave up for now. There was Direct X 9.0 b which just came out
and I am reluctant to try something that is so new. I was looking for just
the ordinary DX 9.0 but I saw all kinds of stuff like DX 9.0 runtime,
Developers kit, but I couldn't find just DX 9.0 full version. Oh well, I
will look again tomorrow.

Mary
 
Mary said:
and

I went to MS page and I can never find anything there. I looked for about 15
minutes and gave up for now. There was Direct X 9.0 b which just came out
and I am reluctant to try something that is so new. I was looking for just
the ordinary DX 9.0 but I saw all kinds of stuff like DX 9.0 runtime,
Developers kit, but I couldn't find just DX 9.0 full version. Oh well, I
will look again tomorrow.

Mary
Mary, I was just looking through this thread - JLC has been giving you
excellent advice, but a couple of points - DX 9.0b is not actually very new;
it's actually over a year old. It's fine to install it except for one
problem: if you're running W2K or XP and have a PAL TV tuner in your
machine - DX 9.0b breaks PAL tuners. There are a couple of fixes available,
and if it worries you, then go with DX 9.0a, which you should be able to
find with a search on MS' technical database. There are some bugs fixed in
DX 9.0b and also a security update, which is available by itself and should
be installed if you do go for DX 9.0a.

Secondly, as far as registry cleaners are concerned, I know MS' one just
runs through your registry and fixes what it thinks is wrong; it doesn't
give you any control; Toni Arts one I don't know. I've always used jv16
Power Tools, which includes a very effective registry editor that shows you
what's on your system and lets you remove (or replace - very good backup)
whatever you want. It's gone commercial now, but a google should still pick
you up a copy of jv16 v 1.2, which is freeware. There's also Driver
Cleaner, which I've never used myself, but a lot of people here seem very
happy with.

Many companies' uninstall routines are quite inadequate - video card drivers
being notorious for this - and leave a lot of stuff on your system that MS'
RegClean (as opposed to jv16 RegCleaner ;-)) won't remove, and, of course,
if you don't ininstall properly (as JLC pointed out) a whole slew of stuff
stays in your registry and can cause severe systemic problems.

There are also specific driver cleaners: ATI, for instance, do their own
cat-uninstaller, which seems very effective, and for NVidia there's
Detonator Destroyer, although I'm not sure whether it's actually produced by
NVidia or how effective it is.

The jv 16 type of registry editor is absolutely invaluable for for good
system maintenance; not just for video drivers, but for following up on all
sorts of inadequate installs, and it's very easy to use and fairly
failsafe - it makes backups of everything you remove in case you find you've
created rather than fixed a problem.

HTH patrickp
 
patrickp said:
stuff about
Mary, I was just looking through this thread - JLC has been giving you
excellent advice,

Yes, he is has been very helpful and does have excellent advice.

but a couple of points - DX 9.0b is not actually very new;
it's actually over a year old. It's fine to install it except for one
problem: if you're running W2K or XP and have a PAL TV tuner in your
machine - DX 9.0b breaks PAL tuners. There are a couple of fixes available,
and if it worries you, then go with DX 9.0a, which you should be able to
find with a search on MS' technical database. There are some bugs fixed in
DX 9.0b and also a security update, which is available by itself and should
be installed if you do go for DX 9.0a.

I use Win 98SE and don't use PAL. I am in Region 1 so don't have PAL.
I looked for ages last night for DX 9.0a and when you do a search it comes
up with all kinds of DX9 stuff like Updates, Software Developer Kit,
Runtime, Tuner fix. I even found DX 8.0 which seems to be the entire program
for win 98, but I never found DX 9.0, except for DX 9.0b. But when I think
of it, DX 9.0 is in the drivers I downloaded from ATI for the 9000 Pro card
which I have. So should I reinstall it again.? It will be on top of the DX
9.0 I already have installed, as MS don't let you uninstall any DX's.
Secondly, as far as registry cleaners are concerned, I know MS' one just
runs through your registry and fixes what it thinks is wrong; it doesn't
give you any control; Toni Arts one I don't know. I've always used jv16
Power Tools, which includes a very effective registry editor that shows you
what's on your system and lets you remove (or replace - very good backup)
whatever you want. It's gone commercial now, but a google should still pick
you up a copy of jv16 v 1.2, which is freeware. There's also Driver
Cleaner, which I've never used myself, but a lot of people here seem very
happy with.

I'll see if I can find it. Is it called "jv16v 1.2" ? I'll do a search and
see if I can find it. and maybe find driver cleaner as well.
Many companies' uninstall routines are quite inadequate - video card drivers
being notorious for this - and leave a lot of stuff on your system that MS'
RegClean (as opposed to jv16 RegCleaner ;-)) won't remove, and, of course,
if you don't ininstall properly (as JLC pointed out) a whole slew of stuff
stays in your registry and can cause severe systemic problems.

It caused me a lot of problems all right with these old drivers.
There are also specific driver cleaners: ATI, for instance, do their own
cat-uninstaller, which seems very effective, and for NVidia there's
Detonator Destroyer, although I'm not sure whether it's actually produced by
NVidia or how effective it is.

I am not sure that a cleaner is what I need now. I got the ATI drivers
installed, and DX 9.0 was part of the drivers which also installed, but when
I run DX 9, it comes up with two error messages, one is Problem with Direct
3D and other is problem Direct play. Thats why JLP said to reinstall DX 9.0.

The other problem is I can't run a game I was in the middle of before I got
my new motherboard and CPU and video card. Its American McGee's Alice. I
don';t know if you have played it or not. But when I try to run it, it comes
up with error messages about Open GL is not working properly. On ATI site,
it mentions that games that use Quake engine can have a problem with Open GL
if they have an ATI Radeon with dual monitors and says to disable the
Secondary monitor in ATI/display area. It looks like the secondary monitor
is disabled there as it has a big red X through the middle.And in device
manager, Secondary monitor is disabled. I uninstalled Alice game and
reinstalled it by the way and I don't know if you know what this means, but
this is the error message I get every time I try to start the game. I tried
another game which doesn't use Open GL and it seemed to be ok.

Config: config.cfg
execing default.cfg
couldn't exec menu.cfg
couldn't exec config.cfg
couldn't exec localized.cfg
couldn't exec autoexec.cfg
....detecting CPU, found AMD w/ 3DNow!

------- Input Initialization -------
Initializing DirectInput...
Couldn't set DI coop level
Falling back to Win32 mouse support...
Joystick is not active.
------------------------------------
----- Client Initialization -----
----- Initializing Renderer ----
----- R_Init -----
Initializing OpenGL subsystem
....initializing QGL
....calling LoadLibrary( 'C:\WINDOWS\SYSTEM\opengl32.dll' ): succeeded
....setting mode 3: 640 480 FS
....using colorsbits of 16
....calling CDS: ok
....registered window class
....created window@0,0 (640x480)
Initializing OpenGL driver
....getting DC: succeeded
....GLW_ChoosePFD( 16, 16, 0 )
....-1 PFDs found
....GLW_ChoosePFD failed
....GLW_ChoosePFD( 8, 16, 0 )
....-1 PFDs found
....GLW_ChoosePFD failed
....failed to find an appropriate PIXELFORMAT
....restoring display settings
....WARNING: could not set the given mode (3)
....shutting down QGL
....unloading OpenGL DLL
....assuming '3dfxvgl' is a standalone driver
....initializing QGL
....WARNING: missing Glide installation, assuming no 3Dfx available
....shutting down QGL
----- CL_Shutdown -----
-----------------------
GLW_StartOpenGL() - could not load OpenGL subsystem

JLC asked me if I ever had a Voodoo video card since it mentions about 3dfx
above, but I never had one. The message definitely means there is a problem
with Open GL, but I am not sure what it means by 3Dfx.
I only hope that these problems are software related and not something wrong
with the card itself. I want to solve the Open GL problem, so I can go back
to my game. JLC gave me a site to go to last night to get an Open GL test,
but I haven't gotten to that yet. Ive been kind of busy today and need a
break from computers.

Mary
 
Just go and get the ver of DX that's on MS's site. DX9b has been around for
a long time. That disc you have must be old. When it comes to DX, if it gets
messed you have to install what ever MS has at the time. This should fix
your problems. I'm positive that this not a problem with your card. Since
you had to mess around so much to get the card installed it makes since that
you need to get things put back together. As for TinyURL it's just a free
web service. All you have to do is place a shortcut to TinyURL's web site in
your IE's favorites, then when your at a site you want to share all you do
it click the TinyURL link. There web site will automatically make the short
URL so all you have to do is paste it wherever you want to put it. I don't
know why that URL didn't work for you, I even clicked the one that was in
your reply message and it worked fine.
I really don't think your problem with Alice is the game. I'm sure that
once you get DX installed right and when you see that everything is working
when you look at DX diagnose, then "Alice" with run fine.
Anyway let me know if you get this all figured out with your game. JLC
 
I just replied to your last message, so I might have covered some things you
mention here.

JLC said:
Just go and get the ver of DX that's on MS's site. DX9b has been around for
a long time. That disc you have must be old.

I didn't get DX 9.0a from the disc. I got it from the latest Catalyst
drivers (4.2) from ATI site which were the ones which you told me are the
best to use and you said to throw the CD in the trash. Well, I didn't throw
it in the trash as I might need it sometime. Before I installed those
Catalyst drivers, I had DX 8.1 installed, but when I installed the Catalyst
drivers, DX 9.0a was on them so I just installed it at the same time.
Version 9.0a which is part of the Catalyst drivers is not that old. The CD
probably had the same version..

When it comes to DX, if it gets
messed you have to install what ever MS has at the time. This should fix
your problems.

Not sure what you mean by "you have to install whatever MS has at the time."

I'm positive that this not a problem with your card.

Well, I hope you're right.

Since
you had to mess around so much to get the card installed it makes since that
you need to get things put back together.

Yes, when things get in a mess like that and files overwriting files and it
gets so mixed up, you have to start fresh.

As for TinyURL it's just a free
web service. All you have to do is place a shortcut to TinyURL's web site in
your IE's favorites, then when your at a site you want to share all you do
it click the TinyURL link. There web site will automatically make the short
URL so all you have to do is paste it wherever you want to put it. I don't
know why that URL didn't work for you, I even clicked the one that was in
your reply message and it worked fine.

I did get the file that you were telling me to get there - the glsetup.exe
file and its the one I can't get going. I just finished clicking on
glsetup.com and it says to go to the website to check for any new drivers,
and it timed out. maybe its just too busy tonight.
I really don't think your problem with Alice is the game. I'm sure that
once you get DX installed right and when you see that everything is working
when you look at DX diagnose, then "Alice" with run fine.
Anyway let me know if you get this all figured out with your game. JLC

I'm going to download DX 9.0b right now and see if that helps. I will let
you know.

Mary
 
Mary said:
Hi Gary:



Yes, I knew what OEM was, and thats definitely what I bought because their
web page said OEM and its just in a static bag with a CD and you get a year
warranty with the card because its OEM, but thats with the store. If its
retail, you get two years with Ati, so the store guy told me.
I notice that now ATI seems to have "partners" which they list on ATI site,
and Sapphire seems to be the main one and from what I heard is good, though
maybe others are just as good. ATI still make their own cards though and
list them for sale on their site - expensive though. I wouldn't buy one
there. From what I learned , Sapphire makes the cards and ATI makes the
chipsets. I thought Sapphire video cards were pink boards? at least all the
ones I've seen ads for have been like that.

The part # is listed

I have a part number on my card, would I be able to find it on the ATI site
if the card and the chipset were both made by ATI?
Not that it really matters as long as the card works, but just for
curiosity, I wonder how I could find out if I have a Sapphire card?

When sold in bulk to retailers (or

It may very well be a Sapphire card. But the card itself is dark green same
as ATI brand cards and same as my previous ATI card. It has a part number
and serial number on the front of the card, and just a white sticker on the
back saying its a 9000 Pro. The guy in the store said it was an ATI card and
they have Sapphire cards in the store, but they are pink cards, so they
stand
out as being different from Sapphire cards. The card I got has an ATI red
sticker on it, but thats just a sticker. The store guy said they are OEM
cards they got in bulk so they don't always get an Ati card, so I presume
all he had was a Sapphire CD but he said that would be ok to install my
card. Do all Radeon cards use the same install CD, no matter which model of
Radeon?


Yes, they sell Retail ATI video cards in boxes in Staples and Future shop
and Best Buy and other computer stores here (I'm in Toronto,Canada). And in
the store I bought mine, which is a smaller store, but in higher end cards,
they seem to mostly have Retail Sapphire boxes and a couple of lower end
Retail ATI cards (Radeon 7500). As far as I know, ATI used to make all
their own cards and chipsets. Its not long ago that I heard of Sapphire
cards with Ati chipsets.
Asus, Connection and even Gigabyte seem to make ATI video boards now.


Well, as I mentioned in my message I just posted to JLC, I finally got the
problem solved. He thought from the start it was an old drivers problem and
it was. I never realized how important it was to delete old drivers. I
thought all of them were already deleted when I took my ATI Rage 128 card
out. I just used the drivers I got from the ATI site, but maybe the CD would
have worked just as well when I got rid of the old cards drivers.


Do you mean Scandisk? I usually run it from start/programs, but comes to the
same thing - whatever you get used to. I sometimes go the long way about
things only because I am so used to it. So Yes, I have been running Scandisk
all along for the reasons you mention above. Its very important and I use it
frequently.

Now that I have my card going ok (so far). (I am skeptical about new parts
till they have proven themselves to me) I can't get my American McGee's
Alice game to run , though it ran fine with my ATI Xpert 2000. I copied and
pasted my problem in my message to JLC - it seems to do with Open GL which I
know nothing about. I notice in the video card settings that you can put a
dot either in 3D or one in Open GL, but not both, but I have no idea where
you would put the dot.

Thanks for the information Gary. It would be interesting to know if I have a
Sapphire card or brand ATI card.

Mary

AIW cards use a different cd, and possibly some of the newer 9800xt
cards. The radeon display drivers (CAT XXX)themselves work and are the
same across the whole radeon product line.
 
AIW cards use a different cd, and possibly some of the newer 9800xt
cards. The radeon display drivers (CAT XXX)themselves work and are the
same across the whole radeon product line.

So you can use the same CD for all Radeons?
As far as what card I have, somebody asked if I had a fan on my card and I
said yes, and they said it was an ATI built card as they have fans on them -
do Sapphires not have fans on their cards? Its surprising that it doesn't
say anywhere on the card what make the card actually is. It has a part
number.

Mary
 
Mary said:


I use Win 98SE and don't use PAL. I am in Region 1 so don't have PAL.
I looked for ages last night for DX 9.0a and when you do a search it comes
up with all kinds of DX9 stuff like Updates, Software Developer Kit,
Runtime, Tuner fix. I even found DX 8.0 which seems to be the entire program
for win 98, but I never found DX 9.0, except for DX 9.0b. But when I think
of it, DX 9.0 is in the drivers I downloaded from ATI for the 9000 Pro card
which I have. So should I reinstall it again.? It will be on top of the DX
9.0 I already have installed, as MS don't let you uninstall any DX's.


That's cool, Mary, I use W98SE myself, still. If you're not in a PAL area,
you don't need to worry about DX 9.0b, you won't have any problems.
However, DX 9.0 is _not_ included in any of the ATI drivers available for
download. If you go to update to DX 9.0b, you'll see that you can just
download what your system needs to bring it up to DX 9.0b - usually 10MB+.
The full DX 9.0b redistributable, though, which is what would be needed if
it were included with anything else- like the ATI driver set - is about
36MB - a little larger than the ATI driver set, in fact! What you've
probably read on the ATI download site is that the current ATI drivers
_require_ DX 9 to be already installed. :-) However, if you have an ATI
install CD with Catalyst 3 or 4 drivers and MMC 8.x, that should have DX 9.X
on it, although not necessarily 9.0b
I'll see if I can find it. Is it called "jv16v 1.2" ? I'll do a search and
see if I can find it. and maybe find driver cleaner as well.

Look for jv16 Power Tools, or Reg Cleaner. if you go for Reg Cleaner, look
for a mention that it's part of jv16 Power Tools - there are other things
(like MS' RegClean) it can be confused with. When you find jv16, look for
the version number - 1.2 is the highest version you can use as freeware now;
I was using v 1.3, but it stopped working at the end of last year :-(.
Other lower version numbers will probably be Ok, but 1.2 is the best one to
look for.

It caused me a lot of problems all right with these old drivers.
produced

I am not sure that a cleaner is what I need now. I got the ATI drivers
installed, and DX 9.0 was part of the drivers which also installed, but when
I run DX 9, it comes up with two error messages, one is Problem with Direct
3D and other is problem Direct play. Thats why JLP said to reinstall DX
9.0.

If you've had a different card on your machine before, you should have
uninstalled its software and drivers before removing it. That should
forestall any problems but, unfortunately, as I mentioned before, a lot of
videocard companies have woefully inadequate uninstall routines.

Does sound to me, though, like your problem is with your DX version, or with
your card drivers not being properly installed, which may, again, be down to
a DX problem. Alice, AIR, is only a DX 7.0 game, so your version's unlikely
to be an issue with the game; either your DX installation is messed up
(which upgrading to DX 9.x should fix) or your card driver installation has
a problem because you didn't have DX 9.x when you installed it (see above;
DX 9.x is not included in any ATI driver installation except on recent
CDs.).
The other problem is I can't run a game I was in the middle of before I got
my new motherboard and CPU and video card. Its American McGee's Alice. I
don';t know if you have played it or not. But when I try to run it, it comes
up with error messages about Open GL is not working properly. On ATI site,
it mentions that games that use Quake engine can have a problem with Open GL
if they have an ATI Radeon with dual monitors and says to disable the
Secondary monitor in ATI/display area. It looks like the secondary monitor
is disabled there as it has a big red X through the middle.And in device
manager, Secondary monitor is disabled. I uninstalled Alice game and
reinstalled it by the way and I don't know if you know what this means, but
this is the error message I get every time I try to start the game. I tried
another game which doesn't use Open GL and it seemed to be ok.

Config: config.cfg
execing default.cfg
couldn't exec menu.cfg
couldn't exec config.cfg
couldn't exec localized.cfg
couldn't exec autoexec.cfg
...detecting CPU, found AMD w/ 3DNow!

------- Input Initialization -------
Initializing DirectInput...
Couldn't set DI coop level
Falling back to Win32 mouse support...
Joystick is not active.
------------------------------------
----- Client Initialization -----
----- Initializing Renderer ----
----- R_Init -----
Initializing OpenGL subsystem
...initializing QGL
...calling LoadLibrary( 'C:\WINDOWS\SYSTEM\opengl32.dll' ): succeeded
...setting mode 3: 640 480 FS
...using colorsbits of 16
...calling CDS: ok
...registered window class
...created window@0,0 (640x480)
Initializing OpenGL driver
...getting DC: succeeded
...GLW_ChoosePFD( 16, 16, 0 )
...-1 PFDs found
...GLW_ChoosePFD failed
...GLW_ChoosePFD( 8, 16, 0 )
...-1 PFDs found
...GLW_ChoosePFD failed
...failed to find an appropriate PIXELFORMAT
...restoring display settings
...WARNING: could not set the given mode (3)
...shutting down QGL
...unloading OpenGL DLL
...assuming '3dfxvgl' is a standalone driver
...initializing QGL
...WARNING: missing Glide installation, assuming no 3Dfx available
...shutting down QGL
----- CL_Shutdown -----
-----------------------
GLW_StartOpenGL() - could not load OpenGL subsystem

JLC asked me if I ever had a Voodoo video card since it mentions about 3dfx
above, but I never had one. The message definitely means there is a problem
with Open GL, but I am not sure what it means by 3Dfx.
I only hope that these problems are software related and not something wrong
with the card itself. I want to solve the Open GL problem, so I can go back
to my game. JLC gave me a site to go to last night to get an Open GL test,
but I haven't gotten to that yet. Ive been kind of busy today and need a
break from computers.

Does sound like it thinks there's some element of a 3Dfx driver there, and
an OGL test might well be a good idea.

Did you install the appropriate chipset drivers for your new mobo before
installing the videocard drivers? Might seem obvious, but a lot of people
forget! The recommended order for setting up a new system is chipset
drivers > DX > videocard drivers - that's without other cards installed.
Then add and install the other cards one at a time.

That brings up another point - did you try to transfer your previous Windows
installation to your new mobo/CPU/videocard system? If you did, then that's
a very likely cause of the problem, and will be of many more to come. You
should always re-install your OS anew when upgrading your system like that:
old stuff from your previous installation will always mess things up. It's
a good idea if you're going to need to reinstall Windows completely to add
another hard drive or partition your current one, so you can put everything
you want to keep on the other drive/partition - that can include emails,
game saves, etc - I always move my My Documents folder to a non OS partition
as soon as I've reinstalled the OS, too. Then you can format the OS
drive/partition and reinstall.

If you did reinstall properly, though, I think that what you need to do is
uninstall your ATI card software (if any) and drivers, upgrade to DX 9.0b,
then reinstall the card drivers. What will happen when you uninstall the
ATI drivers is that Windows will revert to the default standard Windows
driver - it'll look horrible, because you'll be stuck on 640 x 480
resolution and 256 colours, but it'll be useable if you don't have a handy
version of DX 9.0b and have to go to the MS site to do a web install. If
you've got a fast connection and a bit of drive space, though, you could
download the full redistributable (just scroll down the page and look for
the link on the M$ DX download page) so you've got it handy to install when
you've uninstalled the ATI drivers. It's a two-part install: first you have
to unpack it (it'll unpack to your WINDOWS\TEMP directory by default,
although you can have it unpack somewhere else), then go to where you
unpacked it and run dxsetup.exe. That should clear the problem; if not,
then at least you know you have your card drivers properly installed.

HTH patrickp
 
Mary said:
So you can use the same CD for all Radeons?
As far as what card I have, somebody asked if I had a fan on my card and I
said yes, and they said it was an ATI built card as they have fans on them -
do Sapphires not have fans on their cards? Its surprising that it doesn't
say anywhere on the card what make the card actually is. It has a part
number.

Mary
Most OEM Radeon cards do have some optimisation of the ATI Catalyst drivers
for that card, Mary, and some can't even run ATI's MMC software at all.
However, they can all run the Catalyst drivers. AFAIK Sapphire use pretty
much the same - or even exactly the same - drivers as ATI's own, but
nevertheless, the guy should have given you an ATI CD with an ATI card.

I believe if you make a note of your card's serial number, there's a section
of ATI's site where you can check who it's made by. The bit about the fans
is nonsense, though - some of the OEMs have better fans than ATI!

patrickp
 
Hi JLC: Finally got everything sorted out.

JLC said:
Just go and get the ver of DX that's on MS's site. DX9b has been around for
a long time. That disc you have must be old. When it comes to DX, if it gets
messed you have to install what ever MS has at the time. This should fix
your problems. I'm positive that this not a problem with your card. Since
you had to mess around so much to get the card installed it makes since that
you need to get things put back together.

I downloaded DX 9.0b as you suggested and installed it over 9.0a. I really
think as you suspected that DX 9.0a has bugs. I installed DX 9.b twice. The
first time it said that Direct 3D accelaration and Direct draw acceleration
were not enabled, and neither was AGP textured acceleration. And Alice game
would still not work. I rebooted and reinstalled DX 9b again and this time,
those error messages were not there, but AGP texturing acceleration is still
not available in DX 9b. I am not sure what it is, or how to enable it or
what its for. Do you know?

Also, I reinstalled Catalyst 4.2 drivers again. After that, everything
worked, inlcuding Open GL, and Alice game works again. I had uninstalled it
and so I reinstalled it again and it worked ok with none of the previous
errors. I read Alice readme file and it mentions there could be problems
with 3dfx Voodoo card and Alice. So I think the error message about 3dfx
presumed that because I had a problem, I had a Voodoo card because no other
video card was mentioned as being a problem. I think the game gave that
error message, but not referring to my problem. Thats what it looks like to
me.
I really don't think your problem with Alice is the game. I'm sure that
once you get DX installed right and when you see that everything is working
when you look at DX diagnose, then "Alice" with run fine.

Looks like you were right again. II am not sure if it was reinstalling the
drivers again which helped, or reinstalling DX 9b. suspect there were
problems with DX 9a, but DX 9b seems to be ok now - I hope it stays that
way.

It took a long time to get things fixed up, but I kept at it and finally
succeeded. I must be mad spending all these hours trying to figure things
out about a computer :)
Thanks for staying with me from the start. Your advice was great. Other
people here helped me as well, so a big thank you to them too. You are a
nice bunch of guys.
Anyway let me know if you get this all figured out with your game. JLC

This is me letting you know :)

Mary
 
patrickp said:
That's cool, Mary, I use W98SE myself, still. If you're not in a PAL area,
you don't need to worry about DX 9.0b, you won't have any problems.
However, DX 9.0 is _not_ included in any of the ATI drivers available for
download. If you go to update to DX 9.0b, you'll see that you can just
download what your system needs to bring it up to DX 9.0b - usually 10MB+.
The full DX 9.0b redistributable, though, which is what would be needed if
it were included with anything else- like the ATI driver set - is about
36MB - a little larger than the ATI driver set, in fact! What you've
probably read on the ATI download site is that the current ATI drivers
_require_ DX 9 to be already installed. :-) However, if you have an ATI
install CD with Catalyst 3 or 4 drivers and MMC 8.x, that should have DX 9.X
on it, although not necessarily 9.0b

I got everything fixed up. My video card is working ok now and the Alice
game is able to run again OK. If you see the message I just wrote to JLC, I
explain it there.
Yes, the Catalyst 4.2 drivers do have DirectX 9.0a because thats what I
installed, along with the drivers. Before that, I had 8.0a. I know I didn't
have DX 9.0. and DX 9.0 was among the Catalyst 4.2 drivers. I think DX 9.0a
caused problems on my computer because I then downloaded DX 9.0b and its ok
now. I did reinstall Catalyst drivers, but the second time I installed them,
I didn't install DirectX 9.0a file which was included with the drivers,
because by that time I had installed DX 9b.
Look for jv16 Power Tools, or Reg Cleaner. if you go for Reg Cleaner, look
for a mention that it's part of jv16 Power Tools - there are other things
(like MS' RegClean) it can be confused with. When you find jv16, look for
the version number - 1.2 is the highest version you can use as freeware now;
I was using v 1.3, but it stopped working at the end of last year :-(.
Other lower version numbers will probably be Ok, but 1.2 is the best one to
look for.

I've been downloading so many different things, I forget if I downloaded
that or not. I can't remember if I found the free version. I found one
called Reg supreme. Is that it? Its the one you have to check off if you
want certain things deleted from the registry.
9.0.

If you've had a different card on your machine before, you should have
uninstalled its software and drivers before removing it. That should
forestall any problems but, unfortunately, as I mentioned before, a lot of
videocard companies have woefully inadequate uninstall routines.

I would say ATI and possibly other video manufacturers don't explain things
for uninstalling as well as they could - at least thats my view.
Does sound to me, though, like your problem is with your DX version, or with
your card drivers not being properly installed, which may, again, be down to
a DX problem. Alice, AIR, is only a DX 7.0 game, so your version's unlikely
to be an issue with the game; either your DX installation is messed up
(which upgrading to DX 9.x should fix) or your card driver installation has
a problem because you didn't have DX 9.x when you installed it (see above;
DX 9.x is not included in any ATI driver installation except on recent
CDs.).

I didn't use the install CD. I used ATI's most recent Catalyst drivers from
ATI site.
Does sound like it thinks there's some element of a 3Dfx driver there, and
an OGL test might well be a good idea.

I think the error messsage was referring to 3dfx cards having a problem with
the game, but it was not referring to my problem. My problem was probably
caused by DX 9.0a.
That brings up another point - did you try to transfer your previous Windows
installation to your new mobo/CPU/videocard system? If you did, then that's
a very likely cause of the problem, and will be of many more to come.

Do you mean am I still using my Windows when I got the motherboard/CPU and
video card?
That doesn't necessarily cause a problem, though it can. sometimes you might
need to reinstall windows, but I wouldn't do that unless I have to, because
reinstalling over the old Windows doesn't always solve your problems, and if
I had to uninstall and reinstall, I would lose all my Windows programs and I
have a lot of utilities. would take me hours.
At any rate, even with the old Windows, my problems didn't have to do with
that. It had to do with old video card inf files, then problems with DX
9.0a. Now after installing DX 9.0b and reinstalling the Catalyst drivers
again, everything is ok and Open GL is ok too, so I can run my game again
with no errors.

You
should always re-install your OS anew when upgrading your system like that:
old stuff from your previous installation will always mess things up. It's
a good idea if you're going to need to reinstall Windows completely to add
another hard drive or partition your current one, so you can put everything
you want to keep on the other drive/partition - that can include emails,
game saves, etc - I always move my My Documents folder to a non OS partition
as soon as I've reinstalled the OS, too. Then you can format the OS
drive/partition and reinstall.

That is such a pain though. My last resort. I don't do it unless I
absolutely have to, though I think you should do it every once in a while to
clear out junk. But It looks like I won't have to.
I need to back up all my drivers and important stuff onto a CDR. I did that
already, but collected more stuff since then.

Thanks for your help.

Mary
 
patrickp said:
Most OEM Radeon cards do have some optimisation of the ATI Catalyst drivers
for that card, Mary, and some can't even run ATI's MMC software at all.

What is MMC?
However, they can all run the Catalyst drivers. AFAIK Sapphire use pretty
much the same - or even exactly the same - drivers as ATI's own, but
nevertheless, the guy should have given you an ATI CD with an ATI card.

He probably didn't have any. In any case, you can get the same drivers from
ATI site. You don't really need the.The guy at the store said that Sapphire
CD drivers were the same as used for ATI built boards so wouldn't matter. I
think my card is a built by ATI card - board and chipset.
I believe if you make a note of your card's serial number, there's a section
of ATI's site where you can check who it's made by.

I will go to ATI site and check.

The bit about the fans
is nonsense, though - some of the OEMs have better fans than ATI!

Maybe some of the 9000 Pro Sapphire cards don't have fans. I think thats
what the person who told me that, was referring to. He wasn't talking about
the newer cards.
Most of the Sapphire cards I've seen are pink. ATI used to make all their
own cards. I don't think they have had partners for that long. I had two
previous ATI cards made by ATI, and at the time there were no other "ATI
partners" who made the boards with ATI chipsets. They sell a lot more ATI
cards here in Toronto than any other video cards. Probably because ATI is
located here.

Mary
 
I got everything fixed up. My video card is working ok now and the Alice
game is able to run again OK. If you see the message I just wrote to JLC, I
explain it there.
Yes, the Catalyst 4.2 drivers do have DirectX 9.0a because thats what I
installed, along with the drivers. Before that, I had 8.0a. I know I didn't
have DX 9.0. and DX 9.0 was among the Catalyst 4.2 drivers. I think DX 9.0a
caused problems on my computer because I then downloaded DX 9.0b and its ok
now. I did reinstall Catalyst drivers, but the second time I installed them,
I didn't install DirectX 9.0a file which was included with the drivers,
because by that time I had installed DX 9b.

No, none of the Catalyst drivers on the ATI site include DX 9, Mary. When
you do a web install for DX 9.0b from M$' site, the installer checks your
configuration and just downloads what you need - this keeps the download to
not much more than 10MB, usually. But for DX 9.0b to be included in another
install, it would have to be the complete redistributable, because the
installer doesn't know in advance what files you're going to need. And
that's a 36MB file. The complete Catalyst suite isn't that big: a Catalyst
driver file set which included DX 9.0b would have to be over 60MB. It's
possible someone's offering a zipped version somewhere else (would still be
at least 50MB, I would think), but not on the ATI site. They sometimes have
a link to the M$ DX site for it, but even that doesn't seem to be there on
the current Cat 4.2 ME/W98 page.

I've been downloading so many different things, I forget if I downloaded
that or not. I can't remember if I found the free version. I found one
called Reg supreme. Is that it? Its the one you have to check off if you
want certain things deleted from the registry.

All the copies of jv16 v1.2 seem to have been replaced by v1.4 now, which is
shareware. Pity! If you really want a copy, reply to my address above
(unmunge it first) and I'll send you one.

I would say ATI and possibly other video manufacturers don't explain things
for uninstalling as well as they could - at least thats my view.

No, they don't. People have raised various suppositions about this; a lot
of people seem to think that, since successive upgrades seem generally to
work without problems, ATI just let it go, and possibly reap an additional
bonus that if someone takes their ATI card out and tries to replace it with
another make, they're going to run into problems. However, that seems a
somewhat bloody-minded and ultimately self-defeating way to ensure customer
loyalty, and I don't really think it's that likely. More likely is the fact
that, due to the complexity of their software installs, it's not easy to
produce a really effective uninstall routine, especially at the rate they
are forced to produce driver updates. And it's probably true that
explaining the problems with installs/uninstalls would cost them more
customers, since too many of them would just think it too much to cope with.
But they do explain clearly for those who bother to read the driver notes
how to uninstall and install new drivers - the real problem comes with those
who don't bother to read the installation notes - and haven't read the notes
on anything else on their systems, either. And the fact that they don't
just demonstrates how unproductive trying to explain it all would be for a
commercial company. RTFM! And, at base, of course, we're dealing with
Billy Goats' massively unsatisfactory OSs...

I didn't use the install CD. I used ATI's most recent Catalyst drivers from
ATI site.

Best thing to do

I think the error messsage was referring to 3dfx cards having a problem with
the game, but it was not referring to my problem. My problem was probably
caused by DX 9.0a.

Probably so.

Do you mean am I still using my Windows when I got the motherboard/CPU and
video card?
That doesn't necessarily cause a problem, though it can. sometimes you might
need to reinstall windows, but I wouldn't do that unless I have to, because
reinstalling over the old Windows doesn't always solve your problems, and if
I had to uninstall and reinstall, I would lose all my Windows programs and I
have a lot of utilities. would take me hours.
At any rate, even with the old Windows, my problems didn't have to do with
that. It had to do with old video card inf files, then problems with DX
9.0a. Now after installing DX 9.0b and reinstalling the Catalyst drivers
again, everything is ok and Open GL is ok too, so I can run my game again
with no errors.

I know. That's why, as I said, I put everything I want to keep on another
drive. That means I can fill it up as much as I want, and since I'm not
running anything from it, I don't have to worry too much about defragging it
or just how full it gets. And I still have everything I downloaded (and
loads more - packrat's dream...) to reinstall if I need to format c: All I
have to do is remember my tweaks and what I had installed, and put it back
again.

That is such a pain though. My last resort. I don't do it unless I
absolutely have to, though I think you should do it every once in a while to
clear out junk. But It looks like I won't have to.
I need to back up all my drivers and important stuff onto a CDR. I did that
already, but collected more stuff since then.
As I said, another drive is the best solution. They're getting cheap now, as
well. All you need is a spare IDE number and a slot to put it in. You can
then transplant everything you want to keep to it, and also configure your
My Documents folder to be on that drive. I also build up a text file of
everything I do to install Windows again; that way, I've just got to follow
it through. The other thing I do before a clean install is copy over my
email messages, accounts, address book and favorites list. Particularly if
you take the time to think about it first, and make a complete list of what
you need to do, it's not that hard. And you'll be surprised at how much
better your system will run.

But, I'm afraid that if you're trying to transplant your previous Windows
installation to your new mobo/CPU/videocard, you're always going to have
problems. You'll have installed chipset drivers for your previous mobo, all
your previous installations will have optimised themselves for it, and
there'll be a lot of stuff on your system which shouldn't be there. If you
upgrade your system to the extent that you have, the only way to ensure it's
going to run properly is a complete new install - not even a re-install.
It's up to you, but I'd say that, even if your system runs, there's no way
it's going to run anything like as well as it can/should until you format c:
After all, you now have a better mobo, a faster CPU and a better videocard
now - shouldn't it all be running slick-as-you-know-what rather than
crashing out on you and giving you grief?

Some of the people here actually format and install their systems anew every
six months or so, just to give them the edge a new system has. You can get
by fine with occasional reinstalls and good maintenance and have your system
running excellently, but after the changes you've made to your system, I'd
say it's never going to run at even a reasonable level until you bite your
hard drive and do a new install.

Thanks for your help.

Mary
Sorry about the bad news. But I learnt the hard way...

patrickp
 
Mary said:
and

What is MMC?

ATI's MultiMedia Centre - software for viewing TV and capturing video,
playing DVDs, viewing files, etc. But you need an All-in-Wonder or a VIVO
card to use most of it.
He probably didn't have any. In any case, you can get the same drivers from
ATI site. You don't really need the.The guy at the store said that Sapphire
CD drivers were the same as used for ATI built boards so wouldn't matter. I
think my card is a built by ATI card - board and chipset.

AFAIK they usually are, but a bit out-of-date. Much OEM software is
optimised for their own cards, though - not sure about Sapphire. But that
isn't the point - if the guy sold you a new ATI card, you should have got an
ATI CD with it.
I will go to ATI site and check.

The bit about the fans

Maybe some of the 9000 Pro Sapphire cards don't have fans. I think thats
what the person who told me that, was referring to. He wasn't talking about
the newer cards.
Most of the Sapphire cards I've seen are pink. ATI used to make all their
own cards. I don't think they have had partners for that long. I had two
previous ATI cards made by ATI, and at the time there were no other "ATI
partners" who made the boards with ATI chipsets. They sell a lot more ATI
cards here in Toronto than any other video cards. Probably because ATI is
located here.

Some people even prefer to have cards without fans; and some OEMs even
produce cards with fairly sophisticated passive cooling devices, because
people don't want the noise. I think most or all of the Built by ATI
Radeons have fans, but so do most of the OEMs.

Other OEMs also do pink boards, and a lot of Sapphire cards are the same
greeny colour that ATI's cards usually are. Sapphire actually do make a lot
of ATI's own Built by cards for them, and a lot of people reckon that,
because of this, their own cards are as good as or the next best thing to
Built by cards. I'm not sure, but Sapphire do seem to me to be among the
better OEMs and, of course, if you live in Europe, as I do, you can't buy
Built by cards anyway unless someone imports then specially. That also
means, particularly, that if I want an All-in-Wonder card, ATI no longer
make PAL versions themselves, so I would have to buy an OEM. And ATI almost
seem to have stopped making VIVO cards (my own preference) altogether,
although one of the advantages of a VIVO card is that they normally handle
all video formats, not just specific regions.

patrickp
 
patrickp said:
JLC,

No, none of the Catalyst drivers on the ATI site include DX 9, Mary. When
you do a web install for DX 9.0b from M$' site, the installer checks your
configuration and just downloads what you need - this keeps the download to
not much more than 10MB, usually. But for DX 9.0b to be included in another
install, it would have to be the complete redistributable, because the
installer doesn't know in advance what files you're going to need. And
that's a 36MB file. The complete Catalyst suite isn't that big: a Catalyst
driver file set which included DX 9.0b would have to be over 60MB. It's
possible someone's offering a zipped version somewhere else (would still be
at least 50MB, I would think), but not on the ATI site. They sometimes have
a link to the M$ DX site for it, but even that doesn't seem to be there on
the current Cat 4.2 ME/W98 page.

I am confused about this whole thing now. I only know that before I got a
new motherboard and CPU and video card, I had DX 8.1 installed on my system,
and I looked at the install CD that I got with the video card, and it has
DirectX as one of the files to be installed, but I don't know which version
it is as it doesn't tell you on the install CD. I never used the CD to
install the Catalyst drivers. I used the ones from the website.
I've been downloading so many different things, I forget if I downloaded

All the copies of jv16 v1.2 seem to have been replaced by v1.4 now, which is
shareware. Pity! If you really want a copy, reply to my address above
(unmunge it first) and I'll send you one.

Thanks, but I will leave that for now. I have too many other things to see
about first and that Reg supreme seems to be ok.
and and

I know. That's why, as I said, I put everything I want to keep on another
drive. That means I can fill it up as much as I want, and since I'm not
running anything from it, I don't have to worry too much about defragging it
or just how full it gets. And I still have everything I downloaded (and
loads more - packrat's dream...) to reinstall if I need to format c: All I
have to do is remember my tweaks and what I had installed, and put it back
again.

I keep meaning to get another dirver, but never seem to get around to it.
But I just want one for a backup in case my present one fails. I have most
of my files and programs on CDR's but not all of them.

But, I'm afraid that if you're trying to transplant your previous Windows
installation to your new mobo/CPU/videocard, you're always going to have
problems. You'll have installed chipset drivers for your previous mobo, all
your previous installations will have optimised themselves for it, and
there'll be a lot of stuff on your system which shouldn't be there. If you
upgrade your system to the extent that you have, the only way to ensure it's
going to run properly is a complete new install - not even a re-install.
It's up to you, but I'd say that, even if your system runs, there's no way
it's going to run anything like as well as it can/should until you format c:
After all, you now have a better mobo, a faster CPU and a better videocard
now - shouldn't it all be running slick-as-you-know-what rather than
crashing out on you and giving you grief?

So far, I have no problems, but if I start to have some, then I will have to
do a fresh install of Windows, but not unless I have to. And if I have to
format, then I will have to do that too. Not right now though. I haven't had
any crashing at all yet, but that doesn't mean I will.
Some of the people here actually format and install their systems anew every
six months or so, just to give them the edge a new system has. You can get
by fine with occasional reinstalls and good maintenance and have your system
running excellently, but after the changes you've made to your system, I'd
say it's never going to run at even a reasonable level until you bite your
hard drive and do a new install.

Yes, its good to reformat occasionally, though in myown view, 6 months is
too often. But its up to the individual if thats what they want to do.
Sorry about the bad news. But I learnt the hard way...

Its not bad news. I will have to see what happens. So far, everything is
running OK.The only thing that doesn't work is AGP texture acceleration says
"Not available" in DX 9.b.

Mary
 
patrickp said:
ATI's MultiMedia Centre - software for viewing TV and capturing video,
playing DVDs, viewing files, etc. But you need an All-in-Wonder or a VIVO
card to use most of it.

Well, I don't have any of those cards.
matter.

AFAIK they usually are, but a bit out-of-date. Much OEM software is
optimised for their own cards, though - not sure about Sapphire. But that
isn't the point - if the guy sold you a new ATI card, you should have got an
ATI CD with it.

I don't have a Sapphire card. I went to ATI site yesterday and registered my
card according to the part number and serial number on it, and it was
accepted. You get 30 days free phone support from ATI if you buy one of
their cards. After that, you have to pay which I wont be doing. If you don't
have a "real" ATI card, you don't get free phone support, but can still get
email support I think.
Some people even prefer to have cards without fans; and some OEMs even
produce cards with fairly sophisticated passive cooling devices, because
people don't want the noise. I think most or all of the Built by ATI
Radeons have fans, but so do most of the OEMs.

I can't really say, as I don't know.
Other OEMs also do pink boards, and a lot of Sapphire cards are the same
greeny colour that ATI's cards usually are.

All the Sapphire cards that I've seen on display and advertised here have
been pink - at least all the newer cards, but maybe some are not pink for
all I know.

Sapphire actually do make a lot
of ATI's own Built by cards for them, and a lot of people reckon that,
because of this, their own cards are as good as or the next best thing to
Built by cards.

Sapphire video cards seem to have a good reputation, though I have never had
one.

I'm not sure, but Sapphire do seem to me to be among the
better OEMs and, of course, if you live in Europe, as I do, you can't buy
Built by cards anyway unless someone imports then specially. That also
means, particularly, that if I want an All-in-Wonder card, ATI no longer
make PAL versions themselves, so I would have to buy an OEM. And ATI almost
seem to have stopped making VIVO cards (my own preference) altogether,
although one of the advantages of a VIVO card is that they normally handle
all video formats, not just specific regions.

I didn't know that video cards are made differently for different countries.
I thought all ATI video cards would work on any computer anywhere.

Mary
 
Mary said:
I am confused about this whole thing now. I only know that before I got a
new motherboard and CPU and video card, I had DX 8.1 installed on my
system, and I looked at the install CD that I got with the video card, and
it has DirectX as one of the files to be installed, but I don't know which
version it is as it doesn't tell you on the install CD. I never used the
CD to install the Catalyst drivers. I used the ones from the website.

Not meaning to be a pain but you said in your first post that you tried to
install from the CD and a few posts later that the install from the CD got
halfway through and hung. If it got as far as putting the various
ati***.inf files in place then it had already installed DirectX 9. DirectX
9 is a prerequisite for installation of any driver that was ever released
for the 9800 series (they were designed for DirectX 9) so the installer
would put that in place before it tried to install the ATI drivers.

While I'm here I'm going to comment on something that JLC said earlier--he
said that your board was designed for DirectX 9. That seems to be a very
common misconception. The 9000, 9100, and 9200 are all variations of the
_8_500 (that's an eight, not a nine) with reduced functionality of one kind
or another--the lowest numbered ATI board that was designed for DirectX 9
is the 9500. This doesn't mean that DirectX 9 doesn't work with them, just
that there is no hardware acceleration for the new stuff, so some of the
new features in DX9 will be executed in software (not in the driver--that's
another misconception--the software is part of DirectX 9 and is included in
the download) while others will simply not be present. This is only an
issue for a very few of the newest games, so you probably don't need to
worry about it.
Thanks, but I will leave that for now. I have too many other things to see
about first and that Reg supreme seems to be ok.


I keep meaning to get another dirver, but never seem to get around to it.
But I just want one for a backup in case my present one fails. I have most
of my files and programs on CDR's but not all of them.



So far, I have no problems, but if I start to have some, then I will have
to do a fresh install of Windows, but not unless I have to. And if I have
to format, then I will have to do that too. Not right now though. I
haven't had any crashing at all yet, but that doesn't mean I will.

If you're going to do a clean install and you can afford it that would be a
good time to go to Win2K or XP.
Yes, its good to reformat occasionally, though in myown view, 6 months is
too often. But its up to the individual if thats what they want to do.


Its not bad news. I will have to see what happens. So far, everything is
running OK.The only thing that doesn't work is AGP texture acceleration
says "Not available" in DX 9.b.

Microsoft has a tech note about this
 
Hi J.Clarke. Just happened to look in here today. My last message on this
thread was posted on March 2, about 10 days ago, so the thread is a bit old
now, and most of my problems have been solved, but I will make a couple of
comments
since you were nice enough to post a reply to my problems..

J. Clarke said:
Not meaning to be a pain but you said in your first post that you tried to
install from the CD and a few posts later that the install from the CD got
halfway through and hung. If it got as far as putting the various
ati***.inf files in place then it had already installed DirectX 9. DirectX
9 is a prerequisite for installation of any driver that was ever released
for the 9800 series (they were designed for DirectX 9) so the installer
would put that in place before it tried to install the ATI drivers.

I tried a lot of things since I posted my messages on this thread, so most
of what I said before, is now out of date. Yes, the install CD had DX 9a on
it and I let it install. They probably put DX 9 on it to cover all 9000
series cards, but would still work with 9000 Pro. I didin't realize there
was just one CD for all 9000 series cards. I now have DX 9b installed,but on
ATI website, it says for 9000 Pro that it supports DX 8.1 as that was
probably the highest version out at the time 9000 Pro came out.
I'm here I'm going to comment on something that JLC said earlier--he
said that your board was designed for DirectX 9. That seems to be a very
common misconception. The 9000, 9100, and 9200 are all variations of the
_8_500 (that's an eight, not a nine) with reduced functionality of one kind
or another--the lowest numbered ATI board that was designed for DirectX 9
is the 9500.

Yes, I read a couple of days ago, that the 9000 Pro was based on the 8500
design. I didn't realize that. But in game tests I've seen, the 8500 is a
faster card than the 9000 pro - though I am not really interested in speed
as I play mainly adventure games which are far less demanding than games the
cards are tested on.

This doesn't mean that DirectX 9 doesn't work with them, just
that there is no hardware acceleration for the new stuff, so some of the
new features in DX9 will be executed in software (not in the driver--that's
another misconception--the software is part of DirectX 9 and is included in
the download) while others will simply not be present. This is only an
issue for a very few of the newest games, so you probably don't need to
worry about it.

I am using DX 9b and AGP texture acceleration which wouldn't work at first
when I got my new board/CPU and video card, now works fine. I tried so many
things that I forget most of it, but I think that installing a different
version of VIA 4 in 1 drivers
fixed the problem.

I read the above and at the top it mentions its a problem with GE force 4
which I don't have, but some of the notes further down in the article could
be directed at any video card I guess. But as I said, I do get AGP texture
acceleration for my card on DX 9b.
Thanks for your input.

Mary
 
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