zakezuke said:
I did see this and did respond to this.. google must have dropped it.
They must have because I never saw it on my news server and its not on
google groups either.
Thos are the other countries. Japan or Not Japan. Other printers
offer more. It wouldn't really change the language or anything along
those lines. Just enable region specific features such as which inkset
to use, cd printin as with the ip3000 and above series, that sort of
thing.
What I meant is my ip 1500 has no settings about choosing countries or
regions.
Japan is not mentioned anywhere.
The carts, the bci-24, have no chips. In fact I have no idea how
metering is done on them, but I "imagine" that taking them out of the
old printer and putting them in the new one would result in it
forgetting how full they were. This is just as a guess.
That might be the case that they would forget how full they are and if
so, it should straighten itself out as soon as the levels of ink go
down. There is a setting for low ink warning and when cartridges are
empty warning. These are set in Properties/Maintenance and they are
enabled. I had my old ip1500 for a year, and it always showed the ink
level picture on the screen every time you print and if the black or
color is only half full, the cartridge picture on the screen shows half
full. its not exactly 100% accurate, but is a good guide. The way the
refurb printer is, the color and black show full all the time, even
though yesterday, the black one was empty which should give a warning so
you know to change it before printing a lot of copies. This way, it will
just run out of ink and you will have to change the cart in the middle
of printing. Its not supposed to be like that, but I have set all the
settings to activate this feature and none have worked.
LOL.
Canned responce when they don't know what else to do. I shouldn't be
critical as it is basic troubleshooting. Start at one end, move tward
the other. But the cartridges don't know they were in another printer.
They have no chips, no memory, and I don't think they even have any
sort of prisms like the bci-3e/6 does.
Well, they are the tech support people and without them seeing the
printer, they could only suggest to try checking various things. Even
though no chips or memory, normally the printer gets a message from the
carts that one or the other cart is low on ink. That worked in my old
ip1500, which went back to Canon today. I phoned Puralator and 10 mins.
later they picked it up. Nothing like when they delivered it and had to
get a re-delivery. I guess with pickups, they are quicker since they
haven't got the money yet LOL
Well, if you know you want the product, you can always deal with Canon
and not the store.
Well, that is true I guess. One person I talked to at one store, said
they (RS) warranty the printer, and maybe they mean you take it to them
and they send it to Canon. I would rather deal with Canon myself than
deal with RS.
This seems to be one culture difference... our
friends to the north actually talk to the store about such issues,
where I deal with the company directly by default.
Well, you can't go only by me. I have no idea what other people here do
as to whether they deal with stores about such issues or deal with
manufacturers directly. I usually dealt with Staples as they will deal
witih Canon for you, but you can deal with Canon direct as I did,
though
I hadn't thought of it till you mentioned about the print head, and now
I see that what I did may work out the best as I see no other printers I
want right now. Staples and probably other stores probably want more
business, and the first year you have a product, if you have extended
warranty with Staples, even though you are still under warranty with
Canon or whoever, they will let you get another printer the same price
or pay a little more. If you do not have an extended warranty, you
probably have to deal with the manufacturer yourself. I dont know. That
could be why RS say they give you a year warranty for certain products,
though I only spoke to the one guy and half the time they give you
wrong information. I always confirm things and have a healthy skeptism
when it comes to sales guys and a lot of other things.
There are good
stores who employ them selves to do customer service such as costco.
The places I usually shop make it clear the warranty is with the
company unless it's a prodcut made by the store.
They may do that in many stores here, but for printers and electronics
which is mainly what we are discussing, Staples is good to deal with and
will do what they can to keep you as a customer. I bought my daughter a
cordless phone for $60.00 last year with a year warranty with GE (no
extended warranty with STaples) and it conked out last month and I took
it back to Staples even though I had no receipt and they said as long as
the item is still listed in their computer at the last price it was sold
at, even though discontinued, they would give me another phone, and I
paid $10.00 and got them another GE phone. I thought it was pretty good
when most stores freak out if you have no receipt.
But a restocking fee of 5% or anything is crap when they don't plan to
restock it, when the product doesn't work. They should replace or
refund it. Restocking fees are generally for those people who "changed
their minds".
Yes, its crap. A lot of small computer stores here charge a restocking
fee. The one person I phoned said there was a restocking fee for the
3000. another one I phoned just to see if they said the same said if you
used the printer and didn't like it, you have to pay the cost of the
ink, and as we know, the cost of the ink would be more than $75.00, so
basically if you get the printer, you are stuck with it unless its
defective, then they want you to take it back to the store. So their
rules are a bit different from Staples and they have a lot more rules
and regs.
Ah ok, not just "old models" still in the box. Perhaps there is a good
reason they were not sold yet. I would likely avoid display models....
though I would ask canon about the subject first and say "look, it's a
display model, does the warranty apply, would you give me a new head
if it's clogged".
Yes, I wonder if the same warranty applies with Canon. Maybe thats why
they are a clearance, but the one sales guy said they have the original
box and all documents and CD's, and the printers have never been hooked
up as a demo. I've seen them on the shelf, though not that model and
most are not hooked up.Maybe some haven't been on display for long, and
maybe they are OK. but who knows? I like to get a printer or stuff like
that, new in a box.
But the website didn't reflect "that" info, they simply said they were
available.
Thats right. They may have one in a box at one store or something. They
have dozens of stores
in this city. I think it would be wiser for me not to get anything like
that from RS. As I said, they are ok for small things that are very
unlikely to have a problem with. For electronics and printers or
computer items, I deal with STaples or Future shop, though FS don't have
many electronic stuff like hard drives. mainly computer systems or
monitors. For hard drives and motherboards I go to one of the small
Chinese stores where they have good prices for do it yourself. I do all
my own computer upgrading and have done so for 10 years.
But hey.. I would still save my pennies pending the day that the ip4200
gets aftermarket chips. There is a solution in the works from my
understanding, just mass production is pending. And from what i've
seen the ip1500 is a somewhat limited life product due to head and
diaper size.
Well, I read somewhere they are trying to get a solution for the ip4200
but who knows when that will be. In the meantime, the ip1500 will be ok
for me. I don't mind it, as long as it works ok, but I would have liked
it if the carts ink levels showed up as they are supposed to and they
worked ok on my ip 1500 I just sent back to Canon.
By the way, this ip1500 , though its the exact same as the one I sent
back, this one uses a different driver which is also on the CD I got
with my other 1500. Maybe a different driver version?
Mary