G
Guest
I meant to say Russ Valentine was a jerk...I hate people like that.
garzajm said:Adam Radcliffe is a jerk...he should be reported for responding to inquiries..
I had the same trouble and spent 2 days trying to figure it out and was even
on the phone with tech support and they could not figure it out...i deleted
the "outlookaddins" and it worked...thanks Adam for your follow up...pure
genious.
Does anyone think there will be any reprecussions to this?
I too am a novice and would never be able to write or think as an expert.
[email protected] said:Dear Adam
I have finally managed to resolve the same excruciating problem - after
syncing with my PDA, also using outlook 2002 with vista on a new laptop-
thanks to you.
I have been trolling through these threads for almost a week and I was
getting desperate. I had managed to install and reinstall successfully, again
to no avail.
I haven't spent much time on these threads before and I am quite startled
how unpleasant people can be, I'm not a complete novice and I just followed
sequential instructions from microsoft and also failed to get the appropriate
help in the all the guides etc when it went pear shaped- I also didn't see
any warnings.
Thank you so much for your post
Sisterm
Adam Radcliffe said:The problem is resolved; Many thanks to all for their suggestions and advice.
For those that are interested, some further details on my steps to
resolution are below.
The key issue was that the warning message, having originally come up during
the import of the contacts (from a PST file) was appearing again every time I
opened Outlook. After some basic steps to counter the warning, I gave up and
tried to uninstall and reinstall Outlook. This proved a lot harder than it
looked; as Brian & Nikki pointed out, the Uninstall didn't remove the mail
profile, so after every uninstall & reinstall, Outlook would restart with all
the same settings and most importantly, with the perpetual warning message
reoccurring. So even removing the application and starting again, didnt get
round the problem!
I tried the Express ClickYes app, and with it running starting outlook
didn't cause the warning message to appear BUT Outlook did immediately crash.
However, the detail provided under the Vista "Stopped Working" message did
advise that the module involved was OutlookAddinSetup, which after some
investigation turned out to be a Creative add-in installed as part of the
original Dell OS image. I uninstalled the OutlookAddin from Control Panel,
and Outlook started fine with ClickYes running. Since then, I've disabled
and uninstalled ClickYes and Outlook still starts up fine. I think, as I
always thought, that I just needed to get pst the warning for it to sort
itself out.
Russ, my reference to Mailbox was probably misterminology due to the label
on the folder list, which by default is [Mailbox - username]. What I was
originally trying to import was my old default outlook.pst file. Sorry if
the inexpert terminology caused confusion.
Nikki, thanks for your advice, it looks like I worked around it in the end
without having to hunt down and delete all the files...
And Karl, thanks for the link, useful information.
Cheers all
AR