PC freezing on Gateway splash screen

  • Thread starter Thread starter tmac_for3
  • Start date Start date
Well I haven't added anymore devices recently, and it was running
stable for a good year or so before this, so I don't think its that it
can't handle the devices, unless as I suggested the power outage
somehow caused the max output to decrease resulting in it being unable
to handle the devices now.

I am going to reconnect things and try to determine exactly what the
problem is, but if it is that it can't handle everthing, then this
method isn't exactl going to help, as one device that I connect is
obviously going to push it over the limit and then it'll crash again.

Regardless I'll give it a shot, I'm just saying that if the issues I
suggested is possible, then this method of troubleshooting isn't going
to really help me determine if that is in fact the problem or not.
 
Alright I tested each device individually, the two things that caused
it to crash were my DVD writer and video card, however when I
disconnected enough other devices to accomodate their respective power
consumption, I successfully booted with both of them connected. (Not at
once, but that's irrelevant.)

So it would seem that the problem is as I've thought all along, I need
a new PSU. If someone agrees with my assesment then I'll go ahead and
order one from newegg tonight, I don't entirely trust my diagnosis
though so some feedback would be great.

Thanks again, sorry to be such a pain in the ass.
 
Well I haven't added anymore devices recently, and it was running
stable for a good year or so before this, so I don't think its that it
can't handle the devices, unless as I suggested the power outage
somehow caused the max output to decrease resulting in it being unable
to handle the devices now.

I am going to reconnect things and try to determine exactly what the
problem is, but if it is that it can't handle everthing, then this
method isn't exactl going to help, as one device that I connect is
obviously going to push it over the limit and then it'll crash again.

Regardless I'll give it a shot, I'm just saying that if the issues I
suggested is possible, then this method of troubleshooting isn't going
to really help me determine if that is in fact the problem or not.
Click to expand...

It could be that a failed device is preventing you from booting.
 
Alright I tested each device individually, the two things that caused
it to crash were my DVD writer and video card, however when I
disconnected enough other devices to accomodate their respective power
consumption, I successfully booted with both of them connected. (Not at
once, but that's irrelevant.)

So it would seem that the problem is as I've thought all along, I need
a new PSU. If someone agrees with my assesment then I'll go ahead and
order one from newegg tonight, I don't entirely trust my diagnosis
though so some feedback would be great.

Thanks again, sorry to be such a pain in the ass.
Click to expand...


Go for it, this is fairly convincing that you need a new PSU.
 
Alright, I'll order one asap. For now I can run it with one optical
drive and all the cards disconnected, which is inconvenient but
managable.

Thanks for the help guys
 
I can get into the BIOS, I don't think there's anything in there that
would need changing though, correct?
Click to expand...

No, but being in there can tell you about certain devices. For instance, you
should be able to see the model numbers of the drives. If you see them,
they're working at some level, and they cannot be completely dead. You might
also be able to turn off the splash screen and watch the boot process insted
of a Gateway ad...you mentioned the video card being a likely culprit, and
its BIOS might show some error, or maybe the system hangs when it
initializes that component, and you can see that on the screen.

Sounds like you nailed the problem, and a power outage might have done the
deed. Or maybe when the power came back on it happened.

Whichever, it can't hurt to get a supply that has a bit more capacity.

-John O
 
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