Outlook won't open

  • Thread starter Thread starter Dave Logan
  • Start date Start date
If they're unchecked, then there's nothing to worry about. Are you perhaps
synching Outlook to a handheld? Using FAX software? Scanning email with
antivirus? Things like that hook into Outlook as well.
 
Hi Kathleen

| If they're unchecked, then there's nothing to worry about. Are you perhaps
| synching Outlook to a handheld? Using FAX software? Scanning email with
| antivirus? Things like that hook into Outlook as well.

No. One of those unchecked add-ons was an anti-virus one, but my anti-virus
software is currently configured not to scan emails or to interact in any
way with Outlook, and as I say, that add-on is unchecked.

Oh dear, this seems like it's not going to be resolvable. Thanks for the
partial resolution anyway, of using safe mode - that's a million times
better than no resolution at all.

Dave

| | > Hi
| >
| > I'm using Outlook 2000. Starting today, it refuses to open. It displays
| the
| > splash screen, then hangs. No error message, it just hangs as soon as it
| > displays the splash screen. Running Detect and Repair doesn't help. I
| > suspect a corrupt registry key or profile file. Any ideas?
| >
| >
|
|
 
No. One of those unchecked add-ons was an anti-virus one, but my anti-virus
software is currently configured not to scan emails or to interact in any
way with Outlook, and as I say, that add-on is unchecked.
Click to expand...

Even if it's disabled, if the mail scanner feature is installed, it can
interfere. Uninstall the AV program completely and reinstall it without the
mail scanning feature. Does that make a difference?
 
'Fraid not ...

Thanks anyway.

Dave


| |
| > No. One of those unchecked add-ons was an anti-virus one, but my
anti-virus
| > software is currently configured not to scan emails or to interact in
any
| > way with Outlook, and as I say, that add-on is unchecked.
|
| Even if it's disabled, if the mail scanner feature is installed, it can
| interfere. Uninstall the AV program completely and reinstall it without
the
| mail scanning feature. Does that make a difference?
| --
| Brian Tillman [MVP-Outlook]
|
 
If you want to recover your emails in your system, you can try a tool
called Advanced Outlook Repair. You can download a free demo version
at http://www.datanumen.com/aor/aor.exe . I think it is a useful
repair tool for you. It is easy to recover your PST file by using its
wizard. It is a powerful tool to recover messages, folders and other
objects from corrupt or damaged Microsoft Outlook PST files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/

Wangdong
 
That's not my problem. Outlook opens in Safe mode, just not in normal mode;
and the PST is fine.

Dave

| If you want to recover your emails in your system, you can try a tool
| called Advanced Outlook Repair. You can download a free demo version
| at http://www.datanumen.com/aor/aor.exe . I think it is a useful
| repair tool for you. It is easy to recover your PST file by using its
| wizard. It is a powerful tool to recover messages, folders and other
| objects from corrupt or damaged Microsoft Outlook PST files.
|
| Detailed information about Advanced Outlook Repair can be found at
| http://www.datanumen.com/aor/
|
| Wangdong
 
If you want to recover your emails in your system, you can try a
tool
called Advanced Outlook Repair. You can download a free demo version
at http://www.datanumen.com/aor/aor.exe . I think it is a useful
repair tool for you. It is easy to recover your PST file by using its
wizard. It is a powerful tool to recover messages, folders and other
objects from corrupt or damaged Microsoft Outlook PST files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/


Wangdong
 
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