I checked with the person whom I bought the Dell, he says that when he
installed office 2007 it automatically removes outlook express. I don't
know if he is telling the truth but now it is confirmed that outlook
express was removed and since IE7 won't let me install outlook express
how
do I install it?
[Replying at Bruce's request. Answer all questions by number in your
reply.]
1. On the machine-in-question:
Start | Run | (type) WINVER | OK
Write down the complete second line of text displayed in the About
Windows
window
Illustration:
http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/883258N.JPG
2. On the machine-in-question:
Start | Run | (type or copy/paste) MSIMN.EXE | OK
What, if anything, happens?
3. Is Windows Live Mail or any other Mail Client (e.g., MS Outlook; MSN
Mail)
installed on the machine-in-question?
4. Does the machine-in-question belong to you? If so, did you buy it
brand-new from Dell or used from someone else?
5. Have you (or has anyone else) ever reinstalled WinXP on the
machine-in-question?
6. What, if any, anti-virus application or security suite is installed
on the machine-in-question and the subscription current?
7. Is Automatic Updates enabled on the machine-in-question and is it
fully-patched at Windows Update?
8. And finally, are you posting to these newsgroups using the
machine-in-question?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
v wrote:
Reloading xp would be a big hassle since I spent several days in
picking
and
choosing the data from my old mchine and then making all the settings
changes as needed.
Under program files there wasn't any outlook express folder so I moved
the
contents of my old outlook express folder there but obviously it
doesn't
work because it can not load the necessary libraries. Is there any way
to
get around it. Plus reloading XP with restore disk won't get me
outlook
express. And I don't know if i should use my old Dell XP CD with this
newer
machine (which is fortunately Dell too)? Also should I cange the name
of
the
thread to more accurately describe the problem?
This /is/ an XP machine, correct? Even if IE7 came preinstalled, no
XP
disk has ever been released that did not include IE6 in it, which has
the
OE components. I have never heard of it at least.
What happens when you do this?
c:\program files\outlook express\msimn.exe
Start | Run and Paste it in | OK.
Anything?
You just got this machine, right? Would it be a hassle to reload XP?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA
Thanks bruce. I see exactly the same screen but the entry outlook
express
is missing. After doing some research it seems like my PC came with
IE7
pre-installed. And IE7 does not include OE. So I tried to download
couple
of OE installation packages, but all of them when run say that your
computer is already running a newer version of Internet Explorer, so
setup can not continue. So now the question is how to install OE if
your
computer came with IE7 or IE8 preinstalled?
Did you do this?
*After* you open Add/Remove Programs, go to Add? Remove Windows
Components
at the left side of the screen. Is Outlook Express checked there?
If
you
say
it isn't listed, you're not looking in the right place. See this
screen
shot:
http://i35.tinypic.com/287j4hy.jpg
After you check it:
Right click on the Desktop | New | Shortcut. Browse to *C:\Program
Files\Outlook Express\MSIMN.EXE* Click Next | Click Finish. A new
shortcut
will be on the desktop.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA
Thanks for the info, I will try to post there again but I was
afraid
people there would think that i am posting too much. But if you
could
please help me with this problem I would appreciate it
There are two Outlook Express newsgroups on the
msnews.microsoft.com
server. I see them every day and there is nothing from you posted
there.
Did you follow the rest of my advice?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA
Yes, I tried but they say that this is an XP instalation
problem.
Have you ever considered asking in an Outlook Express
newsgroup?
Outlook Express General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general
*After* you open Add/Remove Programs, go to Add? Remove Windows
Components at the left side of the screen. Is Outlook Express
checked there? If you say it isn't listed, you're not looking
in
the
right place. See this screen shot:
http://i35.tinypic.com/287j4hy.jpg
After you check it:
Right click on the Desktop | New | Shortcut. Browse to
*C:\Program
Files\Outlook Express\MSIMN.EXE* Click Next | Click Finish. A
new
shortcut will be on the desktop.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA
Sorry but the other question seems to be misleading because
people
are giving the same answer again and again.
Please stick with your original thread. Asking the same
question
a
second time will only get you ignored.
---
Leonard Grey
Errare humanum est
v wrote:
Outlook express is not installed and doesn't show up in Add
/
Remove components.
My question is how to install it in this situation?